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Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville 4성

고객 평점 4.2/5 5,101 리뷰

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Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville
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  • Ideal central location. Homemade cuisine. Terrace with panoramic views.

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체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

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호텔 위치

Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville

18 Parvis des Chartrons
20 quais des Chartrons
33080 bordeaux
프랑스

전화: +33556017979

팩스: (+33)5/56017900

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • Navette Aéroport :  JET BUS Gare St Jean - SNCF

  • BY TRAM :  B CAPC Musée d'art comptemporain

  • Tram :  C Paul Doumer

  • 비행기로

    Biarritz Parme 180km / 112.5마일

  • 비행기로

    Bordeaux Merignac 15km / 9.38마일

  • 기차로

    Saint Jean 5km / 3.13마일

GPS :44.849964, -0.571135

숙박

Choose from our range of spacious and comfortable rooms: renovated Standard or Superior Rooms, Family Room or Junior Suite upon request.

Classic Room with twin beds

  • 최대 인원: 2
  • 면적: 최저 시작가 23 / 248 sq ft
  • 전망: 도심쪽, 파티오 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

레스토랑 & 바

LE PARVIS

레스토랑 타입: 지역 특색

Recently renovated, the hotel's Le Parvis bar restaurant opens at midday Monday through Friday. Wander over to the hotel's terraces or request the private lounge, which can welcome up to 30 people

  • 월요일 -
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  • 일요일 닫은

LE BAR

Cocktail bar Check out our cocktail of the month

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일 닫은
  • 일요일 닫은

미팅 및 이벤트

미팅룸

  • 미팅룸: 10개

  • 최대 사이즈: 350

  • 최대 수용 인원: 270 명

  • 최대 연회 수용 인원: 270 명

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Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville 고객 리뷰

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자세히 보기

ALL 평가 4.2/5

5,101 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

1,133 리뷰

Location good, service very bad

트립어드바이저 평점 3.0/5

JMatinheikki1 Couples - 31/07/2019 TripAdvisor 인증 리뷰

The rating says four stars, it is more like three stars. Good thing is the location which ideal when visiting Bordeaux. It seems that there are nearly no staff members who are interested to make your stay comfortable. There is many things to improve regarding cleanliness, service, maintenance, breakfast, but most of all the attitude of staff needs to be changed. Team spirit of the staff is totally missing and it effects the service and it makes it embarrassing to follow their work.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We promise to resensitize our teams to provide the best service possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

Groups will be prefer and get the better rooms

트립어드바이저 평점 1.0/5

Go773858 Family - 16/06/2019 TripAdvisor 인증 리뷰

never booking mercure groups will be prefer and get the better rooms. i have a silver status and get a terrible room we cannot open the window and we have only a small bed booking and pay a great one.

Dear Guest Most of our room have closed window because of security process. Every standards beds have the same size, perhaps it will be better to book a privilege room for your next stay. Even if you have a silver accorhotels card we cannot guarantee an upgrade, it is upon availabilities. Best regards,

Good location!

트립어드바이저 평점 4.0/5

johanver Couples - 03/06/2019 TripAdvisor 인증 리뷰

I you only have one night you should stay In a very central location. The Mercure is in the middle of Bordeaux. Please inform in advance we’re to park and how to get there. Otherwise it is hard to find the parking through to busy streets of Bordeaux. Online checkin is available. A very nice stay. Although we did not have breakfast, it is automatically on you bill. So beware and check it. I had to return and have it removed. Drinks at the bar are extraordinarily expensive. One glass white wine 0,1 liter was 9 euro!!! We found the best little place around the corner, symbiosis restaurant, just a walk of 2 minutes.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

Surprised more Americans were not staying here

트립어드바이저 평점 5.0/5

NancyWorldTraveler Couples - 15/05/2019 TripAdvisor 인증 리뷰

I liked this hotel a lot. It was clean, modern, comfortable and for us, about to take a river cruise, a superb location. It is a short stroll to the river. I also want to say a word about the staff; they were great. I had a little problem with the booking and they could not have been nicer. So I give them A+. In case you do not speak French, they do speak English. The price is very reasonable and I recommend this hotel wholeheartedly.

