ibis Brisbane Hotel 3 stars

Name: ibis Brisbane
Address: BRISBANE, 4000, AUSTRALIA
Telephone: (+61)7/32372333
Rating: 4.2

Customer review rating 4.2/5 10,123 reviews

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+ 18 Services

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ibis Brisbane Hotel

Vibrant economy hotel, open to everyone

To our valued guests, Ibis Brisbane is currently closed. Feel welcome to stay with us at our sister Hotel Mercure Brisbane on North Quay. We look forward to welcoming you. Feel welcome to contact me. H1750-gm@accor.com or 07 3237 2300.

Natasha Du Plessis, Hotel Manager

Ibis Brisbane is conveniently located in the city center, within easy walking distance of the Queen Street Mall shopping precinct, Treasury Casino, South Bank Parklands, Brisbane Convention and Exhibition Centre, Queensland Performing Arts Centre and Roma Street Transit Centre. The hotel features 218 rooms, a restaurant and bar. Guests also have access to food and beverage outlets and conference facilities at the neighboring Mercure Hotel.

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private indoor parking (Paying)(Nearby)
- Public indoor parking (Paying)(Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
- Accessible bathroomWheel-In Shower Available.
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)"Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying)Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Laundry
- Dry cleaning / Ironing
- LaundromatCoin Operated Machines Are Located Within The Hotel. Varying Rates Apply.
Currency exchange

Pool (Nearby)
Fitness centre (Nearby)
Babysitting on request

1 restaurant(s)
1 bar(s)

1 meeting room(s)
Conventions hotel

Hotel location

ibis Brisbane

27-35 Turbot Street
4000
brisbane
australia

Tel: +61732372333

Fax: (+61)7/32363891

Contact email :

Check-in from 14h00

Check out up to 11h00

TURBOT STREET : BRUCE HIGHWAY ROMA STREET
ROMA STREET STATION. : CENTRAL LINE ROMA STREET STN

By plane
BRISBANE At 16km / 9.94 miles
By plane
BRISBANE At 16km / 9.94 miles
By boat
BRISBANE CITY CAT At 0.5km / 0.31 miles
By boat
RIVER CROSSING At 0.5km / 0.31 miles
By car
TURBOT STREET At 0.05km / 0.03 miles
By train
CENTRAL STATION At 0.5km / 0.31 miles
By train
ROMA STREET At 0.5km / 0.31 miles

GPS :-27.469129, 153.020754

Our accommodations

Spacious, contemporary in design, and adaptable, the Ibis room is truly a place for living, perfect for all your needs. well appointed ensuite, air conditioning, a large work space with desk and chair, and an LCD TV. Guests can also benefit from the hotel's 15 minute satisfaction guarantee, to fix any breakfast or room related problem within 15 minutes.

Standard Room 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 29 m² / 312 sq ft
Views: City side *

* Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Standard Room 2 Queen Beds

Max. number of persons: 4
Area: From 29 m² / 312 sq ft
Views: City side *

* Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

iBusiness Room 1 Queen Bed

Max. number of persons: 2
Area: From 29 m² / 312 sq ft
Views: City side *

* Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

iBusiness Room 2 Queen Beds

Max. number of persons: 4
Area: From 29 m² / 312 sq ft
Views: City side *

* Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

The Restaurant offers a delicious full buffet for breakfast from 6am to 9.30am during the week and 6.30am to 10am on weekends.

Dinner

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

IBIS BAR

Ibis Bar is currently closed. We apologise for any inconvenience.

Dinner

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 117 m²
Maximum capacity: 100 people
Maximum banquet capacity: 80 people

Find out more

Clean, comfortable, value for money.

Dave C. Couples - 10/07/2020 Confirmed reviews ALL

Very welcoming at check-in, all staff very helpful.

Centrally located and good value for money.

Anthony H. Couples - 26/03/2020 Confirmed reviews ALL

Extremely smooth check in and out. The staff were excellent as always. The room was clean and comfortable.

Hi Anthony, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Convenient

Carol Solo - 25/03/2020 Confirmed reviews ALL

Arrived early but was checked in straight away. Friendly lady on reception. Room good size and very clean. Problem with aircon, room ex trremely colx and heater not working. Maintainance man arrived promptly but was unable to fix problem so changed room. Easy early morning checkout.

Hi Carol Ann, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. Please accept my apologies for the troubles that you experienced during your stay, however I am glad to hear that it was fixed straight away. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Well located

Jai Friends - 23/03/2020 Confirmed reviews ALL

Staff is very supportive

Hi Jainendra, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Great location

Trish Solo - 23/03/2020 Confirmed reviews ALL

Friendly staff and great room

Hi Patricia, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Good stay

Claudine Solo - 22/03/2020 Confirmed reviews ALL

Comfortable room with basic necessities. One light in the main area was not working, but otherwise good stay.

Hi Claudine, Thank you for taking the time to review us. I forwarded your comments to maintenance to fix the lamp. I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Handy to Roma Street Station, staff exceptional, room ALWAYS cleaned well.

Colleen Couples - 19/03/2020 Confirmed reviews ALL

Comfortable, very helpful welcoming staff, will stay again next we are in Brisbane.

