ibis budget Liège 1 star

With budget you expect not much luxury, but the matras was really really bad, dirty and so soft I was lying on the wooden plank directly which was extremely unconfertable. No plates at breakfast really? We will never return again seen the bad night we had in room 206

Great geographic location close to our route

Good Price / Quality relationship. Recommended

Rude and insulting attitude towards clients, unacceptable behaviour, shouting. If it was only addressed to me, I would think it was a bad day, but during my whole stay, the peraonnel were shouting and threatening all the guests.

Good en confortable room for one night.

expensive for what it is , not friendly,

Personnel cordial

With heavy heart, I have to stay my stay in Ibis Budget Liege on 14/9/19 to 15/9/19 the worst ever. I’ve stayed in Ibis Luxembourg but it was quite pleasant. 1. Please please, do teach or give the front desk staffs some lesson or training for manner on how to talk to customer. I asked if it was possible to borrow a cup (not a plastic cup) and she began yelling saying that she doesn’t have enough cup. I just want to borrow ONE! The night shift staff, when I asked if it’s possible to have the rooms next to each other, he said he doesn’t have control (with high note). And when he said something and I asked ‘pardon, what was it?’ He gave another high note. I mean, was it really necessary?? I’m just a customer who wants to check in. 2. I’ve never experience in my whole life, I have to put my own bedsheet when staying in a hotel! NEVER!! Even in airbnb, they put up the sheet for us as guest! 3. I know we booked a 1 star hotel. Not expecting any 5 stars facilities, but some decency and politeness would be great. Truly, I’m deeply disappointed with the service of the hotel. It’s a well-known brand but this is the lowest quality you could expect from a hotel. Best regards, Putri P.

The hotel was as Ii expected for the price range paid. The staff were all very pleasant. The room was clean and as comfortable as you would expect. We did not have breakfast but from what I could see it was a good continental offering. The Hotel is set in quite a remote location and there is nothing to do of an evening in walking distance apart from the local Mcdonalds. It would have been good if there was at least one english TV channel available but I understand that I am a guest in this country and as I don't speak French it would be wrong of me to have the lack of an English TV channel as a complaint. We definitely needed the hire car for our trip based at this hotel. In all I would say We were happy with our stay.

Room was small and hot with no aircon but clean. There was a distinct smell of cigarette smoking despite the no smoking sign. Reception was helpful but put us on the second floor in the farthest room. Although I had checked in and thought I had paid I was required to pay at the hotel as well. Overall a one night stay close to the auto route but not a hotel we would choose again.

very good and pleasant

I stayed with my 6 years old daughter and our German Shepherd dog after a long day driving from the UK. The room was compact but nicely equipped and clean. Free carpark and perfect location from the motorway. Breakfast was really good. Only 2 negative spot butnone of major issue: we had our room on level 3 with no lift... however staircase was wide and suitable to walk with little one and dog too. And the other problem I experienced was that in our room the free wifi could not connected but in the breakfast bar worked perfectly. Will recommend to everyone this place who travels on a reasonable low budget but don't wish to compromise on comfort and location.

Online check in didn't work, when we showed up nothing had been registered. Check in took about 20 minuts as there was a couple in front of us. No so fun after 7 hours in a car on a hot and humid day

The rooms were extremely hot The car park was used by the locals using it as a car rally unroll 2am the floodlights didn't persuade them both to the security gates were not operating the floodlights kit up the rooms

We arrived at hotel and the temperature in our room was so hot it made us feel ill. No aircon in a hotel should be required. We had to keep window open all night and it ruined the holiday. As you walked up to room level the heat hit us. We will never stay in an ibis budget hotel again. Staff seemed uninterested in anything asked. Extremely poor service