ibis Birmingham Centre Irving Street Hotel 2 stars

Mixed. Long walk, outside in the rain, from where I could park my car to my room. Room temp was set at 25 degrees C, over hot and smelled of stale sweat. Good sleep on a comfortable bed, first night. Second night, when I got to my room I could not hear my television because of the music from the room next door. Went out to eat hoping it would be over. When I returned at 9.30pm, the noise was louder than ever. Called reception and reported it. About 10 minutes later the music was turned off, but the person in the room was screaming and swearing, presumably at the receptionist. That swearing and shouting continued in and out of the room, with the person threatening to 'put a cap in your arse' of whoever's had complained. This went on until after 11.30pm when the person went out. Did not get to sleep until after 1am because of the upset. At around 4am the person came back to the room and started talking loudly and shouting. No more sleep. Reported to reception that I was very unhappy but was only told that the receptionist 'would mention it to my manager.' Poor response and lack of support for a guest's stressful experience. Will not stay here again.

Outside really dated. Rooms remarkably comfy with decent facilities. Great location for o2. Staff were exemplary; friendly, helpful and accomodating. Would consider the hotel again solely on their approach.

The room was clean and well thought out and the staff at the front desk were very friendly and helpful. We had a comfortable stay.

Convenient and central, handy that there is a car park but don’t think there should be a charge to park.

Ticks all the boxes you need from a hotel. Slightly strange set up, chalet style, so you have to go out and in for reception. Room was clean, however bad drains smell. Appreciate it is set up for single traveller, however generally spare towels are available in room. I know things are available on request, but it is also just nice for things to be there in the first place.

I had about 2 hours sleep due to the concrete walls of the hotel transmitting the sound of TVs in adjacent rooms until the early hours of the morning, together with poor window seals and badly fitting windows which let in the excessive external noise from the street outdoors (Shouting, cars revving, loud music etc).

Comfortable and clean room but very loud with building works going on over the road and bin collections very early in the morning.

We had a nice Stay on Saturday night. 2pm check in was nice as was the 12 noon check out. Room was good and clean . Bed very comfy. Shower pressure and temp was just right.location was only less than 10 minute walk from City centre. We went to a concert at the O2 academy and it was about a 2 minute walk if even. Would stay again if in Birmingham again

Close to New Street and Broad Street. Slightly dated chalet style but clean and comfy

We had a good night's stay, the room was comfortable and very clean. It was a little noisy at night, lots of traffic noise from the road. We're a little disappointed that many things on the restaurant menu were not available, i ended up with a cheese and ham sandwich for my meal! However, the staff were brilliant, so friendly and welcoming. We'll definitely stay at Ibis Irvine Street on our next visit to Birmingham.

Stayed for one night for business. The staff member on reception at check in was great, the room was clean and looked to be recently refurbished (although did have an overpowering smell of furniture polish/air freshener that was unpleasant after a while) . Unfortunately my room was facing the road. There was a gig on in the 02 Academy which is round the corner which created quite a disturbance around chucking out time, lots of people hanging around and cars playing loud music long after the gig had finished. Even after they left, the general traffic noise from the road was very loud so sleep quality was very very poor.

Good location. Friendly staff.

At the Ibis, the staff were so obliging and kind. The receptionist was a really fun young man who made us feel like nothing was too much trouble. The room was clean and comfortable and the heating was easily adjustable. Also, breakfast was scrummy!

Room was fairly tidy apart from hair left in the bathroom and on the sink, it was small but fine. Loud noise from scaffolding and building jobs across the road woke us up and continued to make noise so that we could not get back to sleep.

Wonderful