ソフィテルフィラデルフィア 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,064 件のレビュー

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説明

ホテルのその他の情報

ダウンタウンに位置する洗練されたホテルです。ショッピングとダイニングでにぎわうリッテンハウススクエアの便利な立地が魅力です。ホテルのそばでは、バーンズコレクションやフィラデルフィア美術館などの素晴らしい展示を通じて、芸術や文化に触れることができます。

当ホテルの客室

ホテル所在地

ソフィテルフィラデルフィア

120 South 17Th Street
19103 フィラデルフィア
アメリカ合衆国

GPS:39.95078, -75.168998

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,064 件のレビュー

トリップアドバイザーの評価  4.5/5  4,579 件のレビュー

2024エクセレンス認証

Wonderful space for our conference!

トリップアドバイザーの評価 5.0/5

Helen_PHLAirportArt ビジネス - トリップアドバイザー認証口コミ

I did not stay overnight, but attended a 3-day conference. The hotel was immaculate and beautiful and the meeting rooms were well-equipped for our groups needs. The service staff was also very attentive, yet unobtrusive. Would definitely recommend Sofitel to anyone looking to host a business affair.

Bonjour Helen_PHLAirportArt , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Thank for your KIndness

トリップアドバイザーの評価 4.0/5

JohnF553 ビジネス - トリップアドバイザー認証口コミ

This was my wife and my 2nd time. We had a great time and will be coming back. We had a business meeting the next morning and we suggested that our guests meet us for breakfast, as we told our friends you had a "Killer Buffet" My wife and one guest had the buffet and it was wonderful. The other guest and I ordered Eggs Benedict from the menu. It was the most miserable eggs Benedict I had ever had, a few small pieces of dry ham on burnt with two eggs not separated, without any Hollandaise sauce. I write this because we Love your hotel and the staff is kind and helpful, They make us feel at home.and welcomed. We will be back. Next time I'll stick with the Buffet. I hop[e this helps.

Bonjour JohnF553, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pierre Jotterand General Manager

Sofitel Stay

トリップアドバイザーの評価 4.0/5

valeriex0x0 Couples - トリップアドバイザー認証口コミ

The hotel is absolutely beautiful, the rooms are lovely. We asked for a view on a high floor and replaced on the 12th floor, but the view was of rooftops of buildings that are not lit up at night. I also loved the bar, but it needs to be more women friendly. There is nowhere to hang my purse while sitting at the bar so I had to keep it on my lap and it kept falling down. Hooks should be placed below the bar for women to hang their purses. Aside from those two things everything was wonderful.

Bonjour valeriex0x0 , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Team members provide bespoke service

トリップアドバイザーの評価 5.0/5

Carrie M トリップアドバイザー認証口コミ

The staff at the Sofitel Philadelphia are uniformly welcoming, accommodating and engaging. Janessa (front desk) and Ivan (concierge) have distinguished themselves above and beyond their already wonderful colleagues. The most recent example of their bespoke service is their purchasing me a memory foam pillow for my stay and storing it for my frequent returns. I slept more deeply this most recent trip and I anticipate our return visits.

Bonjour carriemO432OEC , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Good but Not Truly Great

トリップアドバイザーの評価 4.0/5

SanFranciscoGuy634 Couples - トリップアドバイザー認証口コミ

Comfortable room but work-table is a "high top" with high chairs - trendy but not comfortable Beware of the "urban experience fee" that will appear automatically on your bill. It's a "resort charge" that is effectively a room charge add-on that cannot be declined. Staff - mostly friendly but the faux-French affect can wear a bit thin particularly if you know French yourself. Staff could use a bit more training that the guest is the point not "how we at this hotel do things." Good breakfast. Great location for walking but very challenging location for traffic and parking. Skip the car. Arrive by Uber or Taxi.

Bonjour SanFranciscoGuy , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

との提携 TripAdvisor

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