Mercure Sydney Parramatta 4 stars

Name: Mercure Sydney Parramatta
Address: SYDNEY, 2142, AUSTRALIA
Telephone: (+61)2/88361000
Rating: 4.3

Customer review rating 4.3/5 8,176 reviews

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+ 23 Services

Mercure Sydney Parramatta

Hotel for travellers looking for local and authentic experiences

We look forward to welcoming you to Mercure Sydney Parramatta, h2123-gm1@accor.com or +61 2 8836 1000

Paul Donelly, Hotel Manager

Mercure Sydney Parramatta renowned for personalised and friendly service. Located at the crossroads of major arterial roads, M4, M2, James Ruse Drive and adjacent to Rosehill Racecourse, 1 km from Parramatta CBD and a 15 minute drive to Sydney Olympic Park, Sydney's Sporting and Event Hub. 165 spacious guest rooms with king, queen or two bed configuration, Bathrooms with shower or bath, WiFi, Restaurant, Bar, Outdoor dining, Swimming Pool , tennis court and paid parking.

Parramatta is a vibrant city rich in history, a place of elegant parks, a shoppers paradise and a perfect destination for sport. within easy reach of Sydney CBD via train or Rivercat and easy access to the Blue Mountains.

Hotel extras

2 flexible conference & event spaces, outdoor terrace area, breakout spaces.
Modern Australian dining at M Restaurant & Bar
WiIFi, LCD TV with Cable Channels and Work Space
Outdoor pool, Tennis Court & Outdoor Dining
15 minutes from Sydney Olympic Park and 40 minutes to Sydney CBD, 1 km to Parramatta CBD

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel (Paying) $14 / Hour
- WIFI in the communal areas
- WIFI in your room (Paying) $14 / Hour
- WIFI access (Paying) $14 / Hour
Parking
- Private indoor parking (Paying)
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Public outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access The hotel is wheel chair friendly
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control All rooms have individual air conditioning units with individual controls
- Air Conditioning
Languages spoken at the hotel
- Chinese Mandarin
- English
- Italian
- Japanese
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundromat
Currency exchange

Outdoor unheated pool
Fitness centre (nearby)
Outdoor tennis court

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours
Snack & beverage machine

4 Meeting room(s)
Conventions hotel
Business center with support staff
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Swimming pool
Parking
Restaurant
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High speed transmission line (Extra)
- WiFi at the hotel (Extra)
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High speed transmission line (Extra)
- WiFi at the hotel (Extra)
- WiFi in the communal areas

- 160 parking spaces
- On site
- Parking opened 24/7
- Private

Mercure Sydney Parramatta
- 160 parking spaces
- On site
- Parking opened 24/7
- Private

1 Bar(s)
1 Restaurant(s)
Breakfast à la carte
- Cold snacks
- Hot meals
Snack and beverage machine

1 Bar(s)
1 Restaurant(s)
Breakfast

Breakfast à la carte
Room service
- Cold snacks
- Hot meals
Self-service catering

Snack and beverage machine

Spa - Onsite Mini Gym
- On site
- Outside

Spa - Onsite Mini Gym
Swimming pool - Terrace Pool
- On site
- Outside

2 Meeting room(s)
Business center with support staff

2 Meeting room(s)
Business centre

Business center with support staff

- Swimming pool
- Tennis
- Tennis - nearby

Sports activities
- Swimming pool
- Tennis
- Tennis - nearby

- 165 non-smoking rooms
- 165 rooms
- 3 rooms for people with reduced mobility
- 7 floors
- null connecting rooms
- Chinese Mandarin
- English
- Italian
- Japanese
- Korean
- Portuguese
- Vietnamese
- 100% non-smoking hotel
- Air Conditioning
- Laundromat
Currency exchange

Hotel informations
- 165 non-smoking rooms
- 165 rooms
- 3 rooms for people with reduced mobility
- 7 floors
- null connecting rooms
Languages spoken at the hotel
- Chinese Mandarin
- English
- Italian
- Japanese
- Korean
- Portuguese
- Vietnamese
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
- Laundromat
Services available at reception

