ibis Cavaillon Luberon

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ibis Cavaillon Luberon 3 stars

Customer review rating (ALL Rating) 4.1/5 442 reviews

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Description

Hotel extras

  • Free private car park

  • Meeting facilities with natural light

  • Outdoor swimming pool overlooking the landscaped garden

  • Shaded terrace in a leafy setting

  • Restaurant: authentic catering using regional produce

Hotel location

ibis Cavaillon Luberon

601 avenue Boscodomini
84300 CAVAILLON
France

  • By plane

    AVIGNON CAUMONT At 20km / 12 miles

  • By plane

    MARSEILLE MARIGNANE At 45km / 28 miles

  • By car

    AVIGNON SUD At 18km / 11 miles

  • By car

    CAVAILLON At 1km / 0 miles

  • By train

    AVIGNON At 25km / 15 miles

  • By train

    CAVAILLON At 2km / 1 miles

GPS:43.819164, 5.039519

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wi-Fi
  • Bar
  • Meeting rooms

RESTAURANT JEANNETTE

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Cavaillon Luberon

100% genuine reviews from our guests

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ALL Rating  4.1/5  442 reviews

TripAdvisor Rating  3.5/5  400 reviews

very friendly employees, good service, very old rooms

Customer review rating 3.0/5

Sofia P. Business - Confirmed reviews ALL

The hotel room was very old, the door of my room was not closed properly so I had to push in order to close it. Curtains were old fashioned, pillow was uncomfortable. On the contrary, staff was really great, helpful, with a nice smile.

Disappointing Stay

TripAdvisor rating 2.0/5

janinedallen TripAdvisor review

We booked this hotel as it wasn't too far from a wedding we were due to attend and it was advertised with a pool that seemed ideal for our 4 year old grandson. On arrival, we found there was no pool - just a building site that the patio area overlooked - yes, nice view (NOT). When I queried this at reception, the receptionist really wasn't bothered. The breakfast was just ok but if you like a cup of tea, I wouldn't bother with this hotel as they didn't have any t bags unless you like fruity tea. The hotel is situated in quite an industrial area, no shops or bars. Our room overlooked a motorway bridge. The hotel on the whole was clean and tidy. If you haven't got a car hire, taxis' are very expensive.

Comfortable Hotel

Customer review rating 3.5/5

David G. Couples - Confirmed reviews ALL

The room was well appointed apart from the lack of tea/coffee making facilities.

good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Comfortable room nice meal in the restaurant

Convenient location

Customer review rating 4.0/5

Raymond M. Couples - Confirmed reviews ALL

We were surprised that the Mercure and Ibis were in the same building. We accept hotels within the group vary but found this Ibis very basic compared to others we’ve used. We normally stay at Ibis Styles of Mercure. We were disappointed that the restaurant was closed and had to find another in the town.

Satisfait

Customer review rating 4.0/5

Denice Couples - Confirmed reviews ALL

R.A.S.

agreable

Customer review rating 4.5/5

R. Couples - Confirmed reviews ALL

satisfaisant

Completely satisfying

Customer review rating 5.0/5

Lt Friends - Confirmed reviews ALL

Completely satisfying to experience perfectly gracious team of hotel employees. They helped me with everything from finding a place to have an antigen test, boutiques in surrounding cities that offered beautiful clothing for me to buy for my girlfriend, offering me ping pong balls, clearing up the confusion about my reservation with complete professionalism. This is not a luxury hotel. But this is a very comfortable, highly competent, friendly landing spot for your travels. Seriously folks. Completely satisfying experience. Thank you

Far from town, hard to get taxi, rooms too hot.

Customer review rating 3.0/5

Nb Couples - Confirmed reviews ALL

Overall the location is good to base yourself from to visit all over Provence however the hotel is on a highway so not good to walk to town and taxis non existent. The fans in the room have zero impact and in summer you need them due to he heat, it made it too difficult to sleep at night. Pool area is poor, given it isn't located near anything, I wished the pool was cleaner, in better condition and the area around it nicer.

Dear Mr, Thank you for taking the time to tell us about your experience at the ibis Cavaillon Luberon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the manager.

Well located, comfortable setting, decent restaurant

Customer review rating 4.0/5

Alex Couples - Confirmed reviews ALL

Second stay in Ibis Cavaillon Luberon. Amiable staff, spacious clean rooms, secured parking, good breakfast and dinner options, nice swimming pool, common area to play table tennis and football. Had a great time visiting the area during lavender bloom season.

Au calme

Customer review rating 4.0/5

Ev Business - Confirmed reviews ALL

satisfait

Bad Stay

Customer review rating 1.0/5

Eckart S. Families - Confirmed reviews ALL

The A/C was barely working. The Internet was barely working. To top it off, there was no housekeeping. When we returned from a day of visiting the beautiful villages in the Provence, the beds were still unmade, there were no fresh towels and even the soap was not renewed. Generally we like the Ibis chains and I rarely complain when there are small problems. But this was a bit too much... plus the rooms are really, really old and tired and need an upgrade. I think we would have been better offer at the 2-star Ibis Budget close-by.

