ibis Coventry South 2 stars

Customer review rating (ALL Rating) 3.8/5 202 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Dedicated meeting room capable of accommodating 30 guests

  • Located in the quiet surroundings of Whitley Business Park

  • Pet-friendly hotel, with on-site facilities

  • Free on-site parking for all hotel guests

  • Stylish on-site bar offering a selection of beverages

Our accommodation(s)

Hotel location

ibis Coventry South

Whitley Buisness Park, Whitley Business park, Abbey road (off leaf lane)
CV3 4LF Coventry
United Kingdom

GPS:52.389011, -1.490101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGG'S

Non contractual photo

'Feeling peckish? You don't have to leave the hotel: inspired by countries around the globe, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  202 reviews

TripAdvisor Rating  3.0/5  595 reviews

Mouldy, dirty, disgusting.

TripAdvisor rating 1.0/5

thomas573 TripAdvisor review

Awful avoid at all costs. Rooms are small, very dirty, mouldy and in a poor state of repair. Tower hook fell off the wall, door handle fell of trying to lock and holes in the wall. Fluorescent lights and floodlights pointed at windows all night and unsecured carpark. Some sort of insect infestation too. Breakfast poor all round. An embarrassment to ibis.

Shocking, substandard hotel

TripAdvisor rating 1.0/5

Flyer13816592822 TripAdvisor review

The hotel was substandard and in a bad state of repair. Rooms had (118 & 119) had toilet roll holder hanging off the wall the door lock came off when trying to lock the door. Mould in the rooms. There were also some kind of fleas in the bed in 119, this is not what we expected of an Ibis hotel.

Basic but adequate

Customer review rating 3.5/5

H. R. Families - Confirmed reviews ALL

Everything we needed for the stay in the area. The room decor, reception, bar and dining area were dated. Reception staff all very pleasant. Daily room cleaning was below standard but that didn't spoil our stay

Dear RAUEGE H., Thank you for taking the time to tell us about your experience at the ibis Coventry South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have actually conducted a refurbishment in the restaurant/lobby area and there are many more to be done in the nearest future. I am really sorry to hear the rooms felt dated. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florin Tircomnicu Operations Manager

Customer review rating 5.0/5

Billy Families - Confirmed reviews ALL

Booked for family member. They had nice Time and would go back

Dear Billy, Thank you for taking the time to write about your experience with us at ibis Coventry South. We're so glad to hear that your family member had a nice time and would come back! Here at ibis Coventry South, we strive to provide our guests with a comfortable and enjoyable stay, so we are delighted that this was achieved. Your feedback is invaluable to us, as it helps us to identify areas for improvement and ensure that we are meeting our guests' expectations. We hope you enjoyed your stay and look forward to welcoming you back soon. Florin Tircomnicu Operations Manager

Good stay

Customer review rating 5.0/5

Wayne M. Solo - Confirmed reviews ALL

Very welcoming staff and I will certainly stay again

Dear Wayne m., Thank you for staying with us at ibis Coventry South and for taking the time to review your visit. We are delighted that you found our staff welcoming and hope that we can welcome you back to the hotel soon. We strive to provide our guests with a comfortable stay, where they can relax and enjoy their experience with us. To enable this, we focus on providing excellent customer service and making sure every guest feels welcomed during their time here. We value your feedback and appreciate your kind words about our team. If you ever return to Coventry South, please do not hesitate to reach out to us for anything you may need during your stay. Thank you again for choosing ibis Coventry South as your choice of accommodation. Florin Tircomnicu Operations Manager

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Other web-users rate our hotel

  • 134 reviews 8.4/10 Location
  • 372 reviews 6.3/10 Room
  • 324 reviews 8.5/10 Service
  • 11 reviews 9/10 WiFi
  • 220 reviews 6.1/10 Cleanliness
  • 90 reviews 5.4/10 Breakfast
  • 10 reviews 4.4/10 Bar

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