Hotel St Moritz Queenstown - MGallery

Information message

Hotel St Moritz Queenstown - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 1,885 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Certified ALLSAFE

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • an award-winning bar and restaurant with superb alpine views

  • a hot tub garden, sauna, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel St Moritz Queenstown - MGallery

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

  • BRUNSWICK STREET:  QUEENSTOWN OConnells Mall

  • By plane

    QUEENSTOWN FRANKTON At 8km / 5 miles

  • By car

    CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS:-45.033963, 168.654742

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our accommodation(s)

Recently refreshed (including new bathrooms), you'll find the décor unmistakably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toiletries & the latest Smart TVs.

Our guest reviews

Our guest reviews for
Hotel St Moritz Queenstown - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,885 reviews

TripAdvisor Rating  4.5/5  2,543 reviews

Certificate of excellence 2022

Great ambience, friendly and professional staff

TripAdvisor rating 5.0/5

benlhl TripAdvisor review

The staff went out of their way to make our stay a memorable one, and were very helpful with small things like teas and coffees in the lobby. We celebrating a family event. Would consider again, The bed and pillows were amazing :)

Great location, clean and great staff

Customer review rating 4.5/5

Mrs M. Couples - Confirmed reviews ALL

Attentive and high quality facilities and staff. Great location and view from our balcony was amazing! Rooms are very comfortable and fitted to a high standard.

Dear Dion Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our service particularly. My team and I very much look forward to welcoming you back next time you find yourself down our way. Sincerely, Jo Finnigan General Manager

Great location, nice name but just ok for us

Customer review rating 2.5/5

Jimmy T. Couples - Confirmed reviews ALL

We came with high expectations from the photos we had seen but we were put into an Accor Vacation Club studio room without a view. The room looks like an attic with views to the road. On top of that, the lounge area in front of the reception also do not have a view. The restaurant has an elevated amazing looking view. What a pity as first impressions are important and the hotel could have an area to the lake at the reception area which would have been an ever lasting impression for all those who visit or stayed there. The fireplace is nice though. We did stay at Hilton, Frankton after St Moritz and we suggests Accor learn from them. Rooms were clean and nicely furnished with comfortable bed. Overall, we love staying at that location but would prefer a lake facing room.

Dear Cheemeng Thank you for taking the time to share with us your completed survey after staying with us at Hotel St Moritz as part of Accor Vacation Club. I'm very grateful for your business and glad that you enjoyed your stay. I look forward to welcoming you back in the not too distant future. Kind regards Jo Finnigan General Manager

Very convenient

Customer review rating 4.5/5

F. Couples - Confirmed reviews ALL

No problems friendly staff

Dear Roderick, I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Jo Finnigan General Manager

Excellent experience - great room, location and staff

Customer review rating 5.0/5

Robert F. Couples - Confirmed reviews ALL

Fantastic honeymoon made all the better by the staff and the hotel. Our room was excellent and if there was an issue they’d have it fixed. Breakfast each morning was superb and we couldn’t recommend this place more. We had the Best time.

Dear Robert I very much appreciate your having taken the time to share your experience following your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a highly valued and memorable stay, and I'll be sure to share your experience with my team. Congratulations to you both on your honeymoon! We very much look forward to welcoming you back again in the not too distant future. Sincerely, Jo Finnigan General Manager

Great location!

Customer review rating 4.0/5

Nicola Couples - Confirmed reviews ALL

Situated in a perfect location, just a short walk to shops, restaurants, cafes and the lake. The room itself was spacious & clean. All staff were friendly and attentive. They offer a $10 voucher for food & beverage from their restaurant if you opt not to have your room serviced which is great

Dear Nicola J., We very much appreciate your comments regarding your stay at the Hotel St Moritz Queenstown - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jo Finnigan General Manager

Great Customer Service

Customer review rating 4.5/5

Stephanie Couples - Confirmed reviews ALL

Welcoming and great location. The happy cocktails with an idyllic view were memorable. Large spacious room with everything you would need for a visit to Queenstown.

Dear Marcus, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay (and our happy hour) and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Customer review rating 4.5/5

Paula Couples - Confirmed reviews ALL

Great location, stayed 5 nights, enjoyed every minute.

Dear Paula, I very much appreciate your taking the time to rate your recent stay with us via our Post Stay Survey. I'm absolutely delighted you enjoyed your visit so much. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Jo Finnigan General Manager

Incredible views, service and hospitality

Customer review rating 5.0/5

Elizabeth W. Friends - Confirmed reviews ALL

A magic girls weekend for my birthday. The consistency and friendliness of the service and team was outstanding. We have never experienced anything like it.

Dear Elizabeth Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our service particularly . My team and I very much look forward to welcoming you back next time you find yourself down our way. Sincerely, Jo Finnigan General Manager

Well located. Very roomy apartment. Comfortable bed.

Customer review rating 5.0/5

Robert D. Couples - Confirmed reviews ALL

Loved staying there. Very convenient & comfortable. Great having the spa to soak in.

