ibis Birmingham Centre Irving Street Hotel 2 stars

No issues Room well kept Great customer service. Reception lady very friendly and welcoming!!!

Good customer service

Always polite and attentive. A perfect place to put your head down

10/10 check in, amazing reception team - Ria and Neil, rooms were clean and lovely and 100% COVID secure. Felt extremely safe.

Great, always perfect.

Jared at the front desk was extremely kind and accommodating. Great location with parking, although the walls / window seemed too thin and could hear everything outside (room 29).

Great hotel and amazing staff!

Stsyed here many times. It like a motel in a secure gated compound. The accommodation is great even better since the refurb. The staff are welcoming and friendly.

- room was small and smelt “funky”, the smell kinda gave me a headache, ordered an Indian so the smell was slightly replaced. The area I didn’t feel was safe enough to leave my door open and let air in so didn’t. Not much to offer in the room, asked for a twin room but got two single beds pushed together and lack of space in the room. - guy at reception when checking in was nice and helpful. - just wasn’t for me. Cheap though. - parking was good (£8). - wouldn’t proactively look to stay here again unless last emergency resort.

I was staying overnight with my boyfriend and felt the accommodation was fairly good value for money, although the area is not great and parking should be free especially as there is plenty available. The room was clean and comfortable but the style of the hotel means you can hear the cars outside and people coming and going a lot.

Great Fantastic

Excellent IBIS standard hotel accommodation. Clean with a sizeable car park.

Really enjoyed my stay . The staff were lovely and helpful and professional . If i needed anything they got it for me .

First room allocated smelled very bad of cigarettes, told receptionist ans was told they keep rooms as clean as possible! However is it not law now for no smoking????? Plus extremely loud neighbours not good, second room a lot better! I also complained on my last visit due to construction work very loud and it started at 07:30 really disappointed of late with this location. I will go back one more time but if I have problems I will look to seek better accommodation else where not offered any compensation or discount for inconvenience or room moves ...!

PERFECT! I came for my friends wedding in Birmingham and I had an amazing stay. From the check in till the end. The staff is really nice and will do the extra mile for you. The rooms have been renovated and looks much better than what I have seen from the pictures before. Breakfast is amazing. You have everything you need for your breakfast. Also, if you want to go out in the evening, you can have a few drinks in the bar as well as something to eat if you don't want to eat out. The hotel is so close (Walking distance) to the New Street train station, Bullring, China Town and to the Broad Street. I am really happy with this stay and will definitely stay again.