ibis Charleroi Centre Gare Hotel 3 stars

TripAdvisor rating 3.5/5 528 reviews
ibis Charleroi Centre Gare
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Room 1

Number of guests
Children's age

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Hotel extras

  • Opposite Charleroi train station

  • Private car park

  • Located right in the city center

  • 12 minutes from Charleroi airport

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Charleroi Centre Gare

Quai Paul Verlaine 12
( Ex :Quai de Flandre )
.
6000
charleroi
belgium

Tel: +3271206060

Fax: (+32)71/702191

Contact email

Check-in from 12h00

Check out up to 12h00

  • 54 :   CHARLEROI SUD GARE

  • By plane

    BRUSSELS ZAVENTEM At 70km / 0.31 miles

  • By plane

    CHARLEROI At 10km / 0.31 miles

  • By train

    CHARLEROI GARE DU SUD At 0.1km / 0.06 miles

GPS :50.406318, 4.43907

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Direct dial telephone

Superior Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Direct dial telephone

Room with twin beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Direct dial telephone

Our restaurants and bars

BAR IBIS

Photo non contractuelle / Strictly non binding

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 28

  • Maximum capacity: 12 people

  • Maximum banquet capacity: 15 people

Find out more

Our guest reviews for
ibis Charleroi Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,986 reviews

tripadvisor

TripAdvisor Rating 3.5/5

528 reviews

My stay in IBIS

Customer review rating 4.1/5

Martin Business - 02/12/2019 Confirmed reviews ALL

Dobrý

Dear Martin, Thank you for your nice review. We are delighted that we were able to meet your expectations. We look forward to welcoming you back. Aude Awoust, Manager

Excellent location

Customer review rating 4.1/5

Nicoletta Families - 01/12/2019 Confirmed reviews ALL

Arrived late, good welcoming. Fast check-in and check-out.

Great service, location and room, no complaints

Customer review rating 4.1/5

Chantal Solo - 19/11/2019 Confirmed reviews ALL

A five minute walk from train and bus station, a welcoming staff a clean and nice sized room, just perfect for me

Good location

Customer review rating 4.1/5

Wendy Solo - 28/10/2019 Confirmed reviews ALL

The hotel was right across from the train station, perfect for an overnight stay with an early flight the next morning. Staff were friendly, rooms clean and good value. Shops and restaurants a short walk away. Easy to get a taxi or bus to the airport.

Dear Wendy, Thank you for such a positive review. It is rewarding for us to know that the location was ideal for you. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We look forward to welcoming you back. Best wishes, Aude Awoust, Manager

Comfortable, clean, convivial

Customer review rating 4.1/5

Mireille B. Families - 08/10/2019 Confirmed reviews ALL

Modern comfort, affordable

Good situated and lovely personal!

Customer review rating 4.1/5

Leonie C. Couples - 03/10/2019 Confirmed reviews ALL

Was not impressed by the room but the personal was great!

Dear Leonie, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us and appreciated our location. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We hope to welcome you back. Best wishes, Aude Awoust, Manager

A very nice hotel in a good position to further travel to Brussels

Customer review rating 4.1/5

Anonymous Solo - 26/09/2019 Confirmed reviews ALL

I decided to spend a night at Ibis Charleroi Centre Hotel because I would attend a meeting in Brussels the day after; I landed in Charleroi at 21:00, so I prefer not to go to Brussels that night, this also allowed me to respect the limit for accommodation, established by Eu as 100 euros per night (rather difficult to find such a low fare there!). Everything was perfect with my staying, the receptionist was very kind and the room, too was OK, the only drawback (that however does not depend on the Hotel) is that in the street under my room, that was at 1st floor, somebody (homeless or addicted or drunk people) screamed all night long. so it was a bit difficult to sleep as well as the wonderful bed and pills could suggest to do..

