Mensagem informativa

Hotel Pullman São Paulo Ibirapuera 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 8.462 comentários

Hotel ALLSAFE. Aprovado

+ 25 Serviços

Extras do hotel

  • Hotel com sauna, Spa Shishindo, academia e piscina

  • Bar TastelT com Vinacoteca e conceito Wine by the Glass

  • Cortesia para 1 criança até 11 anos se hospedando com os pais

  • Hotel próximo de grandes hospitais, como o Beneficiência Portuguesa

  • 9 minutos de carro até o Aeroporto de São Paulo - Congonhas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Pullman São Paulo Ibirapuera

Rua Joinville, 515
Ibirapuera
04008-011 são paulo
brasil

Tel: +551150884000

Fax: (+55)11/50884000

Check-in a partir das 15h00

Check out até as 12h00

  • LARGO SAO FRANCISCO : 

  • NORTE SUL : 

  • De avião

    Aeroporto de Guarulhos A 30 km / 18 milhas

  • De avião

    Aeroporto de Congonhas A 8 km / 4 milhas

  • De helicóptero

    Grand Mercure Ibirapuera A 2 km / 1 milhas

  • De carro

    Marginal Pinheiros A 8 km / 5 milhas

  • De carro

    Rodovias Anchieta/Imigrantes A 8 km / 4 milhas

  • De carro

    Saída Dutra Rodovia Ayrton Senna A 15 km / 9 milhas

GPS:-23.58227256, -46.65031493

Serviços de hotéis

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • 2 Restaurantes
  • Um Bar
  • Café da manhã
    • Buffet Custo adicional
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 15 Salas de reunião
  • Centro de negócios
    • Centro comercial com equipe de apoio
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 348 quartos
    • 9 quartos para pessoas com mobilidade reduzida
    • 15 quartos para famílias
    • 15 quartos contíguos
    • 348 quartos para não fumadores
    • 12 pisos
  • Idiomas falados no hotel
    • Português
    • Francês
    • Espanhol
    • Inglês
  • Salão
    • Área de espera ou lounge
    • Lounge Executivo
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI de alta velocidade
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Elevador para todos os andares
  • Instalações para check-in e check-out
    • Check-out expresso
  • Armazenamento de bagagem
    • Armazenamento de bagagem
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Ferro
    • Ferro de passar na recepção
  • Cofre na recepção
    • Cofre na recepção
Acesso à acomodação
  • Autovagas Custo adicional
    • No local
    • Privado
    • Estacionamento com serviço de segurança
    • Estacionamento com manobrista
Bem-estar
  • Piscina Externa
    • Exterior
    • No local
  • Academia e SPA by Shishindo
    • No local
    • Massagem
    • Sala e sauna
    • Solário/UV

Nossas acomodações

O hotel conta com 348 apartamentos distribuídos nas categorias: Superior, Deluxe, Executivo e Suíte. Todos os apartamentos são climatizados e tratados acusticamente, piso vinílico (antialérgico) e internet gratuita. Um importante diferencial do Pullman Ibirapuera são os andares executivos, que agregam serviços tecnológicos e destacam inúmeras facilidades da marca como: dock station, máquina Nespresso, ducha italiana, secador de cabelo profissional.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 19

  • Tamanho máximo: 274

  • Capacidade máxima: 160 pessoas

  • Capacidade máxima para banquete: 180 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Pullman São Paulo Ibirapuera

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

8.462 comentários

Classificação no TripAdvisor 4.5/5

1.750 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Home from home

Classificação TripAdvisor 5.0/5

kierannash Business - 01/09/2021 Avaliação certificada TripAdvisor

This hotel is very dear to me. Started staying a few years ago at the beginning of an important acquisition. Immediately looked after by the team. Wonderful workers, high standard rooms, great gym. Reception team could not do enough for you. And the best breakfast in Brasil, lovely to take a good long café de manhã there and prepare for the day!

