Mercure Paris Porte de Pantin Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,154 reviews

Hotel extras

  • A 5 min. walk from the Grande Halle de La Villette, the Zenith and the Philharmonie de Paris

  • 250 meters from public transportation

  • Private parking w/ electric charging station and direct access to hotel.

  • Bar and restaurant with garden - tree-lined terrace

  • ALLSAFE label

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose from the various room categories available: Standard Room with a view of our garden or the Parc de La Villette, or a Suite with a view of the Parc de La Villette.

Hotel location

Mercure Paris Porte de Pantin Hotel

22 Avenue Jean Lolive
93500 PANTIN
France

GPS:48.890229, 2.39929

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Legato

Our new bar lounge and restaurant LEGATO welcomes you to its warm and cozy surroundings. Let yourself be tempted by our seasonal menu of dishes made with fresh produce, accompanied by our Grands Vins Mercure and seasonal cocktails.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,154 reviews

TripAdvisor Rating  4.0/5  228 reviews

Certificate of excellence 2022

Good for a short stay

Customer review rating 3.5/5

Jamie H. Friends - Confirmed reviews ALL

Hotel was nice and in a good location for the gig we were attending. The room was far too hot and didn't cool with the ac and unfortunately the hospital sirens were too loud to leave the window open. It was noisy overall but was good enough for our short stay

Rough location, badly kept hotel

Customer review rating 2.0/5

Dante W. Couples - Confirmed reviews ALL

Reported faults in our room such as broken bathroom fans and faulty lighting were poor addressed and remained dangerous. The restaurant was shut despite no warning on their website

Dear DANTE W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction Mercure Paris Porte de Pantin

very good located

Customer review rating 5.0/5

Mr.ferraz Y. Business - Confirmed reviews ALL

All very good 👍 Catherine was the best person in communication and service at the Horl

Dear FERRAZ Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Mercure Paris Porte de Pantin

Well located - friendly staff

Customer review rating 4.5/5

Adriana M. Couples - Confirmed reviews ALL

We love coming to this hotel over Christmas. It is our third time staying there. A few changes from before the pandemic but still a nice & fun place to stay. Thank you Mercure for our stay!

Dear ADRIANA A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Mercure Paris Porte de Pantin

Well located , good stay

Customer review rating 5.0/5

Suzanne Friends - Confirmed reviews ALL

I really love the hotel it was beautiful it was clean and the staff was very friendly and nice

Dear SUZANE C., Thank you for your kind feedback that we will share with Priscila and Diaka ;) Sincerely, La Direction Mercure Paris Porte de Pantin

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Other web-users rate our hotel

  • 225 reviews 8.4/10 Location
  • 519 reviews 7/10 Room
  • 519 reviews 8.8/10 Service
  • 8 reviews 4.6/10 WiFi
  • 274 reviews 6.4/10 Comfort
  • 203 reviews 8/10 Breakfast
  • 190 reviews 7.5/10 Cleanliness
  • 28 reviews 4.2/10 Bar

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