ibis London Docklands Canary Wharf Hotel 3 stars

Customer review rating 4.4/5 4,997 reviews

ALLSAFE approved hotel

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How it works?
ibis London Docklands Canary Wharf
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+ 13 Services

Hotel extras

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes

  • Plenty of nearby transport links

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's

  • London City Airport is just ten minutes away

  • On-site parking for all hotel guests (payable)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis London Docklands Canary Wharf

1, Baffin Way
Off Preston Road
E14 9PE london
united kingdom

Tel: +442075171100

Fax: (+44)207/9875916

Check-in from 15h00

Check out up to 12h00




  • By plane

    LONDON CITY APT At 4.51km / 2.8 miles

  • By plane

    LONDON GATWICK At 45km / 27.96 miles

  • By plane

    LONDON HEATHROW At 35.53km / 22.08 miles

  • By plane

    LONDON LUTON At 75.16km / 46.7 miles

  • By car

    ISLE OF DOGS At 0.5km / 0.31 miles

  • By car

    THURROCK At 20km / 12.5 miles

  • By train

    GREENWICH At 3km / 1.88 miles

  • By train

    LIMEHOUSE At 2km / 1.25 miles

GPS :51.50734, -0.007135

Hotel services


Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 87 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 87 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Danish
    • Italian
    • English
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • ibis Docklands Canary Wharf Additional charge
    • On site
    • 44 parking spaces
    • Private
    • Parking opened 24/7

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom with walk in power shower. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews for
ibis London Docklands Canary Wharf

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,997 reviews

TripAdvisor Rating 4.0/5

1,049 reviews

Good stay

Customer review rating 4.0/5

Anonymous Couples - 17/10/2021 Confirmed reviews ALL

Good stay, clean room, polite staff, tasty breakfast.


Customer review rating 2.0/5

Anonymous Friends - 17/10/2021 Confirmed reviews ALL

Quite disappointed with our stay at Ibis Docklands. Door to the room had obviously been kicked in fairly recently, had issues with the keycard and ended up going up and down and up and down to customer services given key after key update, rather than someone just swapping the room or coming up to sort it in themselves. Not a huge issue but a pain when we’d just arrived expecting to be able to relax, and staff not very apologetic. Then happened again when we returned to the hotel at night- back up and down to Reception again twice before the manager came and helped. Room was okay but toiletries weren’t great. Understand it’s not exactly a 5 star hotel but after having had great experiences with Ibis before was disappointed and will consider other options before staying again.

good place to stay near the airport

Customer review rating 4.5/5

V W. Solo - 17/10/2021 Confirmed reviews ALL

landed at LCY needed someplace close to take the day 2 test.

Good location

Customer review rating 3.5/5

Anonymous Couples - 16/10/2021 Confirmed reviews ALL

Room was just what we needed. Unfortunately the tv didn’t work though

Exactly what we've come to expect from Ibis

Customer review rating 4.5/5

Keri Couples - 14/10/2021 Confirmed reviews ALL

Just what we expect from ibis. Good location - easy to drive to but also easy to get in to central London. Staff were really friendly and helpful, arranging car parking for the next day. Breakfast was also reasonable. Cheap and cheerful room but nothing wrong with that.

Lovely stay, comfortable and just what was needed

Customer review rating 5.0/5

Matt Couples - 13/10/2021 Confirmed reviews ALL

Lovely big comfy bed, cosy room and just what we needed to relax and unwind in comfort

Close to train /tube station

Customer review rating 4.0/5

Anonymous Solo - 13/10/2021 Confirmed reviews ALL

Just a overnight stay to attend event

Very hard bed

Customer review rating 1.5/5

James Business - 12/10/2021 Confirmed reviews ALL

Hard bed. Sheets had a nasty smell. Horrible plastic pod bathroom. All up this was a very-expensive room considering the bed and bathroom!

Good location for where I needed to be on Sunday morning

Customer review rating 4.0/5

R L. Business - 09/10/2021 Confirmed reviews ALL

Nice room, good basic amenities. I appreciate the re-usable containers for toiletries (vs millions of tiny bottles being trashed). Quiet room, good tea and coffee available with hot pot. I was disappointed that the restaurant was closed, as I chose the hotel b/c I would not have to walk around that area at night alone. WOuld be good to let your customers know about that. The breakfast staff were wonderful but unfortunately out of milk - not their fault. The breakfast buffet is really very nice!

Excellent customer service and clean hotel, comfortable stay .

Customer review rating 5.0/5

Anonymous Couples - 09/10/2021 Confirmed reviews ALL

First stay at this hotel, required for London marathon. The manager Brian and Francesca were extremely accommodating with my required date changes due to covid and the marathon postponement, couldn’t fault their customer service - thank you! Our stay was very comfortable, easy to get to near the tube.

