Pullman Sao Paulo Ibirapuera 5 estrelas

I stay at this hotel several times a month and have been using it for a couple of years now. My employer has chosen to make a contract with this hotel so I don’t have a choice as to where to stay. If you are coming here and need Wi-Fi do so at your own peril. It never fails, not ever that the Wi-Fi will go off or kick me off a dozen times a day. Many times when I’m in the middle of a video conference or trying to just work online. This hotel is always making small cosmetic changes to the lobby or other public areas, but what they need to do is invest in their Wi-Fi so people can actually work online. If internet is at all important you should find accommodations in another hotel. The other thing that is likely not to work is the AC in your room. Along with your room key. If you happen to touch your room key to your cell phone plan on returning to the lobby to get it reprogrammed. On the other hand the staff here couldn’t be nicer. They are always cordial, polite and very understanding as they are all too familiar with these complaints.

Hotel has very poor internet service/connection...no rely on it... Lot of excuses..but no solution... Tbey have been adviaed many times it seems no solution has been taken. Everything else ..average Pool very small..gym and food great..

Hotel is fine. Not as exclusive as other Pullman hotels in the world. Service good. Karol is super helpful and Fernando. But please fix your key card system. Had to ask for a new key card 7 times during my stay of 48 hours because it stopped working all the time!!!

Arrived early and was granted early check in. Room was very nice. 2 bottles of water were included, I found out later that a 2L complimentary bottle was also available with my corporate rate. Mini bar was well stocked as was the bathroom with amenities. The area around the hotel was safe. My office was close by. I enjoyed the restaurant downstairs for dinner. The complimentary breakfast buffet was absolutely outstanding! Lots of choices incluing cook to order omelettes, many pastries, etc. A great hotel for a 3 night business stay.

I would like to thank you for the amazing experience I had during my stay at the hotel. Once again I was enchanted by the service and attention of the team. At breakfast we were very well received by Luana and attended by Celya. I also wanted to highlight the work of Paulo who works in the cafeteria. the apartments are in urgent need of renovation, but the rest of the structure is in perfect condition. Thanks to the reception team, especially Karoline and Costa.