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ibis Birmingham Centre Irving Street Hotel 2 stars

Customer review rating 3.7/5 2,867 reviews

ALLSAFE approved hotel

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ibis Birmingham Centre Irving Street
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+ 11 Services

Hotel extras

  • Hotel amenities include free Wi-Fi

  • Nearby landmarks include 02 Academy, the NEC and more

  • Enjoy a drink at the hotel bar, which is open 24/7

  • Central location, with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Birmingham Centre Irving Street

55 Irving Street
B1 1DH birmingham
united kingdom

Tel: +441216224925

Fax: (+44)121/6224195

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 13.36km / 8.3 miles

  • By plane

    EAST MIDLANDS At 50km / 31.25 miles

  • By plane

    MANCHESTER At 80km / 50 miles

  • By car

    A34- A35 At 10km / 6.25 miles

  • By car

    M5 At 10km / 6.25 miles

  • By car

    M6 At 10km / 6.25 miles

  • By train

    NEW STREET STATION At 1km / 0.63 miles

GPS :52.472819, -1.901762

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars


Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Birmingham Centre Irving Street

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

2,867 reviews

TripAdvisor Rating 3.0/5

910 reviews

Great location. Although updated very rough around the edges

Customer review rating 3.0/5

Lynn J. Friends - 18/09/2021 Confirmed reviews ALL

Quick stay. Overnight staff were lovely. Can't fault them. Room although updated since our last stay needs a few repairs. Toilet was unsafe to sit on as coming away from the wall. Bed very comfortable. Nice and clean. Disappointed with breakfast as was not expecting a continental breakfast. Also would have been nicer if food was out rather than just a paperback of food. Woukd I stay again?? Probably not.

Two bad nights

Customer review rating 1.5/5

Peter Couples - 18/09/2021 Confirmed reviews ALL

I have stayed at this hotel before because of its proximity to the city centre. However on this occasion it was unsatisfactory because of the noise made by the movement of laundry in wheeled bins up a path directly in front of the bedrooms at 6.30 on both mornings. If we had stayed at the nearby Premier Inn we would have been guaranteed a good night's sleep and therefore a refund. I have registered this complaint at the hotel on both occasions but want to be sure it is heard. A member of staff said; ‘this is not a hotel it is more like a motel’ but that is not what it said on the tin. Just to note that in room 002 we could hear every word uttered by our neighbours. Not very private.

Dated hotel and terrible breakfast

Customer review rating 2.0/5

D. Solo - 18/09/2021 Confirmed reviews ALL

The hotel is rather dated. This I could have accepted as the location and price was right. The real letdown was the breakfast, how Ibis can have the front to give guests a brown bag containing a pint of milk, an apple, a dried up croissant and a kellogs variaty box of frosties and call it a contenental breakfast buffet astounds me.

Well located

Customer review rating 3.5/5

Anonymous Friends - 16/09/2021 Confirmed reviews ALL

Good and just what was needed but breakfast wasn't as good as I was expecting. But the staff were amazing and couldn't be better.

Perfect for what I needed.

Customer review rating 4.0/5

Mark B. Solo - 12/09/2021 Confirmed reviews ALL

Used for a one night stay because of gig at O2 Academy just around the corner. Friendly staff, easy check in/out. Room comfortable and clean. Although if you look closely there are some little bits that could doing with being sorted. The paint on the bathroom door looks like a cat has scratched it. Some sort of air-con or fan would have been nice. The outside looks a bit unloved. Didn't realise parking was not free. When I asked at the desk I was told it's on the website. I've looked again and can't see anything about car park fees. Anyway I will still use the hotel.

Noisy and bit rough round the edges

Customer review rating 2.5/5

Adam Solo - 07/09/2021 Confirmed reviews ALL

Come 7am the noise of lorries and Skips etc on the car park made it unbearable to try and sleep..... The rooms look recently refurbished but..... poorly refurbished with things a bit.... Roughly repaired/missing/damaged

Well located for the O2 academy

Customer review rating 4.0/5

Emma Couples - 03/09/2021 Confirmed reviews ALL

Hotel was good, staff were friendly. Only niggle was that we couldn't figure out where the car park was and then how to access it! There was a sign directing us 200m up the road then nothing to say which of the gates was access to it and how to get in there. Had to ring.

