Pullman Sao Paulo Ibirapuera 5 estrelas

As a recent guest at Pullman São Paulo Ibirapuera, I am happy to share my experience with other travelers. I must say that my stay at this hotel was truly exceptional, and I cannot recommend it highly enough. From the moment I arrived, I was greeted with warm and friendly service from the staff, who went out of their way to make me feel welcome and comfortable. During my stay, I was particularly impressed by the level of customer service that I received, especially from Graziela Lima and Ana Julia Feltrin. The staff at this hotel are incredibly professional and knowledgeable, and their attention to detail and commitment to customer care is truly exceptional. Despite consuming a strong cocktail and losing consciousness at the bar, the staff acted quickly and efficiently to ensure that I was safe and well, which I found incredibly reassuring. The hotel itself is beautifully designed and maintained, with comfortable and spacious rooms that offer all the amenities one could ask for. The location is also excellent, with easy access to the city's many attractions and amenities. Overall, I would highly recommend Pullman São Paulo Ibirapuera to anyone looking for an exceptional hotel experience in São Paulo. The level of service and attention to detail that I received during my stay was truly extraordinary, and I would like to extend my sincere thanks to the entire staff for making my stay unforgettable. I look forward to returning to this hotel in the future.

Great team! Always positive, always friendly and smiling faces. Special thanks to Operations Manager Mr. Rodrigo Oliviera, Lucas and other collegues at the reception, young lady at breakfast welcome desk and Head Doorman Mr. Capitao! This team makes the difference - thank you all!

Pullman Ibirapuera always out performs expectations. This hotel will always remain my first choice for business travels to São Paulo. Everyone is great. Especially Ms Karol and Mr Francis at the reception desk, Jhonny, Rebecca and Carlo at the Bar/restaurant, Luana and Kaline at breakfast always go above and beyond. Thank you all.

I’ve been coming to this hotel regularly for business for about 4 years. I like the restaurant a lot and especially the bar tenders Rebecca and Dionysus. They are always such a pleasure and Dionysus is one of the best bartenders I’ve ever had the pleasure of drinking with. He really knows how to make a great drink. The rooms are okay, but really need to be updated. There is no heating system and the A/C is questionable. My biggest complaint is the gym. I did however enjoy the new trainer Alef, he was very friendly and helpful along with speaking English. I try to workout regularly but I really can’t stand the ancient equipment in the gym. The gym was closed recently for a couple of weeks along with the pool supposedly so that it could be remodeled. The sauna hasn’t worked for years and the A/C doesn’t work from time to time. Absolutely nothing was done during the so called remodeling. All of the equipment is still old and outdated. The ropes on the machines are frayed and look to be years old and the cables and free weights are rusted. Everything needs to be replaced. I really don’t understand why the broken sauna and weight machines along with cardio machines haven’t been repaired or replaced. It really is a shame. I’ll continue to stay at the hotel for the people, but I’ve joined a local gym (Smart Fit) to use when in Sao Paulo. I’m going to miss the gym staff, but not the gym itself.

Breakfast was delicious and the staff was outstanding. Lucilene was attending to us and she was professional and courteous. The food was fresh and beautifully presented. The Front Desk staff was also polite and helpful. Would recommend this Hotel for sure.