Dear Guest, Thank you for taking the time to share your valuable review. We are thrilled that you had a pleasant stay with us; however, we wish it was completely satisfying. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We are sorry for any inconvenience caused due to the noise. We wish you had informed us during the stay so that our team would have found an immediate solution. However, we have taken note of your remarks. We hope to welcome you back. Best wishes, Aude Awoust, Manager

negative experience

Customer review rating 4.1/5

V. C. Business - 26/09/2019 Confirmed reviews ALL

Hi! I did not want to answer because the experience was not pleasant. I arrived at the hotel around 3 pm. I went into the room. I saw that it is not a perfect place, but I just wanted a place to sleep and to walk around the neighborhood until evening. When I walked out in front of the hotel, I was surprised to see that it was a place where the fish and their prostitutes, drug dealers, were doing their thing. I thought it was a totally insecure place for me, I was very scared because I had never seen these things done in the light of day, without fear, without shame. I was afraid to stay alone in the hotel room, the hotel seemed to me rather poorly maintained, the elevator uncertain, and the room had a window to the inner courtyard where there were broken, blackened walls. I didn't want to write a negative rewiev, but that's the reality. I arrived at 3 pm and delivered the room the same day. I didn't stay in the hotel.

Dear V., We thank you for taking the time to send us your feedback. We are sorry we didn't hit the mark for you and to hear that our location was not completely to your liking. While regrettably, as we are in the city, such activities will occur; however, we wish to assure you that we are located in a quiet, well-known tourist area and there is a large police presence which makes it a safe place to visit. We would also like to note that our rooms were recently renovated and we do carry out works whenever necessary to ensure that our rooms and facilities are well maintained; nevertheless, we have duly noted your comments in this regard and will pass them along to the appropriate department. Nevertheless, we hope that you will return in the future for a more enjoyable stay. Kindest regards, Aude Awoust, Manager

Good but can be improved.

Customer review rating 4.1/5

Anonymous Business - 25/09/2019 Confirmed reviews ALL

Faced problems with WiFi, otherwise all fine.

Dear Guest, We thank you for taking the time to send us your feedback. It’s great that you enjoyed your stay. We are sorry for any inconvenience you may have experienced regarding the internet connection. We look forward to welcoming you back on a future visit. Best regards, Aude Awoust, Manager

nice clean hotel, good value for money- but noisy at night (room at the side of the railway station, front side)

Customer review rating 4.1/5

Niki Business - 18/09/2019 Confirmed reviews ALL

nice clean hotel, good value for money be aware that across the railway station, at night it can be noisy - and on the banks of the Sambre, at night it might not be the safest place for a night walk... :S

Dear Niki, Thank you for the time taken to review your recent stay. It’s great that you enjoyed your stay. However we are sorry for any inconvenience caused and we wished you had contacted our team, we will do our best to find you a more comfortable solution. We are glad you were satisfied with our prices. We look forward to welcoming you back on a future visit. Kind regards, Aude Awoust, Manager

Short stay - comfortable bed/spacious room - though small bathroom

Customer review rating 4.1/5

Lucy H. Solo - 13/09/2019 Confirmed reviews ALL

Short stay - just 1 night - comfortable bed in a spacious room ..... bathroom was rather small but clean. Friendly and helpful staff.

Dear Lucy, Thank you for taking the time to share your experience with us. Your comfort and satisfaction is our top priority, so we're delighted to know that you had such a pleasant stay with us. We really appreciate your acknowledgment of our team members who work hard to ensure that you always receive a courteous and professional service. I certainly hope that we can welcome you back soon! Kind regards, Aude Awoust, Manager

Great location opposite train and bus stations.

Customer review rating 4.1/5

Emma Couples - 29/08/2019 Confirmed reviews ALL

Enjoyed our stay for long wkend.

Great staff, clean rooms and a good breakfast.

Customer review rating 4.1/5

Nick C. Business - 23/08/2019 Confirmed reviews ALL

The hotel is a pleasant place to stay, the staff are all friendly and welcoming. As a lone business traveller the friendly interaction with the staff is most welcome. The rooms are always clean and the beds are comfortable. The breakfast is fresh and good quality. I would and do recommend this hotel to friends and colleagues.

Dear Nick, Thanks for your positive feedback and review. It is very rewarding to know that you were satisfied with our facilities and excellent customer service. Thanks for letting us know that you also enjoyed our tasty continental breakfast! We will be more than happy to welcome you again. Best regards, Aude Awoust, Manager

Very clean room and friendly staff!

