ibis Charleroi Centre Gare Hotel 3 stars

Customer review rating 4.1/5 2,176 reviews

ibis Charleroi Centre Gare
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Across from Charleroi station

  • Private parking

  • Located in downtown area

  • 12 minutes from Charleoi Airport

  • Free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Charleroi Centre Gare

Quai Paul Verlaine 12
( Ex :Quai de Flandre )

Tel: +3271206060

Fax: (+32)71/702191

Check-in from 12h00

Check out up to 12h00


  • By plane

    BRUSSELS ZAVENTEM At 70km / 0.31 miles

  • By plane

    CHARLEROI At 10km / 0.31 miles

  • By train

    CHARLEROI GARE DU SUD At 0.1km / 0.06 miles

GPS :50.406318, 4.43907

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Superior Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Room with twin beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Our restaurants and bars


Non contractual photo

Our bar is a friendly meeting place where you can relax whenever you wish.


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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 28

  • Maximum capacity: 12 people

  • Maximum banquet capacity: 15 people

Find out more

Our guest reviews for
ibis Charleroi Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,176 reviews


TripAdvisor Rating 3.5/5

542 reviews

Very good

Customer review rating 4.1/5

Roberta Business - 27/07/2020 Confirmed reviews ALL

Very good everything pergect quick and giood check in room perfect Everything ok

Perfect location

Customer review rating 4.1/5

H. Solo - 21/07/2020 Confirmed reviews ALL

Very quite, friendly stuff. But later I found out that there is no towel in the room, after calling reception, other guy picked up the phone and told me I shall go and pick them at the reception .. not very nice since it is not my duty to go and look for the missing towel.

Dear H., Thanks for sharing this review of your stay at our hotel. Our team sincerely appreciates your kind comments about our convenient location. We are very sorry for the oversight by our housekeeping team and will address this with the to ensure more care is taken in the future. Due to the precautionary measures we have introduced for your welfare as well as that or our team, we are currently trying to limit contact time with guests which is why we ask our guests to kindly pick up any items they may need from reception until these are gradually lifted. We hope to have the occasion to welcome you back. Best wishes, Aude Awoust, Manager

Good stay

Customer review rating 4.1/5

Wadim Couples - 23/03/2020 Confirmed reviews ALL

Perfectly located hotel, just a couple of minutes from the train station and the airport shuttle bus stop. Everything was clean, the staff was very pleasant and helpful.

Terrible Period

Customer review rating 4.1/5

Estelle D. Families - 21/03/2020 Confirmed reviews ALL

I don't think you should send this survey considering the very exceptional timing with the Covid-19 going on. For sure the situation was not the best and even for the hotel personnel not an easy situation, and I would like to thanks them for being there during this period.

Dear Estelle, Thank you for taking the time to share your feedback. We are very sorry if you felt we were being insensitive during, what we know to be exceptional circumstances. We truly value all feedback from our guests as it helps us not only to highlight areas that may need some improvement but also to know if we are on the right track and to b able to congratulate our team on tier efforts. Rest assured that we have taken note of all your comments. We hope to welcome you back again in the future. Kind regards, Aude Awoust, Manager

Good stay and pleased

Customer review rating 4.1/5

Anthony K. Families - 16/03/2020 Confirmed reviews ALL

Staff very friendly and willing to assist in where possile.

Nice stay

Customer review rating 4.1/5

Tj Couples - 05/03/2020 Confirmed reviews ALL

The parking code was constantly changed which made access complicated. For a 2 day stay, I was satisfied.

Dear Guest, Thank you for reviewing your recent stay. We are pleased that you were satisfied with your overall experience. We regret any inconvenience, however, we hope you understand that this is a measure to ensure the complete security of our guest's vehicles. We look forward to welcoming you back. Best regards, Aude Awoust, Manager
Customer review rating 4.1/5

Tania Business - 02/03/2020 Confirmed reviews ALL

Friendly staff, good location and great breakfast

Well located

Customer review rating 4.1/5

Hamish L. Business - 16/02/2020 Confirmed reviews ALL

Good hotel next to station and buses. Good breakfast

Customer review rating 4.1/5

T. Business - 04/02/2020 Confirmed reviews ALL

Good parking little expensive. Missing a electrical 220 V near bed side for medical equipment.

Dear T., We appreciate the time you took in sharing your opinion with us. It is a pleasure to read that you found our secure parking to be convenient. As we do work to keep our prices as competitive as possible, we have noted your comments. We will also be taking your suggestion regarding the power outlet into consideration; your feedback is very important as it helps us to constantly improve our hotel and its services. We hope to welcome you back. Best wishes, Aude Awoust, Manager

A place of heavenly rest

Customer review rating 4.1/5

Yvan G. Solo - 23/01/2020 Confirmed reviews ALL

I needed a hotel in Charleroi in order to get my plane that took off in the morning from Charleroi airport. The hotel is very well located, in front of the station and the airport bus stop. The breakfast was EXCELLENT, very varied and full of choices, and from very soon in the morning. My CONGRATULATIONS to the people who realize this jewel!

