Mercure Chamonix Centre Hotel 4 stars

The male receptionist at the hotel kindly arranged for an earlier check-in when I arrive really early this was free of charge and on checking out he also printed off my boarding pass that I needed before heading back to the airport. He was wonderfully helpful, very kind and I am very grateful - I have always loved the hotel. My room was lovely and thank you to the cleaning staff who cleaned my room as quickly as possible for me to check-in

Very accommodating and comfortable.

Very relaxing

We had a very comfortable stay in a very convenient location in Chamonix. Would stay again in the future.

Smooth check in, smiling staff and cosy wooden room

Apart from bed being too hard for me and lift not initially working everything was great. We stay here every time we visit Chamonix

Louis at th he front desk is excellent! Always willing to help, patient and very friendly. He is a great employee! Our Superior room was great. Magnificent view, huge bathroom and thoughtful amenities including the toiletries and stocked refrigerator. All in all, we had a great time at your hotel.

room not available before 4pm is a let down, it’s not because it is sais on your website, that they might not be available before 4, that you must make a point not to give the rooms before 4. The attitude of the staff at reception doesn’t really help either

Had a great time

very good, although too short

Unusually I hadn’t received an email just before we arrived about the hotel - I normally get a reminder. Parking on checking in we were told this was €20 per night but your front desk tried to charge us €30 per night when we checked out. The room was very warm and when it rained we couldn’t have the door and window open at night. It was difficult to open the main door into the men’s lobby toilets but I reported this to reception. In the GF sealed bread packets there were live flies inside the bag which the staff thought was very strange. The bottom sheets didn’t fit the bed properly. Breakfasts were adequate.

This hotel is very well situated by the railway station and a short stroll to the centre of Chamonix. Our room was modern and comfortable with a small balcony. It was also clean and everything worked with exception of the shower temperature which was impossible to regulate. The secure parking was charged at €30 for one night which we considered excessive.

the hotel is very contemporary in the lobby area, the food is very good and the staff extremely helpful and friendly. The rooms are tired and need updating, the carpet in ours was dirty and tatty.

Excellent staff let down by a below par property. The rooms were not as clean as they should be, e.g. carpets. No bedside tables. Fridge cupboard with wiring where the fridge had been. Fridge missing. Many TV channels not working. The dining room service is excellent, friendly and speedy. Portions too large. Plants in balcony window boxes uncared for and not watered. Better no boxes than dying plants. We changed rooms.

Helpful staff. Comfortable room