Mercure Paris Gare de Lyon TGV hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 4,033 reviews

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Description

Hotel extras

  • In the heart of Paris, direct link to Orly airport - metro 14

  • Smart TV with Chromecast in the bedroom.

  • Co-working space with a gourmet break.

  • Drinks & delicacies from our Corner Station: on the terrace or take away.

  • Secure luggage storage 24 hours a day (for a fee).

Our accommodation(s)

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Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012 Paris
France

GPS:48.844779, 2.372532

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,033 reviews

TripAdvisor Rating  3.5/5  2,968 reviews

Too noisy

TripAdvisor rating 2.0/5

AlexandraT2315 Business - TripAdvisor review

The room is much too noisy. I felt like I was sleeping in the railway station. That’s a shame to rent those bedrooms if they can’t improve insulation. For sure it is well located when you need to catch a train but I recommend to chose among the hotels around if you want to sleep well.

Great for Transfers

TripAdvisor rating 5.0/5

Robert P TripAdvisor review

Once again we needed a transfer between the SNCF and CDG. so we booked our usual hotel and that dd not disappoint. This time we were able to check-in on the internet and that saved some time. The room was as usual was very comfortable and clean so we had no grumbles at all. We had an early "express" breakfast (there were plenty of other guests also taking that option) so that our transfer to CDG was on time. We sampled a restaurant in the local area for our evening meal and we had plenty of choices close to the Gare. As usual - a good stay.

Great Staff Good Location

TripAdvisor rating 4.0/5

Menzies13 Couples - TripAdvisor review

Check in on arrival was perfect. After a long journey it was great to be able to register and get into our room within minutes. The staff are brilliant (Nino & Paola) on reception could not be more helpful. The hotel is ideally situated plenty of cafes, restaurants and supermarkets. Paris is such an easy city to walk around so you are able to get to all the major tourist attractions by walking from the hotel. If you get tired a return to the hotel by Uber is very reasonable. Rooms are small, but very clean, with very little hanging space for clothes - so living out of suitcases is the go. The bathroom is adequate and the shower head is good. Unfortunately, the previous occupants to our room allowed water from the bathroom to flow into the carpet in the bedroom so the room smelt. The cleaner Jorgiana provided extra bath mats to soak up water in the bathroom. Although in a busy area the room was quiet at night since windows were double glazed. Very close to the Gare de Lyon but a 91 bus runs frequently to all stations. Only downside was the smell in the room for our four day stay.

Good experience and easy to navigate

Customer review rating 5.0/5

Bharat S. Business - Confirmed reviews ALL

Seldon at the front desk was excellent welcoming and fulfilling the need. Excellent job

Dear Mr Bharat S., We thank you for taking some of your time tp answer our satisfaction survey and share your lovely feedback with us. I have showed to Seldon your lovely compliments. She was really happy to read them. I have notified our Cleaning Manager about the element you mention in your room. Thank you very much. We wish you a pleasant day. Léa -Community & Quality Manager

Great Location Great Stay!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We needed a hotel near Gare de Lyon train station and picked this! Right next door, a 1 minute walk to enter the station! Also quick easy check in and a nice clean room!

Dear Robert, We thank you very much for taking some of your time to asnwer our satsifaction survey and sharing your lovely feedback. What a pleasure to know you could book quite easily and had no problem during thsi process. Our team was really happy to welcome you for your one night stay. We wish you a lovely day and we hope we'll see you again very soon. Léa - Community & Quality Manager

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Other web-users rate our hotel

  • 1,586 reviews 9.5/10 Location
  • 1,967 reviews 6.4/10 Room
  • 1,973 reviews 8.9/10 Service
  • 20 reviews 8.1/10 WiFi
  • 1,130 reviews 4.7/10 Comfort
  • 825 reviews 8.7/10 Breakfast
  • 586 reviews 8.5/10 Cleanliness
  • 309 reviews 4.7/10 Value

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