Dear Guest, Thank you for taking the time to share your feedback. Our team is happy to read your comment. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Perfect for a business trip

트립어드바이저 평점 5.0/5

jb_landrieu Business - 24/01/2019 TripAdvisor 인증 리뷰

Perfectly placed from Place Ducale and the tramway system's hub but also walking distance from plenty of nice little restaurants and the Gironde quays.Very quietAttentive staffGood breakfastGood free wifi

Dear sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Modern hotel in a perfect location

트립어드바이저 평점 4.0/5

Brett C Friends getaway - 29/07/2018 TripAdvisor 인증 리뷰

We stayed with friends for a night before our river cruise. It's a short walk to the cruise ship dock from the hotel. The rooms are clean, modern and comfortable. I was more than pleasantly pleased. We did have an impossible time finding the hotel while driving our rental car. Don't trust the GPS, it will never get you there.

Dear Brett, Thank you for taking the time to review your stay at our hotel. Your feedback is very important to us to provide a superior service experience for every customer. We are glad to see that you have appreciated our rooms and the location of the the hotel. We hope to see you again in our establishment. Sincerely,

Great location

트립어드바이저 평점 5.0/5

garyhW3025WK Couples - 19/07/2018 TripAdvisor 인증 리뷰

This Hotel is what it is, a good Mercure.. Clean, tidy, functional and good value. Super location near the river. Lots of excellent restaurants nearby. Staff had an excellent attitude and were very helpful.

Dear Gary, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient for the river

트립어드바이저 평점 4.0/5

Roy B Couples - 04/07/2018 TripAdvisor 인증 리뷰

We used the Mercure as a stop over before and after our 8 day river cruise. They offered early check in, late check out, a very well appointed room, and a 100 metre walk to and from the boat. It is also on the doorstop of the old city and many attractions.

Dear Dominique, Thank you for taking the time to review your stay at our hotel. Your feedback is very important to us to provide a superior service experience for every customer. We are glad to see that you have appreciated our rooms and the localization of our hotel. We hope to see you again in our establishment. Sincerely,

Good hotel for a business trip in Bordeaux

트립어드바이저 평점 5.0/5

dominiquec755 Business - 17/06/2018 TripAdvisor 인증 리뷰

Nicely located near the Gironde, good position for visiting the city, nice position also to go to Bordeaux Lac at the Palais des Congrès. via the tram système. Hotel is a good Mercure hotel, good size room..

Dear Dominique, Thank you for taking the time to review your stay at our hotel. Your feedback is very important to us to provide a superior service experience for every customer. We are glad to see that you have appreciated our rooms and the localization of our hotel. We hope to see you again in our establishment. Sincerely,

Mercure Bordeaux

트립어드바이저 평점 5.0/5

Jacqui W Family - 10/06/2018 TripAdvisor 인증 리뷰

Nice and clean central to shops, Tram. Breakfast was good, no complaints and if in Bordeaux i would stay here again. My only complaint would be that the air con isnt great and rooms are quite small but only stayed a night and it was fine.

Dear Jacqui Thank you for taking the time to tell us about your experience following your stay in our establishment. We are happy to see that you have appreciated the localization of our hotel and our breakfast. Besides, we take into account your remarks concerning air con in order to improve our quality of service. We hope to see you again in our establishment. Sincerely,

Great location on the river bank

트립어드바이저 평점 4.0/5

monilux2018 Couples - 15/05/2018 TripAdvisor 인증 리뷰

The hotel is in a very convenient location in Bordeaux, directly on the river bank. The city centre, Place de la Bourse and the Wine Museum are within walking distance. The underground parking is easily accessible and well lit, parking on the street is also available but more expensive. We were a little disappointed with our room though. No upgrade despite Accor gold card. The wardrobe was filled up with a wall, only to slits of 20 cm on each side to hang our clothes. This might be ok for a one or two night stay, however, we had booked for six nights. There is a tea maker in the room, but tea bags seem to be a luxury. For a couple to have a tea for two it should be possible to get more tea bags surely. We had to ask for an extra tea bag each day. Not our best Mercure experience.

Location and room size

트립어드바이저 평점 4.0/5

Neil C Couples - 13/10/2017 TripAdvisor 인증 리뷰

Great location, easy access to river and town. Rooms much bigger than usual for modern city hotel. Only gripe - 3 members of staff watched us struggle into hotel with luggage and none offered to help open the door let alone carry a bag!

Dear Neil, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be better as the previous one. Sincerely Sandrine A

A good stay

트립어드바이저 평점 5.0/5

Kenneth J Couples - 10/09/2017 TripAdvisor 인증 리뷰

This hotel is situated in a quiet enclave back from the main road in a fairly central position( tram stop outside). The room was fine with comfortable bed and good air con. Only slight niggle was the flimsy cardboard cups with the tea/ coffee making kit and similarly flimsy and small plastic water cups.only 4 coat hangers! Excellent breakfast in pleasant rooftop restaurant. Overall, a very pleasant and hassle free stay.