Hi Kierannash! We very much appreciate your excellent review about our hotel and specially about our team! We will forward your comments to all of them. We hope to have you with us for the next years ahead and may us be your home away from home. All the best. Renan Sousa Operations Manager

Great family gathering

Classificação TripAdvisor 5.0/5

Fearless03678471191 Family - 10/08/2021 Avaliação certificada TripAdvisor

Great hotel, nice infrastructure, very clean, excellent location nearby ibirapuera and MAC SP, free motocycles, nice lunch basket for lunch in the the park, excellent breakfast, and fair pricing. A great option for good family weekend and family time.

Hi Fearless03678471191, We very much appreciate your review about our hotel. We are happy to see that you had a great experience with us and we hope to have you back with us shortly. Best Regards, Renan Sousa Operations Manager

Great location and good price

Classificação TripAdvisor 4.0/5

mfaidengold Business - 08/12/2019 Avaliação certificada TripAdvisor

The hotel is a great value. Many airline crews stay there because if that. I would only suggest to have fluffier towels. The rest is excelent. People in the hotel always smile. Love it. Security is highly visible making it feel good

Hello mfaidengold! What an honor to receive these amazing compliments to our staff, thank you very much! Regarding the towels, rest assured the Housekeeping Manager is already aware of your observations and we are currently working on this matter for the near future! Your feedback is much appreciated and please don't hesitate to keep sharing it with us for continuous improvements! :) Best, Thais Ghiro Customer Experience

A little Surprised

Classificação TripAdvisor 3.0/5

KBH0913 Business - 08/10/2019 Avaliação certificada TripAdvisor

I've stayed in this hotel numerous times before and the hotel itself did not disappoint. Good amenities, large size gym, strong wifi signal, very clean, close to good restaurants. All in all very comfortable and welcoming. The one gripe I have during my last trip is that I was charged 1 extra day of parking because I decided to utilize my late-check out benefit. Not complaining about the cost or the poor parking service. It's the fact that I was not informed well in advance of this pending charge. Had I known, I would've understood and moved on. In any case, this was very disappointing and I hope hotel management would be so kind as to warn guests in advance of any potential surprising charges they may incur.

Dear KBH0913, Thank you very much for your review and specially for the opportunity you are offering us to improve our services! Besides the highlights, we are very sorry for the setback you faced. We assure you this is not part of the Pullman Experience we want to provide our guests, as we hope to have shown you in your previous stays. Please, we kindly ask you for more details so we can thoroughly investigate this matter. Also, I assure you the Manager responsible and his staff have been forwarded your review for notification and procedure reinforcement, so these situations do not recur. We'll be at your disposal through the e-mail h2125-qm@accor.com.br. Sincerely, Thais Ghiro Customer Experience

Pullman Ibirapuera

Classificação TripAdvisor 4.0/5

seanjmass Solo travel - 23/08/2019 Avaliação certificada TripAdvisor

The hotel is nice and modern. I've stayed several times before and enjoyed it. My issue on this stay is that housekeeping didn't clean my room even though I asked for it to be cleaned twice. I was also initially placed in a room reserved for flight attendants as there was no mini bar. Fortunately one of the members of the reception staff changed me to a better room. It's a nice property, I just dont think that I should have to manage by stay as much. Things like a good, clean room should be automatic.

Dear Sean, Thank you very much for sharing your review with us! Besides your compliments, we are very sorry for the setbacks you faced during your last stay. As you have experienced before, this is definitely not the quality standard we aim to achieve. Rest assured the Housekeeping and Front Desk managers are aware of the situation and will reinforce procedures with their respective teams. We fully agree with your comments and appreciate the opportunity you have given us to improve our services for a better experience in your next visit. Best regards, Thais Ghiro Customer Experience

Didn't Disappoint

Classificação TripAdvisor 5.0/5

KBH0913 Business - 02/05/2019 Avaliação certificada TripAdvisor

I stayed in this particular Pullman Hotel before and was happy with them, though I expected as such given their established star rating. This visit, however, I was particularly impressed overall. The front desk personnel were helpful, courteous and accommodated my online requests, The amenities were on point - gym was good although they should get appropriately sized collars for the bigger diameter weight bars. Food and service at restaurant was good but if you're interested in local dining, the hotel is fairly close to some really exceptional restaurants and these are an Uber ride away. All in all, very pleased and happy for a weekend stay. Will book again when I am in this part of the world again.

