Common areas need attention, as a little shabby but the rooms are comfortable and clean.

Pillows were very thin. Because of this it was an uncomfortable sleep

Location for my job - OK Accesibility - OK Cleannes - OK Bathroom- complet plastic bathroom, but you know this. Wrong dessign of the bath, the water instead to remain in shower " cabin" was spread everywhere on the floor The room is very small. This is not for 2 persons. Maybe for 1 person but to have in a single bed. There is not place and space to open the baggages. Breakfast- do you call this a breakfast? cofee, a very small croisant filledup with air, some bread, butter and chemical jam of fruits. Sure yogurt, milk and cereals. The parking is OK, but in the last day, when I ask if I can let the car in parking for few hours, because I intend to visit the city by walking, the lady from reception told me that I have to move the car out, till 11 a.m.☹ I thout to visit the city untill 12:30 p.m. and then to go to the airport but I have decided to leave the hotel at 9 a.m. At other hotels they kept the baggage into a special room after check out, not only the car in the parking place. Be flexible if you want that customers to came back at your hotel. I can understand the room, the bath room, the breakfast, because is a budget hotel. But to have a budget mind flexibility I cannot understand. Comparing with Ibis Budget Preston, for Preston 9, for this from Dankirk 5. If I will comeback at this? Sure not.

Beds are not that good ...

Adequate. Having come from the Reims Ibis Budget hotel, I suggest the Grande Synthe management pay a visit and improve their game.

We use Accor regularly and chose this for its position but we’re bitterly disappointed on arrival. 1. My sat NAV took us round the houses using the exact information given for this hotel. 2 the “hotel” is more akin to a backpackers hostel. Dated, jaded and dirty. Unreliable hot water, no chair, ok bed. It may be budget but I would not stay again.

We arrived later than expected, after 23.00 hours. Accessed our room successfully. We had a clean comfortable bed. The room was very Spartan though. We were hungry and thirsty, having been on the road for over seven hours. We had no suitable coins for the vending machines because almost all our purchases had been card payments. There were not even plastic beakers in the room for us to have a drink of water. In these times of Covid, when extra attention is supposed to be paid to the cleaning of the rooms, it was extremely disappointing to find there was faecal matter on the underside rim of the toilet seat. We could not report the problem because it was so late and there were no staff on duty. The shower was good but it was difficult to access the shower gel. The dispensing nozzle was facing the wall. Breakfast was ok. Plenty of hot milk and coffee. The usual assortment of breads, croissants, cereals, yogurts etc. but not really catering for anyone on a diabetic, sugar free diet, as we are. No pate or meat to go on the bread. Only jams, Nutella and honey. There were some cheeses, so we settled for them. We have used this budget hotel several times previously and expect to do so again at some future date but we seriously hope the standard of cleaning will have improved by then.

Good, straight forward immaculately clean accommodation to get your head down for a night. I liked being able access it very late but could have done with something like an illuminated sign to make the entrance more obvious in the dark. Also it would have helped in the email instructions if I had been told too go through the pedestrian gate key I my details at the ‘reception’ which would then give me the code to open the main gate. Once I had figured this out all went well thank you.

Quiet and relaxing. Friendly reception. Breakfast a bit disappointing, but that was due to covid restrictions,

Perfect

good

This was Probably One Of The Worst Ibis Hotels I've Ever Stayed In and I've stayed in lots. This place was dark and dingy with narrow staircases, inadequate bathrooms, uncomfortable beds and ancient decor. I've stayed in many F1 hotels that are better than this.

Comfortable and convenient for ferry crossing back to Dover and to centre of Dunkerque for restaurants and supermarket.. Lack of a lift to the first floor made it difficult to bring luggage to room.for elderly guests.

Having stayed in a number of IBIS hotels including budget hotels. This hotel was very old fashioned room with very little airflow due to a very small window. Breakfast was also very poor and lacking choice no croissants which I would have expected been in France. This hotel was more like a F1 hotel whihc would have been half the price at least

Budget, definitely. But it did what was promised. Have issue with reception closing just before 9pm when bus load of guests due to arrive (who we had to help given nobody there & place in darkness and they couldn’t get a code to work!!) Perhaps an 11pm finish even. It’s not like there is only one employee for reception.