Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,507 reviews

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Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,507 reviews

Customer review rating 5.0/5

Julie C. Business - Confirmed reviews ALL

Dear Julie, Thank you for your positive feedback regarding your recent stay at Mercure Sydney. We are delighted to hear that you enjoyed our convenient location and comfortable accommodations, as well as the atmosphere at Eve's bar. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

Trevor H. Solo - Confirmed reviews ALL

Dear Trevor, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the comfort of your room and appreciated our breakfast offerings, as well as the recognition of your gold status. We will take note of your comments about the check-in technology for future improvements. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 3.0/5

Paul M. Business - Confirmed reviews ALL

Dear Paul, Thank you for sharing your feedback regarding your recent experience with us. We regret that the breakfast area was crowded during your stay. We appreciate your loyalty and will continue to suggest guest stagger their breakfast time during peak periods such as school holidays. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 3.0/5

Heeeun L. Families - Confirmed reviews ALL

Dear Heeeun, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and strive to ensure that our facilities are maintained to high standards. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 2.5/5

Jasmine W. Families - Confirmed reviews ALL

Dear Jasmine, Thank you for sharing your experience. I am sorry to hear that your stay did not meet your expectations, particularly regarding the check-in process and parking payment information. We appreciate your feedback, as it helps us improve our services. We hope to provide you with a more pleasant experience in the future. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Other web-users rate our hotel

  • 4,878 reviews 9.7/10 Location
  • 5,464 reviews 7.4/10 Room
  • 4,868 reviews 8.6/10 Service
  • 67 reviews 7/10 WiFi
  • 2,269 reviews 7/10 Cleanliness
  • 1,908 reviews 8.4/10 Breakfast
  • 1,281 reviews 4.9/10 Amenities
  • 663 reviews 5.4/10 Pool

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