Novotel Brussels City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,575 reviews

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Rue de la Vierge Noire 32, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • City center location

  • 'Green Key' certified

  • Direct access to metro De Brouckère

  • Free highspeed WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

Our accommodation(s)

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Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUSSELS
Belgium

GPS:50.850937, 4.350372

Telephone
Fax +32 2 505 50 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,575 reviews

TripAdvisor Rating  4.0/5  3,774 reviews

As expected, no surprise

Customer review rating 3.5/5

Dr Business - Confirmed reviews ALL

Well located hotel. Clean.

Clean comfortable & well located

Customer review rating 4.5/5

Gerry M. Business - Confirmed reviews ALL

Staff are excellent and very friendly and helpful. Rooms are clean and comfortable. Food is good and the location is excellent ( close to train and metro stations). Highly recommend

Dear Gerry, Thank you very much for this kind review of your recent stay. We are thrilled to hear about your positive experiences at our hotel. We are delighted that you appreciated the exemplary service provided by our team, the cleanliness and comfort of our rooms, and the quality of our food offerings. It is also wonderful to know that our central location facilitated your exploration of Brussels and added convenience to your stay. However, we understand that you encountered some difficulties with the booking process for more than one day. Our aim is to provide a seamless reservation experience, and we regret any inconvenience this may have caused. We appreciate you bringing this to our attention. Nonetheless, we are pleased that your overall experience was highly positive and that our hotel's proximity to various transport options further enhanced your visit. The commendation of our staff's friendliness and helpfulness is particularly appreciated, as we strive to make each guest's stay memorable. We look forward to seeing you again soon. Best regards, Marc UYTTERHOEVEN, General Manager

Excellent location would definitely book again

TripAdvisor rating 5.0/5

322nusrats TripAdvisor review

Excellent location with all the major attractions surrounded by a number of eateries. Everything was within walking distance u can just walk around and enjoy Brussels . The hotel was also up to the mark with an excellent room . comfortable and clean . Highly recommended

Dear Nusrat, Thank you very much for your kind review. We are truly grateful for your kind words and thrilled that your stay at Novotel Brussels City Centre was enjoyable. It is wonderful that our central location contributed positively to your visit, allowing you to easily explore Brussels and its attractions. We're also delighted to hear that our selection of rooms met your expectations in terms of comfort and cleanliness. Moreover, the proximity to various dining options certainly adds to the convenience for our guests. It would be a pleasure to welcome you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Good stay

Customer review rating 4.0/5

Rohan K. Couples - Confirmed reviews ALL

Friendly staff, spent the weekend with my partner at the Novotel cit centre brussels and the location is great, rooms were nice too.

Dear Rohan, Thank you for taking the time to share your review. We are thrilled that you found our staff to be friendly and our rooms to your satisfaction. Ensuring our guests feel welcome and comfortable is always our top priority, and we're glad to hear we succeeded. However, we regret to hear that certain aspects of your stay did not fully meet your expectations, such as the desire for additional perks and the issue with the power switch. We appreciate your bringing this to our attention and will look into the matter of the power switch to prevent future inconveniences. Finally, we are pleased that you enjoyed the user-friendly nature of our services and the cleanliness of our room. Additionally, the central location of our hotel is indeed one of the highlights many of our guests appreciate, and we are glad it added value to your stay. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Well located, clean hotel, staff friendly

Customer review rating 4.5/5

Stuart Couples - Confirmed reviews ALL

Really good, managed to check in early, fantastic room

Dear Stuart, Thank you very much for this kind review of your recent stay. It's truly rewarding to hear about your satisfying stay at our hotel. We are delighted that you enjoyed the convenient location, the cleanliness of our facilities, the friendliness of our staff, the flexibility of our early check-in process, and the comfort of your room. Our team takes great pride in maintaining a welcoming and spotless environment while providing professional service to ensure our guests have a memorable experience. It's also great to know that our rooms, featuring premium bedding and manual air conditioning for optimal comfort, contributed to your fantastic room experience. We look forward to seeing you again soon. Best regards, Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 1,978 reviews 9.5/10 Location
  • 2,043 reviews 7.6/10 Room
  • 1,858 reviews 8.6/10 Service
  • 36 reviews 7.9/10 WiFi
  • 1,082 reviews 8.2/10 Breakfast
  • 784 reviews 7.7/10 Cleanliness
  • 425 reviews 6.4/10 Pool
  • 251 reviews 6.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.