ibis Jena City 2.5 stars

Customer review rating (ALL Rating) 4.3/5 806 reviews

Hotel extras

  • 75 modern rooms

  • Ideal city center location

  • Public transport right next to the hotel

  • Restaurants and shops only 55 yards (50 m) away

  • Bus station and Paradies train station only 217 yards (200 m) away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Comfort down to the very last detail: All 75 rooms are air conditioned and soundproofed, with Sweet Bed by Ibis beds for the ultimate in sleeping comfort. WIFI and TV with a range of Sky channels are free of charge.

Hotel location

ibis Jena City

Teichgraben 1
07743 JENA
Germany

GPS:50.927101, 11.585331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  806 reviews

TripAdvisor Rating  4.0/5  294 reviews

Well located", "Good stay

Customer review rating 5.0/5

Abhinav R. Business - Confirmed reviews ALL

Efficient and helpful staff. Clean and comfortable rooms. Delightful breakfast. Great location both in terms of attractions in the city and convenience of reaching public transportation.

Excellent location, incredible staff

Customer review rating 5.0/5

Gianni P. Business - Confirmed reviews ALL

Check in super fast, room very clean, staff wonderful, best experience

Dear GIANNI P., We very much appreciate your comments regarding your stay at the ibis Jena City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Torsten Zimmermann general manager

Good stay

Customer review rating 4.5/5

J. Solo - Confirmed reviews ALL

the receptionist was really friendly. Good to speak some chinese with her.

Dear J., We very much appreciate your comments regarding your stay at the ibis Jena City. It is always a pleasure to receive positive feedback. I will share your comments with my colleague. We hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Denkes Manager on Duty

ok

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Very long wait time at reception Not very friendly personnel Plastic cell bathroom Oddly thin mattress

Dear CHRISTIAN R., Thank you for taking the time to tell us about your experience at the ibis Jena City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Torsten Zimmermann general manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good stay. Nice location and good breakfast. All clean. Only I didn't receive digital invoice.

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Other web-users rate our hotel

  • 440 reviews 8.8/10 Location
  • 453 reviews 6.3/10 Room
  • 367 reviews 8.8/10 Service
  • 19 reviews 6.8/10 WiFi
  • 270 reviews 8.1/10 Breakfast
  • 198 reviews 7.3/10 Cleanliness

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