Customer review rating 4.1/5

Koen Friends - 23/08/2019 Confirmed reviews ALL

I was received very friendly and check-in was flawless. Friendly and helpful staff. No problem to make a small change to my booking.

Comfortable,

TripAdvisor rating 3.5/5

rogermanley Friends getaway - 23/08/2019 TripAdvisor review

The Rotterdam shower had a non slip floor, the one in Charleroi did not and it felt slippery - did not feel too safe when entering or leaving. Breakfast fine, reception fine but with only one person manning reception and the bar simultaneously it dsid not seem very efficient.

Dear Rogermanley, Thank you for sharing this review of your recent stay. We are glad you had a good stay. However your remarks have been noted and we are always open to suggestions. It’s great that you enjoyed our breakfast buffet. We hope to welcome you back in the future. Best wishes, Aude Awoust, Manager

ACONSEJABLE

Customer review rating 4.1/5

Alberto Friends - 21/08/2019 Confirmed reviews ALL

HOTEL TRANQUILO Y CÉNTRICO CERCANO AL AEROPUERTO.

good all round would use again

Customer review rating 4.1/5

John F. Solo - 21/08/2019 Confirmed reviews ALL

clean and adequate room but a little sparse reception staff friendly and helpful...organised taxi well to get to airport at 0445 convenient for rail station 24hr reception available for drinks/snacks

Dear John, Thanks for your opinion regarding your time at Ibis Charleroi Centre Gare hotel. Our dedicated team always aims to give the best experience to our guest, and it is rewarding to read that you had enjoyed your stay with us. We have noted your comments regarding your room and handed them to the concerned department. Your positive feedback inspires us to continue maintaining the high standards of service we set ourselves. The entire team hope to have the pleasure of seeing you on a future stay. My very best wishes, Aude Awoust, Manager

fine

Customer review rating 4.1/5

Zoë Friends - 13/08/2019 Confirmed reviews ALL

spiders, other things looked clean, long wait to check in

Dear Zoë, Thanks for taking the time to post feedback about your stay at our hotel. We sincerely hope you enjoyed your visit. Please do not hesitate to bring any issues or concerns regarding cleanliness or spiders to our attention, so that we may take the necessary action. We're sorry for the wait at check-in. Naturally, the summer season is our peak time, and we do all we can to minimise the waiting time. We appreciate your patience. We hope to welcome you back again. My best regards, Aude Awoust, Manager

Excellent.

Customer review rating 4.1/5

Brian M. Solo - 11/08/2019 Confirmed reviews ALL

The Ibis Charleroi is a nice hotel within its market. The experience with this hotel exceeded my expectations. I very much enjoyed the breakfast in the morning. The lady cook/restaurant attendant was very pleasant. The Belgian waffles were quintessential in Charleroi. However, when a hotel back-pours cane/table syrup into a ‘Maple Syrup’ bottle, it is always humorous- Hotels in China do this frequently. I am aware that I am staying in an economy hotel, so please, just serve whatever product in the original vessel or transfer it into one unmarked. I would like extend my gratitude via Ibis Charleroi to Ms. Sondreau (sp?). She was very helpful upon initial contact and reservation booking. She was able to answer my all of my questions. Her communication skills were clear and concise, giving me the confidence to know that after I arrive from traveling half-way around the earth, I would encounter no surprises. Coincidentally, upon check-in 03Aug, Ms. Sondreau maintained consistency with my initial impression, i.e.-impressed. Also, she went out if her way to help me with a couple of small items that I very much appreciated. Again, thank you to Ms. Sondreau. In addition, I would like to thank the young lady (I did not receive her name) at the front desk on the morning of 04Aug, who completed my check-out very fast and also helped me with transportation times and other questions. Thank you, Brian M

Dear Brian, Thanks for positively reviewing your visit to Ibis Charleroi Centre Gare. We are pleased that our team members made your stay so memorable. Customer service is everything to us, and it’s made our day to hear you had such a pleasant stay. We will be sure to let Ms. Sondreau know that she made an impact on your experience with us. We hope to welcome you back. Best wishes, Aude Awoust, Manager

Great little hotel

Customer review rating 4.1/5

Andrea W. Couples - 11/08/2019 Confirmed reviews ALL

It was a great hotel. Everything you needed. Close to train and bus station.

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