Sofitel Paris Baltimore Tour Eiffel

Sofitel Paris Baltimore Tour Eiffel 5 stars

Customer review rating (ALL Rating) 4.5/5 615 reviews

See on a map

Description

Hotel extras

  • An ideal location near Trocadéro

  • A suite with views of the Eiffel Tower

  • A new backdrop for culinary excellence

  • Choose the perfect wine for your gourmet experience, directly from our cellar.

ALLSAFE approved hotel

Hotel location

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116 PARIS
France

  • PORTE DE ST CLOUD - OPERA:  22 KLEBER-BOISSIERE

  • TROCADERO - GARE DE L'EST:  30 KLEBER - BOISSIERE

  • NATION-CHARLES DE GAULLE ETOILE:  6 BOISSIERE

  • NATION-PORTE DAUPHINE:  2 VICTOR HUGO

  • PONT DE SEVRES-MAIRIE DE MONTREU:  9 TROCADERO

  • RER A:  RER A CHARLES DE GAULLE - ETOILE

  • By plane

    PARIS CHARLES DE GAULLE At 29km / 18 miles

  • By plane

    PARIS ORLY At 22km / 14 miles

  • By train

    Boissiere At 0km / 0 miles

  • By train

    CHARLES DE GAULLE ETOILE At 0km / 0 miles

  • By train

    GARE DU NORD At 6km / 3 miles

  • By train

    GARE MONTPARNASSE At 4km / 2 miles

  • By train

    GARE ST LAZARE At 4km / 2 miles

GPS:48.866381, 2.289507

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Beautiful materials in harmonious, original shades give the 103 rooms (including 28 suites) at the Sofitel Paris Baltimore Tour Eiffel a warm atmosphere, perfect for rest and relaxation. With MyBed bedding, free WIFI, iPhone docking station, and flat-screen TV, each room provides wellness and relaxation. Some rooms enjoy a view over the Eiffel Tower. The hotel also makes connecting rooms available for families.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  615 reviews

TripAdvisor Rating  4.5/5  452 reviews

Certificate of excellence 2022

Excellent service. Amazing beds

Customer review rating 5.0/5

Christian S. Families - Confirmed reviews ALL

Our family had a wonderful stay! The staff was extremely courteous and helpful. The food was great and promptly served. We are very happy with this hotel!

Dear Mister S., We're so glad to read your warm feedback! Our bedding are from the MyBed By Sofitel, you can find it online on the official website. We will pass your compliments to our staff and feel delighted that you enjoyed your entire stay, from the service to the French restaurant and your room. Hoping to have the pleasure of hosting you soon again, Kind regards, Ninon Lambert Guest Relation Officer

Wonderful stay

Customer review rating 4.5/5

Nash Couples - Confirmed reviews ALL

Our stay overall was very good. The reception staff couldn’t do enough for us and they are very professional. The breakfast team was excellent and couldn’t do enough and we felt very well looked after. The lady in charge is excellent. Buffet breakfast can sometimes not be appetising but everything was very clean and the staff are diligent. The bar man was fantastic but unfortunately we didn’t ask for his name. He worked very hard and he made sure we were well looked after. Where we felt let down was housekeeping, walked in on us on a couple of times, luckily we were dressed and our ‘do not disturb’ sign was lit and one of the door. This should not be overlooked. Lack of professionalism. We asked several times for coffee cups in the room, on only one occasion, ONE cup was left when clearly there are 2 guests in the room! We were there 4 days and gave up in the end and my husband used the glasses. They were also very noisy around 6am outside our room and on our last morning around 7am knocked and walked in on us. The concierge was not very friendly on a very few occasions we asked for anything but on our last day we asked him to book a taxi and he asked us to remind him a few minutes before we were leaving, my husband got fed up and ended up ordering an Uber. He started being friendly and we feel all for a tip to take our luggage to the car where we felt we had no choice but to tip for a service not deserved. Overall we will definitely stay again, and hopefully some changes will make our stay even more enjoyable.

Dear Mister D., We would like to thank you sincerely for your detailed feedback. We're so glad that you enjoyed our friendly staff and our breakfast buffet. We'll pass with pleasure your compliments to our bartender Lilian & Ahmed, our breakfast attendant Amal and our Reception team. We take good note of your return concerning the housekeeping lacks and feel truly sorry you faced such issues during your stay. Our Housekeeping manager will do a reminder to her team, in order to avoid facing this issue again in the future. Concerning the concierge desk, we feel again so sorry that you got this uneasy feeling. We would like to assure you that there is no tipsing policy in France that should force our customers to tip. It is a 5 stars standard for us to always help our customers with their heavy luggages, it is then mandatory for us to offer this service anytime. It would be a pleasure for us to host you soon again, Respectfully, Ninon Lambert Guest Relation Manager

Magical Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The location of the hotel was perfect between the Eiffel Tower and the Champs Elysse. The hotel staff was wonderful. Our room was very nostalgic and large for the area. The breakfast was great and the staff tremendously. We were greeted every morning and the staff went out of their way to meet all our needs. This is a wonderful hotel to stay in and I highly recommend it to anyone. Paris is a wonderful city and Staying a the Sofitel Baltimore hotel made our vacation seem magical.

Dear Family B., We are delighted to read that your stay with us turned magical and hope to have the pleasure of hosting you soon again! Kind regards, Ninon Lambert Guest Relation Officer

Welcoming and beautiful hotel

Customer review rating 4.5/5

Jennifer P. Families - Confirmed reviews ALL

Overall our experience was wonderful. The room was so beautiful, a corner suite on the 2nd floor with an amazing balcony. Unfortunately because we were so low the trees & other buildings obstructed the views of Eiffel & Arc de Triomphe which I thought According to the price I paid for a room with a view (about 900 euros/night plus extras) we would have been able to see better. The staff was welcoming and always able to help with anything we needed. The reason I gave a 9 and not 10 star is that one of our items was broken during the cleaning one day and just left there in pieces. Also a cafe was recommended by email from one of the staff that put us in a sketchy area and it was just myself & my 15yr old daughter and she was very nervous walking through this neighborhood. I assumed that since the recommendation came from the staff of the Sofitel I expected something different so I didn’t review the neighborhood prior to walking there. The emails with suggestions for our trip were otherwise extremely helpful and overall everything was great. We would stay again.

Dear Madam P., We would like to thank you sincerely for your feedback after your recent stay with us. We are glad that you enjoyed your Junior Suite Deluxe with balcony and street view, as well as our friendly staff. The Eiffel tower view can't be guaranteed in advance, however, our hotel is located five minutes away from the Trocadéro! We feel truly sorry about your broken item and will investigate further into it. We wish to assure you that our staff tries all the coffees and restaurants that we recommend to our guests and that we would never take the risk to send you to a sketchy neighborhood. However, we feel truly sorry if you did not enjoy your experience overthere and will adapt our next recommendations. We're delighted that you enjoyed the Guest/Concierge service through and would be so pleased to host you soon again. Kind regards, Ninon Lambert Guest Relation Manager

Well located ,clean ,good breakfast,friendly staff

Customer review rating 4.5/5

Rasha Business - Confirmed reviews ALL

I really love it ,come back soon

Dear Mister S., We take good note of your preference for a room with a street view and feel delighted that you would love to come back to our property! See you soon at Sofitel, Kind regards, Ninon Lambert Guest Relation Manager

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in PARIS