Mercure Chamonix Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,204 reviews
Mercure Chamonix Centre Hotel
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Hotel extras

  • Ski rental shop on site

  • Spacious rooms with balcony and views of the mountain

  • Private covered car park (charges apply)

  • Free WIFI and business corner with a Mac

  • Bar and restaurant with a sun terrace, serving regional cuisine

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Massage
  • Golf
  • Indoor tennis court (Nearby)
  • Rafting (Nearby)
  • Skating rink (Nearby)
  • Skiing
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

We are carrying out construction work in the entrance of the Brévent building & in our seminar rooms from June to end-August 2019. This does not cause any inconvenience in the evenings for our customers.

Hotel location

Mercure Chamonix Centre Hotel

39, rue des Allobroges
74400
chamonix mont blanc
france

Tel: +33450530756

Fax: (+33)4/50535479

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    ANNECY MEYTHET At 85km / 53.13 miles

  • By plane

    GENEVA COINTRIN At 90km / 56.25 miles

  • By plane

    LYON ST EXUPERY At 200km / 125 miles

  • By train

    Chamonix Mont Blanc At 0.03km / 0.02 miles

  • By train

    LES BOSSONS At 4km / 2.49 miles

GPS :45.92217, 6.872667

Our accommodations

Choose from our options of rooms with a balcony and view of Mont Blanc or Le Brévent: a comfortable Standard Room, a Superior Room offering more space with 2 rooms and measuring 323 sq. ft. (30 m²), or a Privilege Room with VIP services: bathrobe, slippers, minibar and Nespresso machine. Enjoy free WIFI, a flat-screen TV, tea and coffee making facilities and a free bottle of water in all our rooms. Family rooms for up to 4 people.

Classic Room with mountain view, balcony and 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with mountain view, balcony, 1 double bed and twin beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room, balcony, view of Mont-Blanc-1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room, Mont Blanc view - 1 double bed and twin beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

LA CORDEE

Type of cuisine: Regional

The La Cordée restaurant offers a large selection of regional specialties including fondue, raclette, péla and also themed buffets. It boasts a terrace with views of the Mont Blanc massif and can seat 180 people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 4810

Photo non contractuelle / Strictly non binding

In a warm ambience, Bar 4810 is a beautiful relaxing area w/ fireplace and piano. Terrace has exceptional views of Aiguilles de Chamonix. Evening aperitifs with a wide selection of wines and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 165

  • Maximum capacity: 180 people

Find out more

Our guest reviews for
Mercure Chamonix Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,607 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,204 reviews

Extremely helpful and charming staff !

Customer review rating 4.2/5

Lucy G. Solo - 02/12/2019 Confirmed reviews ALL

I arrived late and having requested the staff prepared a cold platter and a glass of wine . So welcome after a terrible elongated journey.

Cleanliness

Customer review rating 4.2/5

Chandran S. Families - 30/11/2019 Confirmed reviews ALL

The balcony, had spider webs and the floor was filthy, hardly cleaned at all.

Brief stay

Customer review rating 4.2/5

Callum Couples - 28/11/2019 Confirmed reviews ALL

Good hotel, but our room was poorly cleaned. I found toe nails and staples on the floor; and a used towel in the bathroom.

Summary of Stay

Customer review rating 4.2/5

John H. Couples - 26/11/2019 Confirmed reviews ALL

Not the smoothest check-in, the final room was not especially clean. Bar and restaurant staff were friendly, but the restaurant food was not matching a four star hotel.

Dear John H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. PENTASSUGLIA

A great place to stay

Customer review rating 4.2/5

Paul S. Business - 21/11/2019 Confirmed reviews ALL

From the first moment of overall the staff were very attentive and made me feel very welcome. A s a non French speaker it is always humbling to find everyone has such good command of the English language. I would definitely recommend this hotel.

Elaine F.

Customer review rating 4.2/5

Elaine Couples - 19/11/2019 Confirmed reviews ALL

The male receptionist at the hotel kindly arranged for an earlier check-in when I arrive really early this was free of charge and on checking out he also printed off my boarding pass that I needed before heading back to the airport. He was wonderfully helpful, very kind and I am very grateful - I have always loved the hotel. My room was lovely and thank you to the cleaning staff who cleaned my room as quickly as possible for me to check-in

An overnight say on the way to Switzerland.

Customer review rating 4.2/5

Alan Families - 02/11/2019 Confirmed reviews ALL

Very accommodating and comfortable.

