ibis budget Dunkerque Grande Synthe 1 star

Name: ibis budget Dunkerque Grande Synthe
Address: GRANDE SYNTHE, 59760, FRANCE
Telephone: (+33)8/92683163
Rating: 3.9

Customer review rating 3.9/5 1,196 reviews

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+ 8 Services

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ibis budget Dunkerque Grande Synthe

Smart choice economy hotel, open to everyday adventurers

The ibis budget Dunkirk (formerly an Etap Hotel) is an economy hotel located next to the Etoile business park, 1.2 miles (2 km) from a shopping center, just 3.1 miles (5 km) from the sea and the Olympic swimming pool, and 9.3 miles (15 km) from the Ferry terminal for crossings to the UK. Enjoy comfortable rooms at affordable rates, free WIFI and the benefits of a delicious unlimited breakfast buffet at a great price.

Hotel extras

Free secure parking
Free WiFi on all of the hotel premises
Television in the room
Breakfast from 6:30 during the week
Three person rooms available

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
Parking
- Private outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility - Contact the hotel
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel

Breakfast
Snack & beverage machine

Hotel location

ibis budget Dunkerque Grande Synthe

Rue de la Porte de Lille
ZAC de Courghain
59760
grande synthe
france

Tel: +33892683163

Fax: (+33)3/28218004

Contact email

Check-in from 12h00

Check out up to 12h00

DK BUS : C1 sortie arrét galilée

By plane
LILLE At 85km / 52.82 miles
By car
N1 par A16 sortie 56 At 0km / 0 miles

GPS :51.007301, 2.310909

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

Max. number of persons: 3
Area: From 11 m² / 118 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
Business Desk
Bathroom products

DOUBLE - Room with a large bed for 2 people

Max. number of persons: 2
Area: From 11 m² / 118 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room

Rooms

Very basic

B A. Business - 06/02/2020 Confirmed reviews ALL

I booked this as hotel accommodation as it is a challenge to get rooms at times due to availability in Dunkirk. This is a very basic hotel but it delivers what it says on the tin, a bit out of the way from restaurants, shops but just off the motorway. Breakfast is very basic. Perhaps its worth investing in some decent mattresses.

Dear BJORN HELGE A., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Jp Couples - 27/01/2020 Confirmed reviews ALL

overnight stay in budget hotel

Dear JUNE H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

1 star for 1 star

Long D. T. Families - 12/01/2020 Confirmed reviews ALL

Great location (very close to Eurotunnel and ferry), great parking, professional and friendly staff. I know it was only a budget one star hotel but I would expect at least my hotel room to be clean. The bed was the only clean thing in the room area. The floor in the room looked dirty and there was an awful smell that even after the window being opened for a long time could not be removed. I don't really know what it was but it smelt like a stale vomit that was not properly cleaned from the floor. The bathroom was tiny but fairly clean. The shower was a total disaster - a weird angle and no shower screen or curtain and water ended up all over the bathroom floor. After 15.5 hours of driving I checked in just before 21:00 and after the issues were identified there was no staff at the front desk to raise those. I was also extremely tired and only had a short sleep before I carried on with my journey. I did not really sleep as I could not fall asleep with that smell and when I dozed off I kept waking up - I left way earlier than I would have wanted. I was relieved to leave that room in the morning to escape from that smell. I'd not be able to spend another night there.

Dear ALEKSANDRA K., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Basic but clean. ideal

John Couples - 26/12/2019 Confirmed reviews ALL

Great location not far from the motorway. Rooms are basic but nice and clean just how it's expected. Breakfast is very good

Dear JOHN L., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good budget overnight stay

Jp Couples - 11/12/2019 Confirmed reviews ALL

Comfortable overnight stay

Probably One Of The Worst Ibis Hotels I've Ever Stayed In

paul6402 Couples - 09/12/2019 TripAdvisor review

This was Probably One Of The Worst Ibis Hotels I've Ever Stayed In and I've stayed in lots. This place was dark and dingy with narrow staircases, inadequate bathrooms, uncomfortable beds and ancient decor. I've stayed in many F1 hotels that are better than this.

