ibis Charleroi Centre Gare

ibis Charleroi Centre Gare 3 stars

Customer review rating (ALL Rating) 4.2/5 743 reviews

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Hotel extras

  • Across from Charleroi station

  • Private parking

  • Located in downtown area

  • 12 minutes from Charleoi Airport

  • Free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Charleroi Centre Gare

Quai Paul Verlaine 12
6000 CHARLEROI
Belgium

  • 54:  CHARLEROI SUD GARE

  • By plane

    BRUSSELS ZAVENTEM At 70km / 0.31 miles

  • By plane

    CHARLEROI At 10km / 0.31 miles

  • By train

    CHARLEROI GARE DU SUD At 0.1km / 0.06 miles

GPS:50.406318, 4.43907

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  743 reviews

TripAdvisor Rating  3.5/5  563 reviews

Good location, room OK.

Customer review rating 4.0/5

Robin Business - Confirmed reviews ALL

In stayed 3 nights for business. Breakfast was great. Room was OK, but a not well lit, so had to keep bathroom door open so I could work at the desk.

Dear Robin, Thanks very much for your feedback. We are glad our comfy quality beds were to your satisfaction, perfect for a good night's sleep which we believe is high on the priority list of our guests. We can only apologise for the inconvenience and regret you did not inform us at the time so that we may have dealt with the situation immediately. Nevertheless, we thank you for bringing it to our attention We do hope that you will return on another occasion. Best regards, Ovidiu Chitas, Manager

very good stay

Customer review rating 5.0/5

Tirza Couples - Confirmed reviews ALL

very close to the station, amazing breakfast and friendly staff

Dear Tirza T., Thank you for such a positive review. We are pleased to know that your stay with us was a comfortable one. Your satisfaction is our greatest reward, and we would like to thank you for recognising our dedicated team members. We will be sure to pass along your compliments which will inspire everyone to keep up the good work. We hope that you will visit us again in the future. Kind regards, Ovidiu Chitas, Manager

Great access to public transport

Customer review rating 5.0/5

Julie H. Couples - Confirmed reviews ALL

Efficient friendly staff

Dear Julie, Thank you for taking the time to review your stay. We do try to ensure that our guests have the best experience possible with us and so it is truly rewarding to receive such positive feedback. I will be sure to let our team members know how much of an impact they made on your experience. We are also happy to know that your room met your expectations. Rest assured that we have noted your comments in regards to the breakfast area however thank you for your kind words regarding how well our team dealt with the issues. We look forward to welcoming you back on a future occasion. Best wishes, Ovidiu Chitas, Manager

Well located, despite there is a festival outside infront of the hotel

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

It was a pleasure to stay again with IBIS. Nevertheless there was a festival outside. The room, was very nice cooled, also it was quite hot outside. Highly appreciated. The shower could be a bit more cleaned as well some maintenance on several point in the hotel could be done and would relate to a better appearance. The billed rates have unfortunately not met the displayed and by phone given amount, it was a bit more billed to us. That is a real petty.

Dear Guest, Thank you for taking the time to share your review. We are happy that you found our location ideal for your needs and that you appreciated your room's air conditioning, especially during this hot weather. We are sorry to know that you felt our high standards were not upheld. We urge guests to share any concerns they have at the time so that we may deal with the matter immediately to ensure you have an enjoyable stay. Moreover, please accept our apologies for any misunderstanding with the billing. We believe the following explanation would help clarify the situation. Initially, we presented to you the best available rate for a double room including all supplements. However, since you book a triple room, which is 10€ more, we sent you a confirmation email with the rate applied to your booking pre-arrival and also changed your invoice soon after your request for a room change. Nonetheless, we apologise for any inconvenience caused. We hope that you will visit us again in the future. Best regards, Ovidiu Chitas, Manager

No major problems

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Friendly and helpful staff. The room was perfectly acceptable - clean and comfortable. And the hotel is very close to both train and bus stations. A minor issue perhaps is that, although there is a lift, on my floor I also had to navigate a short flight of stairs; not a major problem for me, but it could have been if I had heavy luggage. But overall, I was satisfied.

Dear Laurie, Thanks for taking the time to review your stay at our hotel. We would like to apologize for any inconvenience. Please don't hesitate to bring such concerns to the attention of our team, and we will do our best to find a prompt solution. We have taken note of your comments and will be reviewing this issue as the security and safety of our guests is of major importance to us. Thank you again for your feedback. We hope to see you again in the future. Best wishes, Ovidiu Chitas, Manager

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Other web-users rate our hotel

  • 471 reviews 8.7/10 Location
  • 542 reviews 5/10 Room
  • 461 reviews 8.8/10 Service
  • 28 reviews 5.3/10 WiFi
  • 295 reviews 3.6/10 Comfort
  • 200 reviews 7.5/10 Breakfast
  • 198 reviews 7/10 Cleanliness
  • 137 reviews 4.5/10 Value

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