ibis budget Liège 1 star

Cigarette smoke everywhere.

With budget you expect not much luxury, but the matras was really really bad, dirty and so soft I was lying on the wooden plank directly which was extremely unconfertable. No plates at breakfast really? We will never return again seen the bad night we had in room 206

Great geographic location close to our route

Good Price / Quality relationship. Recommended

Rude and insulting attitude towards clients, unacceptable behaviour, shouting. If it was only addressed to me, I would think it was a bad day, but during my whole stay, the peraonnel were shouting and threatening all the guests.

Good en confortable room for one night.

expensive for what it is , not friendly,

Personnel cordial

With heavy heart, I have to stay my stay in Ibis Budget Liege on 14/9/19 to 15/9/19 the worst ever. I’ve stayed in Ibis Luxembourg but it was quite pleasant. 1. Please please, do teach or give the front desk staffs some lesson or training for manner on how to talk to customer. I asked if it was possible to borrow a cup (not a plastic cup) and she began yelling saying that she doesn’t have enough cup. I just want to borrow ONE! The night shift staff, when I asked if it’s possible to have the rooms next to each other, he said he doesn’t have control (with high note). And when he said something and I asked ‘pardon, what was it?’ He gave another high note. I mean, was it really necessary?? I’m just a customer who wants to check in. 2. I’ve never experience in my whole life, I have to put my own bedsheet when staying in a hotel! NEVER!! Even in airbnb, they put up the sheet for us as guest! 3. I know we booked a 1 star hotel. Not expecting any 5 stars facilities, but some decency and politeness would be great. Truly, I’m deeply disappointed with the service of the hotel. It’s a well-known brand but this is the lowest quality you could expect from a hotel. Best regards, Putri P.

The hotel was as Ii expected for the price range paid. The staff were all very pleasant. The room was clean and as comfortable as you would expect. We did not have breakfast but from what I could see it was a good continental offering. The Hotel is set in quite a remote location and there is nothing to do of an evening in walking distance apart from the local Mcdonalds. It would have been good if there was at least one english TV channel available but I understand that I am a guest in this country and as I don't speak French it would be wrong of me to have the lack of an English TV channel as a complaint. We definitely needed the hire car for our trip based at this hotel. In all I would say We were happy with our stay.

Room was small and hot with no aircon but clean. There was a distinct smell of cigarette smoking despite the no smoking sign. Reception was helpful but put us on the second floor in the farthest room. Although I had checked in and thought I had paid I was required to pay at the hotel as well. Overall a one night stay close to the auto route but not a hotel we would choose again.

Hotel was upto usual IBIS Budget standards with nice rooms. A slight minus was the receptionist messing up the room numbers a bit, giving me a room that wasn't cleaned yet. But even before I got to say anything in the reception, he had already noticed his own fault, and corrected it straight away. But that is what happens, when somebody check out late and the cleaning staff have already done their tour.

Good size room and bathroom. Very disappointed that there was no Air Conditioning. Friendly staff, good size car park. Not enough towels or big enough. Confitable bed. Food warming facility (I.e. microwave) did not work.

Everything average, nice personal - quickly helped with missing slipcover. But - too much smokers and rooms for smokers!! Could not normally sleep and all the clothes smelled as a smoker clothes. Bad air. I did not found option to choose non smoker room while booking online on ibis.com. So there were no free non-smoker rooms. But, anyway, the corridor smelled of cigarette smoke, next to the non - smoker rooms...

Unfortunately we didn't feel quite welcome here. No good evening, no good morning whatsoever from any of the staff, unless you address them directly you rather have the impression that you are being ignored. The dirty toilet wasn't very welcoming neither, so it was a good thing for us we only came to stay here for one night. At least there was a good Wifi connection.