Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,804 reviews

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Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,804 reviews

TripAdvisor Rating  4.3/5  1,319 reviews

Lovely stay in a neat, clean and spacious room

Customer review rating 4.0/5

Karen Business - Confirmed reviews ALL

Room was clean and neat. Quite a spacious area. Shower was great with lots of water from the shower rose. Some renovation work was going on in a room across from mine with a little noise. Would have liked to have notice that my early check in was not an option prior to my arrival, but it worked out.

Dear Karen, Thank you very much for taking the time to share your experience following your recent stay with us at Novotel Melbourne Glen Waverley. We’re so pleased to hear you enjoyed a lovely stay and appreciated the clean, neat, and spacious room, along with the great shower experience. It’s also encouraging to know that our team and sustainability initiatives left a positive impression. I’d like to sincerely apologise for the inconvenience you faced with the early check-in request. We understand how important it must have been for you after such a long journey, and I’m glad the team was ultimately able to assist in making you comfortable while waiting for your room to become available. That said, your feedback highlights the need for clearer communication around early check-in availability, and we will certainly use this to improve our processes moving forward. With regard to the renovation noise, we appreciate your understanding. We\'re currently in the process of upgrading some of our rooms, and we are doing our best to minimise any disruption. On a positive note, these upgrades will soon include walk-in showers. We hope to welcome you back again soon, and please don’t hesitate to contact us directly prior to your next visit — we’ll do everything we can to make your stay even more comfortable from the moment you arrive. Warm regards, Ashan Abeykoon General Manager

Good Stay

Customer review rating 5.0/5

John B. Business - Confirmed reviews ALL

Clean and Tidy rooms, good Buffet breakfast

Dear John, Thank you for sharing your feedback following your recent stay with us at Novotel Melbourne Glen Waverley. We’re delighted to hear that you had a good stay and enjoyed our clean and tidy rooms along with the buffet breakfast — a favourite among many of our guests! It’s also great to see you rated your overall experience so highly, and we truly appreciate your recommendation. Your positive comments motivate our team to continue providing warm, welcoming service and well-maintained facilities for all our guests. We look forward to the opportunity to welcome you back again soon. Warm regards, Ashan Abeykoon General Manager

Great Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

friendly service and very clean rooms

Dear Tracie, Thank you so much for your glowing review and perfect score following your recent stay at Novotel Melbourne Glen Waverley! We’re thrilled to hear that you enjoyed a great stay and found our team friendly and the rooms exceptionally clean. Your kind words mean a lot to us, and it’s always encouraging to know we’re delivering the level of service our guests deserve. It’s also fantastic to hear that every member of the team contributed positively to your experience — we truly believe in delivering consistent service across all areas, and your recognition of that is much appreciated. Thank you for also highlighting your satisfaction with our sustainable initiatives and breakfast service. We hope to welcome you back again on your next business visit to Melbourne — or perhaps even for a leisure stay! Warm regards, Ashan Abeykoon General Manager

Amazing staff and great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Booked as a red hot room so amazing value for money. Breakfast was great, staff were always ready to help, and the location was pretty good too. Only slight criticism is that the rooms are a bit small, and the two double beds in the room made it feel even smaller. It would have been great for 2 people though, and I did book a 2 double bed room. It would be my first choice if there was a room on offer with 2 queen beds :)

Dear Ankit, Thank you for taking the time to share your feedback following your recent stay with us at Novotel Melbourne Glen Waverley. We’re so pleased to hear you had a great stay and found our “Red Hot Room” offer to be excellent value. It’s fantastic to know you enjoyed the breakfast, our convenient location, and especially the service from our team — your kind comments will certainly be shared with them. It’s always motivating to know their efforts are appreciated. We also value your Platinum loyalty with ALL – Accor Live Limitless and your thoughtful observations regarding the room configuration. Your suggestion regarding the option for two queen beds is helpful and has been shared with our leadership and design teams as we continue to assess future enhancements to our guest experience. Regarding your comment on the room carpet condition — thank you for bringing this to our attention. We understand how important a fresh and well-presented space is, and we’re actively reviewing areas in need of refreshment to ensure consistency in our high standards. Once again, thank you for choosing to stay with us, and we hope to welcome you and your family back again soon for another enjoyable stay. Warm regards, Ashan Abeykoon General Manager

Great location we

Customer review rating 4.0/5

Aj Couples - Confirmed reviews ALL

We love this hotel as its so close to everything, shops,dining, cinema etc. The beds and the pillows are so comfortable and the rooms are very quiet. The only negatives we have is about getting in and put of the shower which is over quite a high bath, it's a struggle. And the steps to get in and out of the pool are very awkward and a hazard. We'll definitely stay again, we really enjoyed our stay.

Dear Amanda, Thank you for your thoughtful feedback and for continuing to choose Novotel Melbourne Glen Waverley for your visits. We’re delighted to hear that you loved the comfort of our beds and pillows, the quiet rooms, and our convenient location close to shops, dining, and the cinema. It’s always wonderful to know that these features help make your stay enjoyable. We really appreciate your comments about the bathroom and pool access. I’m pleased to share that we have now commenced renovations of our bathrooms, and rooms with walk-in showers are available upon request. Your feedback plays a vital role in helping us improve our guest experience, and we’re grateful for it. We’re thrilled to know you’ll be returning — we look forward to welcoming you back for another relaxing and enjoyable stay. Warm regards, Ashan Abeykoon General Manager

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Other web-users rate our hotel

  • 465 reviews 9.4/10 Location
  • 726 reviews 7.7/10 Room
  • 872 reviews 8.9/10 Service
  • 7 reviews 7.1/10 WiFi
  • 298 reviews 7.2/10 Food
  • 296 reviews 8/10 Cleanliness
  • 221 reviews 7.8/10 Breakfast
  • 64 reviews 7.3/10 Pool

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