Loved that we had a chalet outside of the main hotel. Private and more convenient for me.

Room needed a good thorough deep clean bedding and towels were clean Very noisy other guests did not respect other guests and hotel security did nothing about it

water pressure needs sorting clean room bedding towels polite staff and always willing to help

Great staff doing their best in a slightly tired hotel. Would Stay again.

Easy to find great location, friendly helpful staff

We stayed for two nights the rooms were clean and comfy, we had breakfast on at about 9:30 day 1: buffet style, not sure if we went to it a little late as the food was warm but not hot, tasty enough and definitely filled a hole until lunch. Would definitely stay again though. Value for money

Wasn’t to keen on the set up of the hotel which was more like a motel so every time you went to reception or to eat you had to run around in the rain to get back to your room. Otherwise the room was clean and the bed was lovely and comfortable. Receptionist was absolutely brilliant and had to turn her hand to many jobs. The hotel is brilliantly positioned for the O2 Academy so will definitely stay here again if going to a gig there in the future.

It was a lovely room and would definitely stay here again! Had a little trouble connecting to the wifi but my partner managed to sort that out, would definitely recommend

This isn't really a hotel, it's much more a motel which doesn't feel very safe, especially if arriving at night. The rooms were nice and modern inside and the bathroom was nice, although there was no soap. Once we turned the radiator on, it started banging and it kept banging all night but because it was so cold in the room we had to keep it on. The beds were comfy thankfully, but the sheets were only wrapped around the mattress topper and not the whole mattress which was weird. The staff were really nice and helpful though and made up for it to an extent.

Well received staff very pleasant and helpful, room was excellent will recommend to my colleagues.

Clean rooms, spacious bathroom. Bed okay for a couple of nights, bit hard but comfy enough.

Very nice staff lovely hotel great

Great, friendly service. Pleasant staff. Basic room, but it was clean and it had all the amenities. Quiet at night. Nice, late bar with plenty of seating. Perfect for the O2 Academy, a two minute walk away. Would definitely book here again.

Booked to attend a concert at the O2 academy which is only 50m walk from the hotel main entrance. Parking was easy despite a small charge. The room was well Kept and comfortable but I had problem with No hot water with shower. The breakfast and bar area was good

Yes we were greeted by a warm welcome at reception… room was clean and well presented. Perfect stay for us and just what we needed for a night stay in Birmingham centre for a concert/gig.