Information message

Novotel Hamilton Tainui Hotel 4 stars

Customer review rating 4.4/5 15,338 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Hamilton Tainui
See on a map
+ 23 Services

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTON Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204 hamilton
new zealand

Tel: +6478381366

Fax: (+64)7/8381367

Check-in from 14h00

Check out up to 11h00

  • ANGELSEA ST :  STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80.79 miles

  • By plane

    HAMILTON At 15km / 9.38 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437.5 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1.25 miles

GPS :-37.785992, 175.282622

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

RESTAURANT ON ALMA

Type of cuisine: Regional

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

LOBBY BAR

Unwind in the lobby bar with its large windows and peaceful setting, the ideal place to conduct an informal business meeting over an expresso. Open daily with a great range of tantalising snacks and an international selection of beer, wine and spirits

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE BRIDGES CONFERENCE BAR

Bridges Bar can be opened for your own private after function party. Bridges Bar is not open unless pre-arranged.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 242

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

15,338 reviews

TripAdvisor Rating 4.0/5

1,496 reviews

Not with $200 a night

Customer review rating 1.0/5

Marianne A. J. Business - 11/09/2021 Confirmed reviews ALL

The bathroom had a really bad smell....drains. We had to cover the drains with a wet face cloth. The coffee and sugar must have been there since before lockdown as it was rock hard. We are in Hospitality and always strip the room to help housekeeping The king mattress was very stained and only had a single bed matress cover. Very upset that we slept on this. Yuk !! Be observant of miss-matching glasses and mugs. This shows lack of attention to detail . For $200 a night this is not acceptable. Especially for such a big organisation who professes to be a prestigious hotel group.

Good view, very comfortable bed.

Customer review rating 4.5/5

Harriet Business - 02/09/2021 Confirmed reviews ALL

Was a good place to stay when I couldn't go home. Food was yum, and the bed was very comfortable. The couch was good, but not the most comfortable.

Kia Ora Harriet, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Comfortable nice stay

Customer review rating 4.5/5

Makere Business - 25/08/2021 Confirmed reviews ALL

Enjoyed my stay here again. This is the third or fourth time I have stayed here for work and really like the rooms. Comfortable beds, good supply of towels and quiet and warm. The staff are always pleasant and helpful. This time I got a carpark so was greatful! Easy checkout as it was the night that lockdown was announced. Appreciated the fast service for breakfast to my room and the free masks and non contact checkout. All the best to your staff during lockdown. Stay safe and well!

Kia Ora Makere, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to have you staying with us once again, and we are glad you enjoyed your time. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit with us will be as pleasant as the previous one. Stay safe. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Nice rooms and quiet

Customer review rating 5.0/5

Steve Business - 24/08/2021 Confirmed reviews ALL

1 Night for conference only Good stay

Dear Steve C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi nui, Grayson Croasdale Front office Manager Novotel Tainui Hamilton

Nice place

Customer review rating 3.5/5

Kane Business - 24/08/2021 Confirmed reviews ALL

Good experience just a little disappointed with the gym being closed for reno

Dear Kane M., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry we did not have the gym available for you on this occasion. We are looking forward to revealing our new and improved Gym and Fitness Centre once the Hotel comes out of lockdown. I do hope we will have the opportunity to welcome you back once we have completed these works. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi nui, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Pleasant stay

Customer review rating 4.5/5

Anonymous Business - 24/08/2021 Confirmed reviews ALL

Room was clean, quiet & comfortable.

Kia Ora Wayne, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Nice and friendly, good hotel

Customer review rating 4.0/5

Anonymous Business - 23/08/2021 Confirmed reviews ALL

No issues with staff or room. Clean tidy and well presented.

Kia Ora Murray C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Great Stay

Customer review rating 4.5/5

Callum A. Friends - 23/08/2021 Confirmed reviews ALL

Unfortunately I didn't spend much time at the Novotel and I wish I could have enjoyed the room and surroundings more. Maybe next time!

Kia Ora Callum A., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future! Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Well located, friendly staff, great service

Customer review rating 5.0/5

Sarah Couples - 23/08/2021 Confirmed reviews ALL

Great service - it was my fiance's birthday and they had kindly made him a cake plate and card - the extra little things that will have me recommending this hotel. Rooms are lovely and great amenities in the room.

Kia Ora Sarah O., It is so pleasing to know that when our guest leave the hotel we have made a long lasting impression by exceeding the normal service standards. Your words are very kind and I'll ensure this is circulated to all departments. Warmest Regards, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton
Customer review rating 4.0/5

Anonymous Business - 23/08/2021 Confirmed reviews ALL

It was good. However when I checked in I was given the option to opt out of any surveys being sent to me so I am disappointed to have received this. If you give a customer an option of opting out, they clearly do not want to fill in surveys. That has negatively impacted on my experience.