Relaxing

Customer review rating 4.2/5

Graeme R. Families - 02/11/2019 Confirmed reviews ALL

Very relaxing

It was very nice.

Customer review rating 4.2/5

William M. Couples - 27/10/2019 Confirmed reviews ALL

We had a very comfortable stay in a very convenient location in Chamonix. Would stay again in the future.

Nice room with a view

Customer review rating 4.2/5

Tram C. Families - 18/10/2019 Confirmed reviews ALL

Smooth check in, smiling staff and cosy wooden room

Great as usual

Customer review rating 4.2/5

Lc Couples - 15/10/2019 Confirmed reviews ALL

Apart from bed being too hard for me and lift not initially working everything was great. We stay here every time we visit Chamonix

Cozy hotel with comfortable rooms and a friendly, attentive staff

Customer review rating 4.2/5

Ronald M. Couples - 14/10/2019 Confirmed reviews ALL

Louis at th he front desk is excellent! Always willing to help, patient and very friendly. He is a great employee! Our Superior room was great. Magnificent view, huge bathroom and thoughtful amenities including the toiletries and stocked refrigerator. All in all, we had a great time at your hotel.

Perfect location but disappointing hotel

Customer review rating 4.2/5

Steve D. Couples - 13/10/2019 Confirmed reviews ALL

room not available before 4pm is a let down, it’s not because it is sais on your website, that they might not be available before 4, that you must make a point not to give the rooms before 4. The attitude of the staff at reception doesn’t really help either

Dear Steve D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. PENTASSUGLIA

Well worth a visit

Customer review rating 4.2/5

George A. R. Couples - 08/10/2019 Confirmed reviews ALL

Had a great time

satisfied

Customer review rating 4.2/5

M. L. Families - 05/10/2019 Confirmed reviews ALL

very good, although too short

Generally acceptable but a couple of minor issues in our opinion.

Customer review rating 4.2/5

Alan W. Couples - 04/10/2019 Confirmed reviews ALL

Unusually I hadn’t received an email just before we arrived about the hotel - I normally get a reminder. Parking on checking in we were told this was €20 per night but your front desk tried to charge us €30 per night when we checked out. The room was very warm and when it rained we couldn’t have the door and window open at night. It was difficult to open the main door into the men’s lobby toilets but I reported this to reception. In the GF sealed bread packets there were live flies inside the bag which the staff thought was very strange. The bottom sheets didn’t fit the bed properly. Breakfasts were adequate.

Dear Alan W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. PENTASSUGLIA

Comfortable Overnight Stay

TripAdvisor rating 4.0/5

SidneyParis Couples - 30/09/2019 TripAdvisor review

This hotel is very well situated by the railway station and a short stroll to the centre of Chamonix. Our room was modern and comfortable with a small balcony. It was also clean and everything worked with exception of the shower temperature which was impossible to regulate. The secure parking was charged at €30 for one night which we considered excessive.

Dear customer, Thanks a lot for publishing this nice review regarding your stay at Hôtel Mercure Chamonix Centre. About the parking, we guarantee at this price, a high level of security of your vehicle in an underground area, secured by security guards monitoring your cars. You highlighted the proximity of our 4-star establishment to the station and we are glad it was useful for you ! Our team will be happy to welcome you again at the heart of the french mountains, See you soon, Customer Service Manager

september in a ski restort

Customer review rating 4.2/5

Sian W. Couples - 28/09/2019 Confirmed reviews ALL

the hotel is very contemporary in the lobby area, the food is very good and the staff extremely helpful and friendly. The rooms are tired and need updating, the carpet in ours was dirty and tatty.

A tired hotel that needs attention to detail especially in the rooms which are not user friendly. Excellent staff.

Customer review rating 4.2/5

Godfrey R. Couples - 27/09/2019 Confirmed reviews ALL

Excellent staff let down by a below par property. The rooms were not as clean as they should be, e.g. carpets. No bedside tables. Fridge cupboard with wiring where the fridge had been. Fridge missing. Many TV channels not working. The dining room service is excellent, friendly and speedy. Portions too large. Plants in balcony window boxes uncared for and not watered. Better no boxes than dying plants. We changed rooms.

Dear Godfrey R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

Comfortable and friendly hotel

Customer review rating 4.2/5

Jonathan Families - 24/09/2019 Confirmed reviews ALL

Helpful staff. Comfortable room

Our most recent 20 reviews

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