Mercure Bordeaux Cité Mondiale Centre Ville Hotel 4 stars

Customer review rating 4.2/5 4,583 reviews
Mercure Bordeaux Cité Mondiale Centre Ville Hotel
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Hotel extras

  • Central location, Place des Quinconces and Grand Théâtre 10 min. Cité du Vin 5 min by tram

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Massage (Nearby)
  • Tennis
  • Beach and water sports
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Bordeaux Cité Mondiale Centre Ville Hotel

18 Parvis des Chartrons
20 quais des Chartrons
33080
bordeaux
france

Tel: +33556017979

Fax: (+33)5/56017900

Contact email

Check-in from 14h00

Check out up to 12h00

  • Navette Aéroport :   JET BUS Gare St Jean - SNCF

  • BY TRAM :   B CAPC Musée d'art comptemporain

  • Tram :   C Paul Doumer

  • By plane

    Biarritz Parme At 180km / 112.5 miles

  • By plane

    Bordeaux Merignac At 15km / 9.38 miles

  • By train

    Saint Jean At 5km / 3.13 miles

GPS :44.849964, -0.571135

Our accommodations

Choose from our range of spacious and comfortable rooms: renovated Standard or Superior Rooms, Family Room or Junior Suite upon request.

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 23
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 32
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

LE PARVIS

Type of cuisine: Regional

Recently renovated, the hotel's Le Parvis bar restaurant opens at midday Monday through Friday. Wander over to the hotel's terraces or request the private lounge, which can welcome up to 30 people

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 350

  • Maximum capacity: 270 people

  • Maximum banquet capacity: 270 people

Find out more

Our guest reviews for
Mercure Bordeaux Cité Mondiale Centre Ville Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,583 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,096 reviews

Great accommodation for good value

Customer review rating 4.2/5

Alicja Couples - 10/02/2020 Confirmed reviews ALL

delicious breakfast with french products, nice and helpful stuff, location of hotel- fantastic I highly recommend Mercure Hotel BOrdeaux

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Bon location

Customer review rating 4.2/5

Rois M. Friends - 04/02/2020 Confirmed reviews ALL

good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Ideally located with secure parking available

Customer review rating 4.2/5

Richard P. Couples - 04/02/2020 Confirmed reviews ALL

Weekend to celebrate a birthday. We know Bordeaux well and the hotel was ideally located for the centre and other places we intended visiting. Good reception and Privilege room was excellent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Nice location by the river

Customer review rating 4.2/5

Kristiina Business - 03/02/2020 Confirmed reviews ALL

Old town just a few steps away, close to the river so the location is nice. Although the room was spacious, its in need of refurbishment and feels old school (shabby seemed also the corridor). Breakast is rich and coffee good!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Well located but run down

Customer review rating 4.2/5

Antonio T. Business - 27/01/2020 Confirmed reviews ALL

Run down building in need of some serious restyling. The stuff is very nice, the breakfast is so-so. Very nice location.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine A Adjointe de direction

Well located

Customer review rating 4.2/5

Forna D. Business - 27/01/2020 Confirmed reviews ALL

Good customer service from the staff

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Not satisfactory

Customer review rating 4.2/5

Mauro D. R. Friends - 05/01/2020 Confirmed reviews ALL

Room did not have the essentials: no cabinets for sweaters, bathroom very, very small. Folded shirts, sweaters and intimate wear had to be placed on the table.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine A Adjointe de direction

Very Good Breakfast

Customer review rating 4.2/5

André Couples - 04/01/2020 Confirmed reviews ALL

I enjoy very much overall, a little bit too noisy the air flow system. But everything else almost perfect.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Great location!

Customer review rating 4.2/5

P.… Business - 14/12/2019 Confirmed reviews ALL

Short stay but very confortable

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Very pleasant stay

Customer review rating 4.2/5

Owen Couples - 09/12/2019 Confirmed reviews ALL

We were greeted promptly, despite arriving around 10pm. Service was professional, quick and friendly.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Excellent hotel in great location with very friendly staff

Customer review rating 4.2/5

David K. Families - 03/12/2019 Confirmed reviews ALL

We have stayed many times and will continue to stay on future visits to Bordeaux

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Clean and tranquil

Customer review rating 4.2/5

Paul Couples - 25/11/2019 Confirmed reviews ALL

No hassles good nights rest

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Great location and very clean

Customer review rating 4.2/5

Rachel Families - 24/11/2019 Confirmed reviews ALL

Overall great. The reception desk experience was a bit chaotic and unclear. It was a pity you didn’t have more umbrellas given the very wet weather.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Great location

Customer review rating 4.2/5

Clared Friends - 20/11/2019 Confirmed reviews ALL

The room was large and comfortable, the hotel was in a great location but I thought that they could have made the bar area more comfortable for the size of the hotel. The breakfast was okay but nothing special.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Satisfactory

Customer review rating 4.2/5

Carolina S. C. Families - 17/11/2019 Confirmed reviews ALL

The stay was satisfactory. The staff was very nice but the fact that some don't speak English (an international language) is quite disappointing. Also, the day of our check-in was my mother's birthday and I had sent an email asking for a small birthday cake or some kind of surprise but when we got to our room there were only 4 candy... I have worked in hotels before so I know that having a smal cake for a special ocasion isn't something really hard to get. The room was very good but there were a few hairs in the bathroom. Breakfast was very very nice.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience. I refer you to the answer already left on another site of opinion. Sincerely, Sandrine A Adjointe de direction
Customer review rating 4.2/5

Anonymous Couples - 16/11/2019 Confirmed reviews ALL

Bathroom of room was not cleaned between guests. There was wine spills in the bathroom

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine A Adjointe de direction

Just lovely!

Customer review rating 4.2/5

H. Families - 08/11/2019 Confirmed reviews ALL

It was a most enjoyable stay, thank you! The staff had kindly upgraded my daughter as it was her 18th Birthday! She was thrilled to have such a great view of the city! The location was perfect for Cite du Vin and the surroundings were lovely. We found a great Italian restaurant close by with many others to try another time. Also the breakfast on the 7th floor, not only had breathtaking views but the choice of food was very good. We’ll certainly be back again. Thank you!

Dear AMANDA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A Adjointe de direction

Nice hotel with big room in a convenient location.

Customer review rating 4.2/5

Anonymous Couples - 08/11/2019 Confirmed reviews ALL

We had a nice experience. The hotel staff was efficient. The hotel and room were very clean. The decoration of the room was bland, as was the breakfast room. The prices of food were too expensive. Did not understand how the hotel restaurant was closed on the weekend, and therefore could not get real meals for room service..? The reheated meals were not good and again way too expensive. Very surprised the hotel did not offer complimentary parking for guests. The location was nice, in the neighborhood of Chartrons and walking distance to centre-ville. However it must be a noisy location during the week day with the banking center and delivery trucks. Overall a satisfying stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

Magic Mondiale (Heary B. - Bordeaux)

Customer review rating 4.2/5

Hearty B. Couples - 07/11/2019 Confirmed reviews ALL

Very enjoyable stay with some minor criticisms related to limited English language TV stations and only having small paper cups for drinks and plastic cutlery.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction

good

Customer review rating 4.2/5

Anastasia Solo - 05/11/2019 Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine A Adjointe de direction
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