Novotel Canberra 4.5 stars

Customer review rating (ALL Rating) 3.8/5 3,582 reviews

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65 Northbourne Avenue, 2601 CANBERRA, Australia

Description

Hotel extras

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • Complimentary WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym. In room yoga channel.

Our accommodation(s)

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Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

Telephone
Fax +61 2 6245 5100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,582 reviews

TripAdvisor Rating  3.5/5  4,035 reviews

Very tired rooms

Customer review rating 2.5/5

Brett Business - Confirmed reviews ALL

Tiles are filty with black/brown layer of scum. They need to be scrubbed with a tile cleaner! The carpet was torn and frayed on the edges and the shower head was broken and would not stay up. Definately not up to the standard I would exepect from Accor Hotels.

Good location, clean, not too pricey

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Briefly there to work. Staff very helpful. Corridor noise could be reduced a bit and cleaners coming during normal business hours rather than after 5pm would improve it.

Dear Helen, Thank you for taking the time to share your feedback about your stay at Novotel Canberra. We’re pleased to hear you appreciated our location, cleanliness, and the value we offer. It’s also great to know our team was helpful during your visit. We sincerely apologize for any inconvenience caused by corridor noise and the timing of our housekeeping services. Your feedback is important, and we will review these areas to enhance our guest experience. We hope to welcome you back in the future for an even more seamless stay. Sincerely, Guest Service Agent

My overall experience is not that great

Customer review rating 2.0/5

R. Business - Confirmed reviews ALL

1. quality of breakfast has significantly reduced: scrambled eggs doesn't taste good, no more fried or poached eggs, quality of fruits is not good 2. Gym: Peloton bikes in the gym are not connected to the network and weights are really old and shaky - they definitely need replacement 3. General service is not great: As a platinum member - I used to get complementary bottle of wine, coffee during breakfast : I don't get either of them these days. Honestly - I am loosing the reason/interest to book Novotel and my colleagues share the same view. I have been a regular client - close to 7 years . Hope you raise your service.

Average

Customer review rating 2.5/5

Alex Business - Confirmed reviews ALL

Room falling apart...

Customer review rating 4.5/5

Jeanette Families - Confirmed reviews ALL

Good location in the centre of Canberra. Room was clean and comfortable.

Dear Jeanette D., We very much appreciate your comments regarding your stay at the Novotel Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pankhuri Tiwary Guest Service Agent

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Other web-users rate our hotel

  • 1,656 reviews 7.5/10 Location
  • 2,303 reviews 5.1/10 Room
  • 1,769 reviews 7.5/10 Service
  • 29 reviews 5.3/10 WiFi
  • 877 reviews 5.2/10 Comfort
  • 825 reviews 4.4/10 Cleanliness
  • 611 reviews 2.6/10 Vibe
  • 603 reviews 3.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.