Hotel Mercure Chamonix Centre 4 estrelas

Nota clientes Avis 4.2/5 2.262 comentários

Hotel aprovado por ALLSAFE

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
Accor Live Limitless

Grátis: torne-se membro

Ao efetuar uma reserva neste hotel:

  • Eu ganho Pontos Status e Recompensa

  • Posso utilizar os meus pt Recompensa

  • Beneficio de vantagens

  • Posso beneficiar da Tarifa para Membros

Hotel Mercure Chamonix Centre
Ver em um mapa
+ 25 Serviços

Extras do hotel

  • Quartos espaçosos com varanda e vistas para a montanha

  • Parque de estacionamento coberto e privativo (pago), WIFI gratuito

  • Hotel situado no centro de Chamonix

  • Bar e restaurante com terraço soalheiro que serve cozinha regional

Serviços no hotel e nas proximidades

Check-in desde as 16h00

Check-out até às 11h00

Serviços a pagar

Serviços e informações práticas
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidosServiços a pagar
  • Hotel 100% para não-fumantes
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardioServiços a pagar
  • Lavagem a seco/serv. passadeiraServiços a pagar
  • Loja souvenir/banca de jornais
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
  • Máquina de salgadinhos & bebidasServiços a pagar
Lazer e atividades
  • Bem-estar
  • Golfe
  • Quadra de tênis interna (próximo)
  • Rafting (próximo)
  • Pista de patinação (próximo)
  • Esqui
Serviços empresariais
  • 13 Sala(s) de reunião
  • Hotel de convenções
  • Área de Internet (Macintosh)
  • Servicio disponible fotocopia/impresiónServiços a pagar
Mensagem informativa

Localização do hotel

Hotel Mercure Chamonix Centre

39, rue des Allobroges
74400 chamonix mont blanc
frança

Tel: +33450530756

Fax: (+33)4/50535479

Check-in desde as 16h00

Check-out até às 11h00

  • De avião

    ANNECY MEYTHET A 85 km / 53,13 milhas

  • De avião

    GENEVA COINTRIN A 90 km / 56,25 milhas

  • De avião

    LYON ST EXUPERY A 200 km / 125 milhas

  • De comboio

    Chamonix Mont Blanc A 0,03 km / 0,02 milhas

  • De comboio

    LES BOSSONS A 4 km / 2,49 milhas

GPS:45.92217, 6.872667

As nossas opções de alojamento

Escolha entre as nossas opções de quarto com varanda e vista para Mont Blanc ou Le Brevent: um confortável Quarto Standard, um Quarto Superior com mais espaço com 2 divisões e 30 m², ou um quarto Privilege com serviços VIP: roupão, chinelos, minibar e máquina Nespresso. Desfrute de WIFI grátis, TV de ecrã plano, utensílios para chá/café e uma garrafa de água gratuita em todos os quartos. Quartos familiares para até 4 pessoas.

Quarto Classic, varanda -1 cama dupla ou 2 camas individuais

  • Número máx. de pessoas: 2
  • Superfície: Desde 23 / 248 sq ft
  • Vistas: Vista para a montanha *
  • As vantagens do alojamento: BALCONY *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto superior c/ varanda - até 4 pessoas

  • Número máx. de pessoas: 4
  • Superfície: Desde 32 / 344 sq ft
  • Vistas: Vista para a montanha *
  • As vantagens do alojamento: BALCONY *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto superior c/ varanda e vista Mont Blanc - até 4 pessoas

  • Número máx. de pessoas: 4
  • Superfície: Desde 32 / 344 sq ft
  • Vistas: Vista para a montanha *
  • As vantagens do alojamento: BALCONY *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto Privilege c/ vista Mont Blanc - até 3 pessoas

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 30 / 323 sq ft
  • Vistas: Vista para a montanha *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)
Quartos

