Ibis budget Grasse Mouans Sartoux

Customer review rating (ALL Rating) 3.8/5 1,946 reviews

Ibis budget Grasse Mouans Sartoux
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+ 10 Services

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Ibis budget Grasse Mouans Sartoux

139, Montée Iseppi
ZI Tiragon
06370 mouans sartoux
france

Fax: (+33)4/93751438

Check-in from 12h00

Check out up to 12h00

  • By plane

    CANNES MANDELIEU At 14km / 9 miles

  • By car

    A8 sortie 42 At 0km / 0 miles

  • By train

    CANNES At 10km / 6 miles

GPS:43.613145, 6.966223

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi

Non contractual photo

Our accommodation(s)

Our guest reviews for
Ibis budget Grasse Mouans Sartoux

100% genuine reviews from our guests

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ALL Rating 3.8/5

1,946 reviews

TripAdvisor Rating 3.0/5

400 reviews

Customer review rating 2.5/5

Anonymous Families - 29/08/2021 Confirmed reviews ALL

no breakfast/nobody at reception because of coronavirus when we arrived

Not good

Customer review rating 0.5/5

Megan S. Families - 26/07/2021 Confirmed reviews ALL

We had the check out at 12 pm and the manager of the hotel took the right to enter in our ROOM while we were SLEEPING in our underwears with my friends. Two girls ! And shouted “it’s time to go” it was 11:30 am so it wasn’t the rush at ALL and even if it was he didn’t have the right to enter in the room without our permission. This is absolutely insane.

尊敬的 MEGAN S.: 十分感謝您花時間告訴我們有關您在 ibis budget Grasse Mouans Sartoux 的體驗。很遺憾未能達到您的期望,請允許我向您表達我最誠摯的歉意。 此問題純屬正常工作的一個例外情形。請放心,我們正採取適當的措施,來解決所存在的問題。我們將全力以赴,預防將來再次發生。 對於給您的入住造成的不便,請接受我們以金額為 _____ 的退款形式作出全額賠償,這筆退款將在15天內撥至您的帳戶。 在此,我想重申我們對高品質標準的承諾,我個人非常希望確認您在下一次的入住期間,能體驗到這份承諾。 我們期待再一次在 Ibis Budget 恭迎您的到來。在您下一次光臨期間請隨時與我聯絡。 謹啟

hotel calme

Customer review rating 5.0/5

Ghyslaine L. C. Solo - 16/06/2021 Confirmed reviews ALL

un bon contact, hotel familial

Merci pour votre commentaire ,se sera toujours avec plaisir de vous recevoir. Cordialement P JAMAIN

Reasonable value for money

Customer review rating 3.0/5

Wayne Business - 02/06/2021 Confirmed reviews ALL

In the Covid context, my experience was reasonable. 1 complaint I have is that only Heineken Zero is available in the vending machines, I found that extremely infantilizing, especially in the middle of a national curfew at 21h00- are we in a prohibition era??

Bonjour Merci pour votre réponse , il n est pas possible de vendre de la bière avec alcool ,car en FRANCE il nous faut une licence, l essentiel est d avoir eu la mousse et le goût... A très bientôt

Barato comodo eficiente

Customer review rating 5.0/5

Philippe E. Business - 15/10/2019 Confirmed reviews ALL

Barato comodo eficiente

Dear PHILIPPE E., We very much appreciate your comments regarding your stay at the ibis budget Grasse Mouans Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One night stopover

Customer review rating 4.0/5

Holly Business - 19/09/2019 Confirmed reviews ALL

Reception was friendly. Room even for Ibis budget standards was small and the bathroom was tiny. You couldn't be too overweight and the door to get into the shower...breath in! Room needed refreshing but was clean.

Dear HOLLY B., We very much appreciate your comments regarding your stay at the ibis budget Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Without praise or blame.

Customer review rating 3.5/5

Anonymous Families - 17/09/2019 Confirmed reviews ALL

Fair enough for a reasonable price. I asked the receptionist a shower mat. The answer was "NO". The rest was alright.

