ibis Birmingham Bordesley Circus

ibis Birmingham Bordesley Circus 3 stars

Customer review rating (ALL Rating) 4.3/5 371 reviews

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Description

Hotel extras

  • Just outside the Birmingham Clean Air Zone

  • Free on-site parking for all guests who book directly with us and not via a third-party

  • EV charging on-site

  • Pet-friendly hotel

  • Ideally location for Birmingham City Football Club stadium

ALLSAFE approved hotel

Hotel location

ibis Birmingham Bordesley Circus

1 Bordesley Park Road, Bordesley
B10 0PD BIRMINGHAM
United Kingdom

  • 57 CITY CENTRE:  57

  • 60 CITY CENTRE:  60

  • 96 CITY CENTRE:  96

  • By plane

    BIRMINGHAM INTL At 13km / 8 miles

  • By plane

    COVENTRY AIRPORT At 32km / 20 miles

  • By plane

    EAST MIDLANDS - NOTTINGHAM At 65km / 41 miles

  • By car

    M5 JUNCTION 3 At 10km / 6 miles

  • By car

    M6 JUNCTION 6 At 5km / 3 miles

  • By train

    NEW STREET STATION At 2km / 1 miles

GPS:52.472424, -1.873596

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ibis Kitchen

Eat as and when you like in our restaurant. Grab a snack 24 hours a day, jusk ask for our menu.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  371 reviews

TripAdvisor Rating  3.5/5  623 reviews

Amazingly friendly and helpful!

TripAdvisor rating 5.0/5

nigwife2022 TripAdvisor review

We were delighted by our recent stay at the Ibis, Bordesley Circus. Room was very clean and spacious. It was surprisingly quiet too, despite being on a main road. We brought our elderly dog, Suzy, with us too and were warmly welcomed. The staff were amazing, really friendly and welcoming to us all. Suzy the dog was thoroughly spoilt by Atif who made a urge fuss of her. We had a lovely stay and would thoroughly recommend it. We will definitely return sometime.

Dear nigwife2022, THANK YOU for your kind comments and compliments – I am delighted that you and Suzy enjoyed your stay at ibis Birmingham Bordesley. One of the greatest rewards is receiving encouraging feedback such as yours. Atif and the rest of my colleagues take pride in creating a memorable and exceptional experience for our valued guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your fantastic review and we look forward to having the pleasure of welcoming you all again very soon! Take care and stay well, Mihaela Dihonova Hotel manager

Great location, really friendly staff

Customer review rating 4.5/5

Damian R. Couples - Confirmed reviews ALL

Had a really good experience during my stay at ibis Bordesley circus. I was really impressed with the cleanliness of the hotel and the rooms were really large for the price paid. The breakfast looked nice even though I didn't have it. Atif on the desk was really friendly and extremely helpful. He let my friend check in early on my second day. He also provided an umbrella when it was raining. I would recommend to anyone looking to stay in Birmingham.

Dear Damian R., Thank you for choosing ibis Birmingham Bordesley for your recent stay in Birmingham. We have read your comments about the hotel and about my friendly colleague Atif. We greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. We invite you, please, to share your opinion on the TripAdvisor website: https://www.tripadvisor.co.uk/OwnerResponse-g186402-d191992-Ibis_Birmingham_Bordesley-Birmingham_West_Midlands_England.html It is very important for us that our guests' experiences are shared. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a pleasure to have you as our guest, and we hope your next visit will be as pleasant as the previous one. Take care and stay well, Mihaela Dihonova Hotel manager

Not the best, would not recommend

Customer review rating 1.5/5

Rob Families - Confirmed reviews ALL

Arrival, reception all fine although entrance and communal areas a little grubby. Breakfast was good. Unfortunately however the room was really poor. The mattress was incredibly uncomfortable, the pillow like a hard piece of rubber and the ‘duvet’ a very heavy wad of cotton making a decent night sleep impossible. There was no body/hand wash in either the shower or hand basin dispenser and no shampoo in the shampoo dispenser. The fan did not work at all and the room was stuffy and hot. This is a relatively inexpensive hotel and I’m not concerned about the size of the room, fancy accessories etc. but a comfortable bed and ability to have a decent night’s sleep is essential. I will not stay in this hotel again.

Dear Rob, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore as with any guest feedback, it is always hoped that a guest may bring any issues they may be experiencing to our attention at the time, as this gives us the opportunity to address them there and then to ensure a guest has a much more enjoyable stay with us. Please rest assured that we are taking the appropriate measures to address some of your concerns and prevent future occurrence. Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. Sincerely, Mihaela Dihonova Hotel manager

Right in the middle of everything.

Customer review rating 5.0/5

J K. Families - Confirmed reviews ALL

The guy on the reception was wonderful. We had a really stressful morning & he was so welcoming, just what we needed.

Dear J K, Thank you so much for this amazing review- we very much appreciate it! It is great to read that my colleague made your day a little bit better with his warm welcome. Our team is taking so much pleasure and we are working hard to touch our guests with small intention. This is a great reward for all of us when it is notice and commented on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihaela Dihonova Hotel manager

Perfect stay, ideal location for the ICC

Customer review rating 5.0/5

Louise W. Friends - Confirmed reviews ALL

An excellent stay in a great hotel. The staff were brilliant, nothing was to much trouble, the bedrooms were very comfortable and clean and the breakfast was excellent. The hotel is in a great location for the event we attended at the ICC and it was only £15 in a taxi after midnight. We also walked to the Bull Ring on Saturday which was only 20 minutes away.

Dear Louise W, On behalf of our team, THANK YOU for taking the time to post this fantastic review of your recent experience at ibis Birmingham Bordesley. I am delighted to read that you were pleased with the services we provide. One of the greatest rewards is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional experience for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect. Thank you again for your kind words and we look forward to having the pleasure of welcoming you again soon! Take care and stay well, Mihaela Dihonova Hotel manager

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