ibis budget Caen Mondeville

ibis budget Caen Mondeville 2 stars

Customer review rating (ALL Rating) 4.2/5 499 reviews

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Hotel extras

  • 24 hour reception

  • Free parking

  • Many restaurants within walking distance

  • Fast access to the A13 highway

  • Buffet breakfast.

Hotel location

ibis budget Caen Mondeville

1 Rue Jacquard, Rue Joseph Jacquard, RN 13
14120 MONDEVILLE
France

GPS:49.161965, -0.300558

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Hotel services

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In summary
On site
  • Wi-Fi

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  499 reviews

TripAdvisor Rating  3.5/5  359 reviews

Review

Customer review rating 3.5/5

Review Families - Confirmed reviews ALL

Overall our stay was fine, staff were friendly and helpful, room was clean, location was fine but a bit noisy due to the flow of traffic (Better soundproof insulation would help), but the major letdown was the bed as the bed was very uncomfortable. As a guest in a Hotel you would expect comfortable beds as it is the main reason that you are going in a Hotel. Just wondering if Management tried to stay overnight and most importantly find the comfort of the Bed???!!!...

Bonjour FRANCIS D., Thank you for taking the time to tell us about your experience at the ibis budget Caen Mondeville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noelia, the desk

Clkean, friendly good breakfast

Customer review rating 4.0/5

Peter Solo - Confirmed reviews ALL

Simple one night stay on long trip. Room is simple but clean. Hot shower. Nice breakfast for the money. Friendly helpful staff at 11pm!

Dear PETER C., We very much appreciate your comments regarding your stay at the ibis budget Caen Mondeville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Noelia, the desk ;)

Attentive reception.

Customer review rating 5.0/5

Martyn B. Couples - Confirmed reviews ALL

Well located with a well run house

Dear mister B., Thank you for your opinion and the compliments addressed to our employees who knew how to make your stay with us as pleasant and satisfying as possible. We will then be sure to pass it on. Hoping that during next stay,it will be just pleasant as this one.Please accept our best regards. Marie,the reception

Good stay

Customer review rating 4.0/5

Harry H. Couples - Confirmed reviews ALL

An extremely pleasant and helpful feme receptionist ensured we had a very good stay

Overall poor experience

Customer review rating 1.5/5

David Families - Confirmed reviews ALL

Overnight stop over before/after catching the ferry to/from Caen. Hotel room door wouldn’t lock from inside as faulty. No replacement rooms available but was assured that no one could access room from outside without code. Didn’t fill me with confidence given that I had all my expensive camera gear, passports and money in room when sleeping. No hot water for shower at 5.30 am. Shower head fixture in shower was also broken so had to hold shower over my head. Stayed in ibis hotels before and this was poor by comparison. Such a shame as needed a safe place with a hot shower for 8 hours sleep. Also accessed the property from a side door which was actually meant to be locked (and wasn’t) rather than the main entrance so security felt lapse. Breakfast was however of a good quality and the breakfast area was smart.

Dear DAVID G., Thank you for taking the time to tell us about your experience at the ibis budget Caen Mondeville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie,The reception

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Other web-users rate our hotel

  • 116 reviews 8.6/10 Location
  • 292 reviews 5.2/10 Room
  • 333 reviews 9.4/10 Service
  • 145 reviews 8/10 Breakfast
  • 145 reviews 6/10 Cleanliness
  • 35 reviews 3.1/10 Vibe
  • 22 reviews 2.3/10 Amenities

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