Dear Kenneth, Thank you very much for your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. We are glad to see that you have appreciated the localization of our hotel, our rooms, our facilities and the breakfast with its great view to Bordeaux roofs. Besides, we notice your remarks concerning the cardboard cups and the number of coat hangers. It will help us to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A

Great Place

트립어드바이저 평점 4.0/5

LucaB856 Couples - 09/06/2017 TripAdvisor 인증 리뷰

Hotel in the very heart of the city, close to the main attractions and to the tram stops. Surrounded by bars and restaurants, nice shops and food market. Personell was very gentle and kind, the room was huge, clean and confortable. A great place to stay! I don't vote 5 just because the breakfast was too expensive in my opinion, thus we decided not to get it.

good location

트립어드바이저 평점 4.0/5

Jaime E Solo travel - 26/04/2017 TripAdvisor 인증 리뷰

Very good location next to the Garonne river bank. Two different tram lines next to the hotel. 15' tram ride to Saint Jean train station. Very good breakfast served at the panoramic floor lf the hotel. Very friendly and helpful staff. Nespresso professional coffee served.

Good Location

트립어드바이저 평점 4.0/5

John C Couples - 23/11/2015 TripAdvisor 인증 리뷰

Overall I found the hotel very good. The staff were very pleasant, professional and very helpful. Not being a French speaker this makes life a lot easier. The room was very comfortable and they provided an excellent breakfast. As they were in the process of refurbishing their reception area this was basically "building site"....the staff were very aware of this and make our check in/out as painless as possible. What I particularly liked was the location of the hotel. Ideal for just walking or catching the tram. There is also an underground car park nearby....cost about 17 euros for an overnight stay. But be aware driving to the hotel can be a bit of a challenge as its on a one way street. I would certainly stay there again.

Scope for improvment

트립어드바이저 평점 4.0/5

adauchy Business - 23/10/2015 TripAdvisor 인증 리뷰

A real shame about the breakfast ! they had run out of almost everything by 8.15 including milk , a bit awkward for my cereals! when I asked a member of staff they said they had no milk in stock. The staff were very pleasant and polite but had not a clue about there doing. And did not speak a word of French so lucky I could communicate in English with them.

Hotel entrance and restaurant in major renovation

트립어드바이저 평점 3.0/5

nickinBoulder Couples - 02/10/2015 TripAdvisor 인증 리뷰

No Services available.... The terrace restaurant opens at 7:30PM.... No place to a have a decent cup of coffee.... Check on status prior to any reservation.. Otherwise the room we stayed in was spacious and very clean.. Hotel location is 5 minutes from the maim city square

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are on refurbishing on our lobby and restaurant bar but during your stay you could access to the bar from 12 am to 22 pm on the 7th floor except on Friday and Saturday (19pm to 22pm on the evening). We are looking forward to welcoming you again at Mercure. You will appreciate our new lobby and restaurant. Sincerely, Cédric EVENAT Directeur

Well placed, efficient hotel

트립어드바이저 평점 4.0/5

Nic P Couples - 19/07/2015 TripAdvisor 인증 리뷰

We stayed in a priviledge room for a few nights over Bastille day. Room and its facilities were spacious and well designed, we had a view over rooftops to the river. However a balcony (inaccessable from the rooms on 6th floor) ran outside the windows and litter from the restaurant above had accumulated - which was off putting. The restaurant on 7th floor hss great views from inside and a terrace. The breakfast served here is generous and varied. Evening menu is very limited, we only saw the restauant busy on Bsstille Day, whrre the terrace provided a fine view of the fireworks. No separate bar as such - a limited range of drinks available from the waiters. Location is in a business quarter, easy access to the Cite Mondial car park (some 18 Euro per day to park, so it builds up). A short walk to a tram stop for a 5 minute ride to the centre, when the 30 minute stroll is too much. There is also a nearby bike hire station (V-cub / Boris bikes) which was easy to sign up to at the station, in English, and cost only 3.5 Eu for our day. Nearby restaurants and cafes on the riverfront offered good choice and great views.

Bordeaux beauty

트립어드바이저 평점 4.0/5

Whanga_Traveller Couples - 13/05/2015 TripAdvisor 인증 리뷰

We picked this Mercure because it was close to the quai where we needed to be for our river cruise. However, it had many more attributes than that. Given its location, it was unbelievably quiet. Breakfast was excellent, the room was nice and clean and the staff were very friendly and helpful.

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