Dear Guest, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive such a positive feedback and to know that you have had a good experience in São Paulo! We are happy to hear our attentive staff helped you promptly and our services achieved your expectations. Rest assured all your observations were forwarded to the relevant managers and we are working to improve your experience at the gym next time. Hope to see you again for another Pullman experience when you come back to the city! With best wishes, Vinycius Carvalho Customer Experience

Amazing Hotel

Classificação TripAdvisor 5.0/5

Mobile10321551397 Couples - 11/03/2019 Avaliação certificada TripAdvisor

We stayed for one night and had a beautiful time. The Hotel is in a very good shape, the staff is amazing and very very kind. Rooms are clean and very nice equipped. Location is perfect to discover the city and we felt very safe. We would absolutely recommend this hotel and thanks the whole team for the beautiful time. Kind regards, Florian

Hello Florian, Thank you very much for taking the time to evaluate and share your comments about your stay and also for your recommendation! We are glad to hear you enjoyed it due to our attentive staff, the accommodations and our location. Be sure we will forward your compliments to the whole team and they will be delighted to welcome you back! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

BAD EXPERIENCE

Classificação TripAdvisor 2.0/5

RUBENS J Business - 27/02/2019 Avaliação certificada TripAdvisor

No taxis in the hotel when I need to. Sometimes I phoned to the reception and there was no answer. And the worst I asked for being awaked in the morning and nobody called me. Very disappointed with my staying ....

Dear Rubens, Thank you for the candid review regarding your recent stay with us. We are sorry for not completely fulfilling your expectations and for the setbacks faced. Your impressions are very concerning, as they definitely do not reflect the service culture we aim to achieve. Please allow us to explain, we have a contract with a taxi company and they are responsible for always providing units for the hotel. When it is not possible, the bell boys will happily fetch a car as quickly as possible for you. Also, the Welcome Desk team is available 24/7, but as there were difficulties in the communication, rest assured the staff has been notified and procedures have been reinforced. Furthermore, the wake-up call is done automatically and both your requests are registered as completed. We guarantee future calls will be done manually so these situations do not recur. We sincerely hope to welcome you back and regain your trust in our services. Best regards, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

4 days in SP at the Pullman Ibirapuera

Classificação TripAdvisor 5.0/5

Pioneer04277996238 Couples - 10/02/2019 Avaliação certificada TripAdvisor

Very good location. Staff bilingual and extremely helpfulGreat food and service! Gym available 24/7Excellent breakfastRoom sensors were a bit irritating but nothing you cant get used toUse uber as much cheaper than standard taxi service

Hello Pioneer04277996238, Thank you for taking the time to evaluate and share your comments about your stay with us. We are happy to hear you enjoyed it due to our attentive staff, the Chef’s creations and facilities. At the same time, we are sorry for the inconvenience of the motion sensors in the room. Your comment was forwarded to the Maintenance Manager for possible future improvements. Be sure we will forward your compliments to the whole team and they will be delighted to welcome you back! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

Nice hotel, close to Ibirapuera parc.

Classificação TripAdvisor 4.0/5

Sven v Business - 31/01/2019 Avaliação certificada TripAdvisor

One of the best hotels in Sao Paulo with very friendly staff and good service orientation.Location is good and the rooms are decent (although need some little maintenance).Ground floor is nicely set and has an open atmosphere.An annoyance was found in the non-respect of the non-disturb button by the minibar ladies (happened several times).