Os nossos restaurantes e bares

LA CORDEE

Tipo de cozinha: Regional

O restaurante La Cordée oferece uma grande variedade de especialidades regionais: fondues, raclette, tartiflette e bufetes temáticos. Dispõe de um terraço com vista para o Monte Branco e uma sala de jantar acolhedora e confortável.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

19:00 - 22:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

LE 4810

Foto não contratual

Com um ambiente acolhedor, o Bar 4810 é uma magnífica área de relaxamento com lareira e piano. O terraço tem vistas excecionais de Aiguilles de Chamonix. Aperitivos noturnos com uma vasta seleção de vinhos e cocktails.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 13

  • Tamanho máximo: 165

  • Capacidade máxima: 180 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Hotel Mercure Chamonix Centre

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.2/5

2.262 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

1.267 comentários

Skiing

Nota Tripadvisor 5.0/5

mikefranks436 26/02/2020 Avaliação com certificação TripAdvisor

Had a great 3 days at Chamonix a good resort for skiers and partying and sight seeing, the hotel was in a fantastic location walking distance to everything. Room with balcony and hotel breakfast was lovely the breakfast was exceptional

Dear customer, our deepest thanks for this amazing testimony about this experience at Hôtel Mercure Chamonix Centre. The room with the balcony allowed you to appreciate the beautiful view of the mountains, what we are very delighted with ! We also hope that it gave you all the rest you were looking for. Moreover, you highlighted the breakfast we proposed to you; a large sweetened-savory buffet, perfect to discover many tasty dishes made of fresh quality products. Our staff will be happy to welcome you again, if you do us the honor of another visit ;) Best regards, Customer Service Manager

Nice hotel, the breakfast is a highlight

Nota Tripadvisor 3.0/5

k0ti 25/02/2020 Avaliação com certificação TripAdvisor

Rooms are cosy for 4 member families. Breakfast is a very wide choice continental buffet with almost everything you can imagine. Reception staff are pretty clueless. They charged me for a ski pass card which is free in all ski shops in Chamonix. The view from my room balcony was on top of the entrance roof. The roof was littered with wood planks, ladders and tools thrown about. It was an eyesore that workers left there hoping the snow would cover them! Where is the manager of this hotel? what does he do?

Dear customer, we thank you for taking the time to write this testimony about your stay in our 4-star facility - Hôtel Mercure Chamonix Centre. Our team is sorry about the equipment missed on the roof at the entrance. This remark will be transmitted and will be discussed in a further internal meeting to remove them. Moreover, the 3€ ski pass card is only included in a 2-days package and which allows you to recharge your passes whenever you want. And it also saves you endless queues at the ski lifts to buy a ski pass. However, we are very happy that you highlighted the large buffet for the breakfast that we proposed to you ! You have everything you need in order to make you taste your favorite dishes. Feel free to renew your experience on a next trip to France, Best regards, Customer Service Manager

Great location but rooms a bit smaller than on the web site picture

Nota Tripadvisor 4.0/5

Crankcaller 23/02/2020 Avaliação com certificação TripAdvisor

Hotel is in a good location with a 5 minute walk to ski bus stop. Good breakfast choice uncomfortable bed. The room was much smaller than advertised on the web site which was a bit disappointing. One area of concern was the room key sopped working a couple of times and reception did not ask for your name or ID when getting a new key so literally anyone could get in. i saw this happen to other people too so not just me.

Dear customer, our warmest thanks for this beautiful testimony regarding this stay in our 4-star facility - Hôtel Mercure Chamonix Centre. First of all, make sure that the pictures on our website are in accordance with the services we offer, we feel sorry if they seemed different. Moreover, you have everything you needed regarding the room you booked on the summary we have sent you in order to avoid nasty surprised at your arrival. However, we hope that you took advantage of the beautiful location in which we welcome you, perfect to have a great change of scenery and relax. We will be glad to welcome you again on a next trip to France, Best regards, Customer Service Manager

Recomendo

Nota clientes Avis 5.0/5

Gabriel G. Casais - 28/01/2020 Comentários confirmados de ALL

Tirando os problemas envolvendo a garagem, é um hotel fantástico.

