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Hotel St Moritz Queenstown - MGallery 5 stars

Customer review rating 4.5/5 8,559 reviews

ALLSAFE approved hotel

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Hotel St Moritz Queenstown - MGallery
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+ 22 Services

Hotel extras

  • Certified ALLSAFE

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • an award-winning bar and restaurant with superb alpine views

  • a hot tub garden, sauna, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel St Moritz Queenstown - MGallery

10-18 Brunswick Street
PO Box 1116
9300 queenstown
new zealand

Tel: +6434424990

Fax: (+64)3/4424667

Check-in from 14h00

Check out up to 11h00

  • BRUNSWICK STREET :  QUEENSTOWN OConnells Mall

  • By plane

    QUEENSTOWN FRANKTON At 8km / 5 miles

  • By car

    CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS :-45.033963, 168.654742

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 134 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • 27 connecting rooms
    • No non-smoking room
    • 7 floors
  • Languages spoken at the hotel
    • English
    • German
    • French
    • Spanish
    • Dutch
    • Italian
    • Portuguese
    • Polish
    • Chinese Mandarin
    • Russian
    • Indonesian
    • Japanese
    • Vietnamese
    • Brazilian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundromat
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel Additional charge
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
  • Currency exchange
    • Currency exchange
Access to property
  • Hotel Car Park Additional charge
    • On site
    • 40 parking spaces
    • Private
    • Parking opened 24/7
    • Valet parking
  • Valet Parking Additional charge
    • On site
    • 40 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Hotel Fitness Centre
    • On site
    • Sauna room
Family
  • Services for children
    • Childrens TV Channels
    • Board games available
    • Childrens Club for 3 to 6 years

Our accommodation(s)

Recently refreshed (including new bathrooms), you'll find the décor unmistakably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toiletries & the latest Smart TVs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Hotel St Moritz Queenstown - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,559 reviews

TripAdvisor Rating 4.5/5

2,531 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great stay

Customer review rating 5.0/5

Rhys Families - 11/10/2021 Confirmed reviews ALL

Thanks for a lovely stay and for looking after my son for his birthday surprises.

Great stay for work!

Customer review rating 5.0/5

Gareth S. Business - 10/10/2021 Confirmed reviews ALL

3 night stay for a business trip.

Staff went the extra mile

Customer review rating 5.0/5

Liz Friends - 10/10/2021 Confirmed reviews ALL

We stayed in a group of 6 for a birthday weekend. The rooms were all exceptional - stylish, spotless, luxurious and comfortable. The staff were friendly and helpful and went above and beyond to make our party feel special.

Well located

Customer review rating 4.5/5

Anne B. Couples - 08/10/2021 Confirmed reviews ALL

Staff very good and helpful. Parking and bike storage good. Food good. Bed very good!!! Well appointed.

Great location, good food, great service

Customer review rating 4.5/5

Anonymous Couples - 08/10/2021 Confirmed reviews ALL

Excellent

Great location

Customer review rating 4.5/5

Jenna Couples - 06/10/2021 Confirmed reviews ALL

Super good from check in to check out we felt very looked after

Up to expected standard

Customer review rating 4.5/5

Tim D. Couples - 05/10/2021 Confirmed reviews ALL

This lovely accommodation was well-located, close to the CBD, with spectacular vistas over Lake Wakatipu. Our room was spacious, well-appointed, and well-maintained. Very much up to Sofitel standards. I would suggest that the rooms TVs be updated, to accommodate "casting" from guest's devices. The only mar on this otherwise wonderful break was a missed wake-up call. We arrived on Thursday, 30 September and asked reception for a 6am wake-up call, which didn't eventuate. We were to be picked up at 7:25 for a pre-paid Piopiotahi (Milford Sound) trip. Fortunately, I woke up without a wake-up prompt at 6:15 and we were able to be on time.

OK stay but expected more

Customer review rating 3.0/5

Aaron Couples - 05/10/2021 Confirmed reviews ALL

The room is very good and view excellent. After a late arrival we ordered room service and the food while tasting alright was on the cold side and was missing an item. Breakfast the next couple days was good but I wouldn't pay $40 for it and charging for coffee is a bit cheeky. On the second day I had to ask reception for toilet paper as we were left with just a quarter of a roll after the room was serviced.

