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ibis budget Mulhouse Dornach 2 stars

Customer review rating 4.1/5 2,328 reviews
ibis budget Mulhouse Dornach
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Room 1

Number of guests
Children's age

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How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Mulhouse Dornach

1 rue Marc Seguin-Dornach
Parc de la Mer Rouge
68200
mulhouse
france

Tel: +33892683194

Fax: (+33)3/89321198

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BASEL MULHOUSE FREIBURG AIRPORT At 33.8km / 21 miles

  • By car

    A36 sortie 17 At 0.1km / 0.06 miles

GPS :47.745373, 7.298093

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 12m²
  • Wireless internet in your room

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Area: From 12m²
  • Wireless internet in your room

Our guest reviews for
ibis budget Mulhouse Dornach

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,328 reviews

tripadvisor

TripAdvisor Rating 3.5/5

613 reviews

Customer review rating 4.1/5

Teu Business - 10/02/2020 Confirmed reviews ALL

Was not so clean in the room

Dear TRANDAFIR E., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Dornach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.1/5

Amirani C. Families - 23/12/2019 Confirmed reviews ALL

Everything was great

We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. Sincerely,

Dated

Customer review rating 4.1/5

Anonymous Families - 08/12/2019 Confirmed reviews ALL

Seems built in the 80s and never refurbished. Have been in many other ibis budget before and seemed we were the first guest using the room. This one was just the opposite. I'm not saying that all hotels have to look like as newly opened, but I would expect a more or less similar standard in all of them.

Hello, our hotel will also have a renovation soon.

Outdated

Customer review rating 4.1/5

Laura Families - 05/12/2019 Confirmed reviews ALL

Toilet smell, unchanged bed linens for 5 nights, very poor breakfast, unclean

Dear LAURA V., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Dornach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

old ibis budget

Customer review rating 4.1/5

Ina Couples - 17/11/2019 Confirmed reviews ALL

DISAPPOINTED WITH THE TOILETT IN THE ROOM

Dear INA O., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Dornach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotel is tired looking. Internet booking absolutely deplorable. I have made a vow never to book Accor Hotels again with your website

Customer review rating 4.1/5

Paul Business - 08/10/2019 Confirmed reviews ALL

Hotel reasonable but tired, the rooms need revamping and the no smoking rule is not enforced and my room stank of cigarettes and could not be heated.

Dear PAUL M., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Dornach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perhaps we’d reserved the other Ibis

Customer review rating 4.1/5

Manel M. I. M. Couples - 29/09/2019 Confirmed reviews ALL

We were really well, well slept, not noise by night, a good breakfast, but we seen the other Ibis in the center of city that it was better for us because we wished to visit Mulhouse and we were too far!!

Dear MANEL M., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant but riddled with stink bugs.

Customer review rating 4.1/5

E.mike Business - 19/09/2019 Confirmed reviews ALL

Stink bug problem, maybe due to the nearby trees and bushes. The window trickle vent filter can be moved to the side, allowing bugs to enter the room. Once the filter placed correctly, choking the trickle vent, no more issue. Wallpapers, carpets, parquet floors and paints are old and worn out, without being degraded. Insufficient lighting (warm white and weak), whether for makeup, reading or work. Insufficient electrical outlet (1 bedside and 1 bathroom), no socket for the child's bed, for the 2nd adult or for the office. Light baseboard unexpected but welcome. No wall painting, at all. Amazing hostess. Continental breakfast correct, but pull slightly towards a french breakfast.

Dear MICKAEL E., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. The hotel is located in a plant area, innocuous insects sometimes enter the room. We work with a company that processes rooms 3 times a year. We wish to inform you that the hotel will soon be renovated with a larger space in the showers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

albergo economico

Customer review rating 4.1/5

Anonymous Families - 18/09/2019 Confirmed reviews ALL

Albergo economico

Dear AGOSTINO B., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good price for short stay

Customer review rating 4.1/5

Triin Families - 28/08/2019 Confirmed reviews ALL

Staff was nice and polite, but the place was stinking for smoke and room wasn't pure clean. Good for short stay for sleeping.

Dear TRIIN V., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Dornach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dirty room and toilet, early closing reception

TripAdvisor rating 3.5/5

melanievanderlecq Family - 21/08/2019 TripAdvisor review

We had 2 rooms (2 pers and 3 pers). The 3 pers room seemed not to be cleaned (toilet, shower and room itself). Bedding for the third bed wasn't found until the next morning... A bit too late. Reception is closed very early, check in desk works well but all makes it it y impersonal.

Clean tidy food lovely reception

Customer review rating 4.1/5

Lee T. Families - 20/08/2019 Confirmed reviews ALL

The booking process was really really easy. We arrived and checked in with the lady but you can do it at the machine. Vending machine on hand. In the morning was a decent breakfast big TV and seating. Really nice and clean.

Dear LEE T., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Absolute minimum

Customer review rating 4.1/5

Karin Families - 13/08/2019 Confirmed reviews ALL

If you only need to sleep it a good location.

Dear KE N., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor Shower

Customer review rating 4.1/5

Peter S. Families - 07/08/2019 Confirmed reviews ALL

Not good

Dear PETER S., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Dornach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Efficient check in friendly staff and an excellent place for an overnight stay

Customer review rating 4.1/5

M D. Couples - 06/08/2019 Confirmed reviews ALL

We would use again for the reasons above. The one criticism is that breakfast stocks were not replenished without being asked

Dear MALCOLM D., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It serves its purpose

Customer review rating 4.1/5

Lenn W. P. Couples - 20/07/2019 Confirmed reviews ALL

You get what you need, when booking a room at this hotel. Not much more and not much less. The one thing I will mention as perfect is the air conditioner in the room. It was perfect in the hot summer warmth...

Dear LENN WORM P., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

3 persons 2 towels, no elevator, poor breakfast we skipped it.

Customer review rating 4.1/5

Francisco Families - 11/07/2019 Confirmed reviews ALL

Automatic checking ok but we were 3 persons and only 2 towels. This seems to be the norm now for the ibis budget. We were in third floor and there was no elevator. Breakfast really poor, we decided to skipped it.

Dear FRANCISCO F., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Dornach. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 4.1/5

Anon Couples - 09/07/2019 Confirmed reviews ALL

It was ok. It was good to have ac as it was hot outside.

Dear RICHARD M., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Happy visitor again

Customer review rating 4.1/5

Karin Couples - 08/07/2019 Confirmed reviews ALL

Essentially whats needed. Clean and friendly.

Dear KE N., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Dornach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok

Customer review rating 4.1/5

Peter O. Couples - 30/06/2019 Confirmed reviews ALL

Comfortable but no lift & old building.

Dear PETER O., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Dornach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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