Great hotel

Nota Tripadvisor 5.0/5

RichardLyn Couples - 20/01/2020 Avaliação com certificação TripAdvisor

Love our stay enjoyed our room one negative not enough cupboard space for cloths. Close to town but a very good work to the slopes which if you extremely fit would be fine but if not get the bus to the lift. Great for the train station.

Dear Richard, We thank you a lot for publishing this beautiful review with the TripAdvisor community regarding your experience in our 4-star establishment - Hôtel Mercure Chamonix Centre. The proximity with the downtown and the slopes was useful for you, what we are happy with ! Moreover, you loved the room assigned to you, we hope you took advantage of the beautiful view to the mountains from your balcony :) Feel free to renew your visit on a next trip to France, we will be glad to receive you again. Best regards, Customer Service Manager
Nota clientes Avis 3.0/5

Diego Famílias - 11/01/2020 Comentários confirmados de ALL

Quando chegamos no quarto. O mesmo encontrava-se em condições de limpeza no mínimo duvidosas. Foi solicitado que efetuassem a troca da chaleira elétrica, pois a mesma encontrava-se imunda e com sujeira de hospedes anteriores. E no periodo ( menor do que o reservado, fiz check out antecipado) não foi feita a substituição da chaleira. O pessoal do hotel foi o que deixou a experiência agradável.

Dear Diego De Z., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. PENTASSUGLIA

So So..Bad stay

Nota Tripadvisor 3.0/5

stellal781 Friends getaway - 02/01/2020 Avaliação com certificação TripAdvisor

We booked "SUPERIOR ROOM WITH MOUNTAIN VIEW, BALCONY, 1 DOUBLE BED AND TWIN BEDS" . We only found out that the twin beds were sofa bed upon our arrival. The sofa bed was hard and not comfy to sleep on. After checked in at the receptionist, we were required to bring our own luggages to another building across the road. This was so tiring as there were ice and water on the road and our luggages are heavy. The lift is small and slow. We waited the lift for 15 mins every single time.The wifi signal is also weak and poor. Do note that they are only giving 1 bottle of water per room. Even though we paid for 3 pax for 2 nights, they only gave us 1 bottle of drinking water throughout the stay. Which I find that this is ridiculous. Further,yes, the hotel provides free ski storage. We asked for the locker key at the receptionist and they gave us OCCUPIED lockers. We climbed the stairs up and down for MORE THAN 5 times (the locker room is one floor below of the receptionist). When we first asked for the locker key, they gave us locker #81. When we opened the locker, there were someone else's ski equipment in there. So we went up to the receptionist to change another locker key, they gave us another occupied locker again. And this went on for another 5 times. In the end, the receptionist just notified us that he has no other keys left and asked us to carry those ski equipments back to our room. We were so mad and upset with this as the receptionist could have tell us that there were no empty lockers left and we need not to walk the stairs up and down for so many times. Wasted our time and energy. This has also portraits the hotel's failure in security (as we have access to someone else's lockers with keys provided by the receptionist). They should have feel lucky as we are not thieves. The only good thing about the hotel was the clean room and breakfast was delicious with plenty of choice.

Dear customer, Thank you for taking the time to share your review with us, regarding this stay in our 4-star establishment., Hôtel Mercure Chamonix Centre. We are deeply sorry about the misunderstanding of our staff about the different lockers normally available to our customers. Rest assured that your remarks will be transmitted and restituted in a further internal meeting. It allows us to know the different enhancements to do in order to progress. Our team that you will let us a second chance, it will be the occasion to win your full satisfaction ! Kind regards, Customer Service Manager

Hotel muito bem localizado

Nota clientes Avis 4.5/5

Fernando E. B. F. M. Casais - 23/11/2019 Comentários confirmados de ALL

Hotel muito bem localizado bem no centro de chamonix fomos muito bem recebidos por todos no mercure com um atendimento muito bom

Simpatia e tranquilidade

Nota clientes Avis 4.5/5

Fm Famílias - 29/10/2019 Comentários confirmados de ALL

Agradável

Comfortable Overnight Stay

Nota Tripadvisor 4.0/5

SidneyParis Couples - 30/09/2019 Avaliação com certificação TripAdvisor

This hotel is very well situated by the railway station and a short stroll to the centre of Chamonix. Our room was modern and comfortable with a small balcony. It was also clean and everything worked with exception of the shower temperature which was impossible to regulate. The secure parking was charged at €30 for one night which we considered excessive.

