Hotel St Moritz Queenstown - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 8,746 reviews

ALLSAFE approved hotel

Information message

Hotel St Moritz Queenstown - MGallery
See on a map
+ 21 Services

Hotel extras

  • Certified ALLSAFE

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • an award-winning bar and restaurant with superb alpine views

  • a hot tub garden, sauna, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel St Moritz Queenstown - MGallery

10-18 Brunswick Street
PO Box 1116
9300 queenstown
new zealand

Fax: (+64)3/4424667

Check-in from 14h00

Check out up to 11h00

  • BRUNSWICK STREET:  QUEENSTOWN OConnells Mall

  • By plane

    QUEENSTOWN FRANKTON At 8km / 5 miles

  • By car

    CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS:-45.033963, 168.654742

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our accommodation(s)

Recently refreshed (including new bathrooms), you'll find the décor unmistakably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toiletries & the latest Smart TVs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Hotel St Moritz Queenstown - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,746 reviews

TripAdvisor Rating 4.5/5

2,535 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 4.0/5

Anonymous Families - 15/01/2022 Confirmed reviews ALL

Rooms were nice and big excellent location

Well located

Customer review rating 4.5/5

Sandra L. Friends - 14/01/2022 Confirmed reviews ALL

Had a fabulous time & enjoyed the room & amenities & location. Staff were very friendly & helpful & restaurant outlook over the Lake was magnificent.

Perfect location & elegant hotel

Customer review rating 5.0/5

Jeff Families - 13/01/2022 Confirmed reviews ALL

We stayed 10 nights in January. Everything was perfect. Love this hotel.

Dear Jeff I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's such a pleasure to hear we provided you with a valued stay and for so long!, and I'll be sure to share your experience with my team. We're so grateful for your support. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Jo Finnigan General Manager

Amazing Hotel

Customer review rating 5.0/5

Lizelle P. Couples - 11/01/2022 Confirmed reviews ALL

I was fortunate enough to experience this lovely experience whilst getting ready for my wedding. I also spent a few days there with my husband. It was our mini honeymoon and we loved every moment of it. Staff went out of there way to make my special day extra special.

Welcome Retreat

Customer review rating 4.5/5

Jackson Families - 11/01/2022 Confirmed reviews ALL

A comfortable, quality, quiet and friendly place to retreat and enjoy our own time. Attentive friendly staff and well managed hygiene standard for our safety with sanitisers at key points of entry and secure entry/exit. Comfy spacious rooms well appointed to cater to our needs and self help during the stay (laundry). Just a few minutes walk from the lake wharf and eateries. Thanks for the lovely stay.

Best views

Customer review rating 5.0/5

Lance P. Couples - 11/01/2022 Confirmed reviews ALL

A prime location just outside the main activity with stunning views. Rooms are clean and well appointed. Food very good

Great service, comfort and food

Customer review rating 4.5/5

Vincent Couples - 10/01/2022 Confirmed reviews ALL

Three nights in a room overlooking the lake. Our second night was New Year's Eve and we had delicious meal in the hotel restaurant. Very comfortable bed with pillow options. A bonus is hot tub in the garden. For a self proclaimed five star hotel we expected a digital TV with Netflix and a speaker system for Spotify. Neither were available.

Very average

Customer review rating 2.5/5

Reuel N. Couples - 10/01/2022 Confirmed reviews ALL

While not bad, the overall experience was very average. This hotel is definitely not a 5-star as claimed. I have stayed at the Millennium up the road and it is actually better for half the price. The St Moritz lobby is the most impressive bit. Other than that everything else is very, very ordinary. We ate at the restaurant each day of our stay and the food offering was actually quite poor - especially for the claimed 5 stars. Also, the staff got something wrong on our breakfast order every single day. The rooms were ok, if a little tired, and there was not even air conditioning - again, pretty poor for a 5-star. Even the hot tubs are not available after 9pm when it is still light outside at 10pm in Queenstown. I would not recommend this hotel to anyone else at the prices charged.