Dear ANDREA V., We very much appreciate your comments regarding your stay at the ibis budget Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

the right place for my purpose

Customer review rating 4.0/5

Jocfhen B. Solo - 12/09/2019 Confirmed reviews ALL

friendly staff

Dear JOCHEN B., We very much appreciate your comments regarding your stay at the ibis budget Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Holiday in France

Customer review rating 5.0/5

Zyanna O. Friends - 24/07/2019 Confirmed reviews ALL

Small rooms, but cleand and functional, good quality sleep, friendly staff (especially the receptionist - thank you!), close to centre, walking distance to Lidl/supermarket

Dear SOESCU S., We very much appreciate your comments regarding your stay at the ibis budget Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Superb

Customer review rating 5.0/5

Corrado Business - 15/07/2019 Confirmed reviews ALL

Parking good People good Reception good Sleep well Far from my location but really good thx

Dear CORRADO G., We very much appreciate your comments regarding your stay at the ibis budget Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel for laisure

Customer review rating 4.0/5

Y. Families - 02/07/2019 Confirmed reviews ALL

I pass one night with my family its clean and quiet The breakfast was excellent

Dear YASSINE Y., We very much appreciate your comments regarding your stay at the ibis budget Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not as the photos suggest

Customer review rating 1.5/5

Greenway E. Business - 20/05/2019 Confirmed reviews ALL

Stayed here a few times for Cannes Film Festival and been ok up to now. But this time the room looked rundown and not like the photos on the website. Broken door handle on bathroom. Dirty room. When I used shower, brown water came out for the first 5 mins. No hand soap one of the days. One night at past midnight maintenance went on for an hour, with loud banging noises.

Dear STEVEN S., Thank you for taking the time to tell us about your experience at the ibis budget Cannes Mouans-Sartoux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

VFM

Customer review rating 4.5/5

Paul B. Couples - 29/04/2019 Confirmed reviews ALL

Stayed for the 2nd time this year. Ideally situated to explore the area. Close to the town where there are several good restaurants to suit all budgets

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis budget Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Typical budget hotel - staff could have been friendlier

TripAdvisor rating 2.0/5

awZ5753MH Solo travel - 20/05/2018 TripAdvisor review

The hotel was ok, just what you'd expect for a budget hotel. It was a bit out of the way but not too far from places to eat etc. It would have been a better experience if the man who checked me in had been friendlier.

Excellent budget hotel

TripAdvisor rating 5.0/5

johnH5889OH Business - 22/03/2016 TripAdvisor review

Comfortable, clean and with helpful staff. Secure parking. This hotel is very handy from the Provencale autoroute and Cannes. Mouans Sartoux is close by and has a range of shops including an excellent boulangerie.

quite and comfortable

TripAdvisor rating 4.0/5

Erdesir Family - 19/08/2014 TripAdvisor review

we stayed in triple room and it was worth the price we paid. room was more comfortable than we expected..only air condition was not so good but it was not a problem, outside was not so hot.. nice hotel for families..

worst experience ever

TripAdvisor rating 1.0/5

Dan M Family - 13/07/2014 TripAdvisor review

YOU ARE BETTER OFF SLEEPING IN THE PARK!!! This hotel is like a not very clean jailhouse,complete with a nasty guardian (reception clerk).We arrived after six o'clock in the evening,and were forced to stay at least the first night of our booking,even though my wife would have rather just paid and left

Very bad experience in a very dirty hotel

TripAdvisor rating 1.0/5

Charlyn06 Family - 20/08/2013 TripAdvisor review

I have booked 2 rooms, and once arrived, one of the rooms was not cleaned and not prepared. towels on the floor and dirt everywhere. the biggest surprise was to see that this same room was also given to a 2nd customer... as usual, no one at the reception in the evening, and we had to finish our night in the car. I do not recommend this hotel.

Cheap family hotel when you travelling with car

TripAdvisor rating 4.0/5

FatC_Sweden Family - 16/07/2013 TripAdvisor review

We made a roadtrip across Europe and stay at Ibis-Budget, cheap, easy to make a reservation and clean (if you stay out of Paris). We stayed four nights when doing the French Riviera. The hotel was close to everything. One day in Monaco, one day in Saint Tropez and so on, just an 45 minutes away.

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