hotelF1 Colmar Parc des Expositions

Customer review rating (ALL Rating) 3.0/5 571 reviews

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Description

Our accommodation(s)

Hotel location

hotelF1 Colmar Parc des Expositions

33 route de Strasbourg
68000 COLMAR
France

GPS:48.107826, 7.362658

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.0/5  571 reviews

TripAdvisor Rating  2.0/5  111 reviews

Customer review rating 4.5/5

Mr. R. O. Solo - Confirmed reviews ALL

well run efficient polite staff. It's not well located for somebody like myself using a bus but I managed.

Dear ROBIN O., We very much appreciate your comments regarding your stay at the hotelF1 Colmar Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Votre hotelF1 Colmar

Customer review rating 3.0/5

Jcgiron Solo - Confirmed reviews ALL

used to be cleaner. showers

Dear JEAN CHRISTOPHE G., Thank you for taking the time to tell us about your experience at the hotelF1 Colmar Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Votre hotelF1 Colmar

Dirty, not good, for familys an imposition

TripAdvisor rating 1.0/5

NorthStar41456612182 TripAdvisor review

Hotel Review: Unfortunately, I must advise against staying at this hotel. The security deficiencies began with a broken lock on the room door, which caused an unsettling feeling. The hygiene was severely lacking; dirty bed linen, as well as floors and walls, were not only unsightly but also unhygienic. The toilet was also dirty, and there was a lack of soap in the shower. To make matters worse, it was noisy at night, making restful sleep impossible. The overall sense of security was non-existent, which is especially unacceptable for children and families. In my opinion, the hotel is not just in need of renovation but should rather be replaced with a new building, as the current conditions are no longer bearable. Untrained, unskilled staff. They have no understanding of hotel management. Personnel non formé, non qualifié. Ils ne comprennent rien à la gestion hôtelière.

Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à hotelF1 Colmar Parc des Expositions. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Hotel F1 sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Votre hotelF1 Colmar

Very poor stay, won’t be coming again

Customer review rating 0.5/5

Ana Families - Confirmed reviews ALL

We arrived after midnight with a child. Code to the room didn’t work. No soap or towels provided, machine for the towels takes cash only. Sheets had hair and crumbs on it. I didn’t ask for a change only because of late hours and we all were extremely tired Staff is loud in the morning, it is impossible to sleep after 8am. Our room was just next to the shared shower rooms and the noise free m there woke everyone up. I would appreciate more details on the website about the room and hotel facilities. I would never book it if I saw the common area is non existent.

Dear ANASTASIIA B., Thank you for taking the time to tell us about your experience at the hotelF1 Colmar Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Votre hotelF1 Colmar

Customer review rating 4.0/5

S. R. Friends - Confirmed reviews ALL

Smell very nice

Dear R. Fard S., We very much appreciate your comments regarding your stay at the hotelF1 Colmar Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Votre hotelF1 Colmar

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Other web-users rate our hotel

  • 157 reviews 6.7/10 Location
  • 593 reviews 2.8/10 Room
  • 321 reviews 7.6/10 Service
  • 30 reviews 6.1/10 WiFi
  • 403 reviews 2.4/10 Cleanliness
  • 278 reviews 3.1/10 Comfort
  • 104 reviews 3.7/10 Breakfast
  • 74 reviews 2/10 Amenities

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