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Novotel Hamilton Tainui Hotel 4 stars

Customer review rating 4.4/5 13,890 reviews

ALLSAFE approved hotel

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Novotel Hamilton Tainui
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+ 24 Services

Hotel extras

  • River or city view, WIFI, work area, cable TV

  • Relaxed lobby bar, fitness centre, sauna

  • Modern Local Fusion Cuisine with choice of bars, cafés and restaurants nearby

  • Range of versatile conference rooms for effective events

  • ALLSAFE Accredited

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204 hamilton
new zealand

Tel: +6478381366

Fax: (+64)7/8381367

Check-in from 14h00

Check out up to 11h00

  • ANGELSEA ST :  STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80.79 miles

  • By plane

    HAMILTON At 15km / 9.38 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437.5 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1.25 miles

GPS :-37.785992, 175.282622

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 King size bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with two double beds

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Deluxe Room with 1 king size bed

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft

Superior Family Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 35 m² / 377 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with 1 king size bed

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
Rooms

Our restaurants and bars

RESTAURANT ON ALMA

Type of cuisine: Regional

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Menu (PDF)

Lunch

11:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Unwind in the lobby bar with its large windows and peaceful setting, the ideal place to conduct an informal business meeting over an expresso. Open daily with a great range of tantalising snacks and an international selection of beer, wine and spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BRIDGES CONFERENCE BAR

Non contractual photo

Bridges Bar can be opened for your own private after function party. Bridges Bar is not open unless pre-arranged.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 242 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

13,890 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,485 reviews

Anniversary

TripAdvisor rating 4.0/5

KIA K 14/04/2021 TripAdvisor review

Anniversary with my wife and spent the weekend in Hamilton . The unit was very spacious and was nice and clean . Ordered room service , was disappointed with the food as it didn't seem it be very fresh The staff were very helpful and front desk was very efficient when booking in and arriving Enjoyed the quick exit on the Sunday morning when leaving , thank you

Great Stay

Customer review rating 4.5/5

Gary Couples - 12/04/2021 Confirmed reviews ALL

Really appreciated the upgrade

Dear Gary, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Well located.

Customer review rating 4.5/5

Chrisstine Couples - 12/04/2021 Confirmed reviews ALL

We stayed in Deluxe King bedroom. Very tidy. We are assuming because of COVID-19 this is the reason there were no mini bar snacks. Stock up. Friendly staff . Check out the parking. We were able to park by front entrance whilst we checked in and took bags up to our rooms.

Dear Christine, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Clean, crisp - lovely interiors. Fabulous breakfast.

Customer review rating 4.5/5

Bec Families - 12/04/2021 Confirmed reviews ALL

Only negative being the parking. Had to spend an additional $22 to park overnight at the Casino.

Dear Rebecca, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Well Located

Customer review rating 3.5/5

Anonymous Couples - 12/04/2021 Confirmed reviews ALL

We enjoyed our stay - very handy spot in town to walk anywhere for dinner, movies, etc. The room was nice, bed comfortable. But there were a couple of hitches- Had to call Housekeeping twice - first no milk in fridge for making tea. Then later, for some shampoo - not re-stocked. One thing that was a bit annoying was the lack of parking for guests.

Customer review rating 3.0/5

Anonymous Couples - 12/04/2021 Confirmed reviews ALL

Not the Best. Found one Towel and two, two satchels of sugar for my tea.

Extremely Satisfactory once again

Customer review rating 5.0/5

Margaret H. Couples - 12/04/2021 Confirmed reviews ALL

An 8.30pm arrival at reception, Easter Sunday, meant a short wait behind other guests checking in. Received an acknowledgement re waiting patiently from the receptionist which wasn't necessary but a nice welcoming comment to start the checking in proceedings. Once keys were given and the confirmation of complimentary parking established we were able to settle into our well resourced room, pleased to partake of the complimentary Accor Plus welcoming dish plus the complimentary drinks at the bar. We wallowed in the idea of being special guests. Moving freely in, around and out of the hotel during our stay was also a comforting experience, always greeted by smiling, friendly staff. From all our experiences here at the Novotel Hamilton Tainui, this has become a natural process....feeling like a part of the whānau and being welcomed again like a whānau member. This was very noticeable from two of the serving staff in particular, during the buffet breakfast on the day of our check out. For the one night stay the price was very reasonably affordable. Thank you Novotel Hamilton Tainui.

