ibis Sydney World Square 3 stars

Customer review rating (ALL Rating) 4.3/5 1,116 reviews

ibis Sydney World Square - Image 1
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382 -384 Pitt Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • CBD location, walk to Darling Harbour, Chinatown, ICC, Pitt St Mall

  • Wifi, security lockers, safety deposit box, mini fridge

  • ibis Kitchen open for buffet breakfast 7 days a week.

  • 24hr Grab it & Go menu

  • Boardroom facilities

Our accommodation(s)

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Hotel location

ibis Sydney World Square

382 -384 Pitt Street
2000 SYDNEY
Australia

GPS:-33.877822, 151.207591

Telephone
Fax +61 2 9282 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

IBISTRO

OPEN

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,116 reviews

TripAdvisor Rating  3.5/5  2,252 reviews

Good location

Customer review rating 4.5/5

John Business - Confirmed reviews ALL

In town for work and very convenient

Dear John M., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Once was enough

Customer review rating 2.0/5

Bj Business - Confirmed reviews ALL

This stay was pretty frustrating. I changed to this hotel from Swissotel to save some money. While it was half the price, I'd say it was far less than half the comfort and overall pretty poor value. I'd rather have spent the extra money, in hindsight. My shower door didn't open enough for me to comfortably get in. It didn't _close_ properly, leaving to a wet and slippery floor, yet didn't have enough clearance to put a towel/mat down. The fridge compressor was so loud I had to unplug it in the middle of the first night and kept it unplugged the whole time (I mean MEGA loud -- it woke me up 4-5 times). The white light from the wall mounted TV (while off) was glaringly bright in the middle of the night, so I had to unplug this also. The keycard was extremely unreliable (and every morning and night, the elevators were filled with people sharing this frustration, missing their floors unable to get their card to read). If staying on a street with 6 massage parlours/brothels is a draw, then the location is ideal, but otherwise I had very big hotel envy for my colleagues and spent my trip feeling resentful and regretful.

Dear Bo J., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Has changed since my last stay.....

Customer review rating 2.5/5

Abcd Friends - Confirmed reviews ALL

Having stayed here several times before, I was disappointed this stay. Lifts have always been a huge problem in this hotel, and with only one working it was completely untenable trying to get in and out if the place. Coupled with a staff member bashing on my door an hour before my pre-arranged late check out (defeating the purpose) I'm fairly convinced there has been a change in management. And not for the better. Disappointing.

Dear Joanne E., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have had no change in Management, just 1 new staff member that did not record your late checkout request. I am very sorry for this, the team member was spoken to and retrained. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Well located. Quiet room.

Customer review rating 5.0/5

Sd Couples - Confirmed reviews ALL

Nice location, easy to find, and super close to all location (China town, Thai town, World square, Pitt street)

Dear Supada D., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great stay & value for money

Customer review rating 4.5/5

Tomás Solo - Confirmed reviews ALL

Great value for money in a lively area of Sydney with big amount of food options. Basic room but extremely good related to the cost payed. Helpful staff.

Dear Tomas P., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

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Other web-users rate our hotel

  • 1,072 reviews 9.6/10 Location
  • 1,230 reviews 6.1/10 Room
  • 1,115 reviews 8.8/10 Service
  • 28 reviews 8.2/10 WiFi
  • 537 reviews 6.4/10 Cleanliness
  • 283 reviews 6.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.