ibis Birmingham Centre Irving Street Hotel 2 stars

Excellent IBIS standard hotel accommodation. Clean with a sizeable car park.

Really enjoyed my stay . The staff were lovely and helpful and professional . If i needed anything they got it for me .

First room allocated smelled very bad of cigarettes, told receptionist ans was told they keep rooms as clean as possible! However is it not law now for no smoking????? Plus extremely loud neighbours not good, second room a lot better! I also complained on my last visit due to construction work very loud and it started at 07:30 really disappointed of late with this location. I will go back one more time but if I have problems I will look to seek better accommodation else where not offered any compensation or discount for inconvenience or room moves ...!

PERFECT! I came for my friends wedding in Birmingham and I had an amazing stay. From the check in till the end. The staff is really nice and will do the extra mile for you. The rooms have been renovated and looks much better than what I have seen from the pictures before. Breakfast is amazing. You have everything you need for your breakfast. Also, if you want to go out in the evening, you can have a few drinks in the bar as well as something to eat if you don't want to eat out. The hotel is so close (Walking distance) to the New Street train station, Bullring, China Town and to the Broad Street. I am really happy with this stay and will definitely stay again.

My Experience at this hotel was shocking me and my friends had numerous problems with our room keys not working which meant numerous trips down to reception to get it sorted. Then my room didn’t have any hot water running which lead to the hotel to move me to another room. That room hadn’t been cleaned the bed sheets were dirty which resulted again me moving room.

5 different rooms we all had to go to reception numerous times to get our key done again as it just stopped working all the time. Really annoying!

I had the bad luck to arrive the Saturday of the stabbing spree. One person was knifed to death a few hundred yards from the hotel. Even if that hadn’t have happened the place is third rate at best. Old fashioned motel type layout. Anyone can walk in from the street into the car park and wander round the motel. The rooms have no sound proofing, doors are flimsy so I did not feel safe. The road noise is extremely loud and I found it impossible to sleep. Lots of banging and talking going on from neighbouring rooms late at night. There were also dodgy types hanging round the car park when the police presence had left, people revving up in cars flashing light just outside playing loud music. The room itself was small. The carpet looked like it had been there decades. The bathroom was the best part of it as it was clean, but that’s not saying much. The wifi was constantly dropping and I had to keep signing back in. I would not return.

Safe and easy check in and out, good location and clean tidy room. Bedding and pillows are quite firm so not too comfortable. Room was also quite hot. Overall happy with the stay.

The pods are brilliant, you have your own entrance! However the day manager was rude and actually never returned my call.... despite it being important... there was only enough tea for 1 cup per person despite it being over 2 nights. And the beds were remade but not changed which confused us. The noise is unbearable and the guests are drunk and knock the doors. Also the violence is scary:

I had nice time

Excellent IBIS standard room. Hotel in a good central location with a reasonably sized car park.

Budget hotel, well located and easy to find by road. Good social distancing measures in place. Reception staff very good and friendly. Room clean and functional except for the phone that did not work. Breakfast not worth the money or trouble to collect.

Warmly greeted at arrival, check in quick & informative. Room basic 'motel' type accommodation - small bathroom with hard to adjust shower i.e. it was either freezing or scalding, no fridge. Serviceable for a one night stay.

there was people up and down the car park laughing and shouting until well after midnight the car opposite our window kept puting his full beam on, lighting up our room. at least 3 drug deals happend, i know this as i heard a girl ordering it, and it being delivered 20 minutes late. Then at around 03.00 someone hammered very loudly on our door demanding to come in. By this time I and my partner had got no sleep. Plus at all times there was a very strong smell of CANABIS everywhere.

No sleep at all due to antisocial neighbours in the next room. I complained to the manager about the extreme level of noise / music which carried on into the early hours and started again at 7am. The manager seemed disinterested in our problem / complaint.