Dear ECKART S., Thank you for taking the time to share your concern, and please accept my apologies for this less than excellent experience. Indeed, to prevent the spread of coronavirus, our staff is not allowed to enter in your room, even for the household. We are sorry for the inconvenience caused. However, anaytime, you can ask for everything you need to our reception staff, who can give you all equipements necessary for your room. Regarding the room quality, we ensure you that we will do our best to make them welcoming and pleasant. We really hope to see you again soon for more pleasant experience. Best regards, Sophie Gallon, Directrice.

Nice, attentionate and efficient team but no brush for the room toilet which gives a bad and stinking signal

TripAdvisor rating 3.0/5

Meander65082304822 Couples - TripAdvisor review

The hotel is in a convenient if not sceneric location close to the motorway. The staff is really friendly and efficient though obviously overworked. They smile and work but you see how many tasks they have to perform at the same time and understand that the owner does not overinvest. The rooms are not as pretty as the lobby but the shocking detail is the deliberate absence of TOILET BRUSH in the toilets with easy ti imagine consequences. If I were the owner I would feel ashamed at what this may inflict to your partner and to the cleaning staff if you made the mistake to absorb solid food prior to your stay

Dear guest, Thank you for this comment. I’m glad to know that you enjoyed your stay. Our team is always available to help you. I’m sorry if you didn’t feel that. About the toilet brush we take note. We’ll see what we can do. Our Sophie Gallon, directrice

Doesn't measure up to other Ibis Hotels - Overpriced and poor A.C.

TripAdvisor rating 3.0/5

ConnTravelor Couples - TripAdvisor review

The hotel didn't measure up to the usual Ibis standards. The room was hot. I called to ask about adjusting the temperature. Admittedly, I don't speak much French, so I'll take responsibility for the language barrier. The first person had trouble understanding my question and she eventually hung up on me - or perhaps was disconnected? - regardless there was no call back. When I tried again, asking for someone who spoke some English, I was told that the room temperature was not adjustable because it was hot outside! The windows could not be opened so we just had a hot, stuffy night. During this trip we stayed in 7 different hotels and did not have this problem in any other hotel. The Pros - good location, easy to get to, parking available, good breakfast The Cons - room too hot, only a skinny pillow for each of us, no drink machines, drinks only at the bar and the price was 4.10 euro for one tiny bottle of Coke.

We thank you for taking the time to write to us following your stay at ibis Cavaillon Portes du Luberon. We are sorry that the service and the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Ibis hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. Looking forward to welcoming you soon, please believe, Madam, in the expression of our best feelings. Christine Front Office Manager

The usual high Ibis standard, but too far to walk into town

TripAdvisor rating 4.0/5

Elsie_James Couples - TripAdvisor review

We regularly use Ibis hotels. They are clean, efficient, we'll run and have an excellent breakfast. This was no different, but was rather further from the centre of town than I thought when I booked (I was late in booking and hadn't researched very well). The up-side was that we ate in the restaurant on site on a couple of nights and found it very much better than we had expected. The food was fresh and included some regional specialities as well as (more unusually, in France) some good vegetarian choices. The restaurant had a good number of staff, but sadly with the notable exception of two waiting staff, they were mostly rather poor - forgetting the order, failing to bring the drinks, having to check the order again etc. I would recommend this hotel for excellent hotel service (large showers and our room had a balcony, which I hadn't expected) and the food in the restaurant was good, but the lack of experience of most of the staff there showed.

Good hotels

TripAdvisor rating 5.0/5

oil122 Families - TripAdvisor review

Water pool, good and very friendly staff. We had late check in and manager from check in desk helped us with restaurant, which was ready to close ))). Also explain to my kids when and how they can use water pool

a pleasant stay

TripAdvisor rating 4.0/5

lummy2017 Friends getaway - TripAdvisor review

Good position of the hotel, in a quiet area, easy acces, close to many touristic attraction, clean, big room (with a gorgeous view of the sunset over Luberon),comfortable bad, acces to the pool, good breakfast, friendly staff.

Unexpectedly nice

TripAdvisor rating 4.0/5

Simon G Families - TripAdvisor review

This is an old building in good shape. The rooms are unexpectedly large and comfortable. Personnel at the front desk need training with administrative procedures. They hardly speak english, but they are nice and helpfull. Our level of French is low but we had no trouble at all. If you go to this region and book at this hotel you need a car to move around.

Convenient for stopover from Autoroute

TripAdvisor rating 4.0/5

travelling_slow Couples - TripAdvisor review

Great for overnight stop on Autoroute. We were only in Hotel from 23:30 to 06:30 to sleep, but it was very easy to get to from Autoroute, very clean and comfortable beds and floodlit secure car parking. Just what we wanted.

Ibis Mercure C availlon

TripAdvisor rating 4.0/5

joeGozzano_Italy Couples - TripAdvisor review

When we arrived at 1:30 PM we were told that the hotel was overbooked but that they arranged to book the rooms at the adjoining Hotel Mercure. The personnel was very kind and helpful. We stayed two nights. We had dinner at the restaurant the first evening and the food was not too great. The rooms were nice and clean. Breakfast was very nice with several items to choose from.

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