Dear Margaret, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Ho hum

Customer review rating 2.5/5

Poppy C. Business - 11/04/2021 Confirmed reviews ALL

i booked by direct phine call to IBIS. We love IBIS at NO TINE was I told while doing booking on phone that ibis was closwd so when we arrivws theee we were shockes. I was about to call and see i had email from Novotel. So i felt mislead. Receptionist was lovely and arranged valet parking despite having insisted it was full! The restaurant service in evwnjnv was very good UNTIL.the mains qere swrved. Then nOthing. Shocking! Meal had wrong sauce andnqas cold but no swrvice to provide opportunity to fix. Room was ok but no instructions how to turn noisy air off so very little sleep

Kia ora Poppy, Thank you so much for taking the time out of your day to share your recent experience with us. Please let me extend my sincerest apologies for the entire experience from booking to departure but more specifically for the service standards that was not provided by my team in the restaurant. It is so disheartening to hear that what should have been a comfort service such as dining which makes you feel most at home was not given in this case. There has been a lot of emphasis that we as a management team have put into the sequence of service of late so is hard to see that we still have not achieved this. I can assure you that we will continue to work on this area so that you and every guest who chooses to dine with us will experience the care and attention you deserve. Thank you again for the opportunity to look into this further, Have a lovely day Poppy, Toni Baker Food and Beverage Manager

Friendly staff

Customer review rating 4.0/5

Glen Business - 11/04/2021 Confirmed reviews ALL

2 night stay. Clean room, friendly staff, good food. Unfortunately the room was noisey at night - an external humming and I am still waiting to recieve my e invoice

Dear Glen Raymond W., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have gone ahead and sent the invoice to you now. You should receive this shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton
Customer review rating 4.5/5

Maria W. Business - 11/04/2021 Confirmed reviews ALL

Much improved, better food and service in restaurant great.

Kia ora Maria, We are so pleased to hear that you had a much better stay on this visit and saw the benefit of the changes that we have been constantly working on. Have a lovely day Toni Baker Food and Beverage Manager

Excellent experience at the Novotel

Customer review rating 5.0/5

Caren J. Families - 11/04/2021 Confirmed reviews ALL

Every staff member was extremely helpful and the hotel met our needs in every way. We were a family group with several rooms and varying ages and it suited us all.

Dear Caren J., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Very restful

Customer review rating 4.0/5

Kim S. Families - 11/04/2021 Confirmed reviews ALL

Great location and quiet. Lively bed though a bit soft

Dear Kim S., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Parking poor when arriving late - staff un helpful

Customer review rating 3.0/5

Anonymous Business - 11/04/2021 Confirmed reviews ALL

Parking poor when arriving late - staff un helpful Menu - needs a revamp (dinner)

Kia ora Peter, Thank you so much for taking the time out of your day to share your recent experience with us. I can understand your frustrations around the limited parking situation here at the hotel and i can assure you that our General Manager is working hard on finding different solutions to make this more suitable for our guests. Please also note that we as a management team have a planning session for our new menu roll out that is scheduled for July this year as the last change was in January/February. I appreciate your feedback as it allows us to continuously review our offerings so thank you for this. Have a great day. Toni Baker Food and Beverage Manager

great location, average experience

Customer review rating 2.5/5

Edwin Business - 11/04/2021 Confirmed reviews ALL

Confronting guests at the door with "sorry, we have no parking" and "you can't park there" before we've even checked in. When we asked where we should park the response was shrugged shoulders and "try the street.." - c'mon man!!

Okay

Customer review rating 3.0/5

Seamus Business - 11/04/2021 Confirmed reviews ALL

I stayed with you a few weeks ago and got your staff to book my next stay but they must have forgotten the car so this stay I had to park at Skycity which was really annoying as being a business traveller one of the reasons I stay with you is this facility.

Great stay thanks

Customer review rating 4.0/5

Bonnie Business - 11/04/2021 Confirmed reviews ALL

Comfortable and well located

Dear Bonita M., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grayson Croasdale Front Office Manager Novotel Tainui Hamilton

Excellent Stay

Customer review rating 5.0/5

Joan Business - 11/04/2021 Confirmed reviews ALL

I really enjoyed staying here. Staff were friendly and helpful. The amenities were nice and clean and tastefully done for a Hotel. The food in the restaurant was deleicious, I am not a very big eater, so felt guilty leaving half of my plate behind, perhaps smaller options or half sized options would be an idea.

Kia ora Joan, That is so awesome to hear you had such an enjoyable stay across the board and we are glad that the staff and services contributed to this. Have a lovely day Toni Baker Food and Beverage Manager
Customer review rating 5.0/5

Krystal G. Business - 11/04/2021 Confirmed reviews ALL

Would highly reccommend and be returning in the future

Dear Sharyne, Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to be of service again in the near future. Regards Philip Hilton General Manager

Great service

Customer review rating 5.0/5

A W. Couples - 11/04/2021 Confirmed reviews ALL

One night stay. Ate dinner and breakfast in hotel and very happy with quality.

Kia ora Andrea, It is amazing to hear that you had such a lovely stay with us from arrival to departure and everything in between. Thank you for choosing to dine with us also, we are glad it was an enjoyable experience. Have a lovely day Toni Baker Food and Beverage Manager

Well worth the experience

TripAdvisor rating 5.0/5

paeakau 11/04/2021 TripAdvisor review

The services we experienced (at reception, at room service, at the bar and at breakfast were very professional, warm and welcoming. The room (overlooking the panoramic view of the Waikato River) was very comfortable with the standard amenities - air conditioning and heating; tea, coffee, hot chocolate, sugar milk, an iron and ironing board, a box of tissues, shampoo, conditioning, show gel, body lotion and a hair dryer available. The best was having a nice room to stay in. The least liked was having to check out!

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