Very good breakfast! Rooms well functioning Hotel look a bit old overall.

Centrally located on the foot of Mont Blanc, few steps away from all the town’s attractions. Top breakfast choices and quality. Very cosy and comfortable bedroom and beds. Very friendly, helpful and attentive staff across the hotel. Felt very homely in a holiday place.

One of the main reasons we choose this hotel was the possibility to book sky material and sky passes through the reservation, which we later found out that were no longer available. Despite this situation, when we asked for a late check out, the hotel send it would have an extra cost, not considering the extra work we had to re-arrange sky rental and offer this as a complimentary compensation. Also, on the first day there was no cleaning of our room and the replacement of soap/gel was insufficient. As positive points we would mention the breakfast, comfortable beds and the friendliness of the bar staff.

Lovely hotel with very good facilities, particularly in the family room we booked.

Great location, a stone throw away to/from anywhere in Chamonix: majestic views of Mont Blanc; excellent customer service by ultra friendly & professional hotel staff; fantastic breakfast that was way above expectations (one of the best we’ve had and we traveled a lot around the world); very comfortable beds in a cosy & warm feeling bedrooms; handy parking facilities; overall, has a wonderful time.

Arrived late, and to a room that was disappointing. However, the next day the room was changed, and from then on everything was excellent. The staff were very helpful and friendly, and ready to deal with any queries. An excellent breakfast each morning added to the enjoyment.

Stayed only 1 night, and wish I had time to stay longer. Great location and service from the front desk staff.

Very good location and nice staff and friendly. Breakfast was very good .

Nice hotel at a fair price. A hot tub would be nice.

A great stay all considered. A fantastic, clean, spacious hotel with very friendly staff and AMAZING breakfast. Only downside is the ski shop, which seems to have no ability to see i) who has reserved ski equipment in advance, ii) what equipment has been hired, or iii) how much deposit was paid. !?!! Unless you have a copy of the emailed reservation confirmation, they "cannot help you". Took 20 minutes before they admitted that sometimes the system doesn't email confirmations! Leads to a lot of accusations on the morning! Last thing you want on the first day of your trip. Absolutely incredible (in a bad way) in the only stain on an otherwise fantastic trip.

Was very good after you changed our room. I asked for higher floor on booking but had gf and not very good. Shame it took a day to change room. Manager really nice but this was not what expected

Spent a week there the hotel is well located and the breakfast is excellent

Very nice hotel, located in the center of Chamonix. Walking distance to some skiing areas, next to the station where one can take the train to others. Rooms and the rest of the hotel of a very good standard, ski room and parking in the basement. Good breakfast with plenty of choices. Most important for us - a very friendly and helpful staff. We just felt very good being there.

Couldn’t have had a better stay in Chamonix. The hotel is convenient to the train station, cable cars (both Plan Praz and Aiguille du Midi) and all the restaurants and shopping of Chamonix. Our trip involved several scheduling changes (changing dates and adding dates) while we were in Chamonix. The front desk handled all of the changes efficiently and even made a restaurant reservation for us as well when we thought our language skill would not be sufficient. Our excess luggage was safely stored in the baggage room when we were on trail. We ended up staying 5 nights at the Mercure Chamonix but checked in on 3 different days! Would definitely stay here again.

Had a great 3 days at Chamonix a good resort for skiers and partying and sight seeing, the hotel was in a fantastic location walking distance to everything. Room with balcony and hotel breakfast was lovely the breakfast was exceptional