Dear Customer, Thank you for your remarks, but we were at your disposal to discuss it. cordially

Martin Families - 17/11/2019 Confirmed reviews ALL

An uninspired stay.

Dear MARTIN I., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overnight stay

Jane Families - 23/10/2019 Confirmed reviews ALL

The hotel was well equipped and breakfast was good. It would have been good to have extra pillows though. Also the coffee machine in the foyer is a good idea although couldn't find anything without sugar. Overall the hotel location and price very pleasing

Dear JANE B., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Basic but all we needed.

Michael H. Couples - 23/10/2019 Confirmed reviews ALL

We stayed overnight prior to our ferry crossing. Check in was straight forward, the room was clean and basic, as was the tiny en suite. Towels provided. Free parking is a huge bonus. Only negatives are there was a smell of cigarette smoke on stairs and landing. Drinks machine dispenses half full cups of coffee or chocolate.

Dear MICHAEL H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great as always

Joanne D. Couples - 14/10/2019 Confirmed reviews ALL

Stayed here overnight Saturday and great as always. Ground floor room clean and tidy comfy bed. Great breakfast Sunday morning what more can you ask c

Dear JOANNE D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Much as you'd expect from a budget hotel, no frills

Anonymous Families - 10/10/2019 Confirmed reviews ALL

It was okay, but it would have been good to have two pillows as they were quite small. When we arrived, it was all locked up, but we managed to get through by following another car. We were able to complete the online checkin quite easily.

Adequate but Noisy.

Martin Couples - 07/10/2019 Confirmed reviews ALL

As a budget hotel it is popular with tradesmen away from home. That's fine but it was noisy with residents coming back from the pub, talking loudly and playing music at 1 am. Still managed to get the ferry though.

Dear MARTIN D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 07/10/2019 Confirmed reviews ALL

Room was quite good including shower and toilet. Clean an in good order. Breakfast wasd not very good. Appeared to only offer croissants, sliced Brioche neither of which I particularly like, and small pieces of sliced bagette, and honey and jam,. Did not appear to offer sliced meat, sliced cheese etc. The IBIS hotels I stay use in Germany all offer rolls and sliced (normal) bread and sliced meats cheese jams joghurt and sometimes boiled eggs. I know places and people differ but I was disappointed with the breakfast offered.

Good place to stay to catch the ferry home

Anthony W. B. F. Couples - 06/10/2019 Confirmed reviews ALL

The hotel is minutes away from the Dunkirk ferry port a hotel is clean staff friendly and not far away from the shopping centre where there are good places to eat

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing

Anonymous Solo - 02/10/2019 Confirmed reviews ALL

After a long drive a quiet, relaxing, un-fussy hotel is what's required.

Dear ROGER A., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ideal for an overnight stay

Andy D. Business - 24/09/2019 Confirmed reviews ALL

Comfortable and ideal for an overnight before catching a ferry.

Dear ANDREW D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibis Budget Grande Synthe

NevillR1 Family - 22/09/2019 TripAdvisor review

Comfortable and convenient for ferry crossing back to Dover and to centre of Dunkerque for restaurants and supermarket.. Lack of a lift to the first floor made it difficult to bring luggage to room.for elderly guests.

Dear customer, indeed there is no assessor and it's a shame, but do not hesitate to ask us for a room on the ground floor at the next reservation. very cordially

Inexpensive short stay hotel adequate for our purpose

W. Couples - 17/09/2019 Confirmed reviews ALL

Have previous experience of Ibis budget so our expectations were met.

Dear LAWRENCE W., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We enjoyed are stay

William T. Couples - 13/09/2019 Confirmed reviews ALL

We booked our stay on line but checked in personally at the reception desk and we were very pleased with the way all the information we needed for our stay was given to us.

Dear WILLIAM T., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean, friendly and helpful staff.

Rita E. Couples - 02/09/2019 Confirmed reviews ALL

I am always extremely satisfied with ibis/accor when we need to break a journey. It is fantastic value for a clean and well organised hotel stay. The staff is friendly, absolutely nothing to complain.

Dear RITA E., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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