ibis Brisbane Hotel 3 stars

Customer review rating 4.2/5 10,001 reviews
ibis Brisbane
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

ibis Brisbane features a 24 hour, grab n go, menu, broadband and Wi Fi access, paid off site parking, located on 40 Tank Street, a web corner, guest laundry facilities and tea & coffee making facilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Pool (Nearby)
  • Fitness centre (Nearby)
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Conventions hotel

Hotel location

ibis Brisbane

27-35 Turbot Street
4000
brisbane
australia

Tel: +61732372333

Fax: (+61)7/32363891

Contact email

Check-in from 14h00

Check out up to 11h00

  • TURBOT STREET :   BRUCE HIGHWAY ROMA STREET

  • ROMA STREET STATION. :   CENTRAL LINE ROMA STREET STN

  • By plane

    BRISBANE At 16km / 9.94 miles

  • By plane

    BRISBANE At 16km / 9.94 miles

  • By boat

    BRISBANE CITY CAT At 0.5km / 0.31 miles

  • By boat

    RIVER CROSSING At 0.5km / 0.31 miles

  • By car

    TURBOT STREET At 0.05km / 0.03 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    ROMA STREET At 0.5km / 0.31 miles

GPS :-27.469129, 153.020754

Our accommodations

Spacious, contemporary in design, and adaptable, the Ibis room is truly a place for living, perfect for all your needs. well appointed ensuite, air conditioning, a large work space with desk and chair, and an LCD TV. Guests can also benefit from the hotel's 15 minute satisfaction guarantee, to fix any breakfast or room related problem within 15 minutes.

Accessible room

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

iBusiness Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

iBusiness Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

The Restaurant offers a delicious full buffet for breakfast from 6am to 9.30am midweek and 6.30am to 10am on weekends. An appetising a la carte dinner menu is available daily from 6pm to 9pm.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

Located on level 1, ibis Kitchen & Bar is the perfect place to unwind with friends, family, and colleagues. Enjoy our signature items in the bar such as the Boomer Burger or Rockin' Hot Wings.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 117

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,001 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,892 reviews

Easy checkin and check out

Customer review rating 4.2/5

Mel D. Business - 12/02/2020 Confirmed reviews ALL

I was in room 321 for two nights the sounds of the whistling and squeaky lift was hard to miss. Then fridge died and I asked the next morning to be moved and new room was great. Reception was very helpful and accommodating. Suggest repairs to lift though

Convenient

Customer review rating 4.2/5

Caz J. Families - 12/02/2020 Confirmed reviews ALL

Stayed 2 nights, rooms ok but need upgrading, as does the whole inner complex. Parking listed as a facility as is the pool yet they are not in the complex and you must walk to other locations for use and also was not informed that parking is extra making the booking rather expensive for what you get.

Centrally located but facilities dated and dirty

Customer review rating 4.2/5

Anonymous Families - 11/02/2020 Confirmed reviews ALL

Room 1030 was dated and sadly was not fully clean as would be expected in a city hotel. The air conditioning vents were dusty and mouldy. The shower head and tapware in bathroom looked rusty and dated. The shower curtain was stained. There was a layer of filth underneath the base of the bedside lamps. Service at breakfast was disappointing - only one waitress was working to greet guests, clear tables, replenish food, address coffee machine and so on. Breakfast wait staff also made us wait until she disappeared to check that our breakfast was included in our booking, despite my insistence that our accommodation booking had included breakfast and was listed on her booking sheet. We chose this hotel because it was economical but we won't be returning based on our latest experience.

Dear Joanna A., Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It truly saddened me hear all the trouble that you had during your stay with us. I forwarded you comments to our Director of Food and Beverage, our Housekeeping Manager and to our Room Division Manager. We appreciate your sharing your concerns, and I do hope that you will give us the opportunity to better serve you in the near future. Please let me know if you change your mind and decided to stay with us again. I will personally see to your stay. Sincerely, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Friendly welcome and comfortable

Customer review rating 4.2/5

Paul Friends - 11/02/2020 Confirmed reviews ALL

This was a good hotel to spend an afternoon and night before an early morning flight out of Brisbane Airport. We could have stayed near the airport itself, but would then have missed the opportunity to explore Brisbane which was worthwhile. The hotel is well located for a walk around the city centre and has walkable access to a host of restaurants. The room was larger than standard, actually quite huge for one person. It was airy, cool and comfortable. Bathroom clean and shower was fine. We were clearly warned about a period of no hot water due to works being undertaken, but this didn't affect us at all. Reception staff were instantly welcoming. All round I'd certainly return here.

Hi Paul, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane
Customer review rating 4.2/5

Anonymous Solo - 11/02/2020 Confirmed reviews ALL

Stuff very nice and friendly

Hi Con, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane
Customer review rating 4.2/5

Mark Business - 10/02/2020 Confirmed reviews ALL

Room was comfortable, but location just above large air-conditioning units outside the building was a little noisy. Room was not serviced during the day.

Hi Mark, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I truly apologize for your room not being serviced during the day. I passed your comments to housekeeping management. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Great location and in easy walk to most things including the Train Station

Customer review rating 4.2/5

Matt Friends - 10/02/2020 Confirmed reviews ALL

Rooms were great - Breakfast was extensive and great with a reasonable cost. Evening meal was below standard and the atmosphere in the mezzanine level is ordinary to say the least. Other than that reasonable standard and happy with stay.

