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ibis Jena City Hotel 2.5 stars

Customer review rating 4.4/5 1,845 reviews

ALLSAFE approved hotel

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How it works?
ibis Jena City
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+ 13 Services

Hotel extras

  • 75 modern rooms

  • Ideal city center location

  • Public transport right next to the hotel

  • Restaurants and shops only 55 yards (50 m) away

  • Bus station and Paradies train station only 217 yards (200 m) away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM Paying
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Bar(s)

Hotel location

ibis Jena City

Teichgraben 1
07743 jena
germany

Tel: +4936418130

Fax: (+49)3641813333

Check-in from 15h00

Check out up to 12h00

  • BUS 15 :  BUS 15 JENA WEST

  • By plane

    DRESDEN KLOTZSCHE At 200km / 125 miles

  • By plane

    ERFURT At 65km / 40 miles

  • By plane

    LEIPZIG At 100km / 62 miles

  • By train

    JENA PARADIES At 0km / 0 miles

  • By train

    Jena West At 1km / 0 miles

GPS :50.927101, 11.585331

Our accommodation(s)

Comfort down to the very last detail: All 75 rooms are air conditioned and soundproofed, with Sweet Bed by Ibis beds for the ultimate in sleeping comfort. WIFI and TV with a range of Sky channels are free of charge.

Our restaurants and bars

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Jena City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,845 reviews

TripAdvisor Rating 4.0/5

285 reviews

Good stay

Customer review rating 4.0/5

Sanin Business - 15/09/2021 Confirmed reviews ALL

It looks like you have some new pillows. That really needed. Good job.

Well located

Customer review rating 4.5/5

Adelina Couples - 05/08/2021 Confirmed reviews ALL

Nice and clean, nice stuff and very good price, would go again for sure!

well located, good stay

Customer review rating 4.0/5

Carsten Solo - 30/07/2021 Confirmed reviews ALL

I could not pass the request for a quiet room (zum Innenhof) on your booking side, but had to call, landing in central reservations. When booking via booking.com I can request this with a comment during the booking. Bath room is twice the side of the one in our campervan, but has the same look and feel ;-) 1 Schamhaar vom letzten Gast am Boden der Dusche

Just fine

Customer review rating 5.0/5

Pepijn Business - 01/03/2021 Confirmed reviews ALL

Correct, fast and to the point service.

Dear Mr/Mrs PEPIJN C., We very much appreciate your comments regarding your stay at the ibis Jena City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Welcome Snort

Customer review rating 2.0/5

Diego Business - 05/11/2020 Confirmed reviews ALL

I've confirmed that your hotel chain is using the Covid-19 as an excuse to lower the level of service.

Dear DIEGO S., Thank you for taking the time to tell us about your experience at the ibis Jena City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, N. Ludwig

Check-in Snort

TripAdvisor rating 2.0/5

Diego S Business - 31/10/2020 TripAdvisor review

Good afternoon, thank you for being part of our loyalty program! Good evening, welcome to Jena, perhaps? Well, the lady that checked me in was clearly unhappy with the task of receiving me as guest and snorted quite loud as her first salutation.

Customer review rating 5.0/5

Bernd Business - 02/09/2020 Confirmed reviews ALL

Alles Gut ! Auch in der Corona Situation!

Ibis is so incosistent

TripAdvisor rating 3.0/5

n37077 29/07/2020 TripAdvisor review

The location of the Ibis Jena is fabulous, right in the city centre centre with easy access to shops, cafes and transport. Having spent the previous night in the Ibis Erfurt, arrived here with high expectations. LCAH drinks vouchers issued, but there's nowhere to spend them. All communal space and the bar were closed, but strange it was acceptable to open for breakfast. Rooms were very typical Ibis. As usual had to go to some effort to separate the twin beds. Some Ibis bedside tables collapse to allow this. Otherwise, unremarkable in brand consistency, but remarkable in inconsistent response to coronavirus within the brand and within the same hotel.

