ibis budget Liège 1 star

in fact my experience was not the best, the room was very noise, every time the guests next door or the floor above, flushes the toilet, was an enormous noise trough our room. in top of that, I book the room and try to pay with my points, and the reception desk, did not say in a nice way that was not possible, according to her, "it was obvious, that was not possible" in case ACCOR really want to improve the services, they should make very clear on the pages of the hotel, that is not possible to pay using points, and if you want to call me feel free!

Overall it was fine - easy, friendly check in. basic room, but bed was comfortable and the shower was good. It was just an overnight stop on the way back to Calais and therefore was perfectly adequate for our needs. Room smelled of smoke however, and the lack of a bath mat meant that the floor got very wet after having a shower. Had to use towel to wipe it up which isn't the ideal use of the towel!

Cigarette smoke everywhere.

With budget you expect not much luxury, but the matras was really really bad, dirty and so soft I was lying on the wooden plank directly which was extremely unconfertable. No plates at breakfast really? We will never return again seen the bad night we had in room 206

Great geographic location close to our route

Good Price / Quality relationship. Recommended

Rude and insulting attitude towards clients, unacceptable behaviour, shouting. If it was only addressed to me, I would think it was a bad day, but during my whole stay, the peraonnel were shouting and threatening all the guests.

Good en confortable room for one night.

expensive for what it is , not friendly,

Personnel cordial

Hotel was upto usual IBIS Budget standards with nice rooms. A slight minus was the receptionist messing up the room numbers a bit, giving me a room that wasn't cleaned yet. But even before I got to say anything in the reception, he had already noticed his own fault, and corrected it straight away. But that is what happens, when somebody check out late and the cleaning staff have already done their tour.

Good size room and bathroom. Very disappointed that there was no Air Conditioning. Friendly staff, good size car park. Not enough towels or big enough. Confitable bed. Food warming facility (I.e. microwave) did not work.

Everything average, nice personal - quickly helped with missing slipcover. But - too much smokers and rooms for smokers!! Could not normally sleep and all the clothes smelled as a smoker clothes. Bad air. I did not found option to choose non smoker room while booking online on ibis.com. So there were no free non-smoker rooms. But, anyway, the corridor smelled of cigarette smoke, next to the non - smoker rooms...

Unfortunately we didn't feel quite welcome here. No good evening, no good morning whatsoever from any of the staff, unless you address them directly you rather have the impression that you are being ignored. The dirty toilet wasn't very welcoming neither, so it was a good thing for us we only came to stay here for one night. At least there was a good Wifi connection.

Perfect stay in a nice hotel, very clean room, friendly personel. Good parking in front of the hotel. Big shoppingmall nearby. Bed was comfortable and also our daugther could sleep very good in her own bed. Very recomendable to stay a few days. Close to the highway, and not the least price is very affordable.