Always a great stay

Customer review rating 4.5/5

Kelsey Families - 05/10/2021 Confirmed reviews ALL

Great service and food

Fantastic stay

Customer review rating 5.0/5

Henrieta &. B. H. Couples - 04/10/2021 Confirmed reviews ALL

This hotel is not just beautiful but also has employees that clearly love working there and provide an exceptional customer service. So nice to see as it is become rare. Thank you to David and Livia at reception for their smiley attitude and attention to the small things. I would also like to say thanks to the gentleman (sorry, I did not catch his name, but he had a dark beard) in the restaurant who looked after us on Saturday. This place is my number one choice in Queenstown. Thank you Henrieta & Bruce H.

Great facilities, friendly staff.

Customer review rating 4.5/5

Andrew Couples - 03/10/2021 Confirmed reviews ALL

3 nights during Covid restrictions and the experience was fantastic. Great food, nice room, beautiful view and fantastic staff

Excellent in every way

Customer review rating 5.0/5

Lianne F. Couples - 01/10/2021 Confirmed reviews ALL

A wonderful place to stay - super comfortable bed, great view, location and staff - loved how they manage to show empathy and genuine hospitality while wearing a mask.

Enjoyed our stay

Customer review rating 4.0/5

Anonymous Couples - 30/09/2021 Confirmed reviews ALL

Great view, awesome service- really enjoyed our stay.

fabulous Queenstown stay

Customer review rating 5.0/5

Angie S. Couples - 30/09/2021 Confirmed reviews ALL

great hotel - warm welcoming staff made our stay as delightful as ever.. Restaurant - food - exceptional Room - wonderful with its fabulous views and most relaxing home away from home . Angie Dee .

Great location and price

Customer review rating 5.0/5

Wayne Couples - 29/09/2021 Confirmed reviews ALL

Our room was a good size. Very clean and awesome views from window looking over the lake. Breakfast was included in the price and had a great choice to choose from

Great stay

Customer review rating 4.5/5

Peter A. V. F. Couples - 28/09/2021 Confirmed reviews ALL

Wonderful cosy hotel with excellent food, great views and polite staff. Highly recommended.

The day of lockdown!

TripAdvisor rating 5.0/5

Trail41427383494 22/08/2021 TripAdvisor review

Thank you Hotel St Moritz for going the extra mile and caring for us when Covid struck. We booked in on Tuesday morning and by 1.00 that day the lockdown was called!! The staff were brilliant, breakfast the next day was delivered to the room and considering the situation, was excellent. St Moritz is absolutely our destination of choices in Queenstown and this experience has reconfirmed that fact. Thank you.

Hi there, thanks for the lovely review! We were all thrown a curve-ball with a nation-wide lock-down and so I'm delighted that you felt well looked after whilst we scrambled to adjust a few things! We hope to be welcoming you back to Queenstown again in the not too distant future - with full freedom this time!!

Lovely staff, great views of lake

TripAdvisor rating 5.0/5

Mike B 22/07/2021 TripAdvisor review

Staff go out of the way at this hotel, short stroll to centre of Queenstown. Lovely lake views. Like a classic ski lodge. Have stayed here many times and always enjoy my stay here. Thank you Alfredo and team!

Thank you Mike, your review is greatly appreciated, especially from a regular guest such as yourself!! Wishing you all the best if you're across the Tasman now ... hoping our bubble repairs itself soon. Jo Finnigan General Manager

Excellent hotel in its entirety

TripAdvisor rating 5.0/5

Jimmy K 19/07/2021 TripAdvisor review

First time staying at St Moritz Queenstown. The experience starts the moment we checked-in, lovely smiles and warm welcome from the front desk team. The hotel feels luxurious and clean. Five minutes walk to the town centre (prepare to walk up hill on your way back). Food at the Lombardi restaurant are excellent. The eye filet steak and prawn fettuccini are highly recommended. Very happy with the hotel and will be staying here again on our next Queenstown visit.

Thank you Jimmy K, you describe us well and I'm so thrilled that you enjoyed so many aspects of our hotel and service. We all look forward to welcoming you back to Queenstown again soon. Jo Finnigan General Manager

Luxurious quiet room with a great view and excellent service

TripAdvisor rating 5.0/5

Albert d 16/04/2021 TripAdvisor review

Wonderful views of the lake from our room and the restaurant and bar, quiet and short walk to town. Rooms are luxurious and the staff are great attentive with a great sense of humour and always ready and willing to help.

Dear Albert What a lovely review, thank you. I'm thrilled that you enjoyed your stay so much. I'm particularly delighted that you found our staff had an enjoyable sense of humour - what a great thing these days to have a giggle! Kind regards Jo Finnigan General Manager

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