ibis Birmingham Centre Irving Street

I was not able to sleep at all. The bed was broken. The room fragrance was too overwhelming. The walls are that thin that I could hear exactly how the couple in the next room likes to f**k. And they did it a few times in the night... The breakfast was below average. I have stayed in numerous IBis hotels and I definitely think this was the worst. Never again.

Great location central with parking! Staff are very helpful.

Friendly staff, great central location. The building is unusual but my room was comfortable.

A good stay in a central location.

I was greeted at reception by a wonderful, warm welcome. The staff were lovely and do their best. However this hotel is not comfortable or welcoming in any way. My room was cold, draughty, the bathroom wall was damaged, the list goes on. The area, although central, made me slightly nervous. My ground floor room facing the road made me feel quite unsafe. It was the first time I’ve ever wedged a chair in front of the door in case anyone tried to enter. I didn’t want to to write this but I’ve received so many reminders and messages to review the stay, I’m hoping now I will be left in peace! The breakfast was fairly cold despite it only being 7:30 when I ate. I could go in. I don’t want to. The whole place desperately needs a renovation and some serious attention and care. How anyone could charge £99 for the night is ridiculous. £49 would be more accurate. I gave it 2 out of 10 instead of 1 simply because of the warm greeting I received as I checked in. Everything else was just terrible.