Hello Sven, We appreciate you taking the time to evaluate and share your comments about the stay with us. Thank you for giving us the opportunity to show the best of our hospitality! It is an honor to hear you enjoyed our attentive staff, the facilities and our location. Also, rest assured your observations were forwarded to the relevant managers so they can reinforce procedures with their teams and these situations do not happen again. We apologize for the setbacks as they do not reflect the Pullman experience we work so hard to provide. We would all be delighted to welcome you back! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

Short trip

Classificação TripAdvisor 5.0/5

L5269FWpauloc Solo travel - 21/12/2018 Avaliação certificada TripAdvisor

Good location. Friendly and professional staff. Nice breakfast and lunch.Good happy hour. Easy transportation access. Confortable bed and good pillows.Free wi-fi, good signal.Near restaurants, malls.

Hello L5269FWpauloc, Thank you for taking the time to evaluate and share your comments about your stay with us. We are happy to hear you enjoyed it due to our attentive staff, the Chef’s delights and our location. Be sure we will forward your compliments to the whole team and they will be delighted to welcome you back! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

A Modern and very confortable hotel with a very good restaurant

Classificação TripAdvisor 5.0/5

210marioantonios Couples - 25/10/2018 Avaliação certificada TripAdvisor

located in front of Ibirapuera Park, with fast access to main routes to Congonhas airport. Modern and comfortable rooms , with a very nice restaurant and Bar.. Near several good museums and gastronomic options.

Hello 210marioantonios, Thank you for your evaluation! It is gratifying to receive your positive feedback. We are glad to know our location, accommodations and restaurant have contributed to your satisfaction! Hope to see you soon on your next visits! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

Very good!

Classificação TripAdvisor 4.0/5

Guilherme M Family - 11/09/2018 Avaliação certificada TripAdvisor

I liked a lot the Pullman Ibirapuera. It has a very sophisticated atmosphere. The location is very nice as you can walk to the Ibirapuera Park. I would definitely go back to the same hotel in case I travel to São Paulo again.

Dear Guilherme, Thank you for taking the time to share your comments about your stay with us. We are happy to know you enjoyed our facilities and the location! Please continue to trust our excellent service for your next trips to São Paulo! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

should i stay here again?

Classificação TripAdvisor 4.0/5

Ricardo R Friends getaway - 09/10/2017 Avaliação certificada TripAdvisor

I am member of accorthotels. but in this hotels it doesnt matter if you are, have some problems with the bathroom, but the worst part is the restaurant, NO at the level of any hotel of 4 stars. i have to resend the food i asked for twice,. IN room services you order something but they send whatever they understood. in clonclution Food and Beverage department needs to improv NOW.

H6918QKricardor, Our sincerest apologies for the misadventures of your stay. We would like to inform that all your considerations has been received by our team with care and attention, and the proper actions are being applied accordingly to our premise of continuous improvement. We hope to have the opportunity to provide you with a better experience in the future. We will spare no efforts to exceed your expectations! Best regards from the entire team, Mariana Lobo Customer Experience Pullman São Paulo Ibirapuera

good value, great service, wonderful rooms

Classificação TripAdvisor 5.0/5

Ernesto L Business - 13/05/2017 Avaliação certificada TripAdvisor

I spent three nights at Pullman Sao Paulo Ibirapuera during a business trip. The highlight was the staff -- attentive and warm without ever being overbearing. My room was spacious, impeccable and had a nice view. The bed was extraordinarily comfortable and black-out curtains helped me sleep in the day I could. The bar and restaurant in the lobby have a nice vibe. The fitness center is larger and better equipped than most hotel gyms. I had a late flight on my last day in Sao Paulo and was surprised when the hotel offered me a 4 p.m. late checkout. In look forward to being back.

