Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.3/5 1,855 reviews

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Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • Laundry service and valet parking available

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,855 reviews

TripAdvisor Rating  4.0/5  1,529 reviews

No Hot Water

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Our room had no hot water, after advising reception, they must have turned it on, however it was warm then cold in spurts, very disappointing. Also, no toilet/bathroom bin or toilet brush. Curtains were also dirty Definitely needs a revamp

Always lovely and helpful staff, great location. Room was bigger than expected.

Customer review rating 4.5/5

Em Families - Confirmed reviews ALL

Only reason couldn’t give a 10 was parking. Not the hotels fault, but we couldn’t get a park anywhere when we arrived to check in and as a result, got wedged into a 15 minute park and incurred a parking fine. This was after cruising the underground car park for 15 minutes. Almost made us late to a competitive event, but otherwise, an excellent stay.

Comfortable and quiet

Customer review rating 4.5/5

Patrick Business - Confirmed reviews ALL

Comfortable and quiet stay. Full size queen mattress. Great views of Olympic Park. Staff were excellent.

comfortable stay

Customer review rating 4.5/5

Jeena Families - Confirmed reviews ALL

We love staying at Olympic park! Novotel as great to us this weekend. Stay to watch our team play and was super comfortable, wish we could stay forever hehe.

Could have been excellent

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

On check-in was offered breakfast for a discounted price of $30. An $8 discount. Room was excellent, room service meal was excellent with the chicken Caesar salad being one of the best I’ve had. It was so fresh. The bar area is excellent and breakfast very, very good. After checkout and viewing the tax invoice realised I’d been charged $38 for breakfast. It took asking 3 times, once in person, once via phone and once via email to get confirmation of the refund. I wonder how many times this happens without people realising? My work was paying but it is still my responsibility to be prudent. My rating would have been a 9 otherwise. Disappointing end to a nice stay.

Dear Geoffrey B., Thank you for sharing your detailed feedback. We're pleased to hear that you enjoyed your room, room service, and our bar and breakfast areas. However, we apologize for the billing discrepancy regarding breakfast and the inconvenience you experienced in resolving it. We take your concerns seriously and will review our processes to prevent such issues in the future. Your vigilance is appreciated, and we aim to ensure a more seamless experience on your next visit. Best regards, Beau Frith Front Office Manager Novotel Sydney Olympic Park

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Other web-users rate our hotel

  • 836 reviews 8.2/10 Location
  • 1,378 reviews 5.7/10 Room
  • 1,154 reviews 8.6/10 Service
  • 10 reviews 7.6/10 WiFi
  • 548 reviews 5/10 Cleanliness
  • 325 reviews 4.1/10 Amenities
  • 282 reviews 3.5/10 Value
  • 267 reviews 7.4/10 Breakfast

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