ibis Birmingham Centre Irving Street Hotel 2 stars

Customer review rating 3.7/5 2,777 reviews

ibis Birmingham Centre Irving Street
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+ 14 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Hotel amenities include free Wi-Fi and access to a computer

  • Nearby landmarks include 02 Academy, the NEC and more

  • Enjoy a drink at the hotel bar, which is open 24/7

  • Central location, with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available
Information message

Our hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact us by email H2092@accor.com. Thank you for your understanding.

Hotel location

ibis Birmingham Centre Irving Street

55 Irving Street
B1 1DH
birmingham
united kingdom

Tel: +441216224925

Fax: (+44)121/6224195

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 13.36km / 8.3 miles

  • By plane

    EAST MIDLANDS At 50km / 31.25 miles

  • By plane

    MANCHESTER At 80km / 50 miles

  • By car

    A34- A35 At 10km / 6.25 miles

  • By car

    M5 At 10km / 6.25 miles

  • By car

    M6 At 10km / 6.25 miles

  • By train

    NEW STREET STATION At 1km / 0.63 miles

GPS :52.472819, -1.901762

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Birmingham Centre Irving Street

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

2,777 reviews

tripadvisor

TripAdvisor Rating 3.0/5

905 reviews

Quirky ,clean and comfortable

Customer review rating 3.7/5

Anonymous Families - 23/03/2020 Confirmed reviews ALL

Friendly helpful staff ,clean accommodation good breakfast

unsatisfied. not staying again

Customer review rating 3.7/5

Grant Solo - 17/03/2020 Confirmed reviews ALL

Threatened by security staff. Asked for assistance finding my room and was verbally and physically threated

Good Stay Great Value

Customer review rating 3.7/5

Lindsey Friends - 15/03/2020 Confirmed reviews ALL

We booked a one night stay at Birmingham Irving Street and chose the hotel due to location and price. Upon arrival the member of staff checking me in, Jared, was helpful, polite and friendly. The room was clean and well equipped. We had a good nights sleep and would be happy to return if ever in Birmingham again.

Pretty good location, everything I needed for a 1 night stay

Customer review rating 3.7/5

N Business - 14/03/2020 Confirmed reviews ALL

Comfortable and quiet stay. Great night sleep. Took a little while to find my room as it was around the back of the building but everything is fairly well sign posted. Reception staff were friendly and helpful. Room says there is a snack bar available but there was very limited choice (no chocolate other than snickers bars)

Really welcoming lady in reception.

Customer review rating 3.7/5

S L. Business - 14/03/2020 Confirmed reviews ALL

Room was comfortabe and service was really good.

Just about Ok for the price

Customer review rating 3.7/5

Andy T. Solo - 12/03/2020 Confirmed reviews ALL

The accommodation is reminiscent of a holiday camp with rooms on 2 levels reached via external walkways. My room was spacious enough and the bathroom was a nice size too. The hot water pressure wasn't great but I did manage to get a shower. Room heating was by a modern electric convector heater on the bedroom wall. Security is enhanced by the perimeter fence which is locked at night, although it's not pleasant to look at. The hotel is situated in a post-industrial area, which although run-down did not feel dangerous and is an easy 10-15 minute walk to the city centre. All in all, I probably would stay here again if the price ws cheap enough, but it would not be my first choice.

Customer review rating 3.7/5

George P. Business - 11/03/2020 Confirmed reviews ALL

I was locked out of my room for 1.5hours, faulty lock on room door, resulted in late for meeting and work. I have emailed Aleksandra Matijosiute with details of my experience.

good stay

Customer review rating 3.7/5

Debbibbie B. Couples - 10/03/2020 Confirmed reviews ALL

staff very helpful ,very good service .

Excellent location- Close to the train station

Customer review rating 3.7/5

Gabriele W. Business - 10/03/2020 Confirmed reviews ALL

Nice rooms and wonderful breakfast for a very reasonable price!

