ibis Sydney Olympic Park 3 stars

Customer review rating (ALL Rating) 4.1/5 1,720 reviews

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11b Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • Shared facilities with adjacent Novotel Sydney Olympic Park

  • 2 minute walk to station, 45 minute drive to CBD

  • Big screen sport and live music at the brewery bar & kitchen

  • Relaxed dining at Boulevard Brasserie & Bar

  • Complimentary WIFI

Our accommodation(s)

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Hotel location

ibis Sydney Olympic Park

11b Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848062, 151.067754

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,720 reviews

TripAdvisor Rating  3.5/5  600 reviews

Just reasonable.

Customer review rating 3.5/5

Paul S. Business - Confirmed reviews ALL

Kept waiting for check in and was checked in at 315. Otherwise there was an alarm at 130 on one of the nights with all patrons outside on the entrance driveway. your staff stayed inside and did not knnep everyone infomed we had to ask the fire brigade could we go back in. There was a lady with a walking stick that got no assistance. Also there is no numbers ptinted on phones to contact Reception etc which is just outright a risk hazard the needs urgent addressing. Met Melissa Fahey who is a delightful ambassador for the Ibis. Hope this feedback is useful.

Dear Paul, Thank you for taking the time to share your feedback regarding your recent stay at ibis Sydney Olympic Park. We appreciate your detailed insights, which are invaluable for us to improve our services. I apologize for the issues you experienced during your stay, particularly the delayed check-in and the lack of communication during the alarm incident. It's concerning to hear that assistance was not provided to all guests, especially those who needed it. Your observations about the emergency procedures and the need for clearer communication are noted and will be addressed with our team. I’m glad to hear that Melissa Fahey made a positive impression with her friendly and professional service. We will certainly recognize her contributions. Thank you for highlighting the outdated shower faucets as well; we strive to ensure our facilities are both safe and functional. Your feedback will help us prioritize necessary upgrades. We are also pleased that you found our WiFi and cleanliness satisfactory, and we appreciate your continued loyalty as a Platinum member of our Accor Live Limitless program. If you decide to stay with us again, please reach out directly and we would be happy to assist with your arrangements to ensure a smoother experience. Thank you once again for your feedback, and we hope to welcome you back soon. Best regards, Bianca Tannous Assistant Manager ibis Sydney Olympic Park

Great location, loved our stay!

Customer review rating 5.0/5

Caroline S. Families - Confirmed reviews ALL

I travelled with my girls for the first time to Sydney Olympic park and had such a wonderful stay at Hotel Ibis. They were so incredibly welcoming and caring, and provided great service. Is a close location to train station and lots of venues and food outlets. We will be back!!

Dear Caroline, Thank you for your fantastic review and for choosing ibis Sydney Olympic Park for your stay with your girls! We're thrilled to hear that you enjoyed your time with us and appreciated our location close to the train station, venues, and food outlets. It's wonderful to know that Amir and Isabel made such a positive impression on your stay—your kind words will surely be shared with them. We truly value your suggestion about the moveable shower hose, and we will pass this on to our team for consideration as we continuously work to enhance guest experiences. We hope to welcome you back for another memorable stay in the future! Warm regards, Shannon Singh Assistant Night Manager ibis Sydney Olympic Park

Well located

Customer review rating 4.0/5

Chandra Families - Confirmed reviews ALL

Good room in a good location. The lighting was a bit low for our liking, but nothing dealbreaking

Dear Chandra, Thank you for your review and for staying with us at ibis Sydney Olympic Park! We’re glad to hear you found our location convenient and enjoyed your room. We appreciate your feedback regarding the lighting, and we’ll pass this along to our team for future improvements. We hope to welcome you back again soon for an even brighter stay! Warm regards, Shannon Singh Assistant Night Manager ibis Sydney Olympic Park

Needs improvement

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I guess you get what you pay for! The minute that I stepped onto the dirty carpet in the lift I knew I had made a mistake choosing this somewhat budget accommodation The state of the room backed that up with dust on the bed head and wardrobe, side tables had not even been wiped and had sticky cup marks, dust around all of the skirts, carpet had not been vacuumed, dirty walls. Tho blind was broken and dirty. Luckily the sheets seemed to have been changed or else I would have been requesting my money back and staying somewhere else. I did not expect an upmarket hotel room, but clean should be a standard expectation. i will say that the staff were friendly and accommodating.

Hi Michelle, Thank you for taking the time to share your feedback regarding your stay at Ibis Sydney Olympic Park. We're sorry to hear that the cleanliness of your room did not meet your expectations. We strive to uphold high standards of cleanliness, and we will address these concerns with our housekeeping team. We appreciate your positive comments about our friendly staff and your smooth check-in and check-out experience. Your feedback is important to us, and we will work on improving for future stays. Warm regards, Bianca Tannous Assistant Manager Ibis Sydney Olympic Park

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Had trouble with check in taking longer than should due to them trying to charge over $200 more than price quoted on phone and email. Also not quick check out. Was an issue but left standing with no communication even when I asked.

Dear Eileen, Thank you for your feedback regarding your recent stay at ibis Sydney Olympic Park. We’re truly sorry to hear about the challenges you faced during check-in and check-out, as well as the cleanliness issues in your room. We understand how frustrating it can be when expectations aren’t met, and we appreciate you bringing these matters to our attention. We will address the concerns regarding communication and housekeeping with our team to ensure a smoother experience for our guests in the future. Your insights are invaluable, and we hope you’ll consider giving us another chance to provide you with a much-improved experience. Thank you again for your feedback. Best regards, Bianca Tannous Assistant Manager ibis Sydney Olympic Park

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.