Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 1,828 reviews

Best price
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Novotel Sydney Olympic Park - Image 1
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11a Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • Laundry service and valet parking available

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,828 reviews

TripAdvisor Rating  4.0/5  1,531 reviews

Price

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I can’t believe the price for the room, consisting you weren’t booked out. It was cheaper to stay at the Sheraton in the city and catch a taxi to SOPA, which is what I will do from now on.

Hi Murray, Thank you for your feedback regarding your recent stay at Novotel Sydney Olympic Park. We’re sorry to hear that the pricing and check-in/check-out experiences did not meet your expectations. Your insights are important to us, and we will certainly use them to improve. We hope you’ll consider staying with us again in the future, and we’ll strive to provide a better experience next time. Warm regards, Bianca Tannous Assistant Manager

Disappointed

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

The mini bar fridge were empty..no soft drinks or anything, even not a bottle of water. Very disappointed.

Hi Janis, Thank you for your feedback regarding your recent stay at Novotel Sydney Olympic Park. We’re sorry to hear that your experience did not meet your expectations. This is not the standard we aim to uphold, and we will address your concerns with our team. We appreciate your positive comments about your booking experience and your loyalty as a member of the Accor Live Limitless program. Your insights are invaluable, and we hope to provide a better experience on your next visit. Warm regards, Bianca Tannous Assistant Manager Novotel Sydney Olympic Park

Great stay

Customer review rating 5.0/5

Kym Families - Confirmed reviews ALL

Stayed for a concert perfect location, great hotel, clean and fantastic breakfast. I am celiac and they had separate section for gluten free and seperate toaster, with all food labeled. Was a great stay would definitely be back.

Horrible customer service

Customer review rating 0.5/5

Unhappy Families - Confirmed reviews ALL

Staff were unfriendly and unwelcoming

Hi Jessica, Thank you for taking the time to share your feedback about your recent stay at Novotel Sydney Olympic Park. I’m truly sorry to hear about your experience, particularly regarding the issues with your room not being ready upon arrival. Your comments about the check-in process and waiting times are noted, and we will address these with our team to ensure improvements are made. We want every guest to feel welcomed and valued. I hope you’ll give us another chance in the future. We are committed to making your next stay a much better experience. Warm regards, Bianca Tannous Assistant Manager

Short trip

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The experience was fairly seamless, and the staff were polite. Can i recommend that you invest in Pod coffee machines, rather than instant. It is these small elements that cap of a stay.

Hi Allan, Thank you for taking the time to provide your feedback regarding your recent stay at Novotel Sydney Olympic Park. We appreciate your insights and are glad to hear that your experience was mostly seamless and that our staff made a positive impression. We understand your concerns about the coffee options and the WiFi reliability. Your suggestion for Pod coffee machines is valuable, and we will certainly consider it as we continuously look for ways to enhance our guests' experiences. I apologize for the WiFi issues you encountered; we will investigate this matter to ensure a more stable connection for future guests. We're committed to improving our services and appreciate your feedback on the areas where we can do better. If you have any other suggestions or if there's anything else we can assist you with, please don’t hesitate to reach out. Thank you once again for your feedback, and we hope to welcome you back soon! Best regards, Bianca Tannous Assistant Manager Novotel Sydney Olympic Park

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Other web-users rate our hotel

  • 843 reviews 8.3/10 Location
  • 1,397 reviews 5.7/10 Room
  • 1,137 reviews 8.3/10 Service
  • 10 reviews 7.8/10 WiFi
  • 635 reviews 5.4/10 Comfort
  • 554 reviews 4.7/10 Cleanliness
  • 346 reviews 3.9/10 Amenities
  • 285 reviews 4.1/10 Value

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All our hotels in Sydney Olympic Park

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.