Customer review rating 4.2/5 5,477 reviews
Ideal central location. Homemade cuisine. Terrace with panoramic views.
18 Parvis des Chartrons
20 quais des Chartrons
Contact email :H2877@accor.com
Check-in from 14h00
Check out up to 12h00
The "Le Parvis" restaurant in the hotel serves modern creative cuisine.
Check-in from - Check out up to
Choose from our range of spacious and comfortable rooms: renovated Standard or Superior Rooms, Family Room or Junior Suite upon request.
Classic Room with twin beds
Subject to availability
Number of meeting rooms: 10
Maximum size: 350 m²
Maximum capacity: 270 people
Maximum banquet capacity: 270 people
100% genuine reviews from our guestsFind out more
An All Round Great Hotel
Suzette Friends - 17/10/2021 Confirmed reviews ALL
The hotel is in a great location and was clean. Our room for 2 people was large and comfortable. Staff was friendly and helpful. Enjoyed our stay.
Jlh Couples - 11/10/2021 Confirmed reviews ALL
Everyone was so helpful. Could walk to everything.breakfast buffet was great Hope to stay again
I have stayed at your hotel several times in the past which I enjoyed. But this time it was a really unpleasant experience
Anonymous Business - 06/10/2021 Confirmed reviews ALL
When we arrived we got a room where the air conditioning didn't work properly. We went down to the reception and asked them to try to get it fixed until we would return later in the afternoon. When we returned we assumed that it was taken care as nobody told us that it couldn't be fixed. During the night it got uncomfortably hot and neither I nor my wife could get a good sleep. We mentioned this when we went down and the receptionist told us that they will find another room. We had to leave early in the morning and when we returned we got assigned room 531. We moved our unpacked luggage to room 531 only to find out that the switch where one inserts the room key has been broken and the electricity went on and off irregularly. I went down to the reception to ask for another room. They gave us room 533 but there was basically no cupboard for our clothes. We asked for another room but the receptionist said that there are no other "privilege" rooms available. She then went down and came back with an adhesive tape to fix the broken switch in our room 531. So we stayed in room 531. Furthermore, on arrival I asked to get a parking ticket for the full 5 days of our stay and the lady at reception when we checked in said that her colleague in the afternoon shift will have a 5 day ticket for a total of EUR 55 for the five days available. When we came back there was no 5 days ticket available. I had to pay for the first day EUR 20 parking fee and only got the 5 day hotel parking ticket on the second day at a charge of EUR 55. This ticket then didn't work when we left the parking lot and reentered and I had to exchange the ticket for a new 5 days ticket which worked finally. As a compensation for the first night unpleasant stay the manager on duty gave us 2.000 points which translated into EUR 40 reduction. And, finally, I got 5 times a breakfast charge on my check-out bill though we never had breakfast. Overall, a very disappointing experience
Joseph Couples - 03/10/2021 Confirmed reviews ALL
We spent two night at the hotel. The location is super and we were very happy with the help and friendliness of the staff
Good stay but charged twice!
Gn Families - 30/09/2021 Confirmed reviews ALL
Our stay was comfortable and the hotel well located. Two problems, however: no restaurant facilities at the weekend (while we were there!), but more importantly : I'd forgotten but our stay was prepaid in May, yet the hotel apparently had not noticed this and charged us again. Will try to obtain a refund ...
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