Novotel Hamilton Tainui

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Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.4/5 4,674 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204 HAMILTON
New Zealand

  • ANGELSEA ST:  STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80 miles

  • By plane

    HAMILTON At 15km / 9 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1 miles

GPS:-37.785992, 175.282622

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,674 reviews

TripAdvisor Rating  4.0/5  1,511 reviews

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Great thanks

Kia Ora Sarah, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Great stay!

Customer review rating 4.5/5

Patb Families - Confirmed reviews ALL

Very central location. Lovely helpful reception and restaurant staff. Our favourite place to stay in Hamilton!

Kia Ora Patricia, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Excellent location welcoming staff

Customer review rating 4.0/5

Marie-france M. Couples - Confirmed reviews ALL

For our second visit on the 30th April, our only regret was not to have been able to enjoy a room facing the river like on our first visit on the 25th. Besides this fact due to a busy week end stay nothing to report, only praises, particularly the possibility to park underground which makes luggage transfer so easy.

Kia Ora Marie-France, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Short but sweet

Customer review rating 5.0/5

H. P. Couples - Confirmed reviews ALL

We used our free Accor night at Novotel Hamilton and because it was free expected an average room . We loved our newly refurbished room overkooking the river..roomy and very co fortable, tastefully decorated. All service warm and professional. Parking options excelkent . Meals, dinner and breakfast very appetising.

Kia Ora Helen, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Excellent stay

TripAdvisor rating 5.0/5

manahills TripAdvisor review

From the very start the hotel staff were nice to deal with. I don’t normally sleep well in another bed, but I actually slept in way pass my normal wake up time. I recommend the full buffet breakfast as well 👍🏼 Thank you for an awesome weekend stay.

Nice rooms, good location

Customer review rating 3.5/5

Julie T. Families - Confirmed reviews ALL

Hotel is lovely but the restaurant was very short staffed

Kia Ora Julie M, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team about the staffing of the restaurant, I am sorry that this was your experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Great location to the CBD and great stay

Customer review rating 4.5/5

Jason J. Business - Confirmed reviews ALL

Very professional and accommodating. Room was clean and tidy and the bed was nice to sleep in.

Kia Ora Jason, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Good stay as always

Customer review rating 4.5/5

Tina Families - Confirmed reviews ALL

Was very excited to be upgraded to a lovely new room overlooking the river. Food was great service was also very good particularly a waitress we had on Thursday night. So friendly and did her job well.

Kia Ora Tina, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the restaurant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Wonderful stay

Customer review rating 4.5/5

Joy Business - Confirmed reviews ALL

Stayed for two nights with my husband. The room was lovely - very comfortable and well set up. We had quite a few Zoom meetings and were able to conduct them on the on the hotel wifi. The breakfasts were great and even though the hotel was full it was very well serviced and kept very clean. The only difficulty I had was trying to use the printer in the business center. I tried for an age to try and follow the instruction with no success. When I approached the front desk they were very helpful and I emailed the documents to them and they printed them for me.

Kia Ora Joy, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

PLEASANT STAY

Customer review rating 4.5/5

Dawn Q. Families - Confirmed reviews ALL

OVERALL IT WAS A VERY ENJOYABLE STAY

Kia Ora Dawn, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Ok stay

Customer review rating 3.0/5

Nicole Families - Confirmed reviews ALL

Mainly experience was good. But, had a split mattress so one night with no sleep. The team changed the mattress for the second night. However, no means to make up for the horrible sleep we’d had on the first night.

Kia Ora Nicole, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. I am sorry that your experience did not meet your expectations in terms of the bed; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have put a note on your profile so this does not happen again in your future stays. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again, and making the next stay more enjoyable. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Excellent quality, location and helpful staff

Customer review rating 5.0/5

Sandra Families - Confirmed reviews ALL

Friendly, engaged experience with staff. Quality of public areas excellent. Fabulous location. Perfect setting for a few days to relax.

Kia Ora Sandra, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Short stay

Customer review rating 4.5/5

Debbie Couples - Confirmed reviews ALL

Stayed a night to catch up with family. Room was great apart from being on the top floor and the air conditioning was really noisy, particularly when we were trying to sleep. Apart from that everything was great. They have a lovely team.

Kia Ora Debbie, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Home away from home in NZ

Customer review rating 4.5/5

Andrew S. Business - Confirmed reviews ALL

Great to be back after 8 months of Covid lock out. Great to see some familiar staff, particularly the breakfast crew!

Kia Ora Andrew, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the breakfast team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

like the hotel very convenient to everything

Customer review rating 4.5/5

Pat M. Couples - Confirmed reviews ALL

staff very peasant, we stay here whenever we are n Hamilton

Kia Ora Pat, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Very good on line check in system, staff helpful and friendly.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very good on line check in system, staff helpful and friendly.

Kia Ora Glynn, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back on your next visit to Hamilton. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Reception staff welcoming and helpful. Room comfortable, clean and a good size for a family. Room service prompt and good quality. Breakfast food great.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Everything was a great from reception service, to room comfort and quality, and breakfast food. The only negative that let our experience down was the very rude staff in the restaurant. So much so, I complained to the restaurant supervisor and duty manager. They handled an incident very well. The 3 staff who targeted me were appalling and need significant training in how to communicate with guests. I have never experienced such demeaning and rude comments - in front of other guests, my children and the restaurant supervisor.

Kia ora Kim, Thank you so much for formalizing a response for me to share with my 3 team members who you encountered on Anzac Day. I was extremely disheartened to hear that you and your family were made to feel like this in my restaurant. Please let me assure you that i addressed this with my team upon my return as i mentioned this behavior does not support the expectations i have of my team, nor is this reflective of the how i lead my team. It was lovely to speak to you on the phone and i hope you enjoy the remainder of your holiday with your children. My absolute apologies for your experience and i hope to be given the opportunity to personally welcome you all back again, Have a lovely day, Toni Baker Food and Beverage Manager

very nice

Customer review rating 4.5/5

Mr R. B. Couples - Confirmed reviews ALL

Check in friendly and competent.

Kia Ora Roy, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Very satisfied with our stay

Customer review rating 5.0/5

Gordon M. Couples - Confirmed reviews ALL

Hotel very central

Kia Ora Gordon, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Tainui in the near future once again. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Short stay

TripAdvisor rating 4.0/5

debbieneeley1 TripAdvisor review

Nice quick stay, room was lovely but we were on the top floor and the air conditioning was really noisy, particularly when we were trying to sleep. Great to see the buffet breakfast was back. Very smiling, helpful, happy team members.

Our most recent 20 reviews

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