Customer review rating 4.3/5 5,440 reviews
ALLSAFE approved hotel
An ALLSAFE certified hotel
Easy access from the airport and downtown
Event rooms with natural light and high-speed internet
The fitness room has the cardio & calisthenics equipment, bench & yoga mats
Fun and excitement with our escape room. Book now at http://www.room67.net
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Executive room with 1 queen-size bed and sofa
Superior room with double bed and sofa
Superior room with two separate beds and sofa
Superior room double bed and armchair
Suite with double bed and sofa, two separate rooms
Number of meeting rooms: 9
Maximum size: 270 m²
Maximum capacity: 300 people
Maximum banquet capacity: 18 people
100% genuine reviews from our guestsFind out more
Nicely located in the Industrie Quarter
Heleen Business - 31/05/2021 Confirmed reviews ALL
Location is nice. Choices for breakfast via buffet were limited. My room was not cleaned after the first night of my stay, specially during this Corona time I think this is worrying. The least I expected was my bed to be made and the garbage to be removed.
Well located , child friendly
M. Families - 17/05/2021 Confirmed reviews ALL
Staff very friendly , beds comfortable and great hotel for families and pricin.
Aaron Solo - 11/05/2021 Confirmed reviews ALL
Greay staff, great services, rooms are spacious with good facilities. Would return to this Hotel.
Staff are bad
Armand Solo - 11/05/2021 Confirmed reviews ALL
Your staff aren't attentive and rather judgemental. I have never felt unwelcomed in any accor chain of hotels apart from this one. I had to ask the receptionist upon checking in about my welcome drink and when I went to the bar to redeem my welcome drink (a glass of red wine), the lady who was behind the bar, took my welcome drink coupon and double checked it. I took umbrage to the service rendered to me by the staff at Novotel Zürich West. Never again will I return.
Very clean, nice staff, pool, a lot to do around area.
Eileen Families - 02/05/2021 Confirmed reviews ALL
Needed a night away with the kids and this hotel has a pool. Max 5 people allowed in the pool area at a time with COVID which was no issue. Restaurant was open with a limited menu but it was sufficient (burgers, pasta, asian dishes, soup and salad) they also had room service pizza and flammkuchen which we did not try. Staff was all very nice and helpful. Room and hotel were spotless. Breakfast was lacking. Just pastries, juice, coffee, fruit and pre-made and wrapped sandwiches which were delivered. Not worth the 19CHF in our opinion. They do have a coffee machine in the front that you can make a to go coffee in. In the room is a a hot water machine and tea bags/dehydrated coffee. No Netflix or option to connect your phone/apps to watch Movies which is touch with kids. So we had to watch cable TV or the iPad.
Our most recent 20 reviews
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