Dear guests, Thank you for your comment. We will use it to improve our services. We would like to apology for the inconvenience we have caused. Due to the Corona Situation we try to reduce the contact options between different guests and staff. So we decided to close our Lounge and Bar. Beverages you can get around the clock on the reception. We offer Breakfast not as buffet at the moment but as Tablets Ordering the evening before. As soon as possible we will get back to normal with all our services. We hope for your understanding. Thank you for your experiences and have i nice day Best regards The ibis Team

simply great!

TripAdvisor rating 5.0/5

998j_rgw Business - 12/06/2020 TripAdvisor review

It was my pleasure again to stay in this IBIS hotel. Easy registration, nice room, well organized breakfast, easy check-out, especially with the circumstances of Corona restrictions! Well done! I will be back.

Nice and quit stay

Customer review rating 4.0/5

Álvaro A. Business - 09/12/2019 Confirmed reviews ALL

The fact that the hotel is in the city center is good and also the facilities are nice. The heating system could be improved since it's not that efficient.

prima

Customer review rating 5.0/5

A" Business - 20/11/2019 Confirmed reviews ALL

alles gut

Very comfortable.

Customer review rating 5.0/5

Sandeep B. Business - 02/11/2019 Confirmed reviews ALL

I enjoyed stay in your hotel.

Customer review rating 3.5/5

George H. Business - 21/10/2019 Confirmed reviews ALL

Pleasent stay, good breakfast. Staff always curteous. Rooms a little warm despite airconditioning set to low. Water on this occassion had an unpleasent smell. Other times I have stayed there has been no issues in this area. Nice comfortable size room with good bed.

Customer review rating 4.5/5

Jelena Business - 18/10/2019 Confirmed reviews ALL

Staff was friendly, very tidy and clean hotel. But the breakfast was amazing!! That was my favourite thing!

Clean and tidy room; Very good Breakfast; Bathroom experience was a little like Deutsche Bahn ICE trains

Customer review rating 3.5/5

Bertram Business - 15/10/2019 Confirmed reviews ALL

The room was clean and the breakfast buffet was very good. However, I was estranged by the "plastic bathroom inset" within the room, that not only shared the Flair with a Deutsche Bahn ICE-train's restroom, but also some of the smells… OK, now I know why Motel One makes such a big Thing on their bathroom experience.

Overall pleasant

Customer review rating 4.0/5

Anonymous Business - 22/09/2019 Confirmed reviews ALL

A couple improvements i would suggest is to have an electric plug next to the bed for people who like to fall asleep using their phone, and change the position of the toilet paper as it being under the sink area makes it not easy to reach from a standing position. Besides this minor details, i think i got my moneys worth for my stay. The reception was cordial and the rooms well kept. The buffet breakfast was good, showcasing from the typical "english" breakfast of egg and bacon, to more local stuff like a "make your own waffle" machine and other local specialties. The hotel is within walking distance from the train station and the city center which is quite nice, especially considering the long travel required to reach Jena (I would not want to ride more transportation after 2~3 hour of train from Berlin)

Kind of dissapointing

Customer review rating 3.0/5

Jose V. Business - 16/09/2019 Confirmed reviews ALL

The rooms were below my average IBIS experiences. I wrote a couple of notes during my reservation and the staff don't even notice them, I had to repeat everything during my check out. Also, they do not even notice my gold/ibis business status (Although this had happened in all my stays, which does not make it less anoying)

It went very well.

Customer review rating 4.0/5

Anonymous Business - 15/09/2019 Confirmed reviews ALL

clean efficiently run hotel in good location.

Poor reception quality

TripAdvisor rating 4.0/5

Neil3434 Business - 14/09/2019 TripAdvisor review

Location is perfect, in the middle of center. Rooms are okay and clean. Breakfast is better than my expectation. Only bad thing I experienced during my stay in this hotel was reception desk. Unfortunately, she does not know how to behave customers. So rude and arrogant.

Reviewing accommodation in Ibis Jena City hotel

TripAdvisor rating 3.0/5

He C Business - 28/02/2017 TripAdvisor review

We stayed in the hotel for 3 days and service seems a hospitality for the customer as compared to that of Aerocity Ibis Hotel in New Delhi.More important, customers were respected when we showed our ID and the payment will be charged when checking out.

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