Dear Mr. Ernesto, We are glad to acknowledge that we succeed on providing you a over-the-top experience! A special thanks for highlighting the Pullman São Paulo Ibirapuera staff. Our Connectors are the most important component to make the Customer Experience happen! We hope to welcome you again soon! Best regards, Mariana Lobo Customer Experience Pullman São Paulo Ibirapuera

Nice full weekend with confortable and Well located. Pleasure to be Well come everytime. The staff is very polite, helpf

Classificação TripAdvisor 5.0/5

milton_camargo9 Family - 03/05/2017 Avaliação certificada TripAdvisor

Ull. Great restaurant and especial dishes. Near the beatifull Ibiraquera Park. Clone to católica churchs, business área, general services. Excelent router to Congonhas airport and Paulista avenue. And near center área of SP.

Dear Mr. Milton, Thank you for sharing your thoughts on TripAdvisor! We are glad to acknowledge your contentment with the experience at Pullman São Paulo Ibirapuera! Our team will be more than glad to welcome you again in a near future. Feel Welcome, Mariana Lobo Customer Experience Analyst Pullman São Paulo Ibirapuera

An excellent hotel

Classificação TripAdvisor 5.0/5

Ana G Family - 10/02/2017 Avaliação certificada TripAdvisor

Pullman São Paulo Ibirapuera is very well located, the employees were very kind and polite. The room was silence, clean and I had a perfect night sleep in my bed. And what can I tell about the breakfast, delicious, that's the best word to describe. I will return, as soon as possible.

Dear Mrs. Ana, We are very honored with your lovely words! Our hotel have room with Park view or City view, and all have the most comfortable bed to sleep. And our breakfast, frequently praised, have a great variety of options, from croissant to our most traditional "Pão de Queijo - Cheese Bread". We are looking forward to see you soon! Cordially, Debora Ribeiro Customer Experience

Hotel

Classificação TripAdvisor 4.0/5

rigobertoandersonm Couples - 25/01/2017 Avaliação certificada TripAdvisor

Good afternoon I and my wife stayed in Pullman ibirapuera for 3 nights, the hotel was very clean and the staff were very helpful, coffee and water , we had to request a replacement because it was not maid

Dear Mr. Rigoberto, We were very pleased to know that your stay with us was excellent, especially for appreciating not only the comfort of our facilities, but also for highlighting our Connectors, who stood out for the personalized welcome during their visit. We are truly grateful for the details you mentioned, so we can fine-tune our procedures and provide you with great moments in your next stay. We are looking forward to your next visit! Cordially, Debora Ribeiro Customer Experience

Excellent Sercive

Classificação TripAdvisor 4.0/5

ElliotF77 Business - 26/07/2016 Avaliação certificada TripAdvisor

The Team at Pullman Sao Paulo was first class. Very helpful and attentive. Hotel was very clean and comfortable. When I stayed there was a convention at the hotel and it was full. However you would have never noticed given the hard work put in by the staff.

Dear Elliot, Thank you for taking your time to share your experience! We are very content to know that we could achieve your expectations. See you next time, you are always welcome! Cordially, Debora Ribeiro Customer Experience

One of the best hotels of my life

Classificação TripAdvisor 5.0/5

LuizL10 Couples - 24/03/2016 Avaliação certificada TripAdvisor

Fantastic hotel, next to 23 de maio Avenue and Ibirapuera's Park. It's a 15-minute walk to subway station, Paraíso. Very nice fitness center, heated swimming pool. Close to many attractions and Congonhas' airport. This hotel hosts American Airlines' and Air France's crew everyday. The unique negative point is the garage: the valet park company employee told me I could not drive my car into it. So I had to leave the keys with other driver to park it for me. The hotel direction should change it and allow we drive our own car. Back to the hotel, I do recommend it.

Dear Luiz, We appreciate your excellent review about our hotel. We will check another possibilities on parking, nowadays, because of our insurance, only the employees are allowed to park the cars. We thank you for your feedback. Best Regards, Renan Sousa Guest Experience Manager

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