Currency exchange

Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 sydney
australia

Tel: +61288361000

Fax: (+61)2/88361043

Contact email :

Check-in from 14h00

Check out up to 11h00

HASSALL ST : BAXTERS ROUTE PARRAMATTA
PARRAMATTA : WESTERN LINE PARRAMATTA

By plane
KINGSFORD SMITH AIRPORT At 30km / 18.64 miles
By boat
RIVERCAT FERRY At 2km / 1.24 miles
By car
M4 At 1km / 0.63 miles
By train
GRANVILLE At 2km / 1.25 miles
By train
PARRAMATTA At 1km / 0.63 miles

GPS :-33.81897, 151.021591

Our accommodation(s)

The 4 star Mercure Sydney Parramatta offers 165 modern contemporary rooms with various room types, featuring flat screen LCD TV, broadband internet, Minibar, 24 hour room service and European pilliow menu as per your selection.

Rooms (4)

Standard Room 1 Queen Bed

Accessible room

Max. number of persons: 3
Views: Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone

Standard Room 2 Double Beds

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone

Privilege Room 1 Queen Bed

Max. number of persons: 3
Views: Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone

Junior Suite 1 Queen Bed

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Bathroom products
Pillow Menu(...)

Rooms

Our restaurants and bars

M RESTAURANT

Type of cuisine: International

M restaurant serves a buffet breakfast and an a la carte dinner menu daily. The chef presents a modern Australian menu specialising in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

M BAR AND TERRACE

The M Bar provides a perfect setting for a relaxing drink or a coffee. The Terrace also provides an outdoor setting for a catch-up with friends or business collegues.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 140 m²
Maximum capacity: 160 people
Maximum banquet capacity: 130 people

Find out more

Excellent stay

Peter L. Families - 11/04/2021 Confirmed reviews ALL

Excellent friendly staff with a great location very clean and excellent value for money

Disappointed

Leanne M. Families - 11/04/2021 Confirmed reviews ALL

Dusty Bathroom mouldy Air con didn’t work Milk in kettle Wouldn’t take dirty dishes / said they needed to stay in the room Movie options didn’t work

Staff, were good.

Chris T. Business - 11/04/2021 Confirmed reviews ALL

The staff were helpful. The hotel itself is tired, and needs a make over. We booked it for the Sydney Royal show. Also, you should look at connecting up Foxtel. It would be good to stay there, without all the COVID restrictions.

Disappointed with the cleanness of the hotel.

Vikram P. Families - 09/04/2021 Confirmed reviews ALL

The hotel was not in a neat condition, it need a bit of cleaning. We stayed in room 406, the bathroom was not clean and the carpet at some location was not clean too. On the last day of the stay our room housekeeping came at 5pm which mean the room was never cleaned, we only took the towels. The staff were friendly and happy to help.

Dear Vikram, Let me start by apologising for the unusual experience you had during your stay. Whilst it should never have happened, I would like to thank you for taking the time to reply to our guest survey and share your experience with us. Feedback like yours really is one of the best tools we have to improve so we really do appreciate you taking the time to help us. Once again, thank you for your time and we are sorry that we did not meet your expectations on your recent stay. Kind regards, Elise Martin Front Office Assistant Manager

Good Stay

Amruthraj Families - 09/04/2021 Confirmed reviews ALL

The stay was extremely wonderful with rooms made everyday of the stay. There was no dearth or towels and toiletries and the front desk people Were extremely courteous and obliging on all our requests. Special mention to the housekeeping lady on 3rd floor - Michelle who treated all guests with a smile and greeting every time we passed her and much obliging in every way!!

Dear Amruthraj, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Elise Martin Front Office Assistant Manager

Friendly staff, good location.

Amanda Families - 09/04/2021 Confirmed reviews ALL

Room was clean and serviced daily, amenities were very basic but good. Outdoor community areas could have been cleaned more regularly.

