ibis Jena City Hotel 2.5 stars

Name: ibis Jena City
Address: JENA, 07743, GERMANY
Telephone: (+49)36418130
Rating: 4.4

Customer review rating 4.4/5 1,692 reviews

ALLSAFE approved hotel

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+ 12 Services

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ibis Jena City Hotel

Vibrant economy hotel, open to everyone

Due to the current situation, we have decided to temporarily suspend the operations of our hotel. My team and I are looking forward to welcoming you soon.

Mareen und Torsten ZIMMERMANN, Hotel Manager

The 3-star hotel ibis Hotel Jena City is ideally situated on the Holzmarkt with lots of fantastic attractions within easy walking distance. The hotel is close to many institutions, companies, the college campus and a large shopping center, so you are neve r far away from where you want to go. The hotel has 75 air-conditioned rooms. WIFI is free of charge. Secure parking is available in the hotel's indoor car park for a small fee. Larger cars can be parked in the public car park opposite.

Located in city center.

Hotel extras

75 modern rooms
Ideal city center location
Public transport right next to the hotel
Restaurants and shops only 55 yards (50 m) away
Bus station and Paradies train station only 217 yards (200 m) away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas 1000000000774981
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Nearby)
- Public indoor parking (Paying) (Nearby)
- Bus/coach parking area (Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air Conditioning
Languages spoken at the hotel
- German
- English
LATE CHECK-OUT UP TO 5PMPaying
Shoe shine machine

BreakfastPaying
1 bar(s)

Hotel location

ibis Jena City

Teichgraben 1
07743
jena
germany

Tel: +4936418130

Fax: (+49)3641813333

Contact email :

Check-in from 15h00

Check out up to 12h00

BUS 15 : BUS 15 JENA WEST

By plane
DRESDEN KLOTZSCHE At 200km / 125 miles
By plane
ERFURT At 65km / 40 miles
By plane
LEIPZIG At 100km / 62 miles
By train
JENA PARADIES At 0km / 0 miles
By train
Jena West At 1km / 0 miles

GPS :50.927101, 11.585331

Our accommodation(s)

Comfort down to the very last detail: All 75 rooms are air conditioned and soundproofed, with Sweet Bed by Ibis beds for the ultimate in sleeping comfort. WIFI and TV with a range of Sky channels are free of charge.

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

High speed internet
Business Desk
Direct dial telephone

Standard Room with 2 twin beds

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

High speed internet
Business Desk
Direct dial telephone

Rooms

Our restaurants and bars

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Welcome Snort

Diego Business - 05/11/2020 Confirmed reviews ALL

I've confirmed that your hotel chain is using the Covid-19 as an excuse to lower the level of service.

Dear DIEGO S., Thank you for taking the time to tell us about your experience at the ibis Jena City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, N. Ludwig

Check-in Snort

Diego S Business - 31/10/2020 TripAdvisor review

Good afternoon, thank you for being part of our loyalty program! Good evening, welcome to Jena, perhaps? Well, the lady that checked me in was clearly unhappy with the task of receiving me as guest and snorted quite loud as her first salutation.

Bernd Business - 02/09/2020 Confirmed reviews ALL

Alles Gut ! Auch in der Corona Situation!

Ibis is so incosistent

n37077 29/07/2020 TripAdvisor review

The location of the Ibis Jena is fabulous, right in the city centre centre with easy access to shops, cafes and transport. Having spent the previous night in the Ibis Erfurt, arrived here with high expectations. LCAH drinks vouchers issued, but there's nowhere to spend them. All communal space and the bar were closed, but strange it was acceptable to open for breakfast. Rooms were very typical Ibis. As usual had to go to some effort to separate the twin beds. Some Ibis bedside tables collapse to allow this. Otherwise, unremarkable in brand consistency, but remarkable in inconsistent response to coronavirus within the brand and within the same hotel.

Dear guests, Thank you for your comment. We will use it to improve our services. We would like to apology for the inconvenience we have caused. Due to the Corona Situation we try to reduce the contact options between different guests and staff. So we decided to close our Lounge and Bar. Beverages you can get around the clock on the reception. We offer Breakfast not as buffet at the moment but as Tablets Ordering the evening before. As soon as possible we will get back to normal with all our services. We hope for your understanding. Thank you for your experiences and have i nice day Best regards The ibis Team

simply great!

