ibis budget Berlin Genshagen 1 star

The service staff was very kind, the breakfast very poor, I would never choose this hotel again , BB Hotel across the yard for the equivalent price is many times better!!!

Ok.

Gut

As all Ibis Budget hotels this one was great stop in our long journey. Compact room but you got everything you need to recover. Basic breakfast but very tasty and fresh. Helpfull staff and good car park with plenty of space.

Good localization, clean room, convenient for stopping over night

Gut

A room with comfy beds, clean sheets and relatively quiet surroundings. Amazing how you can avoid the noise from the A10 if you keep the windows shut. We have stayed in Genshagen a couple of times. I'm convinced we will choose Genshagen again. I loved the "polished" hard-boiled eggs on the break-fast table. In all: value for money.

Gut

I always take this one (in Genshagen), i'm traveling with the dogs and there is no probleme for the hotel. Also the hotel is clea and very nice people in the reception, helpful and smiling

Very loud and drunk guests of yours woke us at 2am today, Screems and door banging to the morning, My room was allocated at smoking side of the hotel, Take this as complain and refund or offer a room on my way back to uk We usualy staying at Jabbeke ibis budget, Thz Pn

I payed twice for a night,

alles gut

check in with the automatical machine, fast and without any problem. all good.

Squeezed, just that bit too much.

It was not the first time we were staying in this hotel so I guess it means that +/- we are satisfied with it, but there are some issues I would mention in order to improve your services. Mainly it is about the rooms itself - they need to be refreshed a lot. For example this time the toilet was very smelly and on the wall there were dead mosquito (not fresh killed). The other thing - in the room there was smoke detector at the ceiling but it was covered with plastic what is not acceptable for the security of guests. And the last one - when someone had booked the room with special note that he/she prefer room in the first floor, it would be highly recommended from your staff to clarify with the client through the e-mail before he/she came that your hotel actually have ground floor so to make sure if client still want the first floor or actually a ground floor. But otherwise everything was very good, as always so thank you very much!