Description
ALLSAFE approved hotel
Hotel extras
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Hygiene and safety: our hotel is ALLSAFE certified
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Easy access from the airport and downtown
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Event hotel with natural light and high-speed internet
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Pool & gym with the latest cardio and calisthenics equipment
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Fun and excitement in 2 escape rooms
Our accommodation(s)
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Room
Executive room with 1 queen-size bed and sofa
- 4 persons
- 22 m² / 236 sq ft
- Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Room
Superior room with double bed and sofa
- 4 persons
- 22 m² / 236 sq ft
- Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Room
Superior room with two separate beds and sofa
- 4 persons
- 22 m² / 236 sq ft
- Bedding 1 x Futon(s) and 1 x Twin bed(s)
Room
Superior room double bed and armchair
- 2 persons
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
Room
Suite with double bed and sofa, two separate rooms
- 4 persons
- 34 m² / 365 sq ft
- Bedding 1 x Double bed(s)
Hotel location
Novotel Zurich City-West
Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland
GPS:47.38923, 8.51656
Access and transport
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Escher Wyss Square
Tramway
Access: 300 m / 0.19 mi 5 min walk / 1 min drive
ZURICH/ZUERICH
Railway station
Access: 2 km / 1.24 mi
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SCHIFFBAU THEATER
Opera/symphony/concert hall
Access: 100 m / 0.06 mi
ARENA FITNESS
Sports centre
Access: 200 m / 0.12 mi 5 min walk / 1 min drive
CINEMAX
Cinema district
Access: 300 m / 0.19 mi
MAAG MUSIC HALL
Opera/symphony/concert hall
Access: 500 m / 0.31 mi
ZUERICH NATIONAL MUSEUM
Museums
Access: 2 km / 1.24 mi
Grossmunster church
Historic monument
Access: 2 km / 1.25 mi
fraumunster church
Historic monument
Access: 2 km / 1.25 mi
Zurich zoo
Zoo
Access: 8 km / 5 mi
ZURICH ZOO
Botanical gardens
Access: 10 km / 6.21 mi
Baden
Casino
Access: 20 km / 12.5 mi 30 min drive
ALPAMARE PFAFFIKON
Amusement park
Access: 40 km / 24.86 mi
HOCH IBRIG
Ski area
Access: 50 km / 31.07 mi
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River
Access: 500 m / 0.31 mi 5 min walk
Lake of Zurich
Lake
Access: 5 km / 3.13 mi
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PULSE 5
Shopping centre/mall
Access: 200 m / 0.12 mi 2 min walk
Mrs. Gerold's Garden
Restaurant and cafe district
Access: 750 m / 0.47 mi 10 min walk / 2 min drive
Aubrey
Bar
Access: 1 km / 0.62 mi 1 min walk
Zurich downtown
Shopping district
Access: 2 km / 1.25 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
THE FLAVE OF ZURICH
THE FLAVE is a unique place which captures the local aromas and tastes of a city, turning them into a culinary experience for its guests.
THE FLAVE OF ZURICH
THE FLAVE OF ZURICH combines passion with regionality. For our burgers and bowls, we use local and fresh ingredients and fuse them into modern recipes with international influences.
3 breakfasts
Pool
Fitness center
InBalance by Novotel in the hotel with adjoining indoor pool
Spa
Non contractual photo
The opening hours of the pool: Monday to Friday 1 pm-11 pm, on weekends and public holidays from 6 am to 11 pm. Please inform yourself on site about any changes.
Meetings & Events
- Number of Meeting Room
- 9
- Surface of the largest room
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 18
Weddings
Non contractual photo
We will be happy to help and support you in organizing your wedding at our hotel in Zurich
Our guest reviews
Not worth it
Customer review rating 0.5/5
Anonymous Families - Confirmed reviews ALL
Dear Mr A., I want to extend my sincerest apologies for the less-than-satisfactory experience you encountered during your recent stay at our hotel. Your feedback is greatly appreciated, and I assure you that we take your comments seriously as we continuously strive to improve our services. I understand your concerns about the extended check-in times, and I want to express my regret for any inconvenience this may have caused, even after utilizing our online check-in service. This is not the level of efficiency we aim to provide, and we will be reviewing our check-in processes to enhance our service speed. Regarding the infrastructure and soundproofing issues, I apologize for the disturbance you experienced. Our team is actively working on addressing these concerns to ensure a peaceful and comfortable stay for our guests. I am deeply disappointed to hear about your breakfast experience. Our staff is expected to provide excellent service with warmth and courtesy, and I apologize if this was not the case. We will use your feedback as an opportunity to retrain our team members and ensure they meet our high service standards. As for the suite room, I apologize for any confusion and inconvenience regarding the room layout. Your feedback is valuable, and we will ensure that our room descriptions accurately reflect the accommodations offered to prevent any future misunderstandings. I understand your decision not to return, but I hope you might reconsider in the future, as we are committed to making the necessary improvements to provide a more enjoyable and satisfying stay. Your satisfaction is of utmost importance to us, and we would appreciate the chance to serve you better on a future visit. Should you wish to discuss your experience further or have any additional comments, please do not hesitate to reach out. Your insights are invaluable as we work towards delivering a superior guest experience. Warm regards, Christophe B. General Manager
Not per Accor standards

TripAdvisor rating 3.0/5
769praneethr Families - TripAdvisor review
Bad stay
Customer review rating 0.5/5
Szabolcs B. Business - Confirmed reviews ALL
Dear Mr B., I hope this message finds you well. I would like to extend our sincere apologies for the recent service hiccup you encountered during your stay at our hotel. It has come to our attention that there was a miscommunication, and we deeply regret any inconvenience this may have caused. At our hotel, we are committed to providing the highest level of service and ensuring that our guests have a comfortable and enjoyable experience. We understand the importance of clear and effective communication, and we acknowledge that we fell short in this regard during your visit. Rest assured, we take your feedback seriously and are taking immediate steps to address the issue and improve our internal communication processes. Our goal is to ensure that such situations do not recur in the future, and we appreciate your patience and understanding as we work to rectify this. We value your loyalty and would like to extend our invitation to return and experience the level of service that we are known for. Please feel free to reach out to us directly if you have any further concerns or if there is anything we can do to make amends. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back and provide you with the exceptional service you deserve. Warm regards, Christophe B. General Manager
Very bad experience on refund
Customer review rating 0.5/5
Raymond Business - Confirmed reviews ALL
Dear Mr M., I hope this message finds you well. I would like to express our sincere apologies for the situation you encountered during your recent stay at our hotel. Your feedback is incredibly valuable to us, and we genuinely regret any inconvenience or discomfort you may have experienced. In order for us to take proper action and address the issue effectively, we kindly request more details about the specific circumstances of your situation. Understanding the details will allow us to investigate and make necessary improvements to ensure that similar incidents do not occur in the future. Your comfort and satisfaction are our top priorities, and we are committed to resolving this matter to your full satisfaction. Please feel free to share more information with us at your earliest convenience, by replying to this message . We appreciate your patience and understanding as we work to rectify the situation, and we look forward to receiving your input. Once again, we apologize for any inconvenience, and we are dedicated to making things right for you. Warm regards, Christophe B. General Manager
Good stay, conveniently located, value for money (corporate rate)
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Dear BERTRAND T., We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vasileios Prousalis Front Office Manager
In partnership with TripAdvisor
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