998j_rgw Business - 12/06/2020 TripAdvisor review

It was my pleasure again to stay in this IBIS hotel. Easy registration, nice room, well organized breakfast, easy check-out, especially with the circumstances of Corona restrictions! Well done! I will be back.

Nice and quit stay

Álvaro A. Business - 09/12/2019 Confirmed reviews ALL

The fact that the hotel is in the city center is good and also the facilities are nice. The heating system could be improved since it's not that efficient.

prima

A" Business - 20/11/2019 Confirmed reviews ALL

alles gut

Very comfortable.

Sandeep B. Business - 02/11/2019 Confirmed reviews ALL

I enjoyed stay in your hotel.

George H. Business - 21/10/2019 Confirmed reviews ALL

Pleasent stay, good breakfast. Staff always curteous. Rooms a little warm despite airconditioning set to low. Water on this occassion had an unpleasent smell. Other times I have stayed there has been no issues in this area. Nice comfortable size room with good bed.

Jelena Business - 18/10/2019 Confirmed reviews ALL

Staff was friendly, very tidy and clean hotel. But the breakfast was amazing!! That was my favourite thing!

Clean and tidy room; Very good Breakfast; Bathroom experience was a little like Deutsche Bahn ICE trains

Bertram Business - 15/10/2019 Confirmed reviews ALL

The room was clean and the breakfast buffet was very good. However, I was estranged by the "plastic bathroom inset" within the room, that not only shared the Flair with a Deutsche Bahn ICE-train's restroom, but also some of the smells… OK, now I know why Motel One makes such a big Thing on their bathroom experience.

Overall pleasant

Anonymous Business - 22/09/2019 Confirmed reviews ALL

A couple improvements i would suggest is to have an electric plug next to the bed for people who like to fall asleep using their phone, and change the position of the toilet paper as it being under the sink area makes it not easy to reach from a standing position. Besides this minor details, i think i got my moneys worth for my stay. The reception was cordial and the rooms well kept. The buffet breakfast was good, showcasing from the typical "english" breakfast of egg and bacon, to more local stuff like a "make your own waffle" machine and other local specialties. The hotel is within walking distance from the train station and the city center which is quite nice, especially considering the long travel required to reach Jena (I would not want to ride more transportation after 2~3 hour of train from Berlin)

Kind of dissapointing

Jose V. Business - 16/09/2019 Confirmed reviews ALL

The rooms were below my average IBIS experiences. I wrote a couple of notes during my reservation and the staff don't even notice them, I had to repeat everything during my check out. Also, they do not even notice my gold/ibis business status (Although this had happened in all my stays, which does not make it less anoying)

It went very well.

Anonymous Business - 15/09/2019 Confirmed reviews ALL

clean efficiently run hotel in good location.

Poor reception quality

Neil3434 Business - 14/09/2019 TripAdvisor review

Location is perfect, in the middle of center. Rooms are okay and clean. Breakfast is better than my expectation. Only bad thing I experienced during my stay in this hotel was reception desk. Unfortunately, she does not know how to behave customers. So rude and arrogant.

Its quite good

Harsha Business - 13/09/2019 Confirmed reviews ALL

Decent breakfast. Nice rooms and good service.

Nice stay

James Business - 12/09/2019 Confirmed reviews ALL

It was a nice stay. Breakfast was better than my expectations.

Great location, comfortable bed and friendly staff.

Anonymous Couples - 10/09/2019 Confirmed reviews ALL

The room was a good size and had a comfortable bed. The only issue was that the power sockets were in strange places though - it was impossible to have your phone on charge and also be next to the bed. Given the central location, which was perfect, we were surprised that the room was completely quiet. Very good soundproofing from outside.. The staff were all friendly and helpful.

Anonymous Business - 09/09/2019 Confirmed reviews ALL

1 Tag Business-Trip

Great location, very friendly staff

Pieter Friends - 09/09/2019 Confirmed reviews ALL

Easy check in, friendly staff and quiet rooms.

Our most recent 20 reviews

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