Classificação clientes Avis 3.7/5 4.537 comentários
Hotel ALLSAFE. Aprovado
Ideally located 328 yards (300 m) from the city center
Private parking and free WIFI throughout the hotel
Close to the exhibition and conference centers and the factory outlets
Rooms with new Sweet Bed linen
25 minutes from the lakes of the Orient Forest
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
Check-in a partir das 12h00
Check out até as 12h00
TRIPLE - Room with a large bed and a bunk bed
Sujeito à disponibilidade
TWIN - Room with twin beds.
Sujeito à disponibilidade
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Trivedi_05 Couples - 14/09/2019 Avaliação certificada TripAdvisor
Conveniently situated for a stay in Troyes. We have had pleasant stays there over many years, sometimes more than once a year. This time the only issue was with Toilet Seat which had come off the hinge and one nearly fell off the seat and banged ones' head when trying to use the toilet. No one came to fix it except the receptionist whom did not come with any tools! Apart from, that great. I believe we need an answer from Accord.
Good value budget hotel close to Troyes centre
JamesandSharonG Friends getaway - 04/03/2019 Avaliação certificada TripAdvisor
We use this hotel frequently as a stopover on the way to and from the Alps. It’s cheap, clean, accessible and dog friendly with free parking away from the road. It also benefits from being a short walk from the historic centre of Troyes where you can get a late meal and a drink.
Unable to cancel
evelienenstijn Family - 07/08/2018 Avaliação certificada TripAdvisor
Due to circumstances, we had to cancel our reservation. We called the hotel's number way before the cancellation deadline, but were unable to reach it. We finally stopped at a gaz station where we found a French land line phone to call the hotel. We were however 10 minutes late then and they refused to cancel, charging us for the night. Later we found out that the number is unreachable for non-French numbers. How should we call them if they use such a number? The ibis website to report complaints is also broken for the last week due to 'technical issues'.
Jim N Couples - 24/07/2018 Avaliação certificada TripAdvisor
clean, comfortable and good value. Hotel basic but well kept and clean. On line check-in and keyless room entry makes it all vary slick and simple. Good value all round and good breakfast available. Well placed for town centre and restaurants with off road parking. Recommended.
Hot rooms and argumentative receptionist
SoniaWreviews Family - 07/06/2018 Avaliação certificada TripAdvisor
Firstly it was hard to find parking as it's not sign posted, it's before the hotel situated on a very busy high street. So we had to drive around couple of times. Receptionist was arguing that we didn't pay the room yet not the breakfast for children which was not included. She didn't even welcome us to the hotel. Only lifted her head with a sour face once we said Hello. Rooms had no air-conditioning, street was busy with cars till 3am! as we had a street side room. At least breakfast was nice, but we came in at the end of May and some reviews said it gets very busy during holidays. Definitely one hotel to avoid due to the air-conditioning.
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