Kia Ora Fraser, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback regarding your stay. I will share your comments with our team regarding the survey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton
Customer review rating 4.0/5

Tamara Business - 23/08/2021 Confirmed reviews ALL

The accommodation was fine - clean. Took a long time for the person checking me in to locate my details, despite having a booking reference and details.

Dear Tamara S., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. I do apologise you found the check in process to be slow. I have looked into your reservation and can see what may have been the cause of this. Your reservation was made for the 11th August - 12th August however you arrived to check in on the 10th August. This is as per the voucher received by Orbit Work Travel on the 2nd August. I am glad to see you were able to check in a day early and we had a additional room available for you preventing further delays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi nui, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Well located

Customer review rating 3.5/5

Maddison Couples - 23/08/2021 Confirmed reviews ALL

Room was very small compared to our booking. Was very hard to understand the girl at the desk. Wasn't told anything about the hotel eg how to get WiFi, the fact there is a restaurant avaliable and how to get to the room. We were wandering around the lobby trying to find where the elevator was. Was nice and close to food and shops though.

Kia Ora Maddison C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always great to receive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Great stay

Customer review rating 4.5/5

L-j C. Families - 23/08/2021 Confirmed reviews ALL

Great staff, good room and good location. Thanks for a great stay! Breakfast was delicious like normal too! Ngā mihi nui.

Kia Ora Lj C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It was a pleasure to welcome you back to the hotel, thank you for your positive feedback. I can see you have been signed up to the ALL Loyalty programme, but this has not been accepted yet. I have re-sent you the invitation email - please do get in touch if you would like assistance signing up as it is beneficial to have if you stay with Accor frequently! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

The perfect stay

Customer review rating 5.0/5

Jordyn Families - 23/08/2021 Confirmed reviews ALL

Welcoming check in staff, efficient car parking system, clean and tidy rooms with lovely views of the river, great location next door to the popular sky city and Centre place mall. Overall could not recommend more highly

Kia Ora Jordan J., Thank you again for sharing your experience. The team really appreciated your kind words of encouragement. It is so pleasing to know that when our guest leave the hotel we have made a long lasting impression by exceeding the normal service standards. Your words are very kind and I'll ensure this is circulated to all departments Ngā mihi nui, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Great stay

Customer review rating 4.5/5

Jo Friends - 22/08/2021 Confirmed reviews ALL

Just stayed the one night, but the new rooms are lovely, well appointed and clean. Staff were friendly and accommodating Overall a great night

Kia Ora Jo E., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Great service

Customer review rating 4.5/5

Connor Business - 22/08/2021 Confirmed reviews ALL

A very welcoming hotel with great service.

Kia Ora Connor G., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Sarah Bloxham Conference & Guest Coordinator Novotel Tainui Hamilton

Hamilton Tainui novotel

TripAdvisor rating 5.0/5

daljit8dd 11/08/2021 TripAdvisor review

Visited for my wife's birthday. Great service good food easy check-in conformable rooms for family. Location was extremely central and my request for Riverside room was sorted by complimentary upgrade to a riverview. Exceeded expectation.

Outstanding staff

TripAdvisor rating 4.0/5

JanineRodge Business - 24/07/2021 TripAdvisor review

Every staff member we encountered, from the front desk to the room attendants was friendly, welcoming, helpful and professional. Special mention must be made of Poppy who served us in the restaurant and bar area. Not only was she very pleasant and enjoyable to chat to as she served us, but from observing her interactions with not only other guests but also her fellow colleagues shows she is exceptional staff member on every level and such an asset to your team.

Anniversary

TripAdvisor rating 4.0/5

KIA K 14/04/2021 TripAdvisor review

Anniversary with my wife and spent the weekend in Hamilton . The unit was very spacious and was nice and clean . Ordered room service , was disappointed with the food as it didn't seem it be very fresh The staff were very helpful and front desk was very efficient when booking in and arriving Enjoyed the quick exit on the Sunday morning when leaving , thank you

Well worth the experience

TripAdvisor rating 5.0/5

paeakau 11/04/2021 TripAdvisor review

The services we experienced (at reception, at room service, at the bar and at breakfast were very professional, warm and welcoming. The room (overlooking the panoramic view of the Waikato River) was very comfortable with the standard amenities - air conditioning and heating; tea, coffee, hot chocolate, sugar milk, an iron and ironing board, a box of tissues, shampoo, conditioning, show gel, body lotion and a hair dryer available. The best was having a nice room to stay in. The least liked was having to check out!

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in hamilton