Dear Shelley, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Elise Martin Front Office Assistant Manager

Good stay, convenient location

venochik 08/04/2021 TripAdvisor review

Conveniently located next to the bowling club (great meals)and across the road from take away, bottle shop and supermarket & rose hill racecourse. The hotel and rooms are dated and could do with a freshen up. The 1brm spa room had a dining table & 3 chairs??? For 4 of us that did my head in, but it was a free upgrade and we appreciated the spa!

Well located stay for Royal Easter Show

Anonymous Couples - 07/04/2021 Confirmed reviews ALL

We were made very welcome and enjoyed our stay.....however the meal ordered via room service was inedible. The vegies were delicious but the meat we couldn't cut, even with a metal knife! I had a pork chop and my husband had a steak sandwich. I met another lady in the lift and she said them same thing re the steak. It would be best if you took this off the menu and only offered something more suitable to room service. Stick to fish or chicken they are safer. The staff couldn't have been more co-operative and removed the charge from my account. Speaking of which I still haven't received a copy of the bill. Please forward to sa… for Room 605, 31/3 to 3/4/21

Dear Sally, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. I am so sorry about your dinner but really appreciate you letting us know so we can fix this for the future. Please know I have sent off your invoice also. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Elise Martin Front Office Assistant Manager

Good location for short drive to the Royal Easter Show.

L A. Families - 07/04/2021 Confirmed reviews ALL

Happy with our stay. Worked well for our needs. Rooms are a little tired and in need of some updates but staff very helpful and friendly. We enjoyed our stay.

Good location

Anonymous Families - 07/04/2021 Confirmed reviews ALL

Well rested for a big day ahead

Family Friendly and also in good location

A. Families - 07/04/2021 Confirmed reviews ALL

Friendly Staff (reception and house keeping) and good atmosphere.

Good

Anonymous Families - 06/04/2021 Confirmed reviews ALL

Stop here after having my grandchildren for a good night sleep. Repeat customer

Dear Adam, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Elise Martin Front Office Assistant Manager

Great location, comfortable accommodation

Melanie Families - 06/04/2021 Confirmed reviews ALL

We enjoyed our stay here at the Mercure. It wash very easy to find, rooms were nice, beds comfy, easy walk to shops, restaurants etc. kids loved the pool

Dear Melanie, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Elise Martin Front Office Assistant Manager

Comfortable Stay

Michael H. Couples - 06/04/2021 Confirmed reviews ALL

Great staff, very welcolming, comfy and clean rooms and enjoyed. Just not having food was disappointing especially with Rosehill Races one week and Sydney Royal the next. Was over running across the road for Maccas and when ordered in it was RSL standard of food and restaurant prices, disappointing.

Dear Michael L, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Elise Martin Front Office Assistant Manager

Great Stay

Jenni Families - 05/04/2021 Confirmed reviews ALL

Wonderful friendly staff. Warm reception when we arrived. Room was very clean and super comfy

Dear Jennifer, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Elise Martin Front Office Assistant Manager

Well located, fair value

Mv Families - 05/04/2021 Confirmed reviews ALL

Paramatta is well located for the Sydney Olympic Park

Dear Mark, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Elise Martin Front Office Assistant Manager

Well located

Madhuvanthithaa N. Solo - 05/04/2021 Confirmed reviews ALL

It was a good experience overall

Nice Hotel

Mark M 01/04/2021 TripAdvisor review

We stayed at the Mercure in Parramatta as it was close to all the sites and places we wanted to go, the accommodation was neat and tidy and bed was comfortable. It was a shame the restaurant was closed because of covid but we went to another close by.

Great room, Great service.

bettysovaleni Business - 30/01/2021 TripAdvisor review

Alicia the receptionist was very welcoming and upgraded my room. Room was a king suite which had a comfortable bed, nice flat screen tv and nice amenities. Love the fact that they have parking and its complimentary.

Fantastic

deanbain1 Business - 14/11/2020 TripAdvisor review

Very comfortable beds for a perfect nights sleep. I have stayed here numerous times for work. It is a great location for my needs and the staff are overwhelmingly fantastic. Special mention goes to Elise at the service desk/reception.

Our most recent 20 reviews

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