Mercure Recife Navegantes

The hotel was old, stinky and dirty. The amenities were really low quality and the towels and linens not good! There were ants on my desk while I was trying to work)... they had just one person at the front desk when I was trying to check out.

My opinion is it does not! I had some issues such as, old toels, bathroom linking and very dark and dirty look, air conditioner out of order and apparently its filter hasn't been cleaned for ages. I'm allergic and got sick because of it. The property has an excelent location but a renovation is urgently needed! The cafeteria is extremely poor and looks dirty. I'll never get back and I'll let all my friends and social media friends know to avoid this hotel.

This is a very old unit of a Mercure hotel. Good location near the beach and close to the airport, with a staff that tries hard to deliver an Accor standard despite the conditions. The building is horrible and not suited for a hotel. Rooms are apartment style, large and clean, though, but they require an urgent update. Breakfast offers good food, in line with the chain standard, but the restaurant is very bad. I believe there is a much newer Mercure in Recife, so next time I will go straight to that one.

This is the classic example of a hotel which was retrofitted from an old apartment building, but the owner didn't change it enough to look like a hotel. Although the location is superb, the hotel desperately needs a refurbishment. It smells old and tired. The room I got was nice, sea view, high floor, ample space. Mattress ok, nothing memorable. The bathroom looks like a bathroom from the 70s. Wifi so bad I had to use my personal 4G stick. At breakfast, the fruits were fresh and sweet. They had one of those Nespresso machines with the capsules, but only offered two choices of coffee, both mild. I had the brewed coffee, which was ok. The prize went to the horrible scrambled eggs. I would be ashamed to serve eggs like that to anyone, let alone my hotel guests. See picture. F&B definitely needs to get their act together. Look out for Getulio at the reception, experient, polite and speaks perfect english.

Despite the renovation in rooms with new furniture - nice, by the way - services are still poor, with not well trained staff, poor breakfast, horrible car garage (especially downstairs) and with no parking attendant. Sounds funny but as Le Club Gold member I received the famous Welcome Drink, but there is no bar in the hotel!!! First time I saw that. I asked "Well, where can I drink my welcome drink?", and the check-in attendant said "At your room. You can take a water or a soft drink, but not a beer." Really (negative) impressive!