ibis Birmingham Centre Irving Street

Stayed in the Ibis Irving Street whilst visiting to see the Commonwealth Games so price was more than I would have expected to pay for what I got but reasonable in comparison to what others were charging during the games. The hotel is motel style with rooms accessed directly from outside, the rooms although basic were spotlessly clean and comfortable. The staff were all really friendly and helpful, and on check - in seeing my mum was using a stick made sure we got ground floor rooms. The location is great only a short walk in to the city centre, or £5 by taxi from New Street Station, and looks to be plenty of parking on site.

Firstly I would like to comment on how lovely our welcome was to this hotel! The staff here are so lovely. I stayed here with my Mum whilst seeing the Prodigy at the 02 Academy - this is the perfect location! Around a 3 minute walk to the venue. Although the staff and location are 5 star this motel-style hotel is seriously outdated and needs a massive upgrade! Our hotel room interiors and the main reception / bar / breakfast buffet area were so old-school and run down. I also found the grounds of the place neglected with dead plants and rubbish all over the place. We even had a rat run past our room the morning we left! For the very expensive price we paid to stay here (down to the Prodigy performing at the venue down the road that night I assume!) I expected 100 x better, this definitely was NOT value for money. A real shame as the staff and location are perfect!

Location and staff interaction was ok but the fabric of the whole place was dated and very tatty and requires a major upgrade. Not the most welcoming of places and woken by loud music at 5am which went on for 2 to 3 hours.

So nice to be welcomed with a big nice smile, such amazing customer service from soni,( give her a pay rise) as always with this ibis, cant reccommend enough ❤️ always a nice stay with such lovely clean rooms

de kamer/ stijl 6à. er is slechts 1 vrij stopcontact onder een tafel ver van bed. Ik gebruik mijn tel als wekker? moet hem veel te ver plaatsen. Ik gebruik ook mijn laptop in bed? kan hem niet opladen terwijl ik hem gebruik. Juist een lange treinrit achter de rug en de laptop was bijna leeg. Ik heb moeten om middernacht enkele mails versturen vanaan de TV tafel ipv van bed. De lavabo in de badkamer was verstopt. Er was een brandalmarm om 5 uur. Niemand is komen zeggen, blijf rustig het is een loos alarm. Neen , laart de mensen maar naar de receptie aanbellen om dan te horen dat er niets aan de hand is. De receptie is in een ander gebouw en mensen moeten dus voor niets in nachtkledij buiten wandelen. De prijs is te hoog voor de kwaliteit van de kamer die uiterst basic is.