Dear customer, Thanks a lot for publishing this nice review regarding your stay at Hôtel Mercure Chamonix Centre. About the parking, we guarantee at this price, a high level of security of your vehicle in an underground area, secured by security guards monitoring your cars. You highlighted the proximity of our 4-star establishment to the station and we are glad it was useful for you ! Our team will be happy to welcome you again at the heart of the french mountains, See you soon, Customer Service Manager

No elevator

Nota Tripadvisor 3.0/5

arleneba Family - 07/09/2019 Avaliação com certificação TripAdvisor

The elevator was not working all the 4 days we stayed. We have a toddler and a pregnant woman and they did not bother to make things more convenient for us. The bfast spread was good. The room was a bit musty. The carpets in corridors need extra cleaning smells old and dusty. Otherwise, location was pretty good smack in chamonix centre butbaway from the noise and near the gare. It would be nice if they offered. More convenient stay for pregnant women and children especially if their service elevators are not working.

Dear customer, your review is duly noted, thank you for sharing it with us. We are sorry to take your mixed feelings into account, and to learn about the disagreement occurred with our elevator issues. Please make sure that we are currently working on these problems. However, you should not have hesitated to ask our team to help you going up to your room, they would have been happy to help you, and will be more vigilant in the future. On a general way, all your remarks are duly noted. Nonetheless, we are glad that you fully appreciated our excellent setting, and we hope that you could enjoyed our beautiful city as much as you wished. We hope to welcome you again, Best regards, Quality Manager

poor service

Nota Tripadvisor 1.0/5

krishnakmv Family - 27/08/2019 Avaliação com certificação TripAdvisor

staff service is very very very bad and very rude - constructions on the block and it was really nuisance +6012 2027510 if you can call me i will tell you A to Z.. Staff cant even do a simple task - we ask for towels - and i have to walk over to get it - it was raining - this damn staff asking me to go n buy an umbrella and walk over to reception..

achei decadente

Nota clientes Avis 3.0/5

Roberto K. Famílias - 21/08/2019 Comentários confirmados de ALL

nao esta aaltura da rede Accor, muito menos de um Mercure, fiquei no Novotelde Munique nessa mesma viagem e mesmo que categoria diferente,esse sim era um hotel Accor. Melhorem muitas coisas, acho que pra começar devem reformar o hotel, coitado ta velho e desgastado, cafe da manha voce nao pode pedir um ovo diferente do que ja é oferecido, internet nota zero, nem sei porque dizem que tem internet, mas isso é geral, uma pessoa mais idosa nao consegue sair da banheira depois do banho, muito alto e nao tem nenhum pegador pra auxiliar. Gente, gastei meus pontos pra me hospedar nesse hotel e pelo jeito nao vou acumular mais nenhum, nao recomendarei a ninguem e ao resto da rede, talvez tenha que usar a trabalho, mas para lazer será muito dificil faze-lo com a rede Accor. abraços Roberto Krüger +55-47-99…

Dear Roberto k., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

Nice Mercure hotel in Chamonix

Nota Tripadvisor 3.0/5

X5503JNrobertol Family - 07/08/2019 Avaliação com certificação TripAdvisor

The hotel is well located next to the train station and the train to Mer de Glace. Very good breakfast. Room is ok, nothing special. Nice balcony with view to the mountains that are facing the Mont Blanc.