Ok for price

Customer review rating 3.5/5

Sf Couples - 05/10/2021 Confirmed reviews ALL

Ok but does no food . Was told checkout was 12 on website but then told be out by 10 . When checking out.

Room clean and nice but need nicer staff and better preparation

Customer review rating 3.0/5

Sam Families - 04/10/2021 Confirmed reviews ALL

Front desk staff abrupt and uncaring. “Hot” breakfast was cold, no milk for cereal or tea/coffee. When raised it with staff they didn’t really care and when they did bring out hotter items only when prompted were sarcastic. Not very helpful when check in as to where room was located in the hotel. Room was clean but refreshments in room wasn’t replenished.

Exactly what we expected

Customer review rating 5.0/5

Michael M. Friends - 03/10/2021 Confirmed reviews ALL

Great overnight stay for a gig at the O2. Speedy check in and out, lovely breakfast included. Good location, parking, team were very accommodating. Will definitely be going back in November, A+.

Left shaver-no response

Customer review rating 0.5/5

Graham P. Business - 29/09/2021 Confirmed reviews ALL

I left a shaver in the room. Tried to contact hotel via mail but no response from them .

Interesting stay

Customer review rating 3.5/5

Séamus M. Business - 24/09/2021 Confirmed reviews ALL

I as checked into room 311 , I opened the door and found a lady also checked into to 311. Neither of us made a a fuss I went back downstairs and was moved to room 410 . Curiously it seemed difficult foe the lady at reception to find my reservation

Dear S., Thank you for staying and thank you for taking the time to share your feedback. I am sorry to read there was a mix up with your room allocation; thank you for bringing to my attention for follow up and I do not hope this will deter you from using our hotel in the future. Kind regards, Brian Opauka General Manager

Hotel was located close to family the family.

Customer review rating 5.0/5

Linda C. Families - 21/09/2021 Confirmed reviews ALL

Hotel was very clean and comfortable, plenty of sanitizing stations and staff extremely friendly.

Dear Linda, Thank you for choosing the ibis London Dockland Canary Wharf for your recent visit to the area. I am pleased to read the staff looked after you and we look forward to welcoming you back in the near future. Kind regards, Brian Opauka General Manager

Well located

Customer review rating 3.5/5

Y.l. Solo - 21/09/2021 Confirmed reviews ALL

Easily accessible and value for money

Dear Yau, Thank you for staying and thank you for taking the time to share your experience. It was our pleasure looking after you and I do hope we will have the opportunity to welcome you back in the near future. Kind regards, Brian Opauka General Manager

Had another couple enter our room

Customer review rating 2.5/5

Dawn M. Couples - 20/09/2021 Confirmed reviews ALL

As mentioned above had another couple enter our room. This was due to our room being double booked. Was worried about leaving our belongings in the room as had we not have been there we would not have known

Dear Dawn, Thank you for taking the time to share your experience with me and please accept my sincere apologies for the mix up with rooms during your stay. Rest assured immediate and corrective actions have been taken to avoid such incidents and I do not hope this will deter you from using our hotels in the future. Kind regards, Brian Opauka General Manager

Great Location, amazing price

TripAdvisor rating 5.0/5

sle65 08/09/2021 TripAdvisor review

I won't be able to answer the rest of this survey personally as I booked a room at this hotel for my daughter and her friend to stay at after graduation celebrations. I was very pleased with the location, the price and especially the email communication from the General Manager Brian Opauka. The girls appreciated being able to check-in from 2pm - to get ready for the night ahead! And the very generous midday check out the following day.

Dear Sle65, Thank you for taking the time to share your experience and I am pleased to read that we were able to assist your daughter to ensure she was looked after whilst staying. I do hope we will have the opportunity to welcome you/and or your daughter back in the near future. Kind regards, Brian Opauka

Decent place for the price

TripAdvisor rating 4.0/5

joe3899 02/09/2021 TripAdvisor review

Arrived a couple hours early and was easily able to get a parking spot, paid for parking for the duration of the stay and then paid for the room. Upon arriving back at the hotel at 13:55 I was told (by the receptionist) check in does not start until 2 and that she was busy dealing with house keeping. We did not get checked in until 1415, not a massive deal but still not great to be kept waiting. When we entered the room, it was clean and presentable, there was a small stain on the pillow but that was dealt with very quickly. Overall, we'd stay here again and apart from the second receptionist all staff were extremely helpful and accommodating

Dear joe3899, Thank you for taking the time to share your experience with me and I have taken note of your feedback with regards to your arrivals experience and the housekeeping issue. All feedback is important to us in order to look at ways of improving and to follow up on any short falls. Once again, thank you and I am pleased to read that despite this you will return to stay and do contact me directly if I can be of any assistance. Kind regards, Brian Opauka

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