Hi Colleen, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I agree, our staff are fantastic. I have forwarded them your comments to ensure they continue to deliver that great service you mentioned. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Excellent Choice

Anonymous Business - 19/03/2020 Confirmed reviews ALL

Excellent. Room, staff and kitchen

Hi John, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Great location and great staff

Sarah Solo - 18/03/2020 Confirmed reviews ALL

I stayed for my birthday weekend and the staff were incredibly friendly and welcoming. The location is perfect for the city and for the trains.

Hi Sarah, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. You are so sweet.You are more than welcome. It was something simple but made by heart. I will pass on your lovely comments to our staff. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Staff extremely helpful and friendly

Tracy H. Business - 15/03/2020 Confirmed reviews ALL

Our stay was the best I’ve ever had. The staff were so helpful and friendly. They went out of there way to accommodate our needs. The room was very clean and tidy and the beds were really comfortable. The hotel was close to everything we needed.

Hi Tracy, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Good stay as usual at Ibis

Matt Friends - 14/03/2020 Confirmed reviews ALL

Only stayed for a short time but everything from the staff to the facilities was great. Would definitely stay at Ibis Brisbane again.

Hi Matt, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Well located at city centre

Sam’an M. Solo - 13/03/2020 Confirmed reviews ALL

The hotel is located near Railways station/coach terminal, point of interest like bridge toward Art Museum, etc. Also within few minutes walk to Queens street / other shopping malls

Hi Sam'an, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I will pass on your lovely comments to our staff, who are all working so hard to ensure all our guests receive the great experience you did. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Excellent value for money Excellent location

Tommie H. Families - 13/03/2020 Confirmed reviews ALL

Welcoming staff. Very professional but so helpful & friendly. Large clean rooms. New mattresses & lovely white bed linen. Tea & coffee facilities.

Hi Thomasena, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I agree, our staff are fantastic. I have forwarded them your comments to ensure they continue to deliver that great service you mentioned. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Well located good stay

Cem K. Families - 12/03/2020 Confirmed reviews ALL

Excellent

Hi Cem, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I agree, our staff are fantastic. I have forwarded them your comments to ensure they continue to deliver that great service you mentioned. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Well located basic amenities

Anonymous Friends - 12/03/2020 Confirmed reviews ALL

Upon check-in we were told no payment had been taken even though we had a receipt number and booking code from phone reservations. Phone reservations needs to ensure payment goes through properly. We also did not have enough towels, toiletries, tea and coffee supplies for all 3 guests ( This had occurred on our previous stay as well and had been reported in previous feedback). Beds are very comfortable. Need Foxtel NOT just Sport channels.

Dear Joanna d., Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the problems that you had during your stay. The prepayment didn't went through properly that's why you were charged upon check in. You are totally right and reservation should have saw that before. I also apologize for the lack of towels and amenities. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please let me know when you are coming back and I will personally take care of your stay. Sincerely, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Big rooms and comfy beds

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

We where allowed to check in Early which was amazing, we also had a great sized room with exceptionally comfy beds, and a nice welcome gift from the management as we celebrated our wedding anniversary.

Hi Jennifer, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

close proximity

Chris (. Solo - 11/03/2020 Confirmed reviews ALL

2nd time in 1month staying at this hotel comfortable, food above satisfactory except for drinks I think 12.00 for a light beer is a little steep ,clean room and reception accomodating

Hi chris, I am delighted to hear you enjoyed your stay at ibis Brisbane. Thank you for taking the time to pass on this great feedback. I totally agree with you for a light beer the price was quite steep.I forward your comments to our Food and Beverage Director. I also want to thank you for your loyalty, it means so much to us. I look forward to welcoming you during your next stay at ibis Brisbane. Kind regards, Gabriela Lomonico Guest Relations Coordinator ibis Brisbane

Excellent Location

Scott Couples - 10/03/2020 Confirmed reviews ALL

From the welcoming staff to the location of the property we had a very enjoyable stay and would stay here again. The rooms are a little tired but still very comfortable and this is reflected in the price which is very reasonable.

Hi Scott, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Penny Hardy Duty Manager ibis Brisbane

Value for money

David Couples - 10/03/2020 Confirmed reviews ALL

Easy check-in & out. Good size room clean room with good breakfast.

Hi David, Thank you for the great review. I love hearing positive feedback from our valued guests. It makes all of our hard work all the more worth while! I look forward to welcoming you to the ibis Brisbane again soon. Kind regards, Penny Hardy Duty Manager ibis Brisbane

Good Location, but very dated

Joanne Business - 08/03/2020 Confirmed reviews ALL

My stay was good, but found the room very smelly which reception kindly changed for me. It was perfect for an overnight stay. But the carpet was very dirty and I found it very dated.

Dear Joanne, Thank you for bringing your experience with us to my attention. I would like express my sincerest apologies in regards to the carpet. This is not acceptable, and I can assure you that I have spoken to housekeeping and everything is being done to ensure this doesn’t happen again. Please allow us the opportunity to welcome you to ibis Brisbane again in the future, we will not let you down. Kind regards, Penny Hardy Duty Manager ibis Brisbane

Our most recent 20 reviews