Good stay

Customer review rating 3.5/5

Anonymous Couples - 09/01/2022 Confirmed reviews ALL

Room was perfect with a great view. The only downside was that our boxed breakfast was not what was agreed previously with the restaurant so we were quite disappointed considering the price we paid for breakfast during our stay. Overall, a good stay but might skip the breakfast next time

Great views and comfortable stay

Customer review rating 4.0/5

Anonymous Couples - 09/01/2022 Confirmed reviews ALL

Great location, walking distance to town and lovely clean rooms

Great stay

Customer review rating 4.5/5

Grant Couples - 09/01/2022 Confirmed reviews ALL

Really enjoyed the stay. Great service, friendly, nice view, clean modern rooms. Big enough but not a corporate feel.

Great luxurious boutique hotel

Customer review rating 4.5/5

Josh Couples - 09/01/2022 Confirmed reviews ALL

Second time I've stayed here, first time was over 10 years ago. Both times I experienced their standard of excellence. The place is tidy, feels very nice. Could do with a revamp of the spa area, and a clean of the garden wall, but overall a beautiful place.

Friendliest Hotel

Customer review rating 5.0/5

Nipul Couples - 08/01/2022 Confirmed reviews ALL

Extremely warm welcome from the team and every staff member we encountered had a great attitude, willing to help and were always smiling. Views were perfect from our room, clean and spacious.

Nice room, good staff.

Customer review rating 3.5/5

Bill C. Friends - 07/01/2022 Confirmed reviews ALL

Stayed five nights. Staff were very good. Evening meals good. Breakfast average. House staff great.

Decent location abs hotel

Customer review rating 3.5/5

Fiona S. Families - 07/01/2022 Confirmed reviews ALL

Good abs would stay again but not outstanding. Attention to detail lacks in housekeeping (laundry bag left in room, service at the buffet breakfast lacking). Bedroom in suite had no window.

Good stay

Customer review rating 4.5/5

Sunil D. Couples - 06/01/2022 Confirmed reviews ALL

The staff were very helpful

The day of lockdown!

TripAdvisor rating 5.0/5

Trail41427383494 22/08/2021 TripAdvisor review

Thank you Hotel St Moritz for going the extra mile and caring for us when Covid struck. We booked in on Tuesday morning and by 1.00 that day the lockdown was called!! The staff were brilliant, breakfast the next day was delivered to the room and considering the situation, was excellent. St Moritz is absolutely our destination of choices in Queenstown and this experience has reconfirmed that fact. Thank you.

Hi there, thanks for the lovely review! We were all thrown a curve-ball with a nation-wide lock-down and so I'm delighted that you felt well looked after whilst we scrambled to adjust a few things! We hope to be welcoming you back to Queenstown again in the not too distant future - with full freedom this time!!

Lovely staff, great views of lake

TripAdvisor rating 5.0/5

Mike B 22/07/2021 TripAdvisor review

Staff go out of the way at this hotel, short stroll to centre of Queenstown. Lovely lake views. Like a classic ski lodge. Have stayed here many times and always enjoy my stay here. Thank you Alfredo and team!

Thank you Mike, your review is greatly appreciated, especially from a regular guest such as yourself!! Wishing you all the best if you're across the Tasman now ... hoping our bubble repairs itself soon. Jo Finnigan General Manager

Excellent hotel in its entirety

TripAdvisor rating 5.0/5

Jimmy K 19/07/2021 TripAdvisor review

First time staying at St Moritz Queenstown. The experience starts the moment we checked-in, lovely smiles and warm welcome from the front desk team. The hotel feels luxurious and clean. Five minutes walk to the town centre (prepare to walk up hill on your way back). Food at the Lombardi restaurant are excellent. The eye filet steak and prawn fettuccini are highly recommended. Very happy with the hotel and will be staying here again on our next Queenstown visit.

Thank you Jimmy K, you describe us well and I'm so thrilled that you enjoyed so many aspects of our hotel and service. We all look forward to welcoming you back to Queenstown again soon. Jo Finnigan General Manager

Luxurious quiet room with a great view and excellent service

TripAdvisor rating 5.0/5

Albert d 16/04/2021 TripAdvisor review

Wonderful views of the lake from our room and the restaurant and bar, quiet and short walk to town. Rooms are luxurious and the staff are great attentive with a great sense of humour and always ready and willing to help.

Dear Albert What a lovely review, thank you. I'm thrilled that you enjoyed your stay so much. I'm particularly delighted that you found our staff had an enjoyable sense of humour - what a great thing these days to have a giggle! Kind regards Jo Finnigan General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in queenstown