Great location, super clean, nice and modern and the staff are so lovely!!

Customer review rating 5.0/5

Allie Couples - Confirmed reviews ALL

We loved our stay here, the staff were so friendly and welcoming. Our room wasn’t ready when we arrived for check in however we were given two compliments drinks at the bar which we enjoyed overlooking the beautiful view. The room was lovely, clean and modern with nice touches such as the socks and robes! Breakfast was so good and again, the staff are just so nice. We didn’t have time to find the hot tub garden but we cannot wait to come back and stay here again!!

WONDERFUL

Customer review rating 5.0/5

Hil Couples - Confirmed reviews ALL

We loved our stay. Great location, accommodation, staff and fantastic breakfast. Highly recommended.

Good stay

Customer review rating 5.0/5

Todd H. Couples - Confirmed reviews ALL

Just one thing we found the doors that joined to next door was unlocked, we could of walked into someone else's room, luck we new the people next to us, so it wasn't an issue but in another situation this could of been an issue.

Extremely comfortable hotel

Customer review rating 4.5/5

Jenny B. Couples - Confirmed reviews ALL

Beautiful suite with lake views made our visit to Queenstown very special. All staff were very attentive and friendly. Would highly recommend.

Short Break

TripAdvisor rating 5.0/5

Crillz14 TripAdvisor review

Great spot an easy walk to town with great views. Staff all very helpful when required. Felt safe considering Covid Omicron was starting to spread through the region, staff always masked up and surroundings very clean. Thoroughly recommend this hotel and we will return.

Dear Crillz14, thank you so much for this review - it's much appreciated. I'm so pleased that you felt safe given this current outbreak was beginning to spread and we all felt a little unnerved by it. Learning to live with it as they say! My team and I very much look forward to welcoming you back in the not too distant future. Jo Finnigan General Manager

The day of lockdown!

TripAdvisor rating 5.0/5

Trail41427383494 TripAdvisor review

Thank you Hotel St Moritz for going the extra mile and caring for us when Covid struck. We booked in on Tuesday morning and by 1.00 that day the lockdown was called!! The staff were brilliant, breakfast the next day was delivered to the room and considering the situation, was excellent. St Moritz is absolutely our destination of choices in Queenstown and this experience has reconfirmed that fact. Thank you.

Hi there, thanks for the lovely review! We were all thrown a curve-ball with a nation-wide lock-down and so I'm delighted that you felt well looked after whilst we scrambled to adjust a few things! We hope to be welcoming you back to Queenstown again in the not too distant future - with full freedom this time!!

Lovely staff, great views of lake

TripAdvisor rating 5.0/5

Mike B TripAdvisor review

Staff go out of the way at this hotel, short stroll to centre of Queenstown. Lovely lake views. Like a classic ski lodge. Have stayed here many times and always enjoy my stay here. Thank you Alfredo and team!

Thank you Mike, your review is greatly appreciated, especially from a regular guest such as yourself!! Wishing you all the best if you're across the Tasman now ... hoping our bubble repairs itself soon. Jo Finnigan General Manager

Excellent hotel in its entirety

TripAdvisor rating 5.0/5

Jimmy K TripAdvisor review

First time staying at St Moritz Queenstown. The experience starts the moment we checked-in, lovely smiles and warm welcome from the front desk team. The hotel feels luxurious and clean. Five minutes walk to the town centre (prepare to walk up hill on your way back). Food at the Lombardi restaurant are excellent. The eye filet steak and prawn fettuccini are highly recommended. Very happy with the hotel and will be staying here again on our next Queenstown visit.

Thank you Jimmy K, you describe us well and I'm so thrilled that you enjoyed so many aspects of our hotel and service. We all look forward to welcoming you back to Queenstown again soon. Jo Finnigan General Manager

Luxurious quiet room with a great view and excellent service

TripAdvisor rating 5.0/5

Albert d TripAdvisor review

Wonderful views of the lake from our room and the restaurant and bar, quiet and short walk to town. Rooms are luxurious and the staff are great attentive with a great sense of humour and always ready and willing to help.

Dear Albert What a lovely review, thank you. I'm thrilled that you enjoyed your stay so much. I'm particularly delighted that you found our staff had an enjoyable sense of humour - what a great thing these days to have a giggle! Kind regards Jo Finnigan General Manager

Hotel St Moritz Queenstown

TripAdvisor rating 5.0/5

Grant B TripAdvisor review

We recently enjoyed an excellent stay at this wonderful boutique hotel. It is wonderfully situated overlooking Lake Wakatipu and the surrounding mountains - all seen whilst enjoying the delectable food served inhouse. We dined in the evening and also enjoyed a great breakfast while there. The room was luxurious and all of the staff we were assisted by were friendly and helpful Would definitely recommend and will be returning ourselves 10/10

Hi Grant B Thank you so much for your delightful review - I'm especially thrilled that you loved our food and will be sure to pass your compliments on to chef. We very much look forward to your return visit soon. Jo Finnigan General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in QUEENSTOWN