ibis budget Stains-St Denis Université 2 stars

Customer review rating 3.5/5 1,423 reviews

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Room 1

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Children's age

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ibis budget Stains-St Denis Université
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+ 8 Services

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private free closed parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Stains-St Denis Université

Allée des Guionnes
ZA La Cerisaie
93240 stains
france

Tel: +33892683269

Fax: (+33)1/48217474

Check-in from 12h00

Check out up to 12h00

  • By plane

    ROISSY CDG At 17km / 10 miles

  • By train

    PIERREFITTE At nullkm / null miles

GPS :48.955761, 2.393559

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Multimedia hub
Room

Our guest reviews for
ibis budget Stains-St Denis Université

100% genuine reviews from our guests

Find out more

ALL Rating 3.5/5

1,423 reviews

tripadvisor

TripAdvisor Rating 3.0/5

244 reviews

Customer review rating 4.0/5

Nénette Solo - 16/01/2020 Confirmed reviews ALL

Satisfait

Good stay but 0 for the communication

Customer review rating 2.0/5

Shanning Friends - 05/01/2020 Confirmed reviews ALL

The srau was good. I was highly disappointed because when I booked vyz booking.com it had 0 compation from the staff regarding the payment. I had no choice that the book directly via Accor because they keep on canceling my reservation without a proper notice. The stay was good but before the stay I give a 0

Good

Customer review rating 4.0/5

Nóemi F. Families - 22/10/2019 Confirmed reviews ALL

Good

Dear NOEMI F., We very much appreciate your comments regarding your stay at the ibis budget Stains - Saint-Denis Université. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Massa Gerant

NOT GOOD FOR TOURISTS

Customer review rating 1.5/5

Nadia Families - 30/09/2019 Confirmed reviews ALL

The area seemed very scary especially at night time. There was always boys(students i think) gathering around the entrance during the night. The room is extremely small. Toilet didn't have a seat! Me and my family felt uncomfortable throughout the entire stay. The breakfast was from a small selection of croissants and tea. The cafeteria was basically the entrance of the hotel which is tiny. However the receptionist was very nice and extremely helpful. Its a shame the hotel was not up to the same standards.

Dear NASHWA C., Thank you for taking the time to tell us about your experience at the ibis budget Stains - Saint-Denis Université. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Thierry Massa Gerant
Customer review rating 1.0/5

G. Business - 29/09/2019 Confirmed reviews ALL

Hôtel sale

Dear YVES G., Thank you for taking the time to tell us about your experience at the ibis budget Stains - Saint-Denis Université. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Thierry Massa Gerant

Bon service

Customer review rating 5.0/5

Bilombr Couples - 09/09/2019 Confirmed reviews ALL

Service impecable

Dear XXX B., We very much appreciate your comments regarding your stay at the ibis budget Stains - Saint-Denis Université. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Massa Gerant

Clean, simple budget Hotel

Customer review rating 4.0/5

Hanung T. Families - 16/07/2019 Confirmed reviews ALL

The check in was superb, the rooms, beds and linen are clean. Breakfast is simple but sufficient for the start of the day. The only problem was with the bath room which is very small and not enough hangers.

Dear HANUNG SUMANTRI T., We very much appreciate your comments regarding your stay at the ibis budget Stains - Saint-Denis Université. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Massa Gerant

great

Customer review rating 4.0/5

Ines Families - 15/07/2019 Confirmed reviews ALL

perfect

Dear INES N., We very much appreciate your comments regarding your stay at the ibis budget Stains - Saint-Denis Université. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Massa Gerant

Receptionist is really good, but...

Customer review rating 1.5/5

Anonymous Business - 20/06/2019 Confirmed reviews ALL

Though receptionist was really good, it's not safe location and the property is really bad: dirty and sticky floor, dirty shower with bad drainage, many bugs...

Dear TAKATOSHI O., Thank you for taking the time to tell us about your experience at the ibis budget Stains - Saint-Denis Université. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Thierry Massa Gerant

Staff are not cooperative

Customer review rating 1.5/5

Shema C. Couples - 11/06/2019 Confirmed reviews ALL

I cant see any assistance from your staff. I ask a simple question that they dont answer since they dont speak english

Dear SHEMA C., Thank you for taking the time to tell us about your experience at the ibis budget Stains - Saint-Denis Université. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thierry Massa Gerant

Personnels hyper sympa

Customer review rating 4.0/5

Anonymous Couples - 11/05/2019 Confirmed reviews ALL

Moments tres agreables

Dear RAHAMA T., We very much appreciate your comments regarding your stay at the ibis budget Stains - Saint-Denis Université. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Massa Gerant

Quite good

Customer review rating 3.5/5

Mario M. Families - 05/05/2019 Confirmed reviews ALL

I spent a very small time in the hotel. I've noticed the lack of a small room in which somebody can stay without being confined in its own room. The courtesy of all the employees was very much appreciated. Probably they aren't french.

Dear Victoria M., We very much appreciate your comments regarding your stay at the ibis budget Stains - Saint-Denis Université. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Massa Gerant

Avoid if possible

Customer review rating 2.5/5

Rebecca Business - 13/03/2019 Confirmed reviews ALL

A good check-in experience, but very thin walls, noisy corridors and some of us had bites on our arms and legs when we woke up. I'll definitely avoid this hotel in the future!

Dear {guest_first_name} L., Thank you for taking the time to tell us about your experience at the ibis budget Stains - Saint-Denis Université. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thierry Massa Gerant

Shocked to see IBIS

TripAdvisor rating 1.0/5

georgephilo Family - 21/08/2018 TripAdvisor review

we were unable to stay due to the appearance of the room, condition, cleanliness, very poor maintenance. its a terrible experience will, booked two rooms my mother was suffocating in the room unable to open the window due to the other guests shouting in the hotel entrance, water leak, flush didn't work , etc., called customer service no support, had to move to another hotel out holiday was spoiled, we have been mislead

m

Mould

TripAdvisor rating 1.0/5

dlubansa Solo travel - 10/05/2018 TripAdvisor review

The hotel was below living standards. It was mouldy and gross because of this I only spent a night there then checked out. The batgroom was unspeakable I did not use the bathroom all night and morning. The place should not be called a hotel.

desole

Terrible experience!

TripAdvisor rating 1.0/5

Dejan P Couples - 19/06/2017 TripAdvisor review

I paid a month in advance, and when we arrived the hotel was full and we could not dwell in it! Responsible were sent us to another hotel where we pay again! I do not know whether we will return the money! Terrible experiance!!!

Bonjour. Désolé pour vous mais pas de trace de votre paiement sur notre fichier .

Ibis stains budget hotel review bad

TripAdvisor rating 1.0/5

chandanStavanger Family - 22/06/2015 TripAdvisor review

I don't recommend this hotel for tourist. Very far away from Paris cut and scared place in night so u will have to leave Main city very early. Staff was very rude.. Please do not chose this hotel for trip to Paris

Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Stains. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. La Direction de l’hôtel tient à vous rassurer et vous confirmer que l’événement survenu est un cas isolé. Nous sommes conscients que les désagréments rencontrés ont altéré la qualité de votre séjour. De nouveau, nous vous remercions et espérons regagner votre confiance. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Thierry Massa Gérant

very good

TripAdvisor rating 4.0/5

dimitrios46 Family - 05/07/2013 TripAdvisor review

good hotel.free parking. clean rooms. tv .free internet in the room.15min walk to metro.1.7 euro ticket to center of paris.5 min walk to to super market,kfc.mcdonald. Easy acces to the highway.Good for family.

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