Dissatisfied

Customer review rating 3.7/5

Naz Families - 10/03/2020 Confirmed reviews ALL

Disappointed with the lack of customer service, expected a lot more. Upon arrival at check in I was made to wait roughly 15 minutes while three members of staff dealt with one customer. In addition to this I paid for parking after being asked by the receptionist if had drove, oblivious to the fact that I had to enter my reg number on the smart system. A few days later I had received a £60 parking fine, I accept the fact it was my responsibility to ensure I had used the smart system but regardless I feel I should been given the heads up or advised about this when I had checked in considering the fact I had been advised by staff to buy a parking ticket with the hotel in the first place. I had got in contact with the hotel about this situation, I was told the matter would be investigated and to expect a phone call back in a couple of hours, as I waited for the return call I was then in fact emailed saying they could not help me. Overall I was extremely disappointed and would not recommend this particular hotel to any friends or colleagues.

Located well for o2 academy

Customer review rating 3.7/5

Anonymous Couples - 05/03/2020 Confirmed reviews ALL

We were dissatisfied with the hotel and facilities however we found the staff friendly and helpful

Relatively well located. Does the job

Customer review rating 3.7/5

Drew Solo - 04/03/2020 Confirmed reviews ALL

The staff were lovely, the hotel relatively well situated (but there’s better places). The room did the job, clean and tidy but a little cold at night. The building works opposite woke me

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aleksandra Matijosiute Front Office Supervisor

Good apart from the heater.

Customer review rating 3.7/5

Ian Solo - 04/03/2020 Confirmed reviews ALL

I had a good stay here, but the heater kept turning itself off after a few minutes. The instructions in the room did not stop it from doing this so that was quite frustrating, but apart from that everything else was fine.

Dear IAN P., We very much appreciate your comments regarding your stay at the ibis Birmingham Centre Irving Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apologies regarding the issue with a heater. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Matijosiute Front Office Supervisor

Comfort, good stay

Customer review rating 3.7/5

Rachel W. Couples - 03/03/2020 Confirmed reviews ALL

Easy location, good parking, only fault was no hot water at night

Dear RACHEL W., We very much appreciate your comments regarding your stay at the ibis Birmingham Centre Irving Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Matijosiute Front Office Supervisor

One night stay Birmingham IBIS

Customer review rating 3.7/5

Paul Solo - 03/03/2020 Confirmed reviews ALL

Well situated hotel for city centre. Good sized car park. Rooms have recently been refurbished but exterior of hotel still requires some tlc. Breakfast and other area just up to usual high IBIS standards.

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis Birmingham Centre Irving Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Matijosiute Front Office Supervisor

Very pleasant

Customer review rating 3.7/5

James Couples - 03/03/2020 Confirmed reviews ALL

Staff very friendly and welcoming, room spotless, bed very comfy

Dear JAMES W., We very much appreciate your comments regarding your stay at the ibis Birmingham Centre Irving Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Matijosiute Front Office Supervisor

Extremely well located

Customer review rating 3.7/5

M.b. Couples - 03/03/2020 Confirmed reviews ALL

We stayed at the Ibis Irving Street last week. Was incredibly well located to the O2 - any closer our beds would have been inside it! Parking was very convenient and affordable. Would like to highlight the friendliness and helpness of the staff - this always goes a long and is to be appreciated. Thank you guys.

Dear MARIA B., We very much appreciate your comments regarding your stay at the ibis Birmingham Centre Irving Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Matijosiute Front Office Superviosr

Good location.

Customer review rating 3.7/5

Pjay Couples - 03/03/2020 Confirmed reviews ALL

Clean, comfortable rooms. Helpful, friendly reception & bar staff. All essentials catered for. Only niggle was the housekeeping trolley rolling along outside our room at 7am in the morning & waking us up.

Dear PETER M., We very much appreciate your comments regarding your stay at the ibis Birmingham Centre Irving Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Matijosiute Front Office Supervisor

Ok ... but

Customer review rating 3.7/5

David H. Couples - 01/03/2020 Confirmed reviews ALL

Good location but they charged me twice for the room !!

Dear DAVID H., Thank you for taking the time to tell us about your experience at the ibis Birmingham Centre Irving Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksandra Matijosiute Front Office Supervisor

Excellent Location, good customer service, reasonable room for the night.

Customer review rating 3.7/5

Happy T. (. Friends - 01/03/2020 Confirmed reviews ALL

We arrived slightly later than planned, but check-in was fine and done quite quickly by friendly and welcoming Reception staff.

Dear MARGARET N., We very much appreciate your comments regarding your stay at the ibis Birmingham Centre Irving Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Matijosiute Front Office Supervisor
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