ibis London Docklands Canary Wharf 3 stars

Customer review rating (ALL Rating) 4.3/5 1,053 reviews

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ALLSAFE approved hotel

Hotel extras

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis London Docklands Canary Wharf

1, Baffin Way, Off Preston Road
United Kingdom

GPS:51.50734, -0.007135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property


Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,053 reviews

TripAdvisor Rating  4.0/5  1,115 reviews

Very nice stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was a nice sized room. Bathroom was adequate, the shower was nice and the lighted mirror in the bathroom was a great touch!

Fantastic stay

Customer review rating 5.0/5

Kelly J. Friends - Confirmed reviews ALL

We were let down by our hotel we had booked. Francesca and team couldn't do enough for us 8 adults. She sorted rooms out for us all and even gave us the option to view the rooms first. We cannot thank her enough. Clean rooms and lovely comfortable beds. Definitely be booking with Ibis again

Well located

Customer review rating 3.5/5

Frankie Business - Confirmed reviews ALL

All Accor customer service was not good as they mixed up the hotels. But ibis Canary Wharf managed to accommodate us breakfast was nice rooms clean and tidy

Rude receptionist and dodgy shower

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

When checking in, the receptionist/employee was clearly having a bad day and decided to take it out on me in front of my partner. She said that I should know to have a particular type of ID on me, and demanded that I send an email to her. She told me the late check out that I paid extra for was subject to availability, to which I said that I already gave my card details and paid for this, at which point she said I should know that the payment does not go out until we have checked in. This does not change the fact that I was still paying for this. I then asked her what email address she wanted me to email, to which she said this is why she is giving me the business card, which makes it clear who I should email. Very rude employee indeed. Additionally, the shower would randomly every minute spew out piping hot water and so this should be checked.

Usual IBIS service - but let down by some minor things

Customer review rating 2.0/5

Francis H. Friends - Confirmed reviews ALL

On arrival was greeted by the receptionist who appeared to be very grumpy (but not rude) - perhaps need some more customer service training. Bar person - didn't seem to know the bar stock (but did try). Housekeeping. Glass in bathroom had water in it (but was covered by cardboard cover, there was water in the kettle too (aren't these things checked?). One of the bedside tables was 'sticky' - just needed a wipe down. These are things which I'd expect just to be done - think your staff may need some more training / checking.

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Other web-users rate our hotel

  • 995 reviews 8.9/10 Location
  • 1,393 reviews 6/10 Room
  • 1,355 reviews 8.8/10 Service
  • 20 reviews 7.6/10 WiFi
  • 774 reviews 6/10 Cleanliness
  • 703 reviews 5/10 Comfort
  • 626 reviews 8.1/10 Breakfast
  • 164 reviews 7.4/10 Vibe

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