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ibis budget Valenciennes 0 star

Customer review rating 3.9/5 1,104 reviews
ibis budget Valenciennes
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Valenciennes

Rue du Maugré
ZI N° 2 Prouvy Rouvignies
59121
prouvy
france

Tel: +33892683119

Fax: (+33)3/27210820

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LILLE LESQUIN At 40km / 25 miles

  • By car

    A2 At 0km / 0 miles

  • By car

    DE BRUXELLES A2 SORTIE 20 At 0km / 0 miles

  • By car

    DE PARIS A2 SORTIE 19 At 0km / 0 miles

  • By train

    VALENCIENNES At 8km / 4 miles

GPS :50.336648, 3.456788

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room

Family Room

  • Max. number of persons: 4
  • Wireless internet in your room

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room

Our guest reviews for
ibis budget Valenciennes

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,104 reviews

tripadvisor

TripAdvisor Rating 3.5/5

245 reviews

To spend a night on the way to the destination

Customer review rating 3.9/5

Eetu Families - 27/10/2019 Confirmed reviews ALL

Typical Ibis budget hotel, quiet and well connected. Breakfast right for the price

Dear EDORTA L., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Budget hotel ok for money

Customer review rating 3.9/5

Steve J. Couples - 10/10/2019 Confirmed reviews ALL

Room was good in size, stunk of cigarette smoke and bathroom was dated.

Dear STEVE j., Thank you for taking the time to tell us about your experience at the ibis budget Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very Good

Customer review rating 3.9/5

Anonymous Couples - 06/10/2019 Confirmed reviews ALL

Fine I already did a survey

Dear ROGER H., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Old road motel, unfit for IBIS chain

Customer review rating 3.9/5

Martin W. Families - 07/08/2019 Confirmed reviews ALL

Surprised to see an IBIS hotel in such bad conditions. At checkin they wanted more money than on the website. We got a room with a child bed, that our 3 year old child could not use, according to safety sign. There was no personal to talk to in the evening.

Dear MARTIN W., Thank you for taking the time to tell us about your experience at the ibis budget Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Value for money. No more, no less

Customer review rating 3.9/5

Mikael, D. Families - 13/07/2019 Confirmed reviews ALL

Good check-in, friendly staff, reasonable breakfast for the price,

Dear MIKAEL F., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

okay

Customer review rating 3.9/5

Cal Families - 25/06/2019 Confirmed reviews ALL

the hotel doesn't look nice from outside when you arrive bit of a shock ! nice design but poorly look. a fresh paint and some colors will work i booked a triple room but was put in double went back to reception and then found out that triple was available so then got triple. courtyard is nice but also not well kept: when we went into garden we first had to go through so nettle plants. eur 105 for room is not so budget is it ?

Dear CAROLINE Y., Thank you for taking the time to tell us about your experience at the ibis budget Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent room,quiet and clean. Excellent value for money.

Customer review rating 3.9/5

J T. Couples - 24/06/2019 Confirmed reviews ALL

Motel style rooms,parking outside the door. Everything you need in a budget room.

Dear JOHN t., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect - loved the garden - though missing aircon

Customer review rating 3.9/5

Helen Families - 24/06/2019 Confirmed reviews ALL

It was perfect - we all had our own bed and we absolutely loved the little garden . The only complaint I would make was that it was very hot in the evening and we struggled to sleep . Aircon would have been useful

Dear HELEN S., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room and facilities not as pictured with no reception facility to complain to for the duration of the stay and overcharged on credit card

Customer review rating 3.9/5

Mrs J. B. Couples - 17/06/2019 Confirmed reviews ALL

Appalling experience, my first Ibis stay and I will never stay again. the accommodation, facilities and area of the hotel were extremely poor and did not reflect the images on your website. There was no reception service for the duration of our stay juts a number for emergencies, so we had no opportunity to express our disappointment to possible change our room and sort out the overcharge on our account.

Dear JACQUELINE b., Thank you for taking the time to tell us about your experience at the ibis budget Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Decent experience, reasonable price

Customer review rating 3.9/5

Aurelien Business - 12/04/2019 Confirmed reviews ALL

The room is big enough, pretty quiet, only the breakfast room is not spacious enough with uncomfortable stools.

Dear AURELIEN M., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Hotel for a short break

Customer review rating 3.9/5

Dany Friends - 31/03/2019 Confirmed reviews ALL

All good, room clean. Happy with everything. Will stay again next week coming back the same way.

Dear DANIEL G., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Smoke

Customer review rating 3.9/5

Andy Business - 05/12/2018 Confirmed reviews ALL

Usually stay in the Novotel next door but was fully booked this time. I’ve no problem with the budget facilities, however there was a heavy smell of smoke in the room, cigarette burns in the floor, large stains on the wall, the bathroom was below an acceptable standard and there was a glass full of smoked cigarette stubs on the outside window sill.

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the ibis budget Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

Ian D. Couples - 14/11/2018 Confirmed reviews ALL

Good but noticed a failure to keep breakfast items stocked.

Dear IAN D., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.9/5

Anonymous Couples - 05/08/2018 Confirmed reviews ALL

Hotel is a bit run down. No air conditioning but nice garden

Dear JORGEN SKOV J., Thank you for taking the time to tell us about your experience at the ibis budget Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Classical Stop over

Customer review rating 3.9/5

Dirk Business - 02/08/2018 Confirmed reviews ALL

Functional, nur Clean ans space. At least withnall facilities including Campari, Really in Front of tue door. Motels Style

Dear DIRK B., We very much appreciate your comments regarding your stay at the ibis budget Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dark and noisy

Customer review rating 3.9/5

Bettina D. Families - 16/05/2018 Confirmed reviews ALL

We came late at night. There was no paper left in the printer, and we couldn't write the code for the room. A stranger followed us and begged for money. Later in the night the neighbors to one side were very loud. And the neighbors to the other side were hammering on the walls. A car drove slowly by a couple of times. It was not a place I will come back to as a single woman. But in the morning we met the staff at the buffet and the young man who was working, was very kind.

Dear BETTINA D., Thank you for taking the time to tell us about your experience at the ibis budget Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

V. Families - 17/04/2018 Confirmed reviews ALL

Nul

Madame/Monsieur V., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Valenciennes. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

simple, affordable, no fuss or thrills

Customer review rating 3.9/5

Andy Solo - 17/04/2018 Confirmed reviews ALL

a comfortable night at a good rate

Pleasant

Customer review rating 3.9/5

Van G. Friends - 16/04/2018 Confirmed reviews ALL

Stay was all good, breakfast was good, but the room smelt of smoke.

Friendly helpful staff & good coffee at breakfast.

Customer review rating 3.9/5

Gjh Families - 10/04/2018 Confirmed reviews ALL

Easily accessible & clean room.

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