ibis budget Dortmund West 1 star

Customer review rating (ALL Rating) 4.2/5 493 reviews

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Description

Hotel extras

  • Basic comfort at a bargain price

  • Breakfast for 11.50 EUR per person

  • Free parking

  • 24 hour vending machine with hot and cold drinks, snacks

  • Conveniently close to the highway

Our accommodation(s)

Hotel location

ibis budget Dortmund West

Provinzialstr. 92
44388 DORTMUND
Germany

GPS:51.497021, 7.325776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  493 reviews

TripAdvisor Rating  3.5/5  276 reviews

Very Good Stay Again

Customer review rating 5.0/5

Martin T. Solo - Confirmed reviews ALL

Easy check in when reception closed. Very clean basic room. Excellent breakfast and nice staff.

Well located

Customer review rating 0.5/5

Ihab A. Families - Confirmed reviews ALL

We booked a room on line and called the hotel to request a ground floor room as we are travelling with a disabled child the person answered the phone promised to leave a message for the hotel reception regarding our request. We know there is no lift service and that is why we asked for a ground floor room. We arrived at the hotel and there was no one there in reception as it was Saturday and reception was closed we checked on line and in the check in machine at the hotel unfortunately the machine gave us a first floor room and no reception and no one there. It was hard carrying my disabled child up the stairs. We had to leave his chair in the car. That was really disappointing. We allways stayed in this hotel as stop over for one night we never had any issues it’s clean and very close to the motorway . Another thing room for three people and only two pillows and two towels.

Dear Ihab A., We are very sorry that you were not satisfied with your stay at the Ibis budget Dortmund West. Unfortunately, we have not received any information that you would like a room on the ground floor. We apologize for any inconvenience this may cause. Thank you again for your comments. We hope to regain your trust on one of your next overnight stays and look forward to welcoming you back soon. With kind regards Your team from Ibis budget Dortmund West

Spider bit me on my belly

Customer review rating 2.0/5

Mohammad Solo - Confirmed reviews ALL

I arrived late in the evening, staff had gone home and I had at least 5 spider on the ceiling of my room. i managed to eliminate 3 but could not reach others. Ultimately I was bitten on my belly during the night which was painful. I simply got up at 6am, had my breakfast at 6.35 and left.

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Ibis budget Dortmund West

Very Good Stay Again

Customer review rating 4.5/5

Martin T. Solo - Confirmed reviews ALL

I This was my second visit. It's a nice basic holtel with comfortable bed in a quiet area just 10 minutes walk from the S Bahn. Very nice breakfast kept topped up by the manageress. The only other thing that is lacking is a set of drawers. Apart from that good value and I will return.

Dear MARTIN T., We very much appreciate your comments regarding your stay at the ibis budget Dortmund West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Ibis budget Dortmund West

Customer review rating 3.5/5

Guillermo Solo - Confirmed reviews ALL

It's not easy to find the hotel, it's in the back of a car cleaning business, perhaps something could be signposted. The room needed some cleaning.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis budget Dortmund West

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Other web-users rate our hotel

  • 200 reviews 8.9/10 Location
  • 356 reviews 5.7/10 Room
  • 324 reviews 8.4/10 Service
  • 10 reviews 7.4/10 WiFi
  • 222 reviews 6.2/10 Cleanliness
  • 206 reviews 7.4/10 Breakfast
  • 180 reviews 4.1/10 Comfort
  • 50 reviews 1.3/10 Amenities

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