Good stay

Customer review rating 3.5/5

Salome Solo - 02/09/2021 Confirmed reviews ALL

It was a good stay. Enjoyed, good location.

2 night stay - Birmingham

Customer review rating 4.5/5

Paul Solo - 31/08/2021 Confirmed reviews ALL

Good adequate hotel to Accor standards. Centrally located for shopping and nightlife venues. Large car park. Recently refurbished rooms.


Customer review rating 5.0/5

Jaime Couples - 19/08/2021 Confirmed reviews ALL

As always, very good

Terrible Experience, Terrible Service

Customer review rating 0.5/5

F. Couples - 19/08/2021 Confirmed reviews ALL

At arrival I was given a room where the TV wasn't working an there was no phone. I complained about this at reception and it was not dealt untill 10 hours later. Eventually I was given a new room where: the phone did not work, the door did not lock, and there was no temperature control in the shower. When I complained about this nothing was done about it. To top it off I was promised a refund which hasn't been processed.

Good stay

Customer review rating 4.0/5

Eva Business - 08/08/2021 Confirmed reviews ALL

Easy and quick queck in, clean room. Only thing I didn't like was that staff were not wearing masks anymore.

good stay

Customer review rating 4.0/5

Gary B. Solo - 06/08/2021 Confirmed reviews ALL

I found the staff very friendly and welcoming

Great Stay

Customer review rating 5.0/5

D. Solo - 02/08/2021 Confirmed reviews ALL

A well sited little hotel - more motel style looking a little drab due to the communal areas being exposed to the weather - but well appointed once in the room. A little niggle is the keycard system is temperamental and I had to be shown a trick by the occupant of the room next door to get it to work.

Clean room in good location

Customer review rating 4.5/5

Ron Couples - 30/07/2021 Confirmed reviews ALL

Pleasant stay in good location room was clean n comfortable n the staff member was efficient n helpful

Great stay

Customer review rating 5.0/5

Ricky Couples - 26/07/2021 Confirmed reviews ALL

The staff were so friendly and helpful. The room was clean and had everything that we needed. The bed was so comfortable and the pillows were fab. Not your normal rubbish hotel feather pillows that disappear as soon as you put your head on them. Fab location for walking into the city centre. I would stick to the main road in the evening though so that you don’t have to walk under the subways which can be a bit scary with homeless people and drunks. Great price to stay there and we will definitely be staying again in the future.

Good stay, service excellent

Customer review rating 4.5/5

Robert W. Friends - 20/07/2021 Confirmed reviews ALL

Arrived early, parked car no problem. Staff very informative. Arrived back from cricket late no fuss when asked for a Pizza at nearly midnight. Rooms good well recommended, will stay again.

Good price and close to the centre

Customer review rating 4.0/5

Derek Solo - 18/07/2021 Confirmed reviews ALL

This hotel offers basic, clean accommodation for a reasonable price. At weekends it can be a little noisy from other guests - beyond the control of the hotel.

Noisy bureaucratic and unpleasant experience

Customer review rating 2.0/5

Igl Friends - 04/07/2021 Confirmed reviews ALL

A noisy night with other guests arguing outside and making noise well after 11pm. Unable to provide a cooked breakfast unless pre ordered never made clear at time of booking. Staff seemingly unaware that this booking was originally made and paid for in Feb 2020 for june 2020 cancelled because of the pandemic and a credit issued and remade for june 2021 for a concert that was subsequently cancelled but we decided to continue with this trip. The room price paid was above the rack rate on each day. Overall a disappointing experience and as some one who travels away for work 3 or 4 times a week i will try and avoid the accor ibis brand hotels.

Great place to stay

TripAdvisor rating 5.0/5

525Happy 28/01/2020 TripAdvisor review

Great little hotel walking distance to city centre. Super comfortable rooms and a good breakfast offered which included a cooked option. Secure parking is available although you have to pay £8 for 24 hours which is cheap compared to other options nearby.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Birmingham Centre Irving Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Matijosiute Front office Supervisor

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