Dear Guest, Our deepst thanks for this nice review regarding Hôtel Mercure Chamonix Centre. We are glad to note your stay among us complied with your expectations ! Our team bends over backwards to provide you the best experience. We will be pleased to welcome you, it will be the occasion to win your 5/5. See you soon, Quality Manager

Amazing family stay

Nota Tripadvisor 5.0/5

Susan D Family - 02/08/2019 Avaliação com certificação TripAdvisor

Enjoyed two nights and it was a wonderful experience eight from the time we first walked through the doors. Looking forward to returning next week on our return from our trip to Europe. Staff were very good. Room was amazing.

Dear Guest, Our huge thanks regarding your review about our 4-star establishment, Hôtel Mercure Chamonix Centre. We are really glad that your stay among us fully met your expectations. We bend over backwards to provide you the best experience ! We will be glad to welcome you again on a next trip to France. See you soon, Quality Manager

Boa localização e quartos confortáveis

Nota clientes Avis 4.5/5

Lorena K. Viajante individual - 29/07/2019 Comentários confirmados de ALL

O hotel tem ótima localização, perto de tudo , ao lado da estação de trem, porém em local calmo e agradável. O café da manhã é ótimo, o atendimento da recepção é excelente e em especial o Louis é um amor! A vista do quarto é bonita (fiquei no quarto com vista para a montanha). A única coisa a reclamar (fato pelo qual não dei nota máxima ao hotel) é o péssimo atendimento do senhor responsável pelo restaurante- maître (infelizmente não sei o nome dele, porém é um senhor de meia idade, francês, usa óculos) que é EXTREMAMENTE mal educado e grosseiro. As 3 vezes que me dirigi a ele foi grosseiro e agiu como se ele estivesse fazendo o favor de me atender, lamentável, pois ele está lá para servir os hóspedes! Creio que ele precisa inspirar-se nos demais funcionários do hotel para aprender a ser mais educado! Indico o hotel, mas sugiro que essa pessoa passe por um treinamento.

Excelente hotel pra férias de verão

Nota clientes Avis 4.5/5

Paulo R. S. M. Famílias - 17/07/2019 Comentários confirmados de ALL

Localização privilegiada com ótimo atendimento e conforto pra família , estivemos em 2 adultos e 2 crianças. Nada ficou a desejar, pertinho das duas principais estações de trem e teleféricos!

Brilliant hotel

Nota Tripadvisor 5.0/5

EMFO Couples - 12/06/2019 Avaliação com certificação TripAdvisor

Yet another excellent Accor hotel. Great position, friendly & helpful staff. Our room was spacious, clean,& had a nice view of the Mont Blanc range. The breakfast was amazing. We only had b& b so can’t comment on the meals offered at other times. We arrived early. The manager was extremely helpful as was the trainee manager, Upi, on our departure. I can certainly recommend this hotel

Dear customer, Our team is really thankful to discover this enthusiastic comment regarding our hotel and your trip. Your satisfaction is the main purpose for our team. We will be happy to welcome you again in the heart of the mountains of Mont-Blanc ! See you soon at Hôtel Mercure Chamonix Centre, Quality Manager

Refreshing Chamonix

Nota Tripadvisor 4.0/5

V567XDphilt Solo travel - 11/06/2019 Avaliação com certificação TripAdvisor

I have used this Hotel a number of times and it is still very good, but the rooms are beginning to show signs of wear and tear, with the bathroom in particular quite dated. This will not stop me using the Hotel again and is more an observation than a criticism!

Mercure Chamonix Centre

Nota Tripadvisor 2.0/5

Discover28875836275 Family - 03/06/2019 Avaliação com certificação TripAdvisor

Great location, but room not according pictures and service not according the price. We did have special difficulties at reception with person in charge. In comparison with other hotels in Chamonix, we will not repeat if we can avoid.

Os 20 comentários mais recentes

Em parceria com TripAdvisor

Os nossos outros hotéis nas proximidades

Todos os nossos hotéis em chamonix mont blanc