Hi Matthew, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I forwarded your comments to our Director of Food and Beverage. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Good stay.

Customer review rating 4.2/5

Connor V. Friends - 10/02/2020 Confirmed reviews ALL

Great room service and customer service!

Hi Taylah, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Great base to explore the city of Brisbane

Customer review rating 4.2/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

The room was large with a balcony that meant we could relax and overlook the Southbank. We had no hot water in the shower on our first night but this seemed to fix itself the next morning so no complaints. A good value place to stay with really friendly, helpful staff at reception.

Hi Nicola, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Very nice hotel and enjoyable stay.

Customer review rating 4.2/5

Mark E. Solo - 10/02/2020 Confirmed reviews ALL

Centrally located just a few minutes walk from Roma Station. Friendly and helpful personnel at the front desk. Very large and comfortable room. My only complaint was the wifi was inconsistent. It kept going on and off. Other than that I would stay here in the future for sure.

Hi Mark, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I agree, our staff are fantastic. I have forwarded them your comments to ensure they continue to deliver that great service you mentioned. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Great overnight stay with free breakfast

Customer review rating 4.2/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Checked in online so room ready on arrival. We were in Brisbane to go to a show at QPAC. Very comfortable beds so excellent sleep after show. Our accommodation package included free buffet breakfast but there had been a hiccup and we had paid for breakfast but credit had been placed on account and was refunded at checkout.

Hi Jan, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Small room, good bed, clean, no wine glasses, young reception staff not informative.

Customer review rating 4.2/5

C. S. Couples - 09/02/2020 Confirmed reviews ALL

Upon arrival 2 young reception staff were pleasant but not informative re use of room key, car parking information and how and where to pay for it. There was a short cut to the parking area but this was not advised to us. All of this added anxiety to our trip. On a separate occasion I asked for wine glasses but was told there were none. On another occasion I was told to ask the kitchen staff for wine glasses. Proximity to elevator was close enough to hear each time it arrived. Air conditioner noise sounded like someone trying to open our door each time it turned on and off. It was quite off putting. Bed very comfortable. Room service good. Kettle very small.

Dear Michael P., Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I truly apologize for the lack of information during your check in experience. I forwarded your comments to our team Management for new training sessions. I add some notes on your profile to make sure next time that you are here we allocate your room far away from the elevator. I also forwarded your comments about AC to maintenance to have the air con fixed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

well located and good stay and also the level and room

Customer review rating 4.2/5

Nafiz Couples - 09/02/2020 Confirmed reviews ALL

We got a level 16 room which has a balcony so it is good for us.

Hi Nafiz, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Comfortable stay

Customer review rating 4.2/5

Vanessa P. Business - 08/02/2020 Confirmed reviews ALL

We were visiting Brisbane to see Kerwin Rae Fast Growth Summit in the Mercure nearby and found the accommodation comfortable and handy. Friendly service with a smile

Hi Vanessa, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Good price, friendly staff

Customer review rating 4.2/5

J. H. Families - 07/02/2020 Confirmed reviews ALL

My second stay at IBIS was good as I expected. Free wifi, quick check-in, comfy bedding, good location♡♡♡Everything was perfect♡

Hi h., I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. The name of the staff that you mention is Chris. I forwarded him and the Management team your comments. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Awesome location

Customer review rating 4.2/5

Lucy Couples - 07/02/2020 Confirmed reviews ALL

Great location close to CBD and Public Transport. Lovely warm and friendly staff. We always choose this location on getaways to Brisbane.

Hi Lucy, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I agree, our staff are fantastic. I have forwarded them your comments to ensure they continue to deliver that great service you mentioned. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Convenient location

Customer review rating 4.2/5

Lily Families - 06/02/2020 Confirmed reviews ALL

Room odor was quite apparent when we walked in . Needed to change rooms due to broken bed . Front desk very obliging . Rooms need an update . Breakfast was great value.

Dear Lily P., Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am glad that front desk staff was fast in changing your room and that it was comfortable. I truly apologize for the lack of response of the Duty Manager on your check out day in help you solve the problem with car park. I also apologize for the person who checked you out. I completely agree with you that in this case a better training is in need. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

It was alright

Customer review rating 4.2/5

Anonymous Couples - 06/02/2020 Confirmed reviews ALL

Mediocre experience

Dear Brotion T., Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I truly apologize for any miscommunication. Our double bed rooms are more spacious and comfortable. I believe that's why the person moved you for that type of room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Well located

Customer review rating 4.2/5

Robert Business - 05/02/2020 Confirmed reviews ALL

Good stay overall, everything worked well and staff were super friendly and accommodating. Location worked well and the outside seating area was appreciated even though I’m a none smoker. Just two points to consider, the plug sockets were so far from the actual beds (no extension power boards) and having to pay a deposit on check in for things in the mini fridge when there were only 4 milk satchets in the fridge so I expected items to be in the fridge. Overall a pleasant stay!

Hi Robert, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I will let Joshua and the Management team knows about his great work. I truly apologize for the inconvenience with the power points, we are refurbishing our rooms and hopefully when you come back next we will have power points in better locations. I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Good location to Roma at

Customer review rating 4.2/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

All good friendly staff and very helpful. Great central location and excellent breakfast

Hi Annette, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane
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