ibis budget Strasbourg Palais des Congrès 2 gwiazdki

The room size was o.k., but qualiy really low. In the room, there was mould in the corners and in the shower the holder for the sprinkler head was broken. The air conditioning was quite noisy and there was no real chair, only a stool. The bed did not have a good mattress and no slat base. I remembered ibis budget as the cheap chain of ibis, however this experience was rather youth hostel like quality instead of a budget hotel.

Wyjątkowy przyjazny i pomocny recepcjonista. Wszelkie sprawy załatwiane natychmiast.

Ciężka praca w spokojnym otoczeniu (mieście).

It took half an hour for us to prove that we had reservation! They did not have any record that shows the reservation. The staff did not speak English efficiently and they werenot warm and welcoming at all. The room was not clean and comfortable enough.

We wanted to stay just one night to visit the Christmas Market. This hotel was ideal. Obviously it is a budget hotel so all you get is a bed and a basic shower and toilet,no frills at all.. But it is ideally located to visit the town centre as a tram stop is just across the road. Secure but small car park,but it still had spaces later in the night. By checking in online you get your room code sent to you so you can go straight to your room.

W pokoju dla 4 osób były tylko 3 komplety pościeli. Główne światło w pokoju nie działało. Uchwyt do słuchawki prysznica był niesprawny. Obsługa na recepcji nie potrafiła języka angielskiego w stopniu co najmniej podstawowym przez co nie możliwe było nawet zgłoszenie że czegoś nie ma lub nie działa.

Spokój i podróż. .

The stuff un polite! The room wasn't cleaned 4days with excuse that 1 missing 1sick! Me as a ibis business card holder made a reservation last nigh online and when I came to pay I was asked hier price and orders to cancel my reservation that I made online! When I asked whi I was told you don't like it I can refund your money and go to other hotel! The make you feel that that make you a favour that they let you stay in their hotel!

Not the hotel's fault but this was a truly terrible night's sleep as the occupants of the room 2 doors down were so noisy right through into the early hours. We'd driven 12 hours from Rome and needed some sleep! When I finally gave up tossing and turning at 1.30am, I went to get some support from Reception but there was no one to be seen. It took 10 minutes before someone finally came out of the back room and came up with me to tell my selfish neighbours to quieten down. In the morning there was also no one to be seen on Reception or in the breakfast area at 8am so we just left. Quite a contrast from Ibis @ Bresse en Bourge where we had stayed the previous week and got a very friendly farewell from the team as we left.

The room floor needs to be cleaned it was very dirty. The toilet also needed to be better cleaned. Nice staff and in my case nice localisation. Too expensive for a budget hotel even considering the season.

No hot water in January is totally unacceptable. Also turning off the individual heating in bedrooms means that guests return after a long day of meetings to cold rooms which take ages to heat. Floor and bathroom were also not clean this time. On a positive note quality of linens has improved.

I enjoyed a long weekend in Strasbourg. Going to the hotel from the downtown takes 10 minutes only with Tram B. Room is tiny but can easily accommodate a family of two parents and a child using the available two beds.

We stayed two nights in a room which was of quite adequate size and fairly convenient for touring Strasbourg, as a tram stop is right across from the hotel, and takes about 15 minutes to get to the Cathedral area

Pokój nie był dobrze posprzątany. Na podłodze były włosy, kurz i papierki. W łazience były tylko dwa ręczniki, podczas gdy nocleg był dla czterech osób. Na otrzymanie klucza do pokoju trzeba było czekać 15 min.

The hotel is pretty much up to the usual Ibis standard, perhaps a little more tear and wear than normal. It is located very close to the city tram stop - and Strasbourg centre can be reached in less than 10 minutes by tram. The hotel's parking is quite insufficient but a public parking can be found further down the road, only a few minutes walk from the hotel. We had made reservation for 6 nights and had paid up front when we arrived for all 6 nights. We shortened our stay but couldn't get a refund. In stead we were told to send a letter to the hotel with our request to be reimbursed. Time will show whether this works or not, but it seems an unneccesary twist on an otherwise simple procedure. I can add that our dog stayed with us in our room for free - and that's a nice service!