Mercure Paris Centre Eiffel Tower Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 2,165 reviews

Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • Hotel with terrace and garden located at the foot of the Eiffel Tower

  • Direct access: Metro 6 and RER C

  • Privilege rooms with Eiffel Tower views

  • Lounge bar and gourmet shop

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Paris Centre Eiffel Tower Hotel

20 rue Jean Rey
75015 PARIS
France

GPS:48.855381, 2.291969

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR LOUNGE

Our Lounge Bar welcomes you throughout the day for business meetings, some downtime and the chance to sample some local beers, all within a stone's throw from the Eiffel Tower.

Our accommodation(s)

Fully renovated, the hotel offers contemporary and functional rooms with free WIFI access. The hotel offers Standard and Privilege Rooms and Junior Suites, including some with views of the Eiffel Tower for business trips or a leisure stay with your partner or family in central Paris.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,165 reviews

TripAdvisor Rating  4.0/5  5,743 reviews

Average

TripAdvisor rating 3.0/5

osamaelhout Business - TripAdvisor review

I should spread my experience here, The hotel is definitely not a 4 star property. The rooms are small and the bathroom were tiny. The sink and shower is together in one room and toilet felt like it was in a tiny closet. The room was small but clean,the restaurant is small and no variety of food and with extra charge for some orders, The location was close to cafes and the metro. It was great seeing the Eiffel Tower so close. I left the hotel after tow nights only , I will not stay here again.

Not a good experience

TripAdvisor rating 1.0/5

Mag A TripAdvisor review

Unfortunately this is not a review I like to give but I must express my experience. I booked the Mercure for my Paris Birthday Celebration and it was a horrible decision. I had to book my remaining nights at the Pullman next door. Upon arrival I was greeted by a staff that was rude, she is the one with the long hair and wears a bow in it. I was then assisted by Patrick who was nice but also said to me they only sell View not rooms when I complained on how small my room was and how outdated. The bathroom was very outdated and the the soap holder was broken. The room was muggy and warm. I had booked the hotel for 3 nights but cancelled and only spent one night. Service is not pleasant at all. If you do not care about rooms and want a view then you are good at the Mercure, the View is a bit obscured just an FYI. The entire hotel is very outdated it needs a complete uplift. I also paid $90 euros for a birthday box and received 5 colorful basic balloons for kids, a birthday banner you buy at the 99 cent store, it was not placed on the door it was on the bed. The entire experience was horrible. I am glad the Pullman next door accommodated me for my remaining nights since I was there to celebrate my birthday, they also surprised me with a birthday box Free of charged. I personally do not recommend this hotel.

Amazing location, small rooms

Customer review rating 2.0/5

Areen Couples - Confirmed reviews ALL

Amazing location, small rooms Survice is slow

Great location

Customer review rating 5.0/5

Wenda J. Solo - Confirmed reviews ALL

Excellent location, Great communication by email before I arrived, Great customer service after the fact that I was not acknowledged standing Infront of front desk waiting for service while the employees were either on the computer or talking among each other. Friendly staffs and comfortable room

Great location. Outdated amenities and stuffy room.

Customer review rating 2.5/5

Greg A. Couples - Confirmed reviews ALL

Great location, however the rooms are a bit outdated. The biggest issue was the room was quite stuffy and hot with no cold air coming out of the air conditioner. We had to sleep with the window open to get some fresh air into the room, even though it was the middle of winter. There is not enough air circulation.

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Other web-users rate our hotel

  • 1,526 reviews 9.5/10 Location
  • 1,819 reviews 4.8/10 Room
  • 1,421 reviews 6.4/10 Service
  • 26 reviews 5.3/10 WiFi
  • 871 reviews 3.8/10 Comfort
  • 712 reviews 4.1/10 Cleanliness
  • 639 reviews 5.6/10 Breakfast
  • 348 reviews 4/10 Value

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