Novotel Canberra 4.5 stars

Customer review rating (ALL Rating) 3.8/5 3,400 reviews

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65 Northbourne Avenue, 2601 CANBERRA, Australia

Description

Hotel extras

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • Complimentary WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym.

Our accommodation(s)

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Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

Telephone
Fax +61 2 6245 5100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,400 reviews

TripAdvisor Rating  3.7/5  4,070 reviews

Novotel Canberra

TripAdvisor rating 5.0/5

demonmike TripAdvisor review

The Novotel Hotel in Canberra is centrally located on Northbourne Ave. The City Centre is a short walk. The Rooms are fairly basic but clean. The Bed was very comfortable. Breakfast ha a good election and was included in the tariff. There is a gym and pool on the 2nd floor. A restaurant on the 1st floor. The staff were helpful and very accomodating. The Novotel is a good 3 Star hotel. I would certainly stay there gain as it is very good value

Customer review rating 4.5/5

David H. Couples - Confirmed reviews ALL

Great location, great room, good services and helpful staff.

Dear David, Thank you very much for your excellent review and for choosing to stay with us. We’re delighted to hear that you enjoyed our great location, comfortable room, and the helpful service provided by our team. Your kind recognition of Anton is truly appreciated—he will be thrilled to know he made such a positive impact on your stay. As an ALL Platinum member and Accor Vacation Club member, your loyalty means a great deal to us, and we’re pleased that your check-in, check-out, Wi-Fi, cleanliness, and team interactions were all rated so highly. I’m sorry to hear that you experienced difficulty logging into the ALL.com website during your booking process. While this is outside the hotel’s direct systems, your feedback is important to us and will be shared to ensure it reaches the appropriate teams for review. Thank you again for your kind words and for recommending us. We hope to welcome you back for another comfortable and enjoyable stay in Canberra. Warm regards, Suraj B. Duty Manager Novotel Canberra

Customer review rating 2.5/5

Leonard B. Couples - Confirmed reviews ALL

Overall nice room and hotel is centrally located but there should be warnings about the 24 by 7 road works it disturbed my sleeping very much

Customer review rating 4.5/5

Ron H. Couples - Confirmed reviews ALL

Always friendly and clean

Dear Ron, Thank you very much for your wonderful review and for your continued loyalty. It truly means a great deal to us to hear that you “always stay here” and that you consistently find our team friendly and the hotel clean. We’re delighted that your booking, arrival, accommodation, breakfast, and overall experience met your expectations once again. Your recognition of all our team members is greatly appreciated — I will be sure to share your comments with everyone, as they will be thrilled to know their efforts made a positive impact. We also value your Platinum status with ALL, and we’re pleased that our sustainable initiatives and room cleanliness contributed positively to your stay. Thank you for recommending us so highly. We look forward to welcoming you back on your next visit, and it’s always a pleasure having you with us. Warm regards, Suraj B. Duty Manager Novotel Canberra

Customer review rating 4.5/5

Simon K. Families - Confirmed reviews ALL

Good low end accommodation

Dear Simon, Thank you for taking the time to share such detailed feedback with us, and for your continued loyalty as an ALL Gold member. We truly appreciate your regular stays and are pleased to hear that your booking experience, check-in, our team—especially Deb—and your departure experience all met your expectations. We regret, however, that several aspects of your stay did not reflect the level of comfort and quality we aim to provide. Your comments regarding the condition of the rooms, cleanliness, and ongoing issues with the in-room phones are of serious concern to us. Please accept our sincere apologies for the inconvenience these recurring problems have caused. We have shared your feedback with our housekeeping and maintenance teams to prioritise improvements and ensure greater consistency moving forward. We also appreciate your feedback on breakfast and WiFi. We understand how important variety, ease of access, and speed are—especially when travelling with family—and we will review these areas with the relevant teams. Additionally, your remarks about poached eggs and breakfast options highlight opportunities for us to improve both communication and service delivery. We thank you for recognising our team’s efforts, particularly Deb’s, and will make sure your kind words are passed on to him. Simon, we value your continued support and hope we can restore your confidence in your future stays with us. If you would like to discuss your experience in more detail, please feel free to reach out to us directly—we would welcome the opportunity to look after you better next time. Warm regards, Suraj B Duty Manger

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,787 reviews 7.4/10 Location
  • 2,269 reviews 5.3/10 Room
  • 1,787 reviews 7/10 Service
  • 28 reviews 4.1/10 WiFi
  • 855 reviews 4.4/10 Cleanliness
  • 850 reviews 5.7/10 Comfort
  • 660 reviews 3.8/10 Amenities
  • 653 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.