ibis Jena City Hotel 2.5 stars

Good afternoon, thank you for being part of our loyalty program! Good evening, welcome to Jena, perhaps? Well, the lady that checked me in was clearly unhappy with the task of receiving me as guest and snorted quite loud as her first salutation.

Alles Gut ! Auch in der Corona Situation!

The location of the Ibis Jena is fabulous, right in the city centre centre with easy access to shops, cafes and transport. Having spent the previous night in the Ibis Erfurt, arrived here with high expectations. LCAH drinks vouchers issued, but there's nowhere to spend them. All communal space and the bar were closed, but strange it was acceptable to open for breakfast. Rooms were very typical Ibis. As usual had to go to some effort to separate the twin beds. Some Ibis bedside tables collapse to allow this. Otherwise, unremarkable in brand consistency, but remarkable in inconsistent response to coronavirus within the brand and within the same hotel.

It was my pleasure again to stay in this IBIS hotel. Easy registration, nice room, well organized breakfast, easy check-out, especially with the circumstances of Corona restrictions! Well done! I will be back.

The fact that the hotel is in the city center is good and also the facilities are nice. The heating system could be improved since it's not that efficient.

alles gut

I enjoyed stay in your hotel.

Pleasent stay, good breakfast. Staff always curteous. Rooms a little warm despite airconditioning set to low. Water on this occassion had an unpleasent smell. Other times I have stayed there has been no issues in this area. Nice comfortable size room with good bed.

Staff was friendly, very tidy and clean hotel. But the breakfast was amazing!! That was my favourite thing!

The room was clean and the breakfast buffet was very good. However, I was estranged by the "plastic bathroom inset" within the room, that not only shared the Flair with a Deutsche Bahn ICE-train's restroom, but also some of the smells… OK, now I know why Motel One makes such a big Thing on their bathroom experience.

A couple improvements i would suggest is to have an electric plug next to the bed for people who like to fall asleep using their phone, and change the position of the toilet paper as it being under the sink area makes it not easy to reach from a standing position. Besides this minor details, i think i got my moneys worth for my stay. The reception was cordial and the rooms well kept. The buffet breakfast was good, showcasing from the typical "english" breakfast of egg and bacon, to more local stuff like a "make your own waffle" machine and other local specialties. The hotel is within walking distance from the train station and the city center which is quite nice, especially considering the long travel required to reach Jena (I would not want to ride more transportation after 2~3 hour of train from Berlin)

The rooms were below my average IBIS experiences. I wrote a couple of notes during my reservation and the staff don't even notice them, I had to repeat everything during my check out. Also, they do not even notice my gold/ibis business status (Although this had happened in all my stays, which does not make it less anoying)

clean efficiently run hotel in good location.

Location is perfect, in the middle of center. Rooms are okay and clean. Breakfast is better than my expectation. Only bad thing I experienced during my stay in this hotel was reception desk. Unfortunately, she does not know how to behave customers. So rude and arrogant.

We stayed in the hotel for 3 days and service seems a hospitality for the customer as compared to that of Aerocity Ibis Hotel in New Delhi.More important, customers were respected when we showed our ID and the payment will be charged when checking out.