Dear Yvan, Thank you very much for sharing such a positive review of your stay at Ibis Charleroi Centre Gare. We are very pleased we were able to deliver an excellent experience and look forward to welcoming you back. Best Regards, Aude Awoust, Manager

My Holiday in Charleroi at Ibis Hotel

Customer review rating 4.1/5

White A. B. Friends - 17/01/2020 Confirmed reviews ALL

i love to staying in ibis hotel because of very nice service, clean, affordable and very pleasant receptionist..excellent service

Great staff

Customer review rating 4.1/5

Audrey Families - 04/01/2020 Confirmed reviews ALL

The location of the hotel was very convenient (shopping center and train station nearby) but we had the misfortune of having a drink customer banging on our door at 2am, thinking it was his room. I called the reception and an employee came right away to deal with the situation. I am extremely grateful for this intervention, however I probably won't go back to the hotel since I did not feel safe there.

Dear Audrey, Thank you for sharing this review. We appreciate your mention of our prime location as well as our dedicated team members. Please accept our sincere apologies for the incident that occurred outside of your room. We assure you that the comfort and security of our guests is of the utmost importance to our team, and we are always ready to take the appropriate action. Despite this instance, we do hope you will return. Very best wishes for the new year ahead! Kind regards, Aude Awoust, Manager
Customer review rating 4.1/5

Renaud Solo - 01/01/2020 Confirmed reviews ALL


Excellent location, spotless facilities & room, pleasant staff.

Customer review rating 4.1/5

Lettie Couples - 27/12/2019 Confirmed reviews ALL

We only stayed for one night but would consider longer in a future occasion as the hotel is perfectly situated for exploring Charleroi. The car park was not in use but we were directed to the one in the commercial centre which was only a few minutes walk and we paid with our hotel bill so very convenient. Spotless room, good breakfast choices, friendly staff. A bit worried about noise as close to station, but room was very quiet. Arrived in the dark and asked where we could eat, receptionist suggested various options within walking distance. We chose brasserie in the cinema centre. Food was excellent and good value. Overall, a great stay.

Dear Lettie, Thank you for your kind feedback. It was truly a delight to receive positive feedback regarding our location, quality facilities and more. We aim to provide a high level of personal service and ensure that every guest has a comfortable experience, and this will inspire us to keep up the good work! We hope to see you again and we wish you all the best for the festive season. Kind regards, Aude Awoust, Manager
Customer review rating 4.1/5

Anonymous Solo - 20/12/2019 Confirmed reviews ALL

dust and even spiders in room 118

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to know that we did not meet the high standards we set for ourselves and for any discomfort experienced during your stay. We would have been ready to address these issues promptly if we had been notified during your stay. We, however, appreciate your comments and have addressed this with our housekeeping department. We hope to have you return for an improved experience next time and wish you all the best for this festive period. Best regards, Aude Awoust, Manager

Comfortable stay in comfortable hotel. Nothing special, but all you need.

Customer review rating 4.1/5

Hannu Business - 15/12/2019 Confirmed reviews ALL

Hotel room itself was quite small, but still enough. Room was tidy. One thing I missed from the room was fridge. I stayed in Ibis Charleroi Centre Gare for 14 nights and there would have been need for keeping drinks and food in cold. Other thing I missed in the hotel was gym. The third thing that was unpleasant was the parking. Because of the construction site, there was a limited number of parking slots and we had to park to shopping center garage. Still, I would say that my two weeks in IBIS were very nice.

Dear Hannu, Thank you for sharing your valuable review. We are glad that you had a pleasant stay with us; however, we wish it had been completely satisfying. We do have varying sizes and types; may we assist you with finding one more suited to your tastes on your next stay? We would like to let you know that The Ibis brand is part of the economic hotel industry, therefore, we do not provide mini-bar in rooms however, our bar is open 24 hours and well stocked. You are very welcome to take your consommations, including tea or coffee to your room. We have taken note of your remarks regarding the gym and the parking. We hope to welcome you back in the future and wish you the best for the festive season. Best wishes, Aude Awoust, Manager

Good service

Customer review rating 4.1/5

Steinar Business - 13/12/2019 Confirmed reviews ALL

The room was big and clean. Good service.

Very pleasant stay in Charleroi

Customer review rating 4.1/5

Penelope F. Solo - 10/12/2019 Confirmed reviews ALL

The staff were accommodating and kind, the room was clean and temperature was right.


Customer review rating 4.1/5

Anonymous Friends - 09/12/2019 Confirmed reviews ALL


Clean tidy and efficient hotel

Customer review rating 4.1/5

Martin B. Business - 08/12/2019 Confirmed reviews ALL

Everything delivered as promised - good stay.

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