ibis budget Saint Gratien Enghien les Bains 2 stars

Customer review rating (ALL Rating) 3.8/5 448 reviews

Best price
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2/8 Boulevard Pasteur, 95210 ST GRATIEN, France

Description

Our accommodation(s)

Room

TRIPLE - Room with a large bed and a bunk bed

Non contractual photo

  • 3 pers. max
  • Bedding 1 x Double bed(s) and 1 x Bunk bed(s)

Hotel location

ibis budget Saint Gratien Enghien les Bains

2/8 Boulevard Pasteur
95210 ST GRATIEN
France

GPS:48.965549, 2.282455

Telephone
Fax +33 1 34 17 33 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  448 reviews

TripAdvisor Rating  3.3/5  317 reviews

A below-average stay

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The washroom was small with no proper ventilation. The toilet unit wasn’t cleaned and the towels were stinking. Overall a very unpleasant stay.

Good stay

Customer review rating 4.0/5

Olm Couples - Confirmed reviews ALL

Very good breakfast. Very kind person at reception and for the breakfast.

Good stay

Customer review rating 4.5/5

Ami Families - Confirmed reviews ALL

They were very respectful and nice people and we slept very good

Madame/Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Saint-Gratien Enghien-les-Bains. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Disappointing

Customer review rating 0.5/5

Justine Couples - Confirmed reviews ALL

Upon check-in the hallway and the lift smells like cigar smoke . The bed was so hard and the shower has molds everywhere.

Dear MAYIANE L., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dirty

Customer review rating 1.0/5

Nick P. Families - Confirmed reviews ALL

Our room was very dirty, there were blood stains on the bathroom door and all sort of human waste lurking. To pay over €100 per night for a dirty room is unacceptable

Dear NICHOLAS P., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 207 reviews 8.6/10 Location
  • 438 reviews 3.5/10 Room
  • 398 reviews 8.9/10 Service
  • 272 reviews 2.1/10 Cleanliness
  • 253 reviews 2.5/10 Comfort
  • 64 reviews 6.9/10 Breakfast
  • 62 reviews 4/10 Vibe
  • 55 reviews 2.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.