Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,800 reviews

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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,800 reviews

TripAdvisor Rating  4.3/5  1,319 reviews

Fantastic location, comfy beds, clean quiet room & staff wonderful!

Customer review rating 5.0/5

Joanne G. Families - Confirmed reviews ALL

Overnight stay. Love the location in the middle of shopping & food area however quiet, clean room, comfy bed had a bathtub that’s another plus and indoor pool/sauna & gym & lovely staff. Was happy I could recharge the hire car there too. Great place to stay when we overnight in Melbourne.

Dear Joanne, Thank you so much for your glowing review following your recent overnight stay at Novotel Melbourne Glen Waverley. We’re thrilled you enjoyed the comfort and quiet of your room, the location, and the added touches like the bathtub, EV charging, and our wellness facilities. It’s also heartening to hear that a member of our buffet team made a positive impression — we’ll do our best to identify and recognise her for her lovely service. We truly value your loyalty as an ALL Classic member and appreciate your kind words about our team, cleanliness, and sustainable efforts. We can’t wait to welcome you back the next time you\'re overnighting in Melbourne. Warmest regards, Ashan Abeykoon General Manager

Poor Service

Customer review rating 1.5/5

Manoj S. Business - Confirmed reviews ALL

For 2 days of stay, I am not happy with the services 1, Asked for water denied that they dont serve water 2. Ask for a comb, denied we dont serve why charing so high if cant serve basic things

great location

Customer review rating 5.0/5

Businessman Business - Confirmed reviews ALL

Brilliant service with clean comfortable rooms. Great venue to catch up on some work and refresh.

Dear Dr. H., Thank you for your kind review and for choosing Novotel Melbourne Glen Waverley during your business travels. We’re thrilled to hear you enjoyed the brilliant service, clean and comfortable rooms, and found the environment conducive to both work and rest. It’s wonderful to know our location and team made a positive impression, and we appreciate your continued loyalty as a Silver member of ALL – Accor Live Limitless. We look forward to welcoming you back for another refreshing stay. Warm regards, Ashan Abeykoon General Manager

Perfectly located and everything I needed in one place.

Customer review rating 5.0/5

Lonny W. Business - Confirmed reviews ALL

Excellent, friendly and accommodating.

Dear Lonny, Thank you so much for your glowing review! I’m thrilled to hear that your stay with us was both comfortable and convenient, and that our location and facilities provided everything you needed. It’s especially rewarding to know that you found our team excellent, friendly, and accommodating. Creating a welcoming atmosphere is at the heart of what we do, and your kind words mean a great deal to all of us. We truly appreciate you choosing to stay with us, and we look forward to welcoming you back for another seamless and enjoyable experience. Warm regards, Ashan Abeykoon General Manager Novotel Melbourne Glen Waverley

Location, food and service was great.

Customer review rating 3.5/5

Mel Business - Confirmed reviews ALL

My experience was good. It could have been better if the shower hot water wasn’t as scolding and the air con was adjustable.

Dear Mel, Thank you for sharing your recent experience with us, and for choosing Novotel Melbourne Glen Waverley during your business trip. I’m pleased to hear that you found our location, food, and service to be great, and I truly appreciate your kind comments on those aspects. I do want to sincerely apologise for the discomfort you experienced with the shower temperature and the air conditioning. We understand how important these details are to a comfortable stay, and I’ve asked our maintenance team to investigate these issues to ensure they are promptly resolved. Your note regarding noise and the welcome drink experience has also been noted. We aim to provide recognition and thoughtful touches for all our ALL members, and I’m sorry we fell short on this occasion. We’re grateful for your feedback—it helps us improve and better serve you in the future. I hope we have the opportunity to welcome you back for a more seamless and relaxing stay. Warm regards, Ashan Abeykoon General Manager Novotel Melbourne Glen Waverley

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Other web-users rate our hotel

  • 465 reviews 9.4/10 Location
  • 726 reviews 7.7/10 Room
  • 872 reviews 8.9/10 Service
  • 7 reviews 7.1/10 WiFi
  • 298 reviews 7.2/10 Food
  • 296 reviews 8/10 Cleanliness
  • 221 reviews 7.8/10 Breakfast
  • 64 reviews 7.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.