Sofitel New York 4 stars

Customer review rating (ALL Rating) 3.9/5 3,272 reviews

Hotel extras

  • Our hotel restaurant Gaby Brasserie Française is open for Breakfast, Dinner, and Drinks.

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 32.5 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

ALLSAFE approved hotel

Our accommodation(s)

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Breakfast

Non contractual photo

Breakfast is available in Gaby Brasserie Française from 7AM-10AM.

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Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  3.9/5  3,272 reviews

TripAdvisor Rating  4.5/5  7,798 reviews

Faded glory.

TripAdvisor rating 3.0/5

Colin O TripAdvisor review

This was our fifth stay at Sofitel NY. Great location near Times Square, theater district, Rockefeller Center, shopping, restaurants. Quiet street but near to everything. The hotel needs a serious upgrade. The lobby, rooms, elevator and other areas are looking very worn and tired. The restaurant hours are too short, especially for vacation travellers - breakfast ends at 10 am. Room service ends at 9:30. Staff is not very pleasant or helpful. This hotel has seen better days. Everything seems to be old and worn out. We will not stay here again.

Good location, but hotel needs improvement

TripAdvisor rating 3.0/5

Mineecs Families - TripAdvisor review

This hotel definitely needs a makeover. Our room had a crack on the closet door mirror and the furniture was noticeably scratched. The restaurant bar was closed during certain hours of the day. On the other side, the front desk people where very courteous and the location of this hotel is perfect!

Hello Mineecs, thank you for taking the time to share your feedback. We understand that the appearance of the room and its amenities is essential when providing a comfortable and enjoyable stay for our guests. We apologize that you encountered issues, such as the crack on the closet door mirror and scratched furniture. Its important that our facilities are held to the highest standard and we will surely address these concerns. We also regret to hear that the restaurant bar was closed during specific hours throughout your visit. We understand that accessibility to our dining facilities is an important aspect of our guests comfort and we will work to improve this aspect of our hotel experience. On a more positive note, we are delighted that our front desk team members were able to leave a positive impression on you with their courtesy, and that you found the location to be perfect for your stay. We are proud to offer attentive service and a convenient location that suits the needs of our guests. Thank you once again for your valuable insights. Your feedback contributes to our ongoing effort to improve the overall hotel experience for all of our guests. We truly appreciate your input and look forward to the opportunity to provide you with a more satisfactory stay in the future.

nice location

Customer review rating 4.0/5

C. E. Families - Confirmed reviews ALL

membership lounge was not located

Dear e. c., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note we do not have a membership lounge at this time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darren McLeod Director of Front Office

Great stay

Customer review rating 5.0/5

Yoni Business - Confirmed reviews ALL

This is not my first stay and I enjoyed it. Everything was up to the highest standard from the service of the staff to the cleanness of the room.

Dear Yonatan K., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darren McLeod Director of Front Office

Yes to the above.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Lovely as always.

Dear Victoria L., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

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Other web-users rate our hotel

  • 847 reviews 9.4/10 Location
  • 1,623 reviews 5.9/10 Room
  • 1,521 reviews 6.7/10 Service
  • 30 reviews 6.7/10 WiFi
  • 688 reviews 7.5/10 Comfort
  • 652 reviews 2.4/10 Food
  • 393 reviews 7.2/10